Ross, installation engineer was timely, friendly and informed of the whole process. The door was a…read moreperfect match and fits great on my home. The quality is perfect, the transparency was HOA approved !!!!!! Overall well worth the price and great addition to my home. I recommend Den Defenders to all that read this. Thank you Den Defenders

DO NOT PURCHASE. I ordered a set of custom Crimson Security doors back on 3/1/2024, paid half…read moreupfront and was waiting for my doors to get made and shipped to them. 1 month later wrong doors arrived and per the installer they were incorrect so we refused the install and asked for a correction. It has been 4 months and still no doors. I've called multiple times asking for a call back and no one calls me back. One dispatcher or c.s. Rep even said I see you've called weekly yet no urgency has been expressed. I've asked for a cancellation and a refund since we're passed our 16 week estimate and they have yet to make anything write. I've just now asked for a call from the owner as it is a small business and I'll see how that goes and follow up with some good updates. But as far as customer service and someone I would recommend?- definitely no. Don't spend the money on a custom product when a company does not care for their customers. There is no accountability and they will not offer any value or consideration for wasted time and loss of money for as long as it has been.

Very nice friendly people who work at this business. Decided to tackle a retrofit window myself and…read moreI had an individual named Juan assist me. He was very helpful and willing to assist me in understanding everything I would need to get the job done. Only down side for me was they don't open weekends and it was a bit hard for me since I work Monday thru Friday. Other than that I highly recommend this business for your window needs.

Highly recommend. I will do business with them again and here's why. These guys really did me a…read moresolid. I needed to replace a stationary dual pane window with only one side of the glass broken. They were patient, explaining to me in detail how thy build a new window and why all the materials have to be new so everything fits perfectly. I've never replaced a window on my own or at all for that matter. I installed the new window reusing the old spacers right where they were with the old window. It was a tight, tight fit, but I got it in. The next morning, there was a crack from top to bottom. I called them and they told me to bring in the window. They explained that the new window has a small margin of error in the measurements and that every window must be spaced as needed. So me reusing the same spacers caused too much pressure at one point and the window cracked. So these guys offered to rebuild me a new window at cost and have it ready that same day. I can't tank them enough for the customer service and the understanding they had. The new window with the spacers removed and installed only where they were needed, only three across the bottom, fit great. I did notice inconsistent gapping between the window and the frame, indicating that my window from a must be out of square. None the less, there was still space enough all the way around the window that there shouldn't be any future problem.

Techs responded quickly, arrived on site on time and provided a professional quote quickly.read more

First of I made a deposit and waited almost 4 weeks to get my window installed. Then when they…read moreinstalled my window it had a crack in it. I would have expected them to send me an email letting me know the situation and the solution but they didn't . I had to follow up with them to make sure they were actually going to get it fixed. They took another week to finally fix it. I also caught one of there employees making a disturbing comment on my ring camera thinking it didn't work . I called them and advised them about the comment they had made and how I had it on video and they didn't seem to care . There employees were also seen the next morning really early in the morning sitting in there van in the neighborhood. Honestly really unprofessional and sketchy people.. I wouldn't trust them in my house without supervision at all times. They cared more about getting the remaining balance then their customer satisfaction or dealing with there employee's, even threaten to send me to collections and get a mechanical lien for 299 dollars All the attempts made by you guys where to collect the remaining balance . None of those attempts where to obtain the video or figure out why I was unsatisfied .

Needed balancers for a window replaced. Awesome work and I paid less for the whole job than one…read morequote wanted for just the labor. He had order some of the parts, but they were in in a few days and installed in less than a week.

Professional, quick, and quality work. Very nice young man also checked the adjoining window for…read moredamage.

I have nothing but good things to say about Jason and Screen Bee Mobile Window Screen Services…read more Jason is a highly skilled tradesman and has a wonderful, professional demeanor. He uses top quality materials and definitely does the job right. I was extremely pleased with his work and the price I paid for the the job. Highly recommended!

They did a good job installing my front screens and sliding back door screen. The back door screen…read moreis a lot better quality than what it came with. I was a little disappointed with the quote. I was quoted $500 and they ended up charging $580. Otherwise I would have giving them a five star.

Easy to work with. They do what they say they're going to do. The installation crew was…read moreprofessional and completed the work in a professional manner. They cleaned up the work site and hauled off everything. I will be using Golden State again. Thanks Johnny keep up the good work.

These guys are great! I called on a Thursday afternoon, 15 minutes before closing time and spoke to…read moreJohnny. I know nothing about windows but I explained to him what was broken and needed repair. He explained everything to me, answered all my dumb questions and said he could have someone out to measure my window that next day at 8am. He took extra time to explain things to me so I understood more. I appreciated this! The window technician showed up on time and had finished all his measurements within 20 minutes. He was very professional. Less than a week later, I got a call from Johnny again to set up a time to do the repair. The guy came this morning bright and early. He was very professional and friendly. He repaired the window super quick and it looks fabulous!! Thank you!! They are quick and do a great job! Very reasonable pricing! I highly recommend this company!

Had a great experience with Richard! He installed a couple of ceiling fans for us and took care of…read moresome minor repairs around the house. He was on time, friendly, and easy to work with. Everything was done quickly and professionally, and the quality of the work was excellent. It's hard to find someone reliable these days, but he definitely delivered. Fair pricing, great communication, and he made sure everything was working perfectly before he left. I would definitely recommend him to anyone looking for a trustworthy handyman and will be calling him again for future projects.

Lives up to the title. Prompt professional service. Very reasonable rates. Will definitely be…read morecalling him for future jobs. Won't hesitate to suggest him to family and friends. Richard was amazing.

Audra from Atlas Glass replied promptly and had workers on site to provide an estimate quickly. The…read moreestimate provided was competitive but most of all Audra followed up and won our business by answering all questions, cleared up all concerns and questions we had. Windows came in quicker than expected and workers completed the job within the estimated time frame. The windows are good quality, installed professionally and everything was cleaned up. When we arrived to inspect the job, we were happy to see brand new sparkling windows. House is quieter, cooler and more secure. Atlas' retro-fit installation method is flawless. Windows are well sealed, glide freely, open and close smoothly. Overall, Audra and Atlas Glass exceeded our expectations. Highly recommended.

Cost appropriate, very personable employees, went extra mile to ensure satisfaction...searched…read morevendors until able to find exact replacement for our 30 yr old window