My daughter and I were patients here for 3 years. Unfortunately we no longer live in Washington and…read moreour last visit here was in January of this year. After my visit with a new office, I felt that I had to come back and write a review because they may have set the bar a little too high here. They are very thorough during the exam and take any concerns you have serious. The entire staff is friendly and you get the feeling that they truly care about what they do.

Best dentist and staff you'll ever come across. Very friendly and informative. As someone who's…read morescared of dental appts, I can assure you you're in good hands here. Best experience all around. I don't live in the area, but will fly in just to go here. 20 stars if I could!

Dr. Thomas is the very best. He is kind, gentle, and genuinely cares about his patients. I highly…read morerecommend him!

Nice dentist. Patient and works hard to help keep my anxiety down to a minimum. Very close to my…read morehome too

I have been going to the dentist my whole life and have never had the problems during cleaning that…read moreI have here -- it's either the hygienists or the training or their protocols but my head feels as if it is tilted too far back so that the suction doesn't reach my saliva and I choke. This has happened on two separate visits. Also, the cleaning this time around was suspiciously brief. Not that I appreciate having my teeth painfully picked at with a sharp implement but the lack of picking makes me question the efficacy. Unless dental care has changed in the last few years.

University Place Smiles was one of the most insensitive medical experiences I have had. They made…read moreit clear that their rigid rules around X-rays mattered more than the patient in front of them. I have genuine difficulty with X-rays, and instead of showing compassion or trying to help, they pushed their hardline stance while I was in visible distress and literally vomiting on the floor. That is not patient care. That is cold, dismissive, and unacceptable. I would never recommend this office to anyone who expects empathy, flexibility, or even basic human concern.

Dr Byram saw me for an emergency was able to take care of my problem and even followed up with me…read morethe next day to see how I was doing. Great experience and wonderful staff. Would highly recommend to my friends and family. T Hood

Do you like unnecessary fillings? Do you like insurance fraud? Do you like to be scammed? Then you…read morehave found the perfect place! Multiple family members have been told they need extensive work but when they got a second opinion there were no dental issues. You can choose as you please, but beware.

You call & they leave you on hold for over 30 mins.. you ask for a call back, THEY NEVER CALL…read moreBACK!!!

I appreciate the friendliness of the staff here, but I personally felt confused multiple times…read more First, when I called to check on the cost of an exam, I was told it would be $50. Then the day before, I was called to confirm my appointment and told the exam would be $190ish. When I asked about this, the phone call randomly ended. I showed up to the appointment anyway as it's so difficult to get a dentist appointment in a timely way, and the dental assistant after doing x-rays with me said I had no cavities. Then the dentist comes in and says I have tons of cavities and makes a plan for me that's over $2000. I don't doubt that I have cavities, but I feel like the inconsistencies were confusing. I'm personally going to get another opinion before coming back.

When I started asking questions I didn't feel I got real answers like warranty on dentures and if…read morethey break within 1-2 years or if any issues ? I just kinda got the just come back ! I understand I would come back but do I have to pay for a whole new set , are they repairable ? Are they buy at your own risk ? My mom is 85 yrs old on a fixed income what is the guarantee/warranty on dentures ? The front desk has to research this info absolutely not a good feeling ! And with her credit score 780 and income she is now $3,000 in debt credit/finance ! ** update got warranty info after 15 min research by receptionist/calling dental manager but this should of been explained upfront financial and warranty dentures by doctor .

The ladies up front are amazing, especially the financial manager. Always take care of me, treat me…read morethat I feel welcome. Glad to see they have a permanent hygienist. She does an amazing job with my teeth. I will always recommend anyone and will keep going there as much as possible. Thank you everyone.

Literally the best dentist in town! The staff is amazing and the doctor is top-notch. The TVs and…read moreheadphones are great for distraction. Keep up the good work!

Friendly staff, comfortable and convenient office in University Place. Dr Bergusen is attentive and…read moreskilled.

Dr. Yoon is the best ever Dentist my family ever had in 75 yrs off going to Dentists, his staff is…read morelike family and his Dental Hygienist "Nikki" is better than the Gold standard as she saved my teeth with her many years of Dental Knowledge, I am a Veteran and got to see many Professionals and being in my 70's they all said your teeth got to go, but Dr. Yoon worked with me and my wife for many years and believes in saving teeth, I only wish I met him years ago, but anyone that wants the best of the best then your in luck as he is a very generous and caring man on a mission to help people and his sign in the waiting room says it all "God is good" thank you Dr. Yoon for being a Dentist and who you are as a great man... Sincerely, D. Berds : Gig Harbor Wa.

I love Jeremy Yoon's dental office in U.P. The staff has been so sweet to me for many years now…read moresince I've been coming here and they are always on top of scheduling, calling and being informative on insurance. recently my husband has been in and the office has made sure he was well taken care of for his first visitation. The office space is clean, well managed and good with time on their appointments.. I have not ran into any problems here and will continue coming to this dental office for the years to come! :)

Great dentist! This coming from a true coward. I had bad experiences in my youth and am still…read morenervous about anything going on in my mouth. Thank goodness for complimentary nitrous oxide...which I really only need when there is going to be drilling. Doctor has a great sense of humor and banters with the assistant while working. Will let you know if you need to pay more attention to your daily dental regime but will also give you contrats when you are obviously following good dental hygene. I can't say enough good things about Dr. Burnett and his great staff.

I kind of love my dentist a little. Which means a lot, because I have been previously terrified of…read moredentists and their sharp tools, and non-gentle ways, and judgmental talking-to's about all the things I'm doing wrong in my life.... ok, maybe just with regard to my teeth. I had an insane toothache at work one day, and my manager told me I should see her dentist rather than continue my suffering. She called up and managed to get them to fit me in the same day! Dr. Burnett fixed me up, and I was so pleased when I left that I even went back two weeks later for a cleaning... and then two weeks after that for a filling (oops.) Dr. Burnett and his hygienists are really good at what they do, and they actually care about their patients, and about wanting them to want to come back to take care of their teeth. I didn't get any lectures, just straightforward advice on what I should be doing, and why. When I went in for a filling, they let me bring in my iPod and offered nitrous oxide if I was anxious or uncomfortable. (I was.) It was the least traumatic experience I've ever had with needles and drills in my mouth.

Extremely unhappy with the customer service and care of the team…read more I had first gone into the Seattle location about 2 or 3 years ago for a consultation and when I finally decided to commit years later. They had my social security number still. So just be forewarned that even if you go in for a consultation they will hold your private information to years to come. Also, during my treatment I received an email that their system had been hacked and my information had been stolen. So be aware. I have only met with the orthodontist once--at my initial consultation. I did not see him at the time I received my aligners or during my mid-treatment appointment, and all of my follow-up visits have only been with dental assistants. One of the main issues I had with my teeth I brought up during my initial consultation to the ortho, I even brought it up again to the dental assistant during my half way point when she showed me what the final results would look like and I told her I don't think my problem will be fixed. I have finished my treatment and have been emailing their office to try and get in and meet with someone about my teeth because I would like to have my issues addressed not with another dental assistant who is going to ignore me but with an orthodontist to review my progress, discuss my concerns in detail, and ensure that my results are what I asked for. Over a week later I have still not heard anything. Not to mention I already paid for my retainers that I still have not received because they haven't contacted me to come finish up the last of my treatment

I absolutely love my new dental office. Located in University Place off 27th and Bridgeport. As a…read morenew patient I was able to make my appointment online which was great and saved time having to play phone tag. I went to High School with one of the Dentist but didn't get to see him on my initial visit as he was at their Seattle location. But seriously from the front desk staff to the hygienists and then Dr. Sullivan. I had the best care. The chairs massage you...which was unexpected...flat screens on the ceiling so you can see what they see. Everyone was so thorough in explaining what they were doing, care tips and treatment plans. They made sure to explain what my insurance covered what treatment should be done now and what could wait until the new benefit year. I was even given a Sonicare toothbrush for being a new patient. Best dental care I've ever had!!