I experienced excellent customer service, fast & efficient and caring office staff and technicianread more

Extremely disappointing experience. I called ahead to schedule two exams and was clearly told that…read moremy total out-of-pocket cost would be $40. Based on that information, I took time off, drove all the way to the office, and spent money on gas. When I arrived, I was shocked to be told that one exam would actually cost $600, and the other exam that I had been told would have no cost was suddenly $120. Because I was given completely inaccurate information over the phone, I was not prepared to pay those unexpected charges and had to leave without having either exam done. This was a complete waste of my time and money. Patients rely on accurate pricing information to make medical decisions. If your staff cannot provide correct estimates, they should not quote prices at all. I would not recommend this facility based on my experience.

Misty was ABSOLUTELY AMAZING. Last lady who did my mammogram was so rough I didn't think I'd ever…read moreput myself through it again - but Misty was patient, gentle, kind - a billion stars for her. I was next seen by Rachel for an ultrasound of the girls. She was fabulous as well - thankfully ultrasounds don't have the painful reputation mammograms do. And lastly a bonescan... guy didn't introduce himself but was great as well Place is clean & comfortable and didn't make me wait forever. Great experience

Horribly unprofessional appointment staff in front office. I have been using them for over 15…read moreyears and this is new company. I had an urgent ct scan from my doc and the girl just was not helping me at all. She said" sorry nothing available for today in entire Orlando." I am now with Advent Health Imaging. They took me right away. Shame on you

Phlebotomist Tech Gloria is a true professional. Thankful that there are Caring people like her…read more Some other staff are unfriendly and the building outside is a dump. But glad to have Gloria to make up for all.

I was nervous to go in for blood draw. Reginald was very professional and kind and he explained…read morethe process well. The office is very clean and tidy. I didn't care for the virtual check in and the waiting space is small.

Wow! What a beautiful location and what amazing staff! I had an appointment with Dr. Luke…read more(Suvunrungsi) and it could not have gone better. The appointment was quick, thorough and very smooth. I had a follow-up appointment for blood work before heading into work so I was a little nervous about being late. Miguel was an amazing help to me. He gave me advice and I was in and out SO fast. I also must mention Brandy (my flobotonist(?)) was also over the top friendly and so warm and welcoming. BTW, I did not even feel her take my blood! Best appointments I have been to in a long time, and it is because of the people.

Excellent care and service Friendly staff. Easy access and quick results highly recommend this…read morefacility

My family has a claustrophobia! This place has the…read moreequipments for stand up MRI, without creating any issues for patients allergic to regular MRIs

had a terrible experience at Standup MRI in Orlando. My appointment was scheduled for midday, but…read morethey didn't take me back until an hour and fifteen minutes later. The office staff seemed completely unprofessional and showed no regard for people's time, especially during the workweek when everyone has schedules to keep. They openly admitted they made an error, but then weren't willing to fix it, which created an even longer wait. On top of that, their communication with the veterans hospital was a mess. They handled everything poorly, leaving me frustrated and waiting without any updates. I wouldn't recommend this place to anyone. Save yourself the hassle and go somewhere else.

Unfortunately, my experience with Orlando Health Imaging Centers - Winter Garden was extremely…read morefrustrating and disappointing. After my insurance denied an MRI on my knee, I spent days making calls trying to get answers. I was told a peer-to-peer review was supposed to happen, and after a 40-minute phone call on Friday, I was specifically told that if I came to the hospital, I would be able to get the MRI done there because I have financial assistance through the hospital. The only orthopedic appointment available was at 7:30 PM , so my daughter and I drove 30 minutes there, waited another 30 minutes, only to ultimately be told no and sent back home. The most frustrating part was being told one thing over the phone and experiencing something completely different in person after wasting time, gas, energy, and effort -- especially while already dealing with ongoing health issues and chronic pain. I understand policies and procedures exist, but communication and consistency matter. Patients are already exhausted enough without being sent in circles. I truly hope improvements are made so future patients receive clearer guidance and better coordination of care.

Chris was my MEI tech and she was so nice. The center looks new. The staff were so friendly and…read morehelpful and they took good care of me while I was there. This is the type of care I love when going to a doctor visit. I would definitely recommend this business to everyone.

I have to commend the staff here for their professional and compassionate treatment of my mother…read more Visits to hospitals are often full of fear and stress and while nothing can completely alleviate that stress and fear, the team here did an outstanding job about helping us all keep that fear and stress at bay as much as they could. This is not an easy job and I commend these amazing people for making a difference in people's lives in crucial and trying times.

This was second time using this service. Again was impressed with the timely interaction with all…read morepersonnel. Especially great was Gavin & Sean, the professional technicians getting my image. Thank you men!

I don't usually write long reviews, but my experience at Life Imaging FLA in Orlando was so…read moreimpressive that I had to share. If you've been considering a full body scan for peace of mind, this is the place to go. The Tech & Turnaround: I did the full body scan and was blown away by the speed. I had my results back in under 24 hours. They don't just give you a vague summary, either--they handed me a USB drive with every single image and the full, detailed report. Having that kind of data for my own records is a game-changer. The Team: The staff here is next-level. Lynn, the Patient Advocate, was incredible to work with--she made sure I understood every step of the process. I also had the pleasure of meeting the CEO, Judy, who is clearly dedicated to running a top-tier facility. It's rare to find a leadership team so invested in the actual patient experience. Integrity and Accuracy: What really earned my loyalty was how they handled a minor hiccup. There was a small issue with a finding that didn't seem quite right at first glance. Instead of brushing it off, the entire team went into overdrive. They double-checked everything and worked quickly to correct it, ensuring that I walked away with 100% accurate information and total satisfaction. It's refreshing to see a medical facility that prioritizes accuracy and patient care above all else. Highly recommended if you want fast, reliable, and compassionate service!

I had the full body scan and found that there was a cyst on my ovary, I'm 63 and have been post…read moremenopausal for 10 years. I took the scan to my Gynecologist and She did a ultrasound which showed the cyst and we found out that my uterine lining had also grown in thickness and that could potentially cause Cancer. They gave me the name of a GYN-ONCOLOGIST and he agreed that it wasn't good, so I had a Full Hysterectomy and thank God, no No Cancer was Found", I'm so glad that I had those scans.

I came here to get my necessary dose of radiation, I really don't know what scientist are waiting…read moreto figure that one out, but there I was, getting some X rays. Excuse the rant. What I really meant to say is that the staff at ADG is very professional and helpful. I called them to see if they accepted my insurance (blessed) and they didn't have an answer right away but called me later to tell me that they did. I was able to schedule for the same day also. Things were working wonderful with ADG. When I arrived, I checked in promptly and was taken to the radiation room in no time. It was like the radiation was waiting for me. I was happy to see Spanish/English signs, it makes me happy to see that we are a diverse country, plus I love Latino Food, because, "Hi, my name is Julio! And I will eat your food! Haha! I'm hilarious!". Anyway, there is parking also. Oh! One more thing: what's up with the bunker inside the radiation room where the tech hides as you are getting blasted with radiation. Why is the guy hiding? Man, show some solidarity. I don't feel comfortable getting X rays, and the tech hiding behind an aluminum wall is not making it easier for me. That's why we need AI and bots.

I've been going to Orlando Health facilities for years now. So, I already knew the standard of care…read moreto expect. This Imaging Center is one of Orlando Health's newer facilities, and it's located in close proximity to the main hospital and Winnie Palmer. So, location is great for sheer convenience. As far as care goes, it's quite standard. I can't really brag about the standard of care at Orlando Health facilities because I've had better experiences elsewhere. However, I can say, my experience at this office has always been pleasant. The staff is kind and courteous. I usually don't have to wait too long and it's usually not super busy in the waiting area. As designer that worked on numerous Orlando Health projects, the facility's overall aesthetics are in alignment with the Orlando Health's design standards. So, lots of greys and whites and muted tones. Pretty modern to the eye, with your typical Healthcare grade furniture. The facility was clean for the most part as were the restrooms. Parking is tight but there is parking along the main street and overflow parking. All in all, I really enjoy coming to this particular facility. I'm usually well taken care of here. So, I recommend this imagining center.

This facility made one of the less desirable imaging procedures so comfortable (mammograms). The…read moreservice was very attentive. Coffee and snacks were offered. Did not leave without answers which was a plus. Getting the results right away gave me a tremendous peace of mind.