My first time dealing with this type of service, mind you, and I brought them a classic Saab…read moresteering rack. They had one already resealed and ready for me to take! I neglected to remove two nuts and an ABA clamp. Since I'm restoring this 44 yr old Saab, I left them a message on a Sunday that I'd pay to have those items shipped to me. I felt silly asking but did so anyways. On Tuesday, I received the items--overnight shipping no less! Amazing service! Keep it up, Indy Rack and Axle, and thank you!

I took my truck into them 2 months ago they had my truck for two days and said nothing was wrong my…read morefront differential is missed up and my drive shaft they don't know what they are doing so disappointed

We were driving from Chicago and our check engine light came on. I called and they were so…read moreresponsive. Mike took such great care of us! They recognized that having a 2yr old and a six year old and a breakdown were extremely inconvenient. They have an amazing kids area and the snacks were stocked. Thankfully it was a minor issue and they got us back on the road within two hours. Their service department rocks!!!

cant give a time for a oil change, but instead will loan you a car DAAAAAAAAAAAH? LEXUS NEEDS MORE…read moreTIME TO RETEACH ME HOW TO TRY TO DRIVE, bet they can make more time for that!

Great customer service! Stood in the rain for 10 minutes figuring out my engine code.read more

The teams at Advance Auto Parts never let me down, it's always a stressful time when you don't know…read morewhat wrong but they are always patient and kind when tested my car and informing me on next step. William came out in freezing weather to test my battery explained what was going on and put the replacement in. I am grateful I always have AAP to turn to.

I chose Brothers Auto Parts because they offered me the most competitive price for my totaled…read moreautomobile. I called around two or three other salvage yards and still found their offer to be the best. Typically the offer cash for your trade in, but in the day I arrived they were short on cash so they immediately printed me a check, which I actually preferred. Also, when I needed to check my car for items left behind they ushered me to where my car was stored and helped me search for my items.

We ordered a complete dashboard for a customer car. They sent the wrong dashboard out to is twice…read more Then refused to sell us the correct one. They just pushed our business away.

I'm giving 5 stars because the girl at the front desk is beyond awesome. I saw her juggling 3…read morephones on 2 ears. (Seriously) I'm my particular visit(s) there was some problem with miscommunication between employees..so I had to make several trips. Even a little attitude from the head guy but once he understood that it wasn't me who was being difficult..it was he's Mensa team yard crew (sweet baby Jebus) Bottom line..we all make mistakes..(yes, sometimes even the same one 3 times) but...I got what I needed, the girl made it right (-$) and plus she was just a true professional to deal with. I didn't catch her name, but all you dudes in the yard..y'all owe her big time. She's the real deal!

Someone stole one of my tires (including the rim) and I came here to get a replacement rim. Quick,…read moreeasy, and a good price! They offered to help find me a used tire and a spare for my car. I'm glad I came!

The sales staff were great. The overall experience was great. I give 4.5 stars but not five because…read moresome of the items in the financial office just were not explained or allowed to be questioned before paperwork was done. Customer relationship in that area needs to be improved. Allow the customer time to review and ask questions. All the warranties were not that clear. However I would go back to them to get another car. Again Great job folks

Was told transmission flush, but instead got simple drain and fill. Was charged significantly more…read morefor simple drain and fill. Waited almost 3 hours . Was told at check in, that full report of complimentary multi point inspection would be given at check out. Nothing was given. Very disappointing service.

If I could give more than five stars, I would…read more I had been searching for a new vehicle for quite a while. I was driving a BMW X1, but with my 14-year-old son and his very tall friends, it just wasn't cutting it anymore. I needed something with real legroom, and I had my heart set on a Honda Pilot. I originally came in to lease one, but unfortunately, it had literally just been sold before I arrived. Instead of sending me on my way, Edward showed me a pre-owned Pilot that ended up being an even better fit. Here's what really impressed me: I called around 7:30 PM, and they closed at 8:00 PM. Most dealerships would have told me to come back the next day. Not Edward. He took the time to get me out on a test drive, answered all of my questions, worked through the paperwork, and even agreed to take care of a few items I wanted inspected before I finalized everything. The experience didn't stop there. When I brought the vehicle back for those items, Edward was there waiting to greet me--even though it wasn't during his normal working hours. I have NEVER experienced customer service like this. Not at a dealership. Not anywhere. Edward went far above and beyond, and because of the way I was treated, they have earned a customer for life. When it's time for my next vehicle, I won't even shop around. I'll be back. Thank you, Edward, for proving that exceptional customer service still exists! I love my 2023 Honday Pilot even more because of the service.

My new car recently had an issue with the windows. I called the Honda dealer I purchased the car…read morefrom and they refused to provide me an appointment for a couple of weeks. Honestly, I was fuming! I called Great Lakes Honda of Fishers and they got me in within 2 days! I arrived first thing in the morning for my appointment and everyone was very friendly! Ladies, they even heard me when I told them my issue! The gentleman assured me they'd get me taken care of before I was off work for the day. I had a text allowing me to check the status of my car from the time I checked it in, which was great! My car was completed well before I was off work. Pickup went smooth and my car doesn't seem to have the issue anymore! I personally am very excited to have a Honda dealership I can utilize for my car's warranty service. Being heard, getting a quick appointment and being treated with care is very refreshing! Keep up the great work, it's a pleasure to do business with you!

Will is an excellent mechanic, honest, upfront, and transparent about everything with your vehicle…read more Great pricing, fast, and thorough work. I recommend this shop to everyone I know!

Very responsive, can get you in same day and fairly priced!! The owner is wonderful, this is the…read moreonly place I'll take my car from now on. Highly recommend for any repairs or maintenance on your vehicle