From quote to completion, the McKenna crew performed their work exactly as promised. The process was fully explained to us and they didn't miss a step. We had a case of termites and they stripped the floor more than maybe other companies would due to their desire to ensure there was not a single possibility of additional pests. I would rehire this company in a moment. The final price was exactly as quoted. Jose and Alex were outstanding workers and perfect gentlemen. read more

Brian and Jose did a wonderful job on our Kitchen Oak Floor. After over twenty years of heavy traffic including Great Danes and Labs, they bought the floor back to life. Some areas were really worn down, especially at the sliding door for the patio. I like how they were both there for the final coat and had two sets of eyes on it. Real professional team with keeping you in touch with what they were doing. They were able to contain most of the dust and dirt that you will simply get with this kind of work. One spot they missed, but they came back the next day and fixed. Felt that Brian's price was fair and he used a commercial grade finish for a more durable surface. Probably the last time we will do that floor in our lifetime. read more

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Service Requested: Sanding and refinishing floors. If I were to rate just on the finished quality of the floors, I'd give it about 4 stars. There are a couple mistakes and minor flaws that keep it from 5 stars, but overall the floors look pretty good. Especially if you don't look too closely. Professionalism and Communication knock the review down a couple stars. The owner continuously mixed up the date he was supposed to start, lost paperwork, lost our contact information, had to rewrite the contract twice, and ended up double booking himself so he had to leave our two-week project 3 days into it to go start another project. He also gave us a really long-winded text explanation where he was bashing the other customer to us. Not a good sign. Even with all of this, I probably would've given a 3 star review. However, when it came time to pick the stain color, he tried to tell us we could only pick from the 3 options he had on hand (which I took to mean leftover stuff from another job.) When my wife said she wanted to select a stain color that she actually wants from the sheet that he provided us, he sent her a really vulgar, sexually explicit text. He later said it was an accident and gave a long-winded explanation about how he meant to send it to someone at his gym. At the end of the day, his lack of professionalism and horrible communication very much outweigh the quality of his employees' work. His employees were quite pleasant to deal with, and very professional. I feel bad for them that they have to deal with the owner. To their credit, they showed up every day, even on Easter Sunday. They were always on time and they were really nice. read more

I have had multiple rooms refinished by Brian and his team; they did an excellent job. They were responsive, got the job done in a timely manner, and were respectful of us and our home. His quote was lower than the other quote I got. He came back to fix a few minor things, but overall I am very satisfied and would use him again. He has been doing floors for 30+ yrs. He knows what he is doing. I would highly recommend him! read more

Brian and his team did an amazing job on my floors. His team of guys were very professional, they were always on time and work areas were always clean and tidy. Brian's knowledge of flooring and stains was impressive. He listened to my what I wanted and even made suggestions, that in the end brought everything together. Will definitely use Brian and his team for future projects and would highly recommend him to anyone. My family and friends love the new look of my floors. Thanks again Brian! read more

I hired McKenna's Hardwood floors to refinish the floors in my house. Brian and his team have 25+ years of experience with hardwood floors and the experience shows. Their quote was in the middle of those I received. McKenna's is the only one who focused solely on flooring though and I made my decision based on that fact. He was also recommended by a family friend who was very happy with the work he did. I appreciated that Brian told me that the quote was the final price I would pay. There were no hidden costs or surprises that would pop up during the work. Brian and his team showed up on time and completed the job when he said they would. The final product is WOW - amazing! I forgot to mention the condition of the floors when they started...they were 1950's floors that had never been refinished. Carpet has been pulled up in certain rooms of the house and there were stains and areas that were so worn he wasn't 100% sure they could make them match or look new. Brian and his team did wonders. The floors look brand new! A neighbor came in and thought I had new hardwood floors installed. When I told her the price to have them refinished, she was wow'd too. Thanks for the great work!! I will be referring business your way. read more

Our home has hardwood floors in every room (except for bathrooms) and they really needed to be refinished as there was lots of cupping, scratches, etc. Brian came out, looked at them and talked me through the process of what needed to be done. I'll make a long story short by saying Brian did everything he said he would do and my floors look beautiful!!! He has two men who work for him that are so wonderful and do such good work. I cannot say enough about how good and how nice everyone is in this company. I am well pleased and most definitely recommend McKenna Hardwood Floors!! read more

Bryan McKenna and his team were awesome to work with, extremely professional. Kept me in the loop during the entire process. My hardwood floors are absolutely beautiful. I'm not sure what I expected but what they did went far beyond what I could have imagined. read more

We had 3 bedrooms and a hallway refinished by Brian and his team. The floors had lots of scratches and some staining as they were original to the house in 1964. The refinishing came out great! They look brand new and have also been well protected now and should last for many years. McKenna's did a fantastic job! read more

Brian and his crew are amazing! His workers were very clean and courteous. They worked non-stop, including the weekend, until the job was completed. We highly recommend, and would use this company again! read more

Seeing only one other review, an uninformative negative one, I need to post my strong disagreement. Brian McKenna's work is anything but "shoddy" (if that's what the poster means). Mr. McKenna refinished my entire house with intricate wood inlays and did a truly amazing job. This was no small contract, but it was worth every bit of the investment. With a big job on a house built in 1900, I chose a flooring expert carefully. McKenna is one of two top-notch hardwood experts in York. A year after the job, I am very pleased to have made the decision to use him. If you visit McKenna's website, my parquet floors with dark intricate inlay boarder appear on the home page and the gallery. If you spend 5 minutes with this man, you know he cares about beautiful hardwood floors. read more

McKenna's does great work. From the moment you get an estimate you can tell what an incredible sense of passion and pride Mr. McKenna has for his work. I would highly recommend him for any hardwood refinishing or tile flooring work you have, he is excellent!! read more