I'm a new client and the quality and customer service was exceptional!!!!!!…read more Will went above and beyond to walk me through the process and explain their services. He taught me to read the gauge and when to call for gas. Thank you Will, Jack and the staff for all your help especially (Will)! Dena Dagnan

Raeford oil has been providing exceptional service for years at my rental property. Delivery is…read moreseamless and reliable. The price is fair and affordable. Amazing service from the team. Thanks to everyone that makes the business run smoothly.

By far the absolute worst electric company ever and I've had Unitil! don't trust their "automated "…read moremessages and them don't expext any help or sympathy of you do have an issue. if there was another electric company in the area I would sell my first born to switch to them. thank you for showing us how much your company cares about its customers, and don't worry I'll be sure to tell anyone who will listen.

Poor costomer service. They charge higher than other companies like pwc,... …read more Representative is not even willing to fix my high bill problem. I always pay around $150 in average with PWC. Now it's $240 in average with the same electricity usage with lumbee river. I can't wait to see these high bills reducing!!!!

The one customer service issue that should be pursued above and beyond one would think is empathy…read moretowards customers struggling to pay their utility bills. They will not work with you at all and even more are raising the rates this summer. I hope in the future a way of getting power from Duke energy to Fayetteville will be an alternative if they can achieve it.

PWC , which stands for Public Works Commission is the water utilities for much of Cumberland County…read moreI've lived in different parts of the nation and this utility Comisson has got to be the best Customer Sevice is on point J love it Services Outstanding Others above and beyond Thanks you for alll you do Faypwc

I rate Duke Energy three stars. It's OK…read more We've been Duke Energy customers in Chapel Hill since June 2020, so for about four years now. I also have a residence in Atlanta and have been a Georgia Power customer there since 2001, at two different Atlanta homes. My three-star rating for Duke Energy is based on comparisons of my experiences between Duke Energy and Georgia Power. It comes down to two main things: 1. I've experienced way more power outages with Duke Energy than with Georgia Power. It's not even close. There have been more outages in four years with Duke Energy than in 23 years with Georgia Power. I know there are many factors that can make some homes more susceptible to outages than others. The places I've lived in Atlanta are more urban and dense than where we live in Chapel Hill, but Chapel Hill isn't in the boonies either. In Chapel Hill, we live close to I-40, apartment complexes, shopping centers, and office parks. Also, the terrain and weather in Chapel Hill and Atlanta are similar. Therefore, it comes down to Duke Energy's grid simply being not as reliable as Georgia Power's. Duke Energy also has a lot of random power blips, which is annoying. 2. When there's a power outage, Duke Energy's mean time to repair is poor. I've experienced multiple outages where it took several hours per outage for power to be restored. On August 15-16, 2023, it took about 24 hours for power to be restored. I lost over a full workday because of it. Because I've experienced so many outages over the last four years, I've grown accustomed to the company's outage alerts, their online outage map, and I even follow Duke Energy employee Jeff Brooks on X (Twitter) for outage information: https://x.com/DE_JeffB Again, in 23 years with Georgia Power at two different homes, I can't recall experiencing any sort of extended outage. If there even is an outage, most of the time, it's just a blip. And I haven't gotten familiar with any of Georgia Power's outage alerts or tools -- because I haven't had to. As a retail customer, Duke Energy has had slightly lower electricity bills than Georgia Power. However, the difference is on the order of magnitude of about 1¢/kWh (not significant). Also, Duke Energy sent us a "free" box of 16 energy-efficient LED light bulbs (9W soft white, 60W equivalent) for being new subscribers back in 2020. That was nice. After four years, I've used seven of the 16 bulbs. We live near the Chapel Hill-Durham border, which is also near the Orange County-Durham County border. These two Triangle cities and counties, along with other Triangle cities and counties (e.g., Raleigh, Wake County, Chatham County) are in Duke Energy Carolinas and Duke Energy Progress overlapped territories. Duke Energy Carolinas is the old Duke Power that I grew up knowing in Guilford County. Duke Energy Progress is the old Progress Energy, which was the combination of the old Carolina Power & Light (headquartered in Raleigh) and Florida Power Corporation. The old Duke Power was and Duke Energy today is headquartered in Charlotte. According to our apartment's management, our complex is served by DEP. This Yelp listing is for Duke Energy in Durham. The Yelp listing for Duke Energy's headquarters in Charlotte, where we've sent our payments, is here: https://www.yelp.com/biz/duke-energy-charlotte-7

Greedy company. This needs to be investigated. Energy continues to rise often without a cause…read more It's a rip off then, it disconnecting services by not giving people enough time to get there paycheck. There should be a new Energy company other than this one to be more reliable.

I have recently moved to Waxhaw and Blaire Greene has been the most amazing rep ever! I'm so…read morethankful for her kindness and efficiency in all aspects of our transition!

From the owner: Powering Your Life…read more Union Power Cooperative is an electric distribution cooperative headquartered in Monroe, NC. We serve more than 72,000 member accounts in Union, Stanly, Cabarrus, Mecklenburg and Rowan counties and have more than 100 employees. The Cooperative is a not-for-profit organization incorporated in 1939. We have approximately 5,900 miles of energized distribution and transmission lines, 23 substations and 3 breaker stations and purchase wholesale power from the North Carolina Electric Membership Corporation (NCEMC).

For the second consecutive year they will not light my pilot light for the fireplace. They sold…read morethis fireplace to me nine years ago. Their prices have come up, their service is about as low as can be rated. Other companies try to work with you. They try to work against you.

I don't know what is wrong with this company, but they can't seem to manage their accounts. We…read moremoved from our home back in July 2019. I called them and told them we were moving and asked them to stop service. They said they would, but to do that we would need to have them remove the tank and there wouldn't be any refund on remaining gas. I hated to do that, because I figured the new people moving in would want it for the gas fireplace, but I agreed to that. I paid in full for the gas in the tank. I continue to receive past due bill notifications about once a year. I've called and written multiple times to explain we moved a long time ago, etc. - no response at all - just more past due notifications. They must have a small child managing their books. Stay away from this place and go with another carrier!

They are AWFUL and a total rip off. They cut my electricity off leaving my children and I in the…read morecold for hours and as I was calling no one would answer the phone and the location is far out and very inconvenient. If you can avoid using them try your best to. I DO NOT RECOMMEND ANYONE USE THIS COMPANY!!

From the owner: Lumbee River Electric Membership Corporation is an electric cooperative owned by the more than…read more42,300 people we serve in Robeson, Scotland, Hoke, and Cumberland counties. We call these customers members because they elect the directors who guide this not-for-profit cooperative. We are committed to providing electric and other value-added services that improve the quality of life in the communities we serve.Our dedicated employee team delivers high-quality, competitively-priced products and services. We are committed to continuous improvement and to making Lumbee River EMC our customers' first choice.