Great store, BUT !!! Brickman's Ace Hardware is…read morewell-stocked, and I have always found the staff to be friendly and very helpful. BUT - I'm writing to warn you about a product - the "Zlata Full Feature LED Desk Lamp" by Newhouse Lighting. It's a very cute, small LED lamp, exactly what I was looking for, and under $30. I liked it so much that after the first day I made the fatal mistake of throwing away the packaging - so now I can't return it! On Day 2, it became difficult to turn on, and then finally stopped working. Extremely frustrating. Buyer beware - you get what you pay for. Buy American made!

Came on a Friday after lunch and asked a staff member if they carried a spray I used to get there,…read morewhich definitely still exists, and without ever looking at me he kind of laughed and just said no. Lovely people.

Nasty impatient unhelpful staff. Not the first time I've gone here with same results. Snippy and…read moreunpleasant. Plus they didn't have a variety of screwdrivers or a decent hedge cutter. Distasteful and unproductive experiences so not going back.

Great knowledgeable staff. High end hardware always in stock, a cabinet makers type store.read more

My daughter is New to the neighborhood, they have Nicest employees, plus they have everything!!read more

Really efficient and friendly service - no need to feel confused at all once you enter the store! I…read morepicked up an online order for my friend last month and it was super easy. I was in and out in less than 2 minutes. Yesterday I went to pick up a fill valve and the employee at the counter immediately asked if he could help with anything right when I walked in. I showed him a pic and he directed me straight to the back where another employee helped me pick the item from the shelf and once again I was in and out in 5 mins. Staff are really easy going and make the store manageable to navigate. Thank you!

So nice and helpful!!!! The staff was absolutely wonderful, friendly, and fast. Great experience…read morefrom start to finish!

Daniel was amazing! We went in to get a few items, and he helped us find exactly what we were…read morelooking for. We asked about the products, and he provided detailed information about the materials along with helpful suggestions. All of his tips were clear and made it easy for us to decide what to get. Once we had made our decision, he walked us through everything, and the process was incredibly smooth. Not only was he knowledgeable, but he was also polite, efficient, helpful, and not pushy at all. Exceptional service--something that's rare in the city. He is definitely one of a kind! I hope he gets promoted soon!

Found Liberty Industrial Gases kind of by accident, on a trip home from IKEA. First time MIG C25…read moregas buyer and was a little intimidated since I'm new to the welding hobby. Young man behind counter was very helpful, answered my questions and made process simple and quick. Plenty of parking and store was well stocked with anything and everything you could need as a hobbyist welder. Was able to buy my tank outright. You bet this is my go to place for supplies going forward.

I had good experience with them - needed some CO2 for homebrewing, came there with my 20# tank, got…read moreit exchanged right there with almost no wait time. Price was good too.

I bought a corded hammer drill here for pickup, and the next morning, less than a day later, it…read morestarted smoking while I was using it normally. When I brought it back and explained what happened, the manager, Yvette, plugged it in, ran it for a few seconds with nothing attached, told me it was "fine" and treated me like I was making it up. A drill motor running with no load won't catch an issue that only appears under load, and a brand new drill that smokes is a serious fire hazard. It was completely negligent of Yvette to tell me to continue using the drill and not accept it as a defective return. This creates both a liability issue for the store and a safety issue for me. I raised these concerns and she was dismissive the whole time. I ended up leaving, calling Ace's customer service line and getting them on a three-way call with the store. The phone rep was great and easy to deal with. Yvette only agreed to take the drill back because I'd ordered it online through Ace for pickup, which meant the rep could force the return. Otherwise I doubt she'd have budged. She gave the rep attitude too. After she hung up, the rep apologized to me for how rude Yvette had been. I went back to the store and the return went through, but even when completing the return, the cashier was openly cold. I asked how her day was going, and she just said "fine," flat and unfriendly, without looking at me. Because of this experience, this location has lost my business. I won't buy from a hardware store that doesn't seem to take seriously the safety of the tools it sells or how it treats customers who flag a problem. I've still got the invoice, the return receipt, and Ace customer support case number if the owner wants to look into it.

Has more in there than you think. And if they don't carry it they could probably order it for you…read more We've gotten everything from tools, paint, one of those standard city shopping carts for big Trader Joe's runs, to Christmas decorations. The employees are very helpful. I much prefer to visit this small business than the big box stores.

I worked with Ravi, who gave me good advice, Stephanie, who coordinated scheduling and delivery,…read moreand with Phillips Trucking and Installation. So excellent selection of product, and good advice regarding exactly what I needed on the buying end. Phillips' installation team knew what they were doing, and they did a kind of complicated install professionally and more than competently. Having a team that knows what it's doing is pretty important, and everyone here did.

In all the years I've lived in East Northport, I had never been to Gringer & Sons - shame on me…read moregoing to larger conglomerations. This store is a true treasurer - especially with the personalized sales help I received from Tom! Besides truly knowing his merchandise, he helped me through the whole process which I have to admit was a tad overwhelming - especially when spending a lot of money. So happy I discovered this hidden gem!

The Mommy and I were in search of dining room chandeliers. We trekked all over the Bowery, and…read morewandered in here. Didn't find a chandelier, but did find a fun, twiggy, lighted tree, about 5' high. It's my Christmas present. This store has every possible part you would need to repair, rewire, or make a lamp or chandelier. Although you would have to get the base or frame elsewhere. Service was friendly and helpful. Prices were good. The tree was $100, which might be a bit high, but it's very pretty. We needed coffee, and the nice man who helped us said that he would wrap the tree while we were gone. He didn't even ask us to pay in advance. When we came back, it was wrapped. Excellent customer service! Much appreciated.

They have a helpful and informed staff. There's a great parts selection at fair prices.read more