soooo uncomfortable here. came into this location to get some seat covers. I got ready to check…read moreout, but there was some people in front of me in the line.The manager from the back, He started licking his lips at me and smiling at me while leaning over the counter. HE WAS SOOO FRESH, he was checking out my body and walking around me. He laughed and asked me if I needed a job and if seat covers were all I was getting. I just shock my head and checked out with the cashiers, she looked about my age 17 both girls. He stood very close behind her watching my whole purchase smiling at me TF OMG! Never going here again. The dudes name is kwantae. Store# 5238

While I didn't purchase my car battery here - I purchased it at an AAP in Chicago - the employees…read morewere helpful and took the time to check and even recharge my battery completely for free despite it being a freezing day outside. I'd go here for any other car parts needs just because of how friendly and helpful the staff was.

Went in December 14th around 10:30ish. I just wanted to ask the employee a question for guidance…read moreand then purchase a few items for my vehicle. The employee (older white man) was extremely dismissive and rude. Before I could get my question out he cut me off and was telling me he couldn't help me. He wouldn't even look at me. I asked for him to be more polite and patient and he just stared at the computer. I said thank you and I hope he has a better day and left and didn't even buy all the other things I needed. Even though this location is close to me I will NOT go back. Customer service training is FOR SURE needed.

I bought a $130 part from the hub store off Washington st. Turned out to be the wrong part and my…read moremechanic accidentally misplaced the receipt. I took it back to the Washington st store and they were the most unhelpful business ever! They even refused to give me store credit. The part was brand new and never even taken out of the box. I've been shopping at AutoZone for years and I vowed to never go back. Today by sheer luck I stopped in with a friend and I ran into William the store manager. I explained my situation. He was EXTREMELY helpful and understanding. He returned the part on the spot and gave me full credit back. That's great customer service.

I love this place! The staff greet you and are genuinely interested in helping make your visit…read moreefficient by helping you find the right thing. I'm not very knowledgeable about cars, but I'm trying to maintain my 2009 Toyota Tacoma with less expense. Ed was super helpful - he asked just the right questions without being condescending. Five stars!

Do not rent tools from this place they'll give u broken tools that barely work and when u got to…read morereturn them they'll tell u they can't take them back because you fucked them up

For some reason my car battery died while we were away on vacation. It was in a heated garage and…read morenot started for a little over a week. AutoZone was able to get battery changed in less time than it took to ring it up. Totally appreciate it, even though they were short handed.

worst parts store in Indianapolis on Lafayette Rd I walk in told them my check engine light was on…read morecan the out it on the machine they wouldn't even put it on. The guy just pop my hood and said oh it's ur battery. But my windshield wiper did one on and my windows wouldn't go down my van wouldn't stay crunk once u crank it up so how is it the. but why now just put it on there. this is crazy. Never ever would go back to no auto zone Advanced Auto is ur best out at least they trying to help me instead of brushing me off

It's a junkyard. Or scrap yard. Or used parts store. However you would like to call it…read more Larger auto parts are generally kept off the ground. I only tripped on one engine block. However, lots of debris mixed into the rock bed lot the cars sit on. Oddly, all the vehicles that were a match for mine were filled with cigarette butts. Based upon this, one could draw the conclusion I need to take up smoking to drive it. ‍ Hit and miss on quality of cars and type. I have a very common vehicle and they had plenty on the lot, but the quality of the parts I needed were poor and picked over. You could potentially come out here and find your vehicle is picked over and that you wasted your time. Some people have a great experience here. Some not so much. I was one that came out empty handed and didn't have so great experience. (It helps to have a common vehicle!)

Good experience. Bring tools, all that you'll need to get your part. The prices are fair. Quite a…read morewide variety, but check online to make sure the vehicle you're looking for is available. It's a safe working area, as junkyards/boneyards go. Be safe yourself, and know what you're doing and how to remove parts without damaging parts others might need.

The sales staff were great. The overall experience was great. I give 4.5 stars but not five because…read moresome of the items in the financial office just were not explained or allowed to be questioned before paperwork was done. Customer relationship in that area needs to be improved. Allow the customer time to review and ask questions. All the warranties were not that clear. However I would go back to them to get another car. Again Great job folks

Was told transmission flush, but instead got simple drain and fill. Was charged significantly more…read morefor simple drain and fill. Waited almost 3 hours . Was told at check in, that full report of complimentary multi point inspection would be given at check out. Nothing was given. Very disappointing service.

The owner helped me in the store and was very helpful and genuine. Went beyond normal measures to…read morehelp me. Highly recommend!

Cant seem to be worth their time to even say hello to a customer looking for a particular product…read more Left and went to parts store across the street.