Scheduled an appointment for an estimate. Day of app't - no show…read more Called the next day, they apologized and had someone out to get the info for an estimate within the hour. Figured the no show the day before was an honest mistake, things happen. Quote was reasonable so I proceeded with the credit check, account set up and scheduled to have them come install and hook everything up. Called the morning I was scheduled to verify they would be there - no show. I ONLY called a week later to see if they planned to reschedule because other companies are all booked way out, was told the service department needed to call me back to give me an update - no call back. Couldn't take 60 seconds to call, text, or e-mail me to reschedule or tell me you can't make it happen. Only positive was Kim, she was really nice.

Sandhiks Propane has provided us outsanding service for almost as long as they've been in busines…read more We started using them, based on the recommendation of a good friend who had just retired from a rival busines. They have never failed us - not once. There have been times when natural forces have caused such bad weather, especially the loss of power in our home that we have had to wait until they could schedule service. At one point, my husband's health was failing and we realy needed service. They provided us with service during those difficult times , even if they had to extend their service hours to do so. Vickie, the office manager and dispatcher in Southern Pines is outstanding and manages to get help to us as quickly as possible. The service staff are all equally capable and absolutely willing to solve whatever problem they're faced with. I cannot imagine customer service problems that I have read about had anything to do with the Southern Pines office. The telephone service is complicated by switching a call to whatever office is available and if the Southern Pines office can't answer answer a call and see that a customer is accomodated immediately, the communication system may be at fault. Every call is directed to the first available office - perhaps that needs revision, but enter 2 for the Southern Pines office to reach them directly.

I really appreciate their office help a bunch ! The ladies are so helpful and very kind. I've been…read morewith this company for three years now and even the delivery drivers are fast, efficient and friendly! I will not change using them for anything!

From the owner: Battle LP Gas has been providing economical prices, exceptional service, the most experienced,…read morewell-trained propane professionals

Late at night and I arrive 2 minutes before closing time. My bad and I was new to area but needed…read morefuel for a below 30 night in a camper. The attendant did not give it a thought and demonstrated exceptional customer service even to the point of giving me a small discount since I only had a 50 dollar bill. I will be back and will not use any other place for my weekly propane needs. Note they only take cash as payment.

I highly recommend LR propane. I've been using them now for several years and have received…read moreexcellent service throughout. The last time I called them I "said no hurry, whenever you are in the area." They were delivering the same day. They answered the phone during non open hours. The driver remembered my name and we chatted for a little bit. I wouldn't go no where else. You won't be disappointed.

Fantastic, local propane service provider. Excellent customer service. Very fair prices. Speedy…read moreservice. Also supply other sources of fuel including gasoline, diesel and heating oil. They sale and service propane gas logs. They sale tankless water heaters and grills and more at this location. I recommend Davenport Energy in Siler City.

Today Travis and Tony set our propane tank for our generator ..They were so pleasant and helpful…read more... Could not have asked for better people working here .. We initially met Bobby Finch in LaGrange office and he was such a blessing ! He was Accommodating ... Helpful ... And put me at ease with the work and timeline we were on !! Two other places didn't even want to help in any way ..

Yes I would recommend Ormonds to anyone. I've been doing business with them for years and the…read morestaff are amazing with their assistance with appliances and assistance with any questions and concerns with L P gas

Had a call in to check out shop heater. Tech showed up earlier than expected and resolved my heater…read moreissue very quickly. Pleasant and very professional. Much pleased with their service.

when i call for service appointment is given and they are always on time…read more friendly staff always ready to help

I was a good long-term customer with this company in my former house. I called them to set them up…read morewith another propane tank for my new house, and I was treated badly. They said they would not set a tank unless we bought all the appliances from them. We have already purchased our appliances, and there was no compromise with them. I do not feel they should make us buy overpriced appliances to get service. We have found another company that wants our business

Awesome people! The man who comes each year to service my fireplace is wonderful. Very happy and…read moresatisfied with them!

Horrible!!! Customer service is terrible. The accounting department Amanda has no customer service…read moreskills. She will argue with you without making any sense with "the sum up month". No people skills for the job. the website with our account have invoices posted there that is the same as their records and then expect us to pay more money, even though our invoice reflects no money owed. Invoices on customer account should have the SAME information as theirs. We have been customers since 2016 and have had too many problems with accounting. I've never dealt with an accounting department manager with this low level of abilities to do her job. Delivery guys are very respectful helpful and timely but unfortunately, Amanda in the accounting department gave us such a negative experience.

HORRIBLE customer service. I called 4 times to request service. I was initially told by Amanda that…read moreI would get a call back by a service tech. Never got a call. I called back two more times and was told I was on the schedule but no one ever showed up. Called back again and was told that I was in the pile of over 60 requests to get a call back for scheduling a service call (this after being given dates twice for someone to come out). I spoke with Amanda each time. Not a pleasant person and not at all helpful. The company should be honest with their customers and let them know service isn't their priority.

Fast and friendly service. Prices were reasonable and much lower than the local propane guy.read more

Very pleased with their Installation work. They installed two switched 100 gal tanks; they did all…read morethe connections to the fitting on my fireplace for a new gas fireplace install. I compared the work with my neighbors and these folks did a much better job! They leveled the ground and installed concrete bases for each tank. Great prices , too. I am glad I picked My Propane Butler.