Will never go to another hospital again. They are so kind, so caring, so helpful. I trust all of…read morethe employees at this location as well. The best experience you will have while being in the hospital.

Brand new stand alone ER in Clermont that has 24 patient rooms and a full service lab inside so you…read morecan get results quickly.

My wife was not feeling well at all. This Centra Care is a lot closer to us now. Super convenient…read more Super fast. She checked in quick and they took her back with very little wait time. Doctor checked her history and asked a lot of questions. The only issue was the blood pressure cuff.... It blew up quick and squeezed her a lot... they had to retake it, but were very apologetic. Definitely coming back... if and when we are not feeling well.

Okay, no one wants to be at a hospital, whether it is you in the hospital or if you are visiting…read moresomeone at the hospital, you hope for a professional and caring staff. Most of the staff here were absolutely amazing with the exception of one nurse, who was rude, obnoxious and honestly has no need to be in nursing (at least in my opinion). Anyone who works in Healthcare has an amazingly difficult job, but they need to remember that they are seeing many people at the worse times in their lives. Compassion needs to lead every conversation. Most of the staff here were incredible.

I have never been a patient at HCA Hospitals and only heard directly from someone of their bad…read moreexperience while being treated at one of the HCA ERs. I recently visited HCA Florida Lake Monroe to visit a friend who was admitted and had surgery the day prior. That was my second time visiting someone at that location. The staff I interacted with on both occasions were friendly and helpful. The check-in receptionist is always welcoming. Even the staff we asked for additional directions and cafeteria hours stopped what they were doing and without hesitation answered our questions.

This Doctors new address is 3070 Dyer Blvd. Kissimmee. My daughter started going to Dr Alicea when…read moreshe was 4 until 18. My son has been with her since he was born till now (6). She is amazing! She takes time with her patients to explain what is needed & answers any questions you may have. Staff is also great. They are always busy yet still professional and kind. My children love her. I wouldn't have my children with any other Doctor. Fhttp://www.paof.com/

Very friendly and welcoming staff . The doctor is very professional. 100% recommend this place !read more

thats staff is great doctor Regina was very professional and made me feel comfortable great team i…read morewound recommend them too anyone I would come here anytime as need thank you for your help team

I came here to offer moral support & be a driver. The office is clean. The employees were all kind…read more& accommodating. They answered all the questions we had. They also made us feel comfortable. It was a nice touch. The waiting room was nice. I appreciated them letting me go back to visit my family member prior to their procedure. The next time I have to have a procedure, I would like to go here.

After having my consultation with Christine Wong at the office of my Dr. Shamoun at the…read moreGastroenterology of Greater Orlando in April. I was scheduled for my appointment at the surgery center on June 11th. The Office orders the prep medicine and it is delivered to the house a few days before needed. Dr. Shamoun's staff were available for phone calls and very helpful. The surgery center was new and clean. My nurses Grace, Barbi, Shanell, and Desinee were all very kind and caring. Dr. Shamoun was great. My follow up appointment with Dr. Shamoun will be back at his office in the Gastroenterology of Greater Orlando. The nurses are so kind they called me today at home to check in to see how I was doing.

Being a Saturday I didn't expect my PCP's office to be open so my next best choice was to visit my…read morenearest urgent care for fast diagnosis and relief and I got exactly that. Walked in about an hour and a half prior to their closing, filled out paperwork and waited a short time to see Dr. Kerkes. The medical assistant taking my vitals was sweet and very personable, definitely made me feel at ease (I am definitely a chicken). Room seemed clean and hygienic. It was a little stuffy/hot but that could've been my fever (who knows). Dr. Kerkes was able to diagnose quickly to have me feeling better in no time. I am so thankful for their fast operation they are running, I was in an out in 1 hour max. Definitely what I was expecting and so happy that they have surpassed those expectations.

I call to find out price for ear cleaning one time they…read moresaid $80, second time $150 third time $75. they make there own prices. i don't recommend this place, give your business to different place where you can get right price and great service.

I have seen this doctor for over 10 years and have never known a more knowledgeable and dedicated…read moredoctor. She is personable and caring about her patients and in my case, insightful and spot-on in diagnosing my many health challenges.

I echo the sentiments of Sweet S. The office admin staff is extremely rude, and it hasn't been an…read moreisolated incident. If I could give a zero or negative rating I would. I was lectured at the window in front of other patients by a name tag wearing receptionist that I was late, which was obvious. She told me that I would have to reschedule and I said I don't think so and I'd be happy to find another doctor. The problem with the office admin is that they patronize the patients and treat them like crap and they're gate keepers. If you try to get to the doctor to complain they will block you and send the office manager, who is not the business owner. I'm sure if the doctors heard from the patients about the office admin there would be a staff change. The other thing I can tell you is that the office waiting room is never full, maybe one or two other people yet the office staff can never ever work you in if you're really sick or need something on short notice. They couldn't be bothered. I had the office manager pull the "well we're only contractually obligated to see you within 24 hours by your provider". If that's they way they want to run their office then so be it, but our family is finding another doctor b/c we're not going to pay to be subjected to unprofessional office staff and poor customer service. I will say this, if you can finally make it to the health care providers they seem to be caring, but buyer beware of the office staff. Also, my family has been going to this provider for years and this is the way they treat their loyal customers. We've finally had enough. Oh, and forget having the doctor call you back if you have a question about a lab result or you forgot to ask something in your visit. They'll have the Nurse call you back when you specifically asked for the doctor because you have a medical question. I've had better health support from other doctors.