I did not read the other reviews but I don't understand anyone giving Jacob less than 5 stars! I…read morewas soooo happy he was able to remove the frozen cartridge in my shower diverter valve. It was not easy as I watched. Not being able to remove it would mean taking out the wall, vanity, and possibly replacing the entire shower unit. I felt badly that he had to return a second day as he did not have the particular item I needed. I was not upset about not being able to use the water since it had been January in the middle of a shower that it wouldn't shut off. I can't begin to tell you how reasonable the price was as I don't want people to take advantage of Jacob. Rest assured, you won't get a nicer more reasonable plumber with the expertise to get the job done. He runs his business and lives his life with God on his side. Also he is a veteran. Please honor his service in the military by hiring him for all your plumbing needs. I will never bother to call anyone else but Jacob.

I had a service request made on 6/13 and during the servicing a hole was needed to be cut into my…read moreceiling to fix the issue. The tech that came out was very friendly and knowledgeable. He instructed us that we needed to get back with the company to have them get in contact with our home warranty to fix the hole. The receptionist that answered the phone was rude, unprofessional and not knowledgeable about the procedure that needed to be done with correcting and completing the services. Everytime I would call and speak with her the response would be " we finished our part, there is nothing else for us to do!" Its sad that I was at work and was listening to a coworker complain about the professionalism of the same lady just a few days ago. Phone etiquette needs to be practiced!!

I had a leak with my water heater. They were very responsive and showed up on time. They were also…read moreable to fix my problem.

From the owner: Wayne’s Plumbing has 10 years of experience. We specialize in water heater repair/install, drains…read moreand water lines, garbage disposals, clogged drains, toilet repair/install, faucet repair/install and shower and bathtub repair.

I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

Wish I could leave a negative star. When the man showed up to fix 3 leaks, he broke the 3 items he…read morewas supposed to be fixing. He went upstairs to fix shower leak, and broke that faucet. He had to go to Lowe's in Springfield to get new parts, and I was probably charged for those. He next tried to fix leak in bathtub in master bath, and somehow broke the drain. When he tried to fix leak in sink in half bath, we ended up having to get an entire brand new faucet system. When he came back a 2nd time to repair the things he broke, I asked him if he is a licensed plumber, and he said he is not. When I called JR to report the problems, he was VERY rude to me, so I would NEVER call this company again.

Efficient, professional, courteous, reasonable. I would highly recommend this company hands down…read more Very pleased with the experience.

Great guys and reasonably priced. We will definitely be calling them for future projects. Highly…read morerecommend!

I had Stiffler's (specifically, Anthony) come out to give an estimate on a bathroom remodel, to fix…read morea washing machine connection, and to cap off/cut a line to a refrigerator. Each time he was responsive, showed up when promised, did quick but thorough work on the two repair projects, and explained my options before beginning. All that, and a reasonable price. I'm so glad that I found this business!!

I have been dealing with Mr Scott for years even through other plumbing companies. I was at first…read moredisappointed he was not available today as he has always done a great job for us. That disappointment went away completely when this crew arrived today. Peyton and Randy were earlier than expected. Problem was bigger than expected too. They were kind, courteous, and had good candor. I always enjoy having a service team come to the house and I can cut up with them a bit. They worked hard, they worked fast, and the worked good. The repair was spot on quality wise considering the plumbing challenges of my older home. They even went so far as to try to get the pieces of grass back into place where they had to dig in my yard. There is no other other plumbing service in town as far as I am concerned. Mr. Rooter and this crew will always be my first call for any plumbing needs. They are quick to the job, do a quality job, and charge a very fair up front price for the work they do. These poor fellas were working in the cold water, in the mud, on a cold day and did it with a smile. You simply cannot ask for any better service.

For years we have had problems with our septic tank. We have had many companies come out over the…read moreyears. Mr. Rooter came to replace a pipe from the tank to the drain fields and pointed out something about our tank no one had told us before. In five minutes, he gave us info no one has given us in nearly 20 years. His work was good, his bid was lower than other companies, he was prompt and polite. He made the process easy for us. We feel very confident in his work and will always use him in the future.

Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

I cannot recommend Prodigy highly enough!! Last week, I had a mishap with a bottle of Metamucil and…read moremy kitchen sink, and Prodigy saved the day! The entire experience was great, top to bottom. My call was answered promptly, Mark (the owner of the company) patiently heard me explain my dilemma, and without judgment told me someone would be sent out to help within an hour. Not even 40 minutes later, Mark was at my door to asses the problem with my sink and garbage disposal. He wore shoe covers in my home, and kept all work areas clean and tidy. In minutes he had the problem fully diagnosed and had it all sorted out shortly after. He also gave me some recommendations for continuing garbage disposal maintenance. In the past, I've had repairmen be rude or ridicule for mistakes I've made with appliances, and this was the exact opposite experience. Thanks, Prodigy!

Updated after the Nashville Ice Storm of 2026. I had a plumbing crisis in the middle of the storm,…read moreand Chase took care of the issue promptly, with the utmost professionalism and care. Thank you, Lee Company! You made a bad situation so much better!!

Lee Company advertises "straightforward pricing" and "no surprise fees," which implies customers…read moreshould receive clear, upfront estimates. When a long‑time customer only learns about a substantial diagnostic fee after the technician arrives, that's a breakdown in communication and not consistent with those promises. It's reasonable to expect to be told the full structure (dispatch + diagnostic + separate repair quote) during scheduling so you can make an informed decision. I usually don't write reviews, but I am compelled to write this review today. I had a scheduled appointment for somebody to take a look at my home regarding electrical switches that were no longer working. The technician did show up, and I acknowledged the $79 dispatch fee. He came in and took a few pictures and then came back to me and told me I needed to pay an additional $255 for him to be able to find out what's wrong. This approach seems so absurd and ridiculous. Lee Company has never done so in all seven years that I've used them. This is the first time, and I'm very disappointed. They could've been much better in their approach. This gimmick here allows them to pad their wallets with both $79 and $255 all at once. What doesn't make sense is that after charging me this amount they would then tell me what it would cost to repair it. What if they tell me that the cost to repair it is $1000? So now I'm out $255 plus $79 if I choose not to proceed. Instead of utilizing these gimmicks, would it not just make sense for them to simply tell people when they're making the appointments that it's not just a $79 fee for dispatch, it's $79 plus $255 for them to actually look at what's going on? It is just sad and disappointing. I think you all should know before you call Lee Company for any work that this is what they are now doing. When I told the technician that I was going to write this review, he said he would just not even charge me the $79, which I don't really care about. I'm happy to pay this stupid $79, but I am so disappointed because it's a waste of my time. They could do better than that.

Scott is amazing, honest and his rates are reasonable. He has done several small jobs for us in…read morethe past but most recently he removed our bathtub and replaced it with a walk in shower. He was quick and efficient and the workmanship was superb. He replaced the old fixtures as well as removing the tub. He cleaned up everything before he left leaving our bathroom like a showroom. We will call Scott again when the need arises.

Excellent service. Easy to work with and a great installation for 3 toilets, 5 sink taps, 1 shower…read moreand 1 shower/tub hardware change out. One toilet had a busted drain pipe that had to be replaced as well. It's nice to have everything in great working order!