If I was able to give a minus star I would. We went through the process of scheduling our move…read moremonths in advance along with a detailed list of items, to only have them cancel our move an hour before they were to arrive on our moving day. Needless to say that left us and the people moving into our home in a bind. Their excuse was "the driver couldn't make it sorry" , that is it, that is all they had to say, no assistance in finding an alternate mover, no plan to reschedule, no effort in looking for another driver, just nothing! Luckily we were able to find another company so if you need a recommendation other that All Ways from Smiths Falls reach out. And as a note, I tell anyone and everyone this story.

From the owner: Commercial and Residential Relocation.read more

zero worst ever . buy a new appliance . it will be cheaper. will never have them fix any thing…read moreagain over priced.

I called this company to do a repair on my boAt The hot water tank was leaking. I tried to locate…read morethe drip. No luck. When they arrived they fixed the problem quickly and also did my neighbors boat to service the freezer. Excellent work!

Worst experience of my life! I went in to Lapensee Matresses after hearing all the warm and fuzzy…read morecommercials. I walked into the Kanata Branch. Told the manager I had a King Coil Pillow Top and loved it. Problem was I bought a bed and the frame made the deep mattress too high. I told him I had severe arthritis from shoulders to feet and had to avoid all pressure points. No problems he says, we have mattresses for everyone. He then proceeds to thrash all other mattress factories and how much better theirs were with the independent coils. He suggested a semi-firm for me. I tried it for a week and absolutely hated it. He says try it for 30 days. After 30 days I can barely walk from back pains from the mattress. He offered to sell me a mattress pillow top at their cost but if it had to be returned to be made soft, it would be a market value. I received another mattress which was supposed to be soft but I felt no difference at all. That was my last chance and am now stuck with a brand new expensive mattress I cannot use. So much for fitting the mattress to you. Finally I went back to Mattress Mart and bought another King Coil Pillow Top. It is still too high but at least I can get up straight in the morning and carry on with my day after finally a good night's sleep. Very Disappointed

After a lot of research, I found Lapensée Mattress. I made a few calls and all of my questions were…read moreanswered. I had checked their website and was convinced this was the type of family business I wanted to deal with. I ordered 2 Twin XL Foam Matresess and two adjustable frames. I live in Barrie, Ontario and they delivered and set up for $150. It took me a few weeks to change to sleeping on my back (a side sleeper for 60+ years) so I could use the Zero Gravity setting. No more snorting and my sleep has been the best sleep. More REM sleep and I wake up totally rested. For the first time in my life, I look forward to bedtime. This was written after 3 months of use and I have never been happier with a purchase.