Had my first visit today. I was 15 mins late but called and still got started when I got there…read more Brittany gave me a much needed deep conditioner without me asking. Check. She took time to finger through my kinks and not just pull my hair. Check. The place was nice and clean. Check. I got the style I requested--flat twist updo. Check. The price I was quoted was the price I paid. Check. Will definitely be back

I posted pictures from the first time I had my hair retwisted in July. I had a pleasant experience…read morewhen I came in July. I also like the products they used to wash and condition my hair too (which are a part of the family business... the grandmother created them). Now I'm back here for my second time. I made an appointment, they are on time with taking their clients. And I had good customer service during my 2nd visit as well! I'll post pictures from my 2nd style too. I like this business, and I definitely respect how their grandmother has passed down a prosperous trade to her granddaughters.

I needed my hair done ASAP! And the stylist here Tonya was accommodating and able to squeeze me…read morein!! Appreciate her more than she knows for that!! When I arrived I was greeted and asked to sign in and directed to have a seat at the shampoo bowl. Ms Cynthia who washed my hair, was AMAZING! Everyone knows the shampoo is the best part of a hair styling experience. No wait, on time with her appointments and no crazy over booking & last minute text messages asking me to wait! We are off to a great start all ready!!!!!!!!! I just wanted a simple blow out with my natural hair...& Tonya's magic was just the right touch and right on time. I loved the vibes in the shop so much I just asked the stylist Tonya to bob me out...& I LOVE IT!!! I'll be coming back!!

I've been going to Tonya for about 2 1/2 years now and my hair is beautiful. It's healthy, full and…read morehas tons of body! I enjoy the pink walks and salon talk everytime I go! My hair is natural and I haven't experienced any breakage or damage at all! I was referred to Tonya and I would refer her again and again for her awesome work!!

I had an excellent experience at Sugar & Henna this past week. I went for a Brazilian and underarm…read morewax. I first met Elle back in December for the Yelp event. I loved her energy right away! She is so sweet, warm and friendly! Most of all she was patient. I had my one and only waxing experience back in 2016. It was so awful I hadn't done it again since. When we met in December, I asked her so many questions to help me decide if I wanted to attempt it again. I was sold and booked an appointment for January. Elle was the perfect professional! She continued to answer my questions before and during my appointment. She let me know exactly what to expect and took really great care of me. I also learned a lot. I had a WAY better experience and already have 2 appointments booked for services in February. All info is easily accessible online as well as pricing and calendar to book appointments. If you are new or got turned off to waxing previously, I strongly recommend Elle!

Elle Is Absolutely WONDERFUL! Not Only Have I Acquired A Skillful & Knowledgable Esthetician For…read moreThe Past Few Years, But I Have Gained A REAL FRIEND! She Is Extremely Thorough With Her Waxing Services, Always Ensuring Your Comfort & Satisfaction. Booking With Her Is SUPER SIMPLE, Her Online Portal Will Have You Well On Your Way To Her In Virtually No Time. Her Services Are PAINLESS, Trust Me - We Always Have The BEST "Catch Up" Convo's & This Is All While She Is Getting Me Snatched Up! LOL Please Take The Time To Book With Elle, Not Only Will She Have You Feeling Like The VIP Client That You Are, But She Will Have You Coming Back For MORE Of Her Amazing Work/Services!

Black salons--especially for natural hair--are a gift when you find the right one. Unfortunately,…read moreafter three unsatisfactory experiences here over three years, this is my third strike. Most recently, I scheduled a 9:00 am appointment earlier in the week. At 6:00 am the day of, I received a text that the stylist was out sick and was asked about alternative timing. Given my schedule, I offered 9:00 or 9:30, and also said I could just cancel and do my own hair. Shortly after, Adjuana called and was very committed to making it work, so I agreed. We landed on a plan where I would wash and condition my own hair at home (a service included in what I booked), come in at 10:00 am for twists, and be done by my hard stop of 11:30. To her credit, she was kind and apologetic, kept an eye on my new stylist who was making some errors, and I was out only about 6 minutes late. However, the final result didn't meet expectations. There was far too much product in my hair; I had to ask the stylist to address visible gel residue and fix some ends. My styled hair stained my silk scarf and felt sticky to touch nearly one week later. And as someone who cares about hair care, not just looks, I'm concerned about how my hair and scalp will fair longer term. What was most frustrating: I was charged $130 for what was effectively a partial service, after being asked to do the wash portion myself. When I asked about the pricing, I was told she gave me a $10 discount. Overall, the experience felt stressful, expensive for what I received, and I didn't love the outcome. I did make clear to Adjuana that the cost to wash my own hair and not be happy with the outcome was too high. She said that for whatever it's worth, she liked the style and told me a different stylist to book with if I decide to come back. I still gave a small tip because my dissatisfaction was not entirely the stylist's fault, but I'm still in disbelief about how this whole situation was handled. As a fellow small business owner -- I won't be returning. On the positive: the space is comfortable, and if you have a stylist you trust and flexibility with scheduling, this may work for you. It just doesn't work for me.

Had two different stylist and was happy both times good vibe talented staff would come againread more

So my appointment started off on the wrong foot. The day before my appointment, I called to…read moreschedule. They asked for my name and phone number and that was all. I showed up at my appointment time and I was told they had no record of my appointment. Apparently the day before they were having system and WiFi issues, so perhaps the woman at the front desk wrote down my info and didn't put it in. They rescheduled me for 3 hours after my initial appointment but then the manager of the beauty school called me to say I could come earlier so I was there 10 minutes after that. Also, besides the error with my appointment, the woman at the front desk was not super apologetic or welcoming at all. When I came back the second time, she did not say hi. I definitely think she could benefit from customer service training. The all over relaxer was $44, trim/haircut was $11 (comped for me because of the appointment error), deep conditioning was $7, and there was a $5 charge for the density of my hair and $5 charge for my hair length. Charging for density and length of hair is a little annoying but those are their policies. Kaci was so amazing I might just go to her next time and not the beauty school. She is the perfect example of the type of stlyist anyone would want to work with. Her energy is amazing and she is very talented. She took her time, was gentle, extremely communicative, and just an overall gem.

I went online to schedule appointments for my daughter and me: a silk press, deep conditioning, and…read morelashes. When I received the confirmation, I noticed it was only for one person. I called several times, but no one answered. Finally, someone picked up, and I told the receptionist I had booked a hair appointment for 3/12 at 5:30pm, which included my daughter. I also mentioned that I left a comment section requesting that we both get our hair done. The receptionist said okay and claimed she noted it for both of us on 3/12 at 5:30pm. On 3/12, my daughter and I arrived for services. The receptionist only recorded my daughter's appointment and I told her I was also getting my hair done. I explained I called to confirm and reminded her that my daughter is owed a trim from the last paid service. She looked confused, so I asked if she understood what I was saying and showed her proof from the previous receipt with the manager on duty's signature. About ten minutes later, I voiced my concern to the manager on duty. She said it was okay, and I could still get my hair done, then she went to the back. While waiting in the area, I talked with other clients in the waiting area. The manager came out and said she heard there was some controversy and that no one could request a student because this is a school and all students need to have a chance. She then asked to speak with me outside. First, she accused me of being irate with the receptionist-- which was untrue. If asking questions makes me irate, then I was. If she takes an innocent question as irritation, that's her issue, not mine, and I don't feel guilty. Second, she claimed I posted a bad review online, which was false. If I disliked the service, I wouldn't have returned. I then asked her to show me the negative review she says I wrote. She came back and said the student left but she saw the review herself, which is now gone. It was never there because I never wrote it, ma'am. If I did, then it's clear she can't handle criticism. Not everyone is a good stylist. If someone feels they didn't get good service, they have a right to write their truth, and the manager should accept it and move on. The third false claim was that I said I didn't want certain stylists to do my hair because they were playing with my hair and did a poor job. I told her that was another lady, not me, and I detailed these accusations-- three in total--and I am offended. She then tried to change the language and said she was just asking questions, but those were outright accusations without proof. Throughout the conversation, one of her focused on professionalism. But what professionalism did she display when she was constantly accusing me? The worst part is that she doesn't think she was wrong. To the manager, For the record, ma'am, I don't need any services from this school. There are other hair schools and salons nearby. I didn't do any of the things you allege I did. I am writing this review today because this experience was well deserved (no stars if I could). You are not a professional. The receptionist is upset because I told you what happened, and you and she fabricated stories--saying I was irate, that I posted a bad review, and that I said someone was playing in my hair and did a bad job. Girl, bye! There are better places out here with better customer service.

I am very satisfied with Jessica and her Unique styles. She gave me a style I always wanted…read more Petals. She is patient and very detailed. She was very responsive and dependable. I called her and she booked my appointment the following day. My hair was dying for a shampoo. My locs needed maintenance professionally. I didn't want to pay salon prices but after I seen the work, it's totally worth it. She even came to me in the comfort of my own home. There are not enough stars on this page. I'm glad I have a new loc tech that's about her craft!

Grier did a great job pressing my natural hair, and it remained bone straight for two weeks despite…read morehot and humid weather. I've received many compliments. Most impressive was that I was seen immediately (no long wait) and was in and out in under 2 hours! I will definitely be back.

Review from my drafts of May 2019, so take my review with a grain of salt as hopefully they have…read morechanged and hopefully the stylist I had no longer works there: My experience was cool but the result was just so not worth it. My review is pretty much identical to another person who got her hair silk pressed by the same stylist as me. The curls were non-existent as soon as I stepped out the salon even though she sprayed hair spray per my request. I didn't even really see the results until I saw it in my reflection in a window when I left. It looks like a blow out or how my hair might look if I leave it straight for a whole month. It is ridiculously dull looking. It feels like I have a whole head of fly aways. My grdauation is tomorrow, so this was *perfect* timing. I wouldn't be surprised if it's heat damaged (it wasn't thankfully, though I had to advocate for myself to have her put in heat protectant. She was a bit annoyed since she said she has a lot of exerience, but she did do it). Luckily, I was able to get it touched up by my sister. She commented that it didn't look like she straightened the roots in the back. If you happen to only see the reviews of your stylist while you're sitting in the chair like I did, I recommend making sure that you can see what they are doing - don't let them have you turned away from the mirror for long. And you might want to deep condition before straightening.

By way of another review highlighting her threading service, I visited Kanithia. She was pleasant…read moreand professional. She threaded and arched my eyebrows which looked magnificent. I'm so glad I found someone close that provides this service. Also, during my visit I witnessed her doing a natural hairstyle. Her clients hair looked super healthy. I made an appointment to come back and get my hair done after the holiday. I'll leave anther review for the hair experience at that time.

Kim was the stylist and her attitude was nasty. i was uncomfortable after the "trim" and never went…read moreback to this studio.