I came in with concerns and got helped right away by Chris. He helped me out a lot!!!! really great…read moreguy I highly recommend his service!! Thank youuu

I just love my 20-year-old Jaguar and just picked it up after being serviced here. This place is…read moreGREAT. From our first phone call to the completion of service the staff was excellent and kept us updated. Very customer friendly and focused.

Everyone here is friendly and helpful 100% of the time, I always get my car back within the day and…read morefor a really good price! It's hard to find a mechanic who won't try to push you into things you don't need but they are always straight to the point.

From the owner: Serving Jefferson City for over 50 years…read more Steinmetz Automotive Inc., established in 1961, is a trusted auto repair and service provider located in Jefferson City, MO. With decades of experience, we pride ourselves on delivering expert diagnostics, maintenance, and repairs for all vehicle makes and models. Our commitment to quality service and customer satisfaction has made us a staple in the community for over 60 years. Visit Steinmetz Automotive Inc. for reliable automotive care you can count on.

I came in with 2 small diameter, very stiff, lawn mower tires that defied any mortal attempt for me…read moreto get back on the rims. The guys took care of me in every way. Really appreciate the extra effort they put forth.

Be Very Careful with this location. If I could, I would have…read moregiven no stars. Saturday, I had an appointment and went in for an oil change, tire replacement, and state inspection. No one was available for inspection, so we agreed to complete only the other services. The person working on the vehicle told me I would need new brake pads to pass inspection, which I agreed to. After the work was completed, I left the shop, but the brakes felt off. I had to press the pedal all the way down to bring the vehicle to a stop. I returned told about the issue, an was asked to come back on Monday to have it checked. I set an appointment for 8:00 a.m. When I arrived at 8:00 a.m., I was told the person doing inspections would not be there until 9:00 a.m. I waited, and it took another hour before they started working on my vehicle. After some time, they told me there was a serious issue with my brakes and that the brake caliper was jammed. I was quoted a little over $400 for the repair. The brakes were working fine before the brake pad replacement, and the issue only started after the pads were changed. When I asked if something may have happened during the pad replacement, the response I received was, "I was not there; I do not know." I did not bring my vehicle to an individual--I brought it to a professional business, and I expected accountability. While they did remove the labor charge for the caliper replacement, I still ended up paying almost $350 for other items, which I strongly believe resulted from improper brake pad installation, as the braking issue began immediately after that service. Be very cautious if you are considering taking your vehicle here. They will find ways to charge you more, and responsibility and accountability appear to be missing from their company policy.

My husband and I got a flat tire (from a nail) south of Jefferson City about 20 miles but were able…read moreto get the donut on and made our way to this Big-O location. The staff were so kind and helpful. They got us in right away and were able to get our tire patched. We were back on the road in less than a half hour.

They tried to charge me a thousand dollars to install 4 bolts. They didn't have to take apart the…read morecar to get to it. It was easily acceptable. The guy's down the street quoted me 150! They don't care and will rip you off every chance you get

This is definitely not the place to receive friendly service. I was there a couple of weeks ago…read moreto get my tires rotated (which i purchased there). The man at the reception desk was a total jerk, not at all friendly. Seemed very put out to have to even speak. My tires had a lot of life left on the tred less than 10,000 miles on that set, but they kept shaking my car horribly even after the rotation and supposed rebalancing. I should have went back to have them stand by honor the warranty on those tires. But, I didn't want to step another foot inside that place and be met with rudeness again. I sucked it up and went to Brockes and bought another new set of tires! My car runs very smoothly now. Never again!!! I did business here for 25 yrs. It's absolutely ridiculous how the current management has defamed a once outstanding business. Brocke Tires now has my business they are located in California, Mo. A family friendly business. The way Lewis Tire use to be. Only takes one bad experience to run off a good customer.

I ordered a set of 4 brand new General Altimax RT43 from them a while back. They asked me if I…read morewanted to get my car aligned and I would because I want to have my new tires wear evenly. 30k miles later and they are wearing out very unevenly. The outer is wearing out much faster than the inner. These tires should last over 60k. DO NOT GET YOUR CAR ALIGNED THERE. I will not do business with them ever again. Edit: I got a 2nd opinion from another alignment shop in town and the alignment on my car appeared to be correct. I'm not sure what caused the uneven wear, especially on the outside of the tires. I've updated my review to 4 stars and will continue get my vehicles serviced there.

This is the most sleazy auto mechanic I have ever encountered. They had my mom's car for a year…read morebefore they even started working on it. Charged us $900 to clean out a gas tank that should have been $500 to replace completely. While our cat was at there shop it was damaged and they never said anything. Then they hid the car and tried to say it was abandoned. We paid for the "work" they did and ended up with $4,000 in damages to the car that we could find not to mention possible damages that we didn't find. The owner Danny is a bully and acts like he knows everyone and can do what ever he wants. I would never suggest using this business unless you want your vehicle damages and to be lied to and swindled.

Took our old truck in for repair of multiple issues including 5 wheel drive and AC.. Chris fixed…read moreeverything!