I have nothing but good things to say about this company. I've worked with Mike at the Troy…read morelocation and he's always been extremely helpful and knowledgeable. Today I went to the Natural Bridge location for tires. Great prices. Wonderful experience. Everyone was polite, respectful and informative. Great job!

RIPOFF!!! DON'T DO IT!!!!! I was charged $250 two times to program an ECM, which could never be…read moredone, but strangely I took the ECM to Spartan Autoworkx and paid $65 and had it done correctly on the spot. That's right. $65!!!! When I revealed what I had paid, he the owner couldn't believe it! *to be continued* Although this review is late, the amount of time (five months) that my vehicle stayed there makes up for the delayed review. Before I begin, I will accept fault for allowing my vehicle to stay there for that long. I dropped my vehicle off the third week in September of 2017 with a request to have it ready as quickly as possible. After continuously being told that i needed a tune-up after i continuously told them that i had already had one, i was finally issued an answer mid-November, that the ECM was bad, which would be a very expensive job. My immediate question of response was an inquiry about purchasing one online. I was told by the owner, Bill, that that wasn't possible. Seriously??? EVERY car part is available for purchase online or through a third-party. Of course, I had no problem locating a part. I went to the shop to verify the part with Bill and was told, "yup...that's the part." Given his statement, I ordered the part. This was in November. From there, I was informed of a $250 charge to program it, which had to be paid upfront. Okay. I waited until December for an answer. From there I learned that I had the incorrect part and that I needed to come by and take a picture of the ECM as the numbers had to be an exact match for the vehicle (This is what should have been explained upfront on my initial visit when I approached him with the picture of the part). I did just that. From there, in December, I ordered the correct ECM with the correct number. I had to wait until February (Yes. Now it has been close to five months) because I was constantly told "Oh. I'm getting to it... We've been busy." Oh I am going to wait and do it with other cars to do them all at the same time (this translates into "I am going to charge everyone $250 while I pay a one-time fee for access to a day of programming...SCAM...what a nice turnover for him off of the backs of customers). Strangely, this part couldn't be programmed either. Meanwhile, I was online researching and ran across Spartan Autoworx that programmed my part for $65 (that's a drastic difference from $250). As aforementioned, the part was immediately programmed. When I returned the part to Bill with the simply instructions, I was told that he wouldn't be doing it due to the fact that he had to pay someone to read instructions on one page. Given the amount of time that he held my vehicle (again, I should have never allowed that ), the right thing for him to have done would have been to install the part. He then asked when i would be having my vehicle removed! Wow! When I set up for the vehicle to be towed, I was informed that the vehicle would not be released until I paid an additional $250 for failed programming. My immediately brought up how he misfed me information the first time and how there should not have been a charge for that first time, given that he provided me with the incorrect information. I spoke with three people about this, expressing my concerns, including Bill's son, Mike, the manager, where I was told that I had to pay...bottom line. I told Spartan Autoworx about the situation, and was told it would be done for free. I had the vehicle towed there where, again, he installed it right on the spot. From there, he referred me to an auto shop, Affordable Auto Care, up the road, which was the best thing that could have ever happened. The vehicle was towed there and the next day I received a call with a diagnosis (fuel injector 5 needed to be misplaced). I couldn't believe it. The following day I was informed that my vehicle was ready. Three days versus five months. They clearly lack decorum and ethics. Right is right and wrong is wrong. The fact that it was okay to push my vehicle aside to "get it to when they got to it" is simply insane.

A & B is top-notch. Al and Steve are honest and will take care of you. Becky has great customer…read moreservice and will greet you with a smile.

This shop is fantastic! The owner is very detail orientated and accommodates the customer however…read morehe can. I have had several vehicles repaired here over the years and have never been disappointed. I just had my truck repaired and it looks better than it did when new. Finished on time also! HIGHLY RECOMMEND THIS SHOP!

Got stranded with a flat tire in Vandalia on a Sunday and John-driver responded asap to tow my car…read moreto the nearest Walmart auto care that was 3 miles away. John was super friendly and professional while transporting us two ladies (myself and my daughter) to our destination. Note-They only take Cash and Check per the Owner. But I would Highly Recommend this company and John. I felt very safe using their services.

We have been taking our cars to Z-1 for nearly 19 years and we have always been more than satisfied…read morewith their service! From routine service like oil changes to towing our car late on a rainy Friday night, cleaning out chopped up mice in our AC fan on a hot day, tracking down an unheard of issue with our brakes - they have always been there to keep our vehicles running and keep us safe on the roads. everyone in the shop is friendly and professional. We recently were in the shop when a young man on his way home for Christmas had an expensive breakdown and did not know how he was going to pay for the parts and labor to get his car running again. Josh went above and beyond and generously found a way to get the car repaired so the young man could get back on the road. great mechanics and great people!

We were traveling home from our daughter's wedding in Tennessee when the tire pressure light came…read moreon. When we pulled off in New Baden, it was obvious we had a real problem. We filled the tire and found Mission Accomplished as the nearest service--we made it there, barely, and they got us in immediately. They found a screwdriver in our tire and told us it wasn't salvageable; they then filled and put on our spare for us. They didn't charge for the service and were very kind to us. If we are ever in need of service on the road again, we will definitely try to make it there!

On Monday April 10th. I was having a bit on trouble with my vehicle. It is a Toyota Landcruiser. I…read morethought it was the right front brake so I googled near by locations and I decided to visit Mission Accomplished Tire and Auto. It is not easy to located or at least from the direction Google maps showed me; however, I had just finished working at McDonald's and they assisted me as the manager , Laura had done business with them in the past. She said they were very good yet a bit expensive. I was hoping for the best but also thought the worse I headed over to how she told me where they were really located. I arrived and they were somewhere busy. I walked in and Steve was right there to help me. I descriptor the situation. He logged everything into the computer and I told him the keys were in the vehicle. Within a matter of minutes they had in the shop. Less then five minutes he came out to me and gave me the news. Steve even spoke to my husband and told him over the phone what the situation was with the vehicle. Even though they could not fix it they were nice, friendly, and informative. Steve did not charge me anything for looking at or telling me what was wrong with my vehicle or anything negative. I made it home safely and it is now parked till my husband decides what he is going to do. The next day, I worked at McDonald's again (which it is not my normal store). Steve came through the drive and was happy to see me and said I see you made it home and back here safely. I smiled and said Yes, yet now I am driving my husband's vehicle, giggle. I do recommend this business!

Terrible experience, lack of ethics. Greed. Owner buys a $500 dollar car at auction and prices it…read moreon the lot for $2495, and follows that up by burying you in payments.

i've had many many cars detailed over the years but auto pros sales and detailing has cleaned and…read moredetailed my car the best one ever! i've been having cars detailed over 50 years so have had lots of experience with car detailers! they put others to shame and for a very reasonable price!

Earlier this year, John H.'s SUV got dinged up by hail. Caulk's is a preferred provider for my…read moreinsurer, and relatively close to home, so became my choice. The drop-off and pick-up procedures were simple and just outside the doorway, so felt covid safe. In between, there was a phone call explaining the repair. Sixteen dings were removed, and after a little buffing, SUV looks good again.

My vehicle was damaged in a hail storm. My insurance company recommended Chaulk Collision Center…read more I got the insurance estimate. A date was scheduled for the repairs. The repairs were done in a timely manner. I received my vehicle back. All required repairs were done. Plus, the vehicle was cleaned and in showroom condition. I would recommend this business. Communications was excellent. Work was very well executed and professional.

Best car shop in town! Friendly, fast and great customer…read moreservice. Thank you for always being so fast!

I've had a few good experiences here lately. They're happy to put the parts on that you bring in…read moreyourself and give you upfront pricing which they stick to.