Staff is not friendly or helpful. Aggressive signs at the front desk warning you they will call…read morepolice on you if you say something wrong to them. Text messages are aggressive with warnings about missed appointments or being late how how they will charge you. Not a good first impression. Doctor only wants to see you for one thing at a time creating more copays and excessive appointments.

The ambiance is nice. The front desk staff were nice, but not friendly. They did a skin check it…read moreseemed thorough but fast.

St. Vincent's has an extensive network of highly rated doctors. This was my first time in building…read more3 and things were easy to find as long as I read the signage along the way. Check in was different because you utilized kiosks in this building that gave you a suite number upon completion. You then went through a door that led you to a long hallway of booths/office stations with suite numbers. Find yours, check in again with the individual at your designated suite and await being called for your appointment. I will say that the person I came in contact with to check in at my suite was lackluster. Could have been having a long day. Working with the public can be a drag. Not rude... just had no personality. Although it took a while to be seen - my physician was thorough, knowledgeable and willing to address any questions or concerns I may have had at the time. Pre pay for your parking garage ticket to get out faster on the floor before the main exit.

My pcp has faxed a referral 3 times to the Southview location at the old Medical Center East…read morelocation! I have called 4 or 5 times trying to get an appointment with an endocrinologist! Supposedly 3 at this location. All I ever get is a recorded phone message !!! Never in my life have I been so disgusted with doctors offices or maybe their receptionist or secretaries... who knows?? Guess I'll try a different hospital

I had the sleeve surgery Feb 15, 2023 and Dr Schmitt was my surgeon. He has been wonderful and no…read moreproblems what so ever. After 24-48 hours of surgery it was almost as if I could tell I had surgery other than not able to hold much on the liquid diet. I highly recommend Dr Schmitt!!! The weight is coming off at a rapid pace!!

You call to talk to the nurse and lady at front desk won't even put you through or take message…read morejust says no to your question. If you see this Lisa please call me.

I have been a patient of this practice for years and it seems like in the past couple of years the…read moreexperience has been on the decline. Initially the frustration came from the long waiting times at appointments. If you are more than 15 minutes late you must reschedule but if you were on time, I have experienced wait times of over 45 minutes before even being called back and an additional 45 minutes to an hour in the waiting room. This has improved but now you must wait extremely long times for lab results, making me think the labs are not going out daily. I had blood drawn on Monday and didn't receive results until Friday for results that other offices provide same day or next day. I have blood that was drawn on Wednesday and Wednesday has come again and still no results, so if it is an urgent matter this would not be the practice to visit. I do enjoy the care I receive from the providers, they are easy to speak with and knowledgeable in their fields. It's just some categories where the practice is missing the mark.

Was there once for an appointment. The staff was rude and condescending. I left without seeing the…read moredoctor. Never went back. I see nothing has changed.

Two of my immediate family members, both of which aren't highly involved online or with social…read moremedia, have received excellent care from this clinic. I have accompanied them to several appointments and wanted to share our positive experiences. The program is very reasonably priced compared to many other clinics in the area offering similar services. The staff is always willing to go the extra mile for my family. They offer blood work and discovered serious problems such as diabetes (which even our primary dr had somehow overlooked). I'm very grateful and impressed. I highly recommend this clinic.

Great practice. I decided to give it a try with an initial appt. Aug 3. On Oct. 6 I am down 26…read morelbs. and feel great. Going for another 25 lbs. I am using phentermine and super low carb. My bloodwork indicated diabetes, although my primary had never tested my a1c and blood glucose had always looked normal. Highly recommend getting the labs on your first visit. My thyroid levels had never been tested and I was relieved to find that they are normal. Extensive lab results. I am thankful to the clinic for finding my diabetes, otherwise no telling when it would have been diagnosed, as I am otherwise healthy, no medications. There was a mob there on new patient day but they handled the crowd pretty well. On return visits it is generally pretty quiet with good service. They offer an array of supplements, injections, etc. but did not try to push anything on me. I highly recommend them.

I get my Botox here and the MD here is beyond hilarious. I loved the guy -he made me laugh almost…read morethe entire time. I suspect he does that to distract you as he pricks you because I barely felt anything and usually I'm a big baby. But the most important thing is he KNOWS exactly where he's pricking. You and my Botox was done to perfection. I thought I had already reviewed this place but I've been getting Botox the last 20 years or so, and his was almost painless, but more importantly is he did it properly ( I had it done a couple times at a dentist ( that I won't name) until I once I looked like I had a stroke (for three months) because they did it wrong -so I advise you to use it a medical doctor not a dentist ! Everybody that works here is so nice. . The pricing is a little confusing. They have different " tox clubs " I didn't fully understand. I just usually go and get what I need.. The prices are fair and competitive for Birmingham and I won't be going anywhere else after finding this place, because I enjoyed it. It was relatively painless and I really like the people that work here.

I booked a Groupon for one syringe of filler and 60 units of Dysport and drove 45 minutes, taking…read moretime off work to make the appointment. Once I arrived, we discussed treatment options. There were some nuances about using filler in the cheeks, which I completely understood and was flexible about. I was happy to proceed with areas the provider was comfortable treating such as the lips. However after this discussion, a different person came in and informed me that my Groupon was not valid for another two months. This was never communicated ahead of time, despite them having access to my chart and booking details. This could have easily been addressed before confirming my appointment and would have saved me time and frustration. What made this even more frustrating is that they had already redeemed my Groupon voucher. When I asked for the appointment to be canceled after learning the voucher was not valid, I was told I would need to take it up with Groupon rather than the office resolving it directly. Additionally, I've consistently felt a lack of professionalism during my visits and it unfortunately seems tied to the fact that I booked through Groupon. Every patient deserves the same level of respect and care, regardless of how services are paid for. I do not recommend this med spa. There are many other professional and reputable options in Birmingham, and I would strongly suggest choosing one of those instead.

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

I think most people dread going to the doctor, Especially if they have physician they are not…read moreexcited about. That's exactly where I'm at. I'm trying a new doctor. Dr. Neil Meadows is excellent. This 119 facility is now Complete Health by UAB. This facility is really loaded. It's a smaller version of Kirkland Clinic and it appears they do it all. For those whom don't know, this was formally One-Nineteen by St. Vincents.

Everyone is Excellent and they take care of me. I'm very happy!! I love Total Dermatology. They…read moretell me what is going on with my skin. I feel great with everyone-doctors and nurses.

I'm so grateful for Dr. Rajini Murthee who helped me get my hives under control. Her whole staff is…read moreso nice. I highly recommend Dr. Murthee and Total Dermatology at the Downtown Birmingham location.