I went to Taylor and York Salon on Friday and I was pleasantly surprised. I found a parking space. My stylist Samaria was wonderful. I did a lot of crazy things to my hair over the past 8 months. There was no judgement at all. She looked at my hair and told me what needed to be done. She cut my hair in a really cute shape and DEEP conditioned it. No more split ends, dryness is gone, and the style is so manageable. I'm definitely planning to go back for additional conditioning treatments and to maintain my hairstyle. #GiveThemATry read more

I've been desperately looking for a natural salon that specializes in hair care. Today was my first appointment at Taylor & York. I came in ready to chop off my lifeless dry hair. (I wish I had a before picture) But Ashleigh revitalized my hair and I'm amazed!!! She does this thing when she's done where she moves your hair every-which-a-way And it just looks and feels GRAND! She also listened to my concerns and gave me advice on at-home hair care. I feel so good knowing my hair wasn't beyond repair. She's so sweet and she eased my anxiety with her patience and all of the knowledge she shared about my hair. I added a photo but you need a video to see how well it moves and how shiny it is! Thank you!! read more

Taylor & York Salon - The shine! - Hair Salons Near Me - Washington, DC, District of Columbia

See all

A serene, chic and stylish space. I love the warm vibe. Ashleigh did an excellent cut and style. Nice attention to a good shampoo and deep conditioner, too. My hair - thick and wavy/coarse - felt luv! Overall, a great salon. read more

Looking for great hair ? You need this salon in your life! I have personally followed the craftsmanship of the owner Ashleigh for over 10 years from salon to salon across Washington DC from Adams Morgan to Capital Hill, all the way to Corte Salon on U Street. This stylist has taken what she has learned from the very best in the business and has designed a premiere salon based upon the wants and needs of her clients. If your anything like me and you want: Hair that flows, premium products that make hair soft and beautiful, looking to get in &out because your on a schedule, a great cut, and a lovely intimate environment where you can relax -THIS IS IT! Ever felt annoyed with the chick that is always throwing her hair over her shoulders, stopping past a window to catch a glance of her reflection, well if you start coming to Taylor & York you could easily become this girl! Don't be alarmed, soon you will grow accustomed to your hair looking flawless and in time you'll knock it off. Ashleigh gives you that hair where you (or your man) will not want to stop touching it. Never fails, women pass me on the street and run back to get the details on who does my hair all the time. In addition to styling long tresses, this girl has got some edge, she does amazing razor sharp cuts all the way to the classy timeless bob. The look is always natural whether its your hair or extensions, the curls stay locked in so at night you can wrap your hair or simply rest on a satin covered pillow case. I must say PERFECT HAIR IS ADDICTIVE, so you may be subject to start coming more often than you would imagine. Note-All hair types are welcome as well as male hair styling. Closest metro stop is Shaw Howard U- 7th St exit. If your driving the street parking in this area is awesome ! read more

I wasn't able to actually get a haircut here to provide a review of their services, but wanted to share my two poor experiences trying to book an appointment. The first time I called, I was able to make a same-day appointment, but the woman called back 15 or so minutes later to say that there actually wasn't any availability. She didn't ask whether I wanted to make an appointment for another day, just called to tell me not to come in. The second time, I reached out via the email address on their website and asked about availability for a haircut and highlights with Ashleigh. That was at least two months ago, and I never got a response. Based on those experiences and the number of one star reviews, I've moved on. If you'd like a salon where they will make appointments, keep them AND provide a great haircut and highlights, check out Parlour on U St. read more

Ladies. I've found the Holy Grail of hair salons: - Outstanding customer service (reminder phone calls, offers of tea and water during visit, walking elderly ladies to their Uber); -ON TIME (no long waits and triple booking) - FEIRCE cuts from expert stylists - Long-lasting blow outs - Metro-accesible I almost didn't want to leave a review because I don't want the appointments to fill up! There is a reason people have standing appointments here every week: your hair will be healthy, modern and sexy after coming here. I have natural hair, and exercise on a regular basis (and I SWEAT like a crazy person) but my hair still keeps longer than any other salon I've been to. Because the cuts are so good here, when my hair does start to curl up, it looks cute and "beach wave" sexy until my next visit. I was worried when I first started going because of the heat they use during the blowouts but I don't have any heat damage and my curl pattern is just as normal and springy as ever (4a). (And I've been coming here for a little under a year ). This place is expensive, but considering the value and service, I think the price is worth it. I know many clients of this place have standing weekly appointments, but since I'm not rolling in the dough I come about every 6 weeks. It is kind of hard to get appointments here because the client base is very loyal, but if you can create some flexibility in your schedule, there is usually room during the day or even on weekends if you book a few weeks in advance. If you want a place with superb customer service and knowledgable, expert staff who care about your time/schedule and can SLAY your hair, this is the place to go. read more

My experience with Ashleigh and her assistant Kenecia's customer service was hot garbage and I never even got my appointment scheduled. I had my consultation for color which was $35 and was told the assistant would contact me to make my appointment. I heard from her days later with the option of scheduling on a Thursday at 10:00 or an appointment all the way in December. Neither appointment worked for me. The stylist has to be the first in history to not work evenings and weekends. This made it difficult for me to make an appointment as I work 9-5. After two weeks of back and forth with the assistant, I finally reached out to Ashleigh via instagram and she left my messages seen blatantly ignoring me. After being ignored of course I no longer wanted to do business with them so I requested a refund which was also left on read. I'm really disappointed in the treatment I received from them both as I was looking forward to being styled by Ashleigh. For me customer service is a big deal and a stylist requesting $310 for services should have way better service than I received. read more

See all

I wear my natural hair curly but straighten it perhaps once a year. The 1st time I came here was 2 years ago for a trim wash and blowout which came out great. But since I rarely straighten my hair I hadnt been back until today. I wanted to add highlights to my hair as I know they excel in that field too from looking at their instagram. I have never done highlights before and the last time I colored my hair was about 20 years ago. My stylist Shannon did an amazing job of giving the depth of the multidimensional highlights I desired while it still fit my skin tone. Not only she did that but she styled my hair naturally (no flat iron) while enhancing my curls and explaining to me what products she used and how I could recreate this at home. Being natural 8 years, I learned tonight and am about to buy some of those products online. Reasonably priced for a place that excels in color, service and doing your hair. I'm basically hooked at this point and will come back to add some more highlights right before summertime! I totally recommend and its next to a metro stop. read more

Taylor & York Salon - Hair Salons Near Me - Washington, DC, District of Columbia

Ashleigh, is an not only an amazing master colorist, she is professional, warm, and authentic. I needed a new look to lift my spirits and Ashleigh exceeded my expectations! She's the real deal! I am absolutely obsessed with my hair! If you are looking for dimensional color, Ashleigh has mastered it down to a science. The salon was beautiful. I especially love the decor of the salon. As soon as you walk in, the first thing you will notice are the gorgeous plants and artwork. The other stylist were warm and friendly and I felt at home. I highly recommend Taylor and York! read more

Coree is everything. He really knows hair. For his service, ill drive from Woodbridge to DC to get my hair done any day. read more

Taylor & York Salon - Love my big chop! - Hair Salons Near Me - Washington, DC, District of Columbia

I searched far and wide (in the DMV area)for a salon that i could trust with this head full of fluff and i finally found Taylor and York. I was tired of going back to NYC just to get my haircuts and so I'm really glad that I found this spot. I made an appointment with Ashleigh and from the beginning to the end it was a wonderful experience. I believe the name of the young lady that washed my hair is Joy. She was great.Usually I don't like people talking to me much when I'm getting washed and conditioned but her voice is actually very soothing and she explained what she was doing to my head as she was doing it. I then sat in the chair and got blown out,cut and then flat ironed. My hair was completely LAID okay?! It was flowing perfection. Wish I could've taken a pic of it when it was freshly done but this is all I got below. Lol. It was rainy and windy that day- Booo!! But yaaaassss for this hair salon! The music they were playing was my kind groove. And they were having some very interesting convos,not the usual empty salon gossip but things of substance. I can dig that and everyone seems to be good at one they do. Definitely returning. read more

See all

Just hung up on a call with Shannon (stylist) at Ashleigh's salon Taylor & York. She completely over talked me when I was trying to get a clear understanding as to why I have to accept a "no show" cancellation fee to secure a future appointment; for a appointment I've never HAD! I contacted the salon earlier today and a guy assisted me and was very professional and patient. When requesting to schedule a future appointment, I was notify that I have to pay half the service on top of my new service. This was a shock to say the least and he assured me that I will hear from Ashleigh by the end of the day to address the matter. I called the salon later that day before closing time to see if Ashleigh was available. A woman answered the phone (who I assumed was the receptionist, because this was the norm at Taylor & York). She stated the same information the gentleman mentioned before, asking if I was willing to accept the extra charges? Which I refused to accept without more information as to what appointment they were referring too. She proceeds to ask me, when do I remember my last appointment, which I told her I've never had an appointment because when I tried to schedule with the salon I was told to call back, which I tried calling on several occasions that day and later was told they had nothing available. So, I never had an appointment. After informing her of this information she proceeds to tell me that, "she actually recalls me not showing up that day". So, I asked her when was this?! But she turns around and gives this poor excuse that she can not get into their system to access the appointments because of managerial blocks, so she can not tell me when this supposed "no show" was taken place, so I have to wait for Ashleigh to call me. This was when I realized I was not speaking with the receptionist Misha, so I asked who am I talking too? It was Shannon (one of the stylist) and I very shocked and taken back with how the way she represented the salon because I'm familiar with Shannon shampooing my hair. She controlled the conversation by not allowing me to get a word in, she kept feeding me lines and lies with no evidence to support, yet instill she so confidently in the beginning of our conversation stated "she" was the best person to assist me next to Ashleigh. But she lacks access to a system that only one person has rights too, yet she "recalled" me never showing up! When I asked her when do you recall me never showing up -- she again fed me that same one liner of lacking access like that was sufficient in answering my question, but you could not give a date, a time or season... but you recalled! Yeah, right! When requesting Ashleigh's email versus awaiting a phone call, that I may not get knowing how busy Ashleigh can be... Shannon gets offended and her unprofessional demeanor increases. She puts words in my word as to make something out of nothing. Why was me requesting an email so offensive?! Now in days people respond faster via text and/or email versus a phone call or voicemail. But she twist the little words I can get in and get's buck on a company PHONE! Yelling about how she is not the receptionist, they have not had a receptionist for quite sometime and Misha their last receptionist is no longer with the salon and has nothing to do with Taylor & York, OH and she rants about how she has clients to get to and she can not talk to me any longer! REALLY!!! Let's think about this! If I'm used to speaking to a receptionist Misha, but she no longer is working with the company, this would show that I have not had an appointment for a long time!! But Shannon recalls my supposed "no show". This is how we handle business now in days? We move up from a shampoo girl to getting a chair in a salon and now your too good to show customer service! If so, prepare for a continued downfall in keeping clients. Shannon's assumptions of why I choose to email her boss rather awaiting a phone call is none of her business. If you are not the receptionist do not answer the phone! What Shannon fails to understand was while she was so-call trying to defend Ashleigh, she was tearing Ashleigh's brand down! Rule of thumb - trigger fingers turns to twitter fingers, especially on Yelp! Not a good look. Be more mindful to exercise proper customer service and get out of your emotions. read more

This was my first visit at Taylor & York Salon. Ashleigh is the owner and was my stylist. Ashleigh was professional, knowledgeable and AWESOME! I was late for my appointment because of traffic and Ashleigh told me to take my time and my appointment would be honored. She greeted me when I entered the salon, and asked me to give her a few minutes to finish some work. Ashleigh then asked me to sit in her styling chair and consulted with me about my hair. I gave her my thoughts but also told her to do whatever she wanted to do with my hair. My first visit and I COMPLETELY TRUSTED HER WITH MY HAIR. Ashleigh washed, steamed condition, trimmed and styled my hair. My hair had so much body and bounce. She only uses the best products on your hair and she is a MASTER STYLIST. My hair is natural and you would not have know that when I left Taylor and York. If you want the best, visit Taylor & York Salon and book with Ashleigh. read more

Taylor & York Salon = Anger + Hurt + Lies + Disappointment + Money Completely Wasted + Confusion + Sadness. Also, tears...real tears. They made me cry, y'all. Now, I'm embarrassed too. I wanted the T&Y experience that Yelp made me think was possible, in spite of my own negative experiences going inside to ask questions (and see how people's hair turned out before I dropped $150 on a style that lasts a couple of hours in the summertime). No shade, but I was unimpressed by what I had seen. Plus, the people who work there never have their hair done, so I was unconvinced but I still had a little faith. When I finally saw a promotion on Living Social, I was so excited! Unfortunately, life got in the way; I forgot about it, and wasn't able to make an appointment until the last week of the promotion. That's when I started calling, but they didn't return my calls or answer the phone. I was finally able to get through, like the persistent woman I am, make an appointment and the receptionist said I could still use my voucher. I was so happy!!! Having no reminders, calls, emails, texts, or any other communication to confirm my appointment, I went ahead and called again, to confirm my appointment, and triple checked, to make sure if everything was still fine with the voucher. No call backs after calling twice, once leaving a message, the other time speaking to the receptionist, who said she would call back in 15 minutes. This was a lie...and I actually kept my phone in my hand for the next 30 minutes, waiting for her to call back. So, I went to the appointment. And it was confirmed: Taylor & York Salon is the trashiest of the trash. Nauseating. By far, the most unprofessional salon I have ever experienced. How are you going to do a Living Social promotion and NO ONE who works at the business knows how to use it, or has read it, and when you read it to them, acts like simple printed words are written in another language that only they understand? Apparently, the receptionist is an intern and doesn't understand basic questions like "Can I still use my voucher?" So, my fault for being stupid and listening to what she told me. Also, as mentioned before, there were no reminders, no callbacks, no returned calls, and half the time, nobody answers the phone. I definitely didn't receive anything but a lecture on how I need to pay an extra $90 to get the services I had already paid for, because they "don't make accommodations for anyone." They blindly stick to their secret policies, no matter the circumstances they created. Ok, but obviously, this is why I called several times to ask if I could still use the voucher, and what their policies for using the voucher were. In withholding that information at the times that I requested it, and telling me that I could still use the voucher, they established a verbal contract-agreement that I would not be charged extra fees for the services they agreed that I had already purchased. Waiting to deny me the agreed-upon service at the time of service, IS FRAUD. I live in Virginia, and I have a 2-year old that I thoughtfully brought to a caretaker ($$$), in order to be available for this highly inconvenient appointment, which I only accepted because it was my understanding that I had to accept this appointment in order to use my voucher. As a scientist, I have a hypothesis: The Living Social promotion situation was set up so that people would pay them a bunch of money during the summer for blowouts that would never happen because they were never going to let them make appointments, and people were going to give up easily because blowouts in the summertime are a waste of time. The Living Social voucher is the absolute max I'd pay for an August blowout (heat and humidity of black natural hair means it will revert if you are outside for more than a few minutes; I garden and would have to skip my daily swim), so the extra $90 as a "compromise" was a sick joke. l'm so disgusted. read more

If you're looking for a hair salon in DC - look no further, Taylor & York Salon can meet all of your needs! I first discovered Taylor & York after moving from Florida to DC upon a recommendation from one of my coworkers. Extremely hesitant, I made my first appointment with Shannon and went in for a blowout and trim. The experience was phenomenal! I have 'thick' natural hair that shrinks like crazy while in its natural state but she was able to "tame" and style my hair like no other, all while being extremely delicate. I've also gotten my hair styled by David, who too, did not disappoint -- you know a salon is good when you can't get an appointment with your preferred stylist but know the quality of work by all of the stylists is up to standard so you take anyone! All in all, my hair has NEVER looked as good as it does when I leave this place. Come here and experience it, you absolutely will not be disappointed. read more

I found this salon through Living Social and it had good Yelp reviews so I decided to give it a shot. I have curly hair and wear it curly 100% of the time. I prefer to wear my hair curly after I get it cut so I can tell how it looks irl, but the deal came with a blowout that I didn't refuse. The overall cut was fine. My stylist Shannon listened to me when I said I only wanted to cut off three inches. And she checked in with me during the cut to make sure I didn't want to lose anymore length. But the part where I think she went wrong was not taking my natural curls into consideration. When I arrived, I went straight to shampoo and my stylist never saw my hair as it naturally curls. And after the blowout she cut even more layers...they looked ok with my straight hair but once I took a shower the layers that framed my face looked all choppy. The salon chairs were super comfortable and I was offered a beverage as soon as I arrived. Considering how thick and curly my hair is, I thought the blowout went relatively quickly. At the end I wanted to leave a cash tip for the stylist and woman who shampooed my hair, but the girl at reception didn't have any change. Seriously...? She couldn't even break a $5 so that kind of messed up my tipping. read more

This salon is the bomb. They took such great care of me and really let me enjoy myself. I did not feel rushed at all! Shannon took as much time as she needed on my hair. I told her I did not want too much length taken off, and she took off only 1 in, unlike many other salons where 1 inch=4 inches!! Great experience, will definitely be coming back! read more

Taylor & York Salon - Thanks Shannon!! (Before & After) - Hair Salons Near Me - Washington, DC, District of Columbia

Ashleigh is amazing. I always leave there with a fabulous cut. Service is awesome. No overcrowding or long waits. I would highly recommend Ashleigh! read more

Taylor & York Salon - Hair Salons Near Me - Washington, DC, District of Columbia

Ashleigh's artistry keeps the sunshine look in my hair all year round. She highlighted my shoulder length hair to look like I just came from a beach vacation! Golden and bronze over my natural brunette. I am so happy with it as always. read more

After trying Taylor and York this afternoon I see why their reviews are so high! What a lovely and chic establishment. Customer service is also superb!!! (I am so big on this) Immediately upon entering I was taken back to get my drape and then asked if I would like water, coffee etc. Everyone was so professional and friendly! My stylist Shannon (so cute) was very friendly and really took the time to talk with me about my hair history. She brought life back to my hair Love love my style and cut. I have already booked my next appt. Just when you think it couldn't get any better....the entire process was 2 hours! And that was with a real hair-cut. In and out, I love it! I only wish I had found this place sooner. My hair would have been so much happier....but I think it's pretty pleased with me now lol read more

Ashleigh- two words: a blessing. Thankful for Taylor and York. Go. Professional, timely, and results I wanted. p.s. I got in on a Tuesday morning. In and out in an hour and 15. read more

I had my first experience at Taylor & York today. I purchased a LivingSocial and scheduled an appointment. The receptionist was courteous in scheduling my appointment, and called the day before to confirm. Then, called back to explain the parking situation was limited (since we just had snow). When I arrived, I was greeted and taken to the back where the receptionist hung my coat and gave me a cape. She then asked me if I wanted something to drink and got me a tea with honey. Shannon was my stylist and she offered great recommendations when I told her what I was looking for. Conversation, which can be difficult with a new stylist, was very easy, and the conversation flowed. I was particularly impressed with my blow out. Shannon definitely took her time and the result is wonderful! I recently moved back into the city and have been looking for a good salon and stylist, and I think that I found it! read more

So I'm going to skip all the fluff and fancy adjectives. This place is hands down one of the best salons in DC. If you want good service in a timely fashion (meaning not spending 6 hours in the salon) and your hair to look fabulous then you need to go this salon. The receptionist is delightful, Shannon will give you a wonderful head scrub (I'm sure she does great hair too), and Ashleigh can do some damn hair! You will not be disappointed read more

Love this salon! I've been going to Ashleigh at Taylor & York for about 2 years now. My blowouts and color services have been impeccable! Ashleigh is a very talented and knowledgeable stylist. I always receive so many compliments on my hair! The salon environment is calming and relaxing. Would highly recommend Taylor & York!! read more

It was an absolute pleasure going to Taylor and York today. To start, I had a consultation, which I appreciated. We went through photos of my hair when I really liked it and I said in all the words I could think of what I was looking for. My stylist, Shannon, was able to create a plan right then on what we would do. Atmosphere: Friendly, quaint, comfortable. The receptionist is friendly and approachable. They offer you coffee/tea/water several times throughout your visit. Its a small shop, and I went during work hours so it was peaceful and not crowded. If you're lucky, they may even have small cupcakes for you to sample!! Service: I had Shannon and she was fantastic. I did work while she worked on my hair, but she was so perceptive on the good times to chat and she was friendly and personable. She not only colored and cut my hair, but she washed it and blow dried it...I appreciated sticking with one person for my time there. Outcome: I LOVE MY HAIR. I came in after months of silently hating my hair since it was last colored and I left glowing. I will definitely return and ask for Shannon. read more

I had my first experience here today and I am so looking forward to coming back! From the receptionist being warm and welcoming, to the overall friendly vibe of this salon, I felt completely at ease chopping off around 8 inches of hair. Shannon was my stylist and I couldn't be happier with the outcome of my haircut. She was very thorough and took her time with my hair after carefully listening to what I wanted to do. If you get the chance to come here, you won't regret it! read more

I don't think they get many men coming in here. I may be the first guy to write a review. Really cool hair salon. Nice music. And with the coffee and salt caramel muffin to begin with, they could shear me for all I care. Yet they didn't and Ashley (the owner) gave me a really nice haircut. Might need to bleach my hair or make it purple to get more of those muffins too... read more

I am sooooo long over due posting my Taylor & York review. This salon is truly a Godsend. Ashleigh and her team are phenomenal. They are very skilled and knowledgeable in their craft, very curteous and professional. They go above to make the customer's experience an amazing one. I was recommended to Ashleigh and her team several years ago to seek help in correcting a color job that didn't quite go so well. Nervous and unsure if anything could be done to make me feel whole again, Ashleigh assured me that there was definitely hope and she had such a calm soothing demeanor that surprisingly put all my fears to rest. Needless to say, she made me whole again. Since then I have trusted Ashleigh and her team with all of my major (and some not so major) haircare needs hands down. The salon, located in DC's Shaw neighborhood, is beautifully decorated, clean and comfortable. There is limited parking so I would recommend taking Metro, which is located just a block away. Respectful of the customer's time, every effort is made to get you in and out within a timely manner without sacrificing quality. They set a very high standard that I hope other salons will follow. I truly appreciate this establishment. read more

My advice to this salon and the independent stylists they hire is to be sure your skill set, attention to detail and custom cuts match your price. In my experience it did not. When I returned to get my cut more detailed & customed to MY HEAD, I was treated as if they were doing me a favor by NOT charging me. If done with intention & detailed focus the first time there wld be no reason to return after 3 weeks for your hair to "fall" properly as it naturally has done for over 25yrs when done right. While I think my stylist was lovely & professional, I won't be returning. Good luck & I wish u well! read more

I went for the first time today and had a pleasurable experience with Ashleigh and Shannon, this shop is Well kept. The staff is very Professional, talented and down to earth. I felt like i could trust them with my hair And it was well worth the risk! Will Definitely be back on the regular. read more

This salon is good for basic services but not for anything else. I had an appointment with Shannon for weaving/extensions. She left my hair looking a mess, you could see the tracks and i was embarrassed after the appointment. Plus she cut so much length off which is something i didn't want, nor something we discussed. I called the owner of the salon Ashlee and she told me that she couldn't help. I was out of 600$. and i didn't want to go back to Shannon since she did so horribly the first time. I'm never going there again. read more

Loved this salon! The stylists are so fun and friendly, and the location is right down from the metro. I chopped off quite a bit of my hair after my wedding, but I love it! I have gotten so many compliments, and the before/after photo attached got more Facebook likes than my bridal portrait! read more

Taylor & York Salon - My before and after photo. - Hair Salons Near Me - Washington, DC, District of Columbia

This salon has the worst customer service ever. I, like one of the other reviewers below, bought a voucher from Gilt a couple weeks ago and called them today to set up a hair cut. They said it would be over a month to get an appointment to have my hair cut. I explained my voucher would have expired by then and the receptionist responded that it is not her fault and I should have called sooner. I then asked to speak to a manager and she said I could email the salon if I wanted to but that was it. How can they offer a coupon (which I paid 60 dollars for) and then tell me they can't fit me in for a month. I will never go back to this salon and I will make sure to tell anyone who thinks to go there not to. I am honestly disgusted by their customer service and this is the first yelp review I have ever written. read more

Ashleigh is a wonderful stylist. My natural hair tangles easily and it can be very unmanageable. I would assume it might be considered 4c natural hair but I call it 4e. Ashleigh made my hair fluffy and bouncy. Her blowout method is gold. Others stylist need to learn something from her. She can get your hair straight and fluffy without heat damage. It also lasted me two weeks. She did not damage my hair or overly trim my ends. I do like that she will do everything from wash to style. It makes the process so personable. I also like the atmosphere in the salon. There is a diverse clientele and the salon is professional, comfortable, and friendly. I would highly recommend her if you have natural hair and are looking for a good stylist. Just don't schedule on a Sunday that's my day! Lol read more

Urgh. 3.5. Can that be a thing? Had to knock a few stars off, and I hate that. Ambiance? Gorge. Scissor skills? On point. Non-ratchedness? Check. Time? Nope to the nope, nope and nope. I was there for 4+ hours! My appointment was at 2 something and I didn't leave until they closed...around 7PM. It was a Wednesday, so it was fairly slow. Clients came and went and I was still in the chair. David was my stylist and he was excellent in terms of being cordial but not overly chatty, fairly apologetic for the time spent under the dryer while he finished other patrons and his amazing scissor skills. I just don't understand the issue with getting people in and out. I went all in and had my 2nd big chop after 4+ years natural, which meant I had less than 3 inches of hair to work with (and that was just in the front since I got it tapered, the back was less than a half an inch) after all was said and done. As background, I have extremely kinky, 4b/c (mostly c) hair. I was in a little over 2 months ago. They use Devacurl products. I was under the dryer FOREVER, I guess seeing what kind of curly magic the mousse would make. None...there's not a mousse in the world that makes kinky strands the circumference of a clicker pen coil, curly. But nice try and it was fairly moisturizing. They do mostly natural hair, but I got the sense that most customers get it straightened via blowout. They also pushed Keratin straightening (not a hard sell, but it was there) which I firmly declined. I got (and still get) lots of positive compliments on my tapered cut.I would probably recommend if a natural friend wanted a good blow out or big chop...I doubt I personally would come back, the whole reason I went natural was too avoid salons that don't value their customer's time. I also miss my strands (but not the detangling) so I'm growing the cut out. The receptionist is a real gem. She is wonderfully engaging and I saw her chatting it up with frequent flyer clients, so naturally! She was asking about their kids, and remembered small details about their life. She is so sweet! Oh and also, bring cash. They do not accept tips via cc, which is always annoying. read more

I just got home from my first experience at the salon.overall I liked it -all the staff were very accommodating and nice. I was offered coffee water and cupcakes! My appointment was at 11:30 for a haircut and blowout-there was some wait but it was all good- overall took about 2hrs. My hair dresser was Shannon and she had very chill vibes but what is important here is the final look and how I feel about my hair when walking away from the salon. That being said, I took 2stars off is because I noticed my hair was not completely even as the left side was noticeably shorter than the right side.I noticed this when my hair was wet after she finished cutting but when she came back I forgot to tell her because I had my mind on my car as it was in a timed space. Usually after a cut, the stylist will inspect the hair from front to back. Adding to that I asked to straighten out my bang line from a previous not so even bang cut. She responded by saying she would layer and frame to the face which is what every stylist does as the go to for a haircut. I explained to her what I meant and she said she will layer and frame- at the end, she did not even go near the roots of the bangs or seperate them out to straighten/thicken them as I requested. I actually do not like that thin layers framing my face...it does not flatter my face unless I have hours to curl and shape those pieces. She asked me what I think of the length, I told her its good wanting to get out to my car before it was ticketed but then I came home parted my hair brushed it down so many times and still the one side is noticeably longer than the other. Bothers me but I still think she did an ok job. I do not like that I contacted the business via email. left this comment on yelp and called about it and getting it fixed and no one has returned my call/email or managed the yelp page. A little pricey if not for living social deal. I thought for sure by great reviews that it would be a great cut, but then again I was under the assumption my cut would be by the owner Ashleigh as there was some confusion in names. I took another star off for not being contacted back by anyone as of a week later. I will reconsider my review if the correct customer service is given for an end result of a satisfied customer. Usually after a haricut I find myself checking my hair out as I walk down the street in the reflection of store windows...not this time. read more

Taylor & York Salon - A bit uneven but I was happy to finally get a cut - Hair Salons Near Me - Washington, DC, District of Columbia

The staff is nice. However, they left me unattended for 45 minutes by the shampoo area. I understand that they were running late with their appointments and needed to stall. I figured that is probably why the conditioning mask was left on my head longer than most would be left but 45 minutes for a shampoo, conditioner and hair mask is RIDICULOUS. Just be honest and give me a magazine to read in the waiting area. Let me sit up so I can be on my phone. To lay with your head back in that position and for that long is painful. I just wanted a trim and for my hair to be thinned out. My hair was butchered. It was so ugly after that I just kept it up in a bun for two months until I could see my usual stylist back in NYC. She didn't just trim it, she cut it into a new style that looked like a flashback into the 90s. I looked like a soccer mom. Wouldn't go back and wouldn't recommend. read more

My first time at T&Y was great! Ashleigh was a gem! It's a very professional and relaxing environment. No overbooking, crowding, heavy gossip nor foolery. I loved my cut and I felt Ashleigh listened to what I wanted (I can be a bit indecisive at times). It was Mimosa Fridays (who doesn't love a free drink?) and the front receptionist Misha was a doll! I will definitely be back. It's a bit pricey, but it's about the same for most stylist on that level. read more

Nothing but good things to say about Ashleigh and the wonderful experience I've had as a client here. Ashleigh is PROMPT, respectful of your time, and has a wonderful and generous spirit. There are two things I look for in a stylist: (1) someone who prioritizes hair health and (2) someone who can cut hair well. Ashleigh satisfies this and more. More often than not, I get in her chair without any specific instruction, and let her work her magic. She delivers every time. So glad to have found her! read more

This salon, run by Ashleigh Taylor, is phenomenal. I've been with Ashleigh for at least 4 years now and she's never let me down. Whether its a new cut for the summer, or color, or a weave, she always has my hair looking wonderful and HEALTHY. I've seen dozens of women get their hair done here, and everyone leaves with healthy hair that is styled to perfection. As far as the space, the salon she just opened is really a cut above. The atmosphere at Taylor & York is peaceful, the staff are attentive and the service is always great. It's walking distance from the metro yet has chic furniture so you feel like you are in NYC getting your hair done. I can't say enough good things about this place. The only bad thing is that more people might come, making appointments harder to come by! read more