I have full coverage insurance n I went in for contacts n yearly exam I was not told u had no…read morecontacts I was given for my order then u also didn't provide contact care solution or case to put my trial contacts in..‍ this is so ridiculous n unprofessional for an eye Dr clinic..then u still haven't sent me my order yet.. Then u all call me at work saying u don't have the contacts I wanted..u made me wait n order new type of color because ur staff didn't Even know they were unavailable... This is the worst eye Dr visit n order I have ever had..n I'm still waiting 2 half weeks later n I still haven't received my contacts!! U said it would be there n less then 8 to 10 days ..I wasn't given a discount or refund or nothing..

I stop by Green vision to check my insurance and make sure that it would cover an exam and…read moreprescription. They told me that my insurance would pay all but a $50 co-pay. I made the appointment and got the exam and prescription. I paid the $50 on that day. A month later I get a bill from them for $40. When I called, the lady said that it did not cover my prescription. Be very careful if you go there because you will be double billed,

The bad starts with their Billing Department. Maria is the worst experience i have had in years…read more The people at the Hutchinson location were nice and responsive. But one interaction with Maria in billing is enough to never go back.

I feel it only fair to review this business again after management did contact me after my last…read morereview that was not so flattering. Front desk girl was the same one I had an issue with before. She was obviously expecting me because she did not even ask my name or who I was there to see..she just said "I will get you checked in". Ok great. When I sat down I noticed her speaking to another young lady at desk and then they both looked directly at me. Subtle. The assistant that took me to the room was pleasant. As before. Dr. Diskin was great and took time to explain things. No complaints with Dr. diskin whatsoever on my eye exam. When I scheduled a follow up appointment it was with a different front desk girl who was vey kind.

Exceptional experience at Grene Vision Group, praising the friendly, compassionate, and…read moreprofessional care I received throughout my visit, from check-in to selecting glasses with Bree. Best place I've been in years.

Negative 100 stars would be the best rating, but that is not an option. Sorry about that. Anywy--…read moreMy friend went to pick glasses from Grene Vision on Maize Road, Wichita, Kansas on Wednesday afternoon. He had forgotten his medical method of payment card. His wife tried to call to pay with the medical card, but they were unable to answer the phone. (If you are familiar with Grene Vision's phone service where they never pick up, you get in a loop, and it finally hangs up from you, that is what was happening again.) No one answered until the answering service answered toward evening. She called back in the morning to pay and have the still pending transaction cancelled and to pay with the medical card. Reception answered and was transferred to billing. Billing said they cannot cancel the card, but they transferred her twice more, ending up with the conclusion that optical does not get into the office until around noon. Finally, late in the afternoon, someone called to cancel the still pending credit card and take the medical card over the phone. The medical card went through immediately. The credit card CREDIT posted over the weekend. The day this was attempted to be cancelled and repaid with the medical card was Wednesday. The day no one in optical was working was Thursday. The medical card was charged and went through immediately on Thursday. The credit card was fully charged through the credit institution late on Friday. No credit was made. No cancellation of the charge was made. Now, we have twice the amount that we paid. What happened? They don't need to charge for the glasses until they are picked up. Then, they wouldn't have all of this extra work to deal with. That money should have been credited right away on Thursday or not even taken on Wednesday. Be wary here. The doctors messed up my friend's eye while they did cataract surgery, charging thousands for it and charging even more for follow-up appointments that will never correct their mistakes. Now, they took twice as much for a pair of glasses that he did not even require.

stopped in on my way home from work wanting to get new glasses ordered for my new script i got…read moremonths ago. was not greeted by anyone, receptionist on the phone with someone but had two other workers by the glasses where I was walking that did not stop their personal stories to say anything to me, if I needed help, or even just Hi. walked out after about 6 minutes, guess I will stick to Wichita locations

The doctor was good, a little behind because she is the only one so it's understandabr, the the…read morereceptionist was rude! I showed up early because I had new insurance and thought it would take longer to get me registered. As I was sitting there, the receptionists were talking, loudly about how this particular one "isn't going to work on Monday because she just doesn't want to". Then when I get done with my appointment I go to schedule for a contact appointment, she gives me a date and time, I ask if there is anything earlier in the day, she all but rolls her eyes at me and says "no this time is the earliest we don't have a doctor here that does this kind of appointment" (in a very snarky tone). Then she told me that it will be $150 due at the time of that appointment, I told her that my insurance covers those appointments and she says "insurance DO NOT cover those types of appointments" I told her I would bring in my insurance benefits when I come in for that appointment for her to see and she says "I will just have her print them out, YOU don't need to do ANYTHING". My one star review is only because of this lady. It has been 5 hours and I'm still livid!

Cataract surgery should be scheduled at ambulatory surgery center and not Kansas Surgery and…read moreRecovery, an out patient hospital. The copay for the same surgery and the contracted payment is twice as much for this physician owned facility. The patient is only told by the scheduler that surgeries have to be scheduled at the 2 different facilities due to keeping options open for the doctor to be able to schedule. No one will call me back to discuss.

I've been with Grene Vision Group for over 10 years, but my recent experience has convinced me it's…read moretime to move on. After my longtime optometrist retired, I was assigned to a new doctor who rushed through my appointment and didn't seem interested in the vision concerns I tried to explain. The support staff was great, but the actual care felt impersonal and hurried. Then came the billing nightmare. Their phone system makes it impossible to reach a real person, so I had to go to the office in person to resolve an insurance filing mistake. That issue was supposedly fixed in February 2026, and I was told my account was fully paid. Yet in May 2026, I received another bill for $35. Whether this is ongoing disorganization or something more concerning, it's unacceptable. I can no longer trust Grene Vision Group with my care or my billing, and I won't be returning.

Best eye doctor in town! I was worried about taking my son to his first eye exam, but Dr. Askew is…read moreamazing with kids. The little guy's already looking forward to seeing Dr. Askew again...too bad he doesn't get excited about seeing his pediatrician! My family wouldn't go anywhere else.

From the owner: As Director of Refractive Surgery for Grene Laser, Dr. Askew is providing pre and post operative…read morerefractive surgery care. He is also providing primary eye care services for the entire family at Grene Vision Group's 1851 North Webb Road office. He also has an interest in the diagnosis and management of ocular disease.