Front desk (Brenda) demotes this 5 star doctor (Dr. Nourmand) into a 1 star practice…read more My gf has been seeing Dr. Nourmand for a while and she loves her. Unfortunately, her front desk is the reason my gf doesn't get the care she deserves. My gf has to call 6 or 7 times (leaving voicemails) sometimes before she gets a call back. I have to constantly see her stress about not hearing back or not getting her prescription refilled. There has been 2 situations where my gf just had to go to urgent care because she could not get a hold of the doctor or even a call back. Who is in charge of scheduling or answering phones at this place?! What kind of business is being run here? This doctor is a great doctor. I have met her myself and her care is amazing, but what's the point of being such a great doctor if it takes 2 months to make an appointment or have such a rude receptionist who never replies back. I am rating this on a whole, and as a whole, I am not happy with this place.

Update 6/5/22: Upon recently logging into the MyChart portal after seeing a new doctor, I noticed…read morethere was a "documentation" entry from February 8th, 2022. How interesting? That was the same day I had a problem with the front office about scheduling an appointment through the Mychart portal. I opened the documentation notes and low and behold the person I spoke with over the phone that day Cynthia, has taken it upon herself to add notes regarding our interaction. These notes paint a false narrative, were not added by my doctor, and do not in any way pertain to my medical well being. Cynthia has her name attached to the documentation, listed as Cynthia H. I think it is grossly unprofessional to have a front desk worker/scheduler add any notes to a patient's medical profile on the Mychart portal, that are not pertaining to patient health. Notes regarding a bad interaction on a telephone call have nothing to do with one's health. These types of notes should be entered into one's file in that specific office, not on the Mychart portal. Even after the numerous bad interactions I've had with front desk workers there, they have never added notes regarding these interactions to the Mychart portal, only Cynthia H. This kind of unprofessional behavior solidifies that I have made the right decision to move on from this office. I ran into Dr. Lily Nourmand in person last week at a birthday party and she was very pleasant as always. Again, it's unfortunate that front desk workers have the ability to ruin relationships between doctors and their patients.

I was one of Dr. Becker's first patients when Dr. Becker originally went into practice. You would…read morethink I might be Not so! When he said he couldn't see me any more and told me he was only going to work with patients who wanted preventative medicine, I could have accepted this. I am not sick. I have had yearly exams, only to find out that I was very healthy. I did visit him from time to time because I had a very sore throat, or I had pneumonia. Never anything too serious. Why he would deny seeing me is a conundrum to me. For 20 years, we never exchanged negativity towards one another. My meetings in his office were very pleasant. When I called the office to make an appointment with him, I was told that Dr. Becker wanted to speak to me. That is when he told me he couldn't see me any more. You can only imagine how I felt...Punched in the face, and I felt so sad, then angry. How could he do this to me??? Dr. Becker teaches doctoring at the UCLA medical school. I also teach doctoring at UCLA on Dr. Becker's recommendation. He and I teach young medical students how to be empathetic, kind, and listen to their patients. The students interview patients (actors) who play the patients. One has to be ultra sensitive to teach this course. Dr. Becker failed with me. A 20 year relationship down the toilet because Dr. Becker wanted to only see well patients for preventative medicine. See below. P.S. The above was re written by someone in Dr. Becker's office, perhaps, Dr. Becker himself. It is UNTRUE. Dr. Becker was a poor doctor. After 20 years of seeing him, he called me and told me he couldn't see me anymore. He said he was only going to be doing preventative medicine. Only a phone call??? Dr. Becker was not only my doctor, he was my friend. I was the first patient he saw when he went into private practice. His communication skills are awful. Does a doctor "fire you" over the phone after 20 years??? I don't think so. I know other patients who see him, one of whom has cancer. It is a total lie that he is only seeing well patients. As a doctor, he gave me medicines that were wrong for the illness I had. He didn't have the skill to know exactly what I needed. I DO NOT RECOMMEND HIM AS A PRIMARY INTERN.

We have been using Dr Becker for our family for years. Now my son who has now graduated from his…read morepediatrician goes to him as well. we all love him, his practice and everyone who works there! They truly care. He takes the time you need to explain everything you need to know about our health. We feel very lucky to have him watching our backs and keeping us healthy.

Pacific Palisades Medical Group has been my medical office for over 10 years, and I truly can't say…read moreenough good things about them. Dr. Gair and Dr. Ma have helped me through countless health issues over the years, and I've always felt heard, respected, and genuinely cared for. The office staff are incredibly kind, supportive, and responsive. Whenever I need help with medications, referrals, or getting in touch with my doctor, they act quickly and make the process as smooth as possible. What stands out most is how they treat you as a whole person, not just a patient. They take the time to get to know you, listen to your concerns, and provide thoughtful, compassionate care. Everyone there works hard to make you feel supported and valued. After more than a decade of care, I can honestly say they've been a 10/10 in every area. This isn't an exaggeration--they really are that good. They take care of my whole family too/ very grateful for them.

My entire family (6 members) and I have been visiting Pacific Palisades Medical Group for years. I…read morecannot express how quick and on top of everything they are. While their staff is incredibly warm - both Dr. Ma and Dr. Gair are beyond kind, trustworthy, and most importantly... knowledgeable. Whether it's for children, family, or friends - I would recommend them over any other medical group I've been to. They will take care of you!

Rude, disrespectful and dismissive. He may be good at what he does but there are other doctors who…read moreare also competent and treat their patients like human beings. Avoid!

dr. Goldstein is a fantastic doctor, he is no longer in private practice as of last year, but he is…read morestill working as a hospitalist at St. John's Providence in Santa Monica California. He has been taking care of my mother for the past four years, and he always takes excellent care of her, I have absolutely zero complaints. He is warm and caring, but also and very knowledgeable infectious disease doctor.

So wonderful to find a caring Doctor . He took time and was so comprehensive . He was very…read moreknowledgeable and gave us great information. Also the office was amazing Anik was kind and helpful

I am compelled to write this review after a series of deeply troubling interactions with the office…read moremanager, Unique (I don't know how she spells her name) at Dr. Gantwerker's practice. On my first visit, I witnessed her rude behavior firsthand during a phone call with another patient. It was so abrupt and discourteous that I nearly intervened. This initial impression sadly foreshadowed my subsequent experiences. I should have walked out of the office then and there but was not there to see the receptionist/office manager. Attempting to navigate my health care, precisely the daunting prospect of spinal surgery, I sought compassion and professionalism. Instead, my journey was marred by her curt and unprofessional demeanor. Despite my efforts to engage in constructive dialogue and secure an appointment to discuss my surgery with Dr. Gantwerker, her obstructive actions inhibit my attempts at each turn. I called back and put her on speaker. I had two friends with me listening so they could witness firsthand what I had been dealing with. She kept arguing with me over nothing, so I requested that she "please have Dr. Gantwerker call me" to discuss my concerns directly, only to be met with her not letting me speak but speaking over me. She then raised her tone and insisted I seek surgery elsewhere, then abruptly hung up. Such behavior is unbecoming of someone in her position and detrimental to the patient's well-being and the practice's reputation. I firmly believe that if Dr. Gantwerker were aware of her conduct, he would not permit her to represent his practice. Her decision to place personal sentiments above professional obligations, especially in critical healthcare matters, is unacceptable. My experiences have left me no choice but to seek care elsewhere, a decision made with a heavy heart given the excellent rapport and understanding I had developed with Dr. Gantwerker himself. Being treated with such disregard, especially when facing a significant medical procedure, is disheartening. It's a stark reminder of one individual's attitude's impact on a patient's healthcare journey. Since I did not receive a call back from Dr. Gantwerker as I requested, I cannot, in good conscience, entrust my health to a practice where personal biases override patient care. It is a disservice to the dedicated professionals in the medical field and, most importantly, to the patients they serve.

Don't waste your time. Especially if you are dealing with postpartum issues. Acted like all I…read moreneeded was PT. And when I followed up for help he did not give a damn. I'm lucky I found a great new team of doctors helping me through all this now.

I've dealt with excruciating pain radiating down my glutes and thighs for several years. My GP…read morethankfully referred me to Dr Lavian. At that point I was so desperate I actively considered surgery. Dr Lavian recommended a more conservative approach with a cortisone injection. It's been a complete life changer, allowing me to resume activities that up to that point were either very difficult or next to impossible due to the pain. His office made scheduling and follow up a breeze. The facility for the procedure is also top notch. I've been in and out of there in under an hour. Big thank you!!!

I had a 1:30pm new patient appointment, and by 3:00pm I still had not even spoken with the doctor…read more What made the experience especially frustrating was the complete lack of communication from the staff. No one offered an update, explained the delay, or showed any regard for the fact that patients have schedules and responsibilities of their own. I live less than a five-minute walk from the office and could have been working or at least eating lunch instead of sitting in a waiting room for an hour and a half. What made it even more confusing was that there was only one other person in the waiting room the entire time I was there, so the office did not appear particularly busy. This experience was especially disappointing because it took me months to finally work up the courage to make this appointment. Other health issues had taken priority, and I was already anxious about addressing my back pain. After spending an entire afternoon waiting, I left feeling like I am right back where I started. I am still in pain and no closer to getting answers or treatment. I understand that delays can happen in medical offices, but basic professionalism and communication should be the minimum standard. A simple explanation or realistic estimate of the wait would have made a huge difference. Instead, I was left feeling ignored and completely disrespected as a new patient.

Dr Emmanuel is a superb surgeon. He performed a rotator cuff surgery on me and I am 100 % repaired…read moreand able to swim again! He also performed a partial knee replacement on my wife and with a few months, she is back to playing pickleball. We are both grateful for his frank explanations of things. His caring way of dealing with us is outstanding. Thank you Dr. Emmanuel. William L and Annalee C

Worst doctor I've ever had the displeasure of seeing. Rude, completely out of touch with reality,…read moreaccusatory.

Im writing this years after my experience with the amazing Dr. Ferrante. I was newly sober, in…read moreincredible pain from neuropathic issues and he gave me a chance. That chance changed my life. This is nearly 20 years later and I'm a thriving person, healthy person. Still in pain management care elsewhere in California, I would never have been accepted anywhere if this doctor didn't see my willingness to do whatever he said. I needed real help. I thank God every day for Dr. Ferrante and wish I was still in his care.