Most caring dr!!! Really came through for me on getting disability and his hands on approach is wonderful. I love his office folks, especially the magician Patty!!! read more

Worst doctor's office. DO NOT GO TO THIS OFFICE! I can't believe anyone would want to go to this office. The front office is miserable, unkind and not helpful one bit. They nickle and dime their patients and have no problem with talking down to you and telling you that its just their "policy". Worst experience I have ever had with a doctor's office. If I could give them a negative star rating I would. read more

Dr. Alpert has my been my primary care physician for 25 years. My friends and family are uniformly envious. Alpert is a fine doctor, intelligent and knowledgeable. He lays out options and listens well. He is connected with a number of local specialists; they, too, are fine physicians. The office staff are delightful and themselves informative and attentive. In person Dr. Alpert is patient, kind, and helpful. If circumstances were different, I'd love to get together for lunch, from time to time. I've never known, never heard of, a family doctor so deserving of recommendation. read more

When I met Dr Alpert I was sick as a dog. I had a terrible flu last year n thank goodness it wasn't Covid. The staff was so helpful. Patti was super attentive as well as Beatriz. They called my medication in right away and even helped me with a co-pay card. I needed three different things. Tamiflu, steroids, n Zithromax. I was a mess. Dr. Alpert really takes his time, and really cares about his patients. I'm lucky to have them. in addition I had a strange mole on my arm that Annamarie burned off. She had a very soft touch. I like my skin to be silky smooth and perfect. They helped me not only with my terrible flu but with my arm as well! Easy parking beautiful office, wonderful people. read more

First, Thanks for the front desk lady who gave me some papers with some other doctors information. I'm rating 2 stars because they didn't serve for me today for my confirmed appointment. I was needed some tests and doctor check ups but they said they didn't find my appointment on their system and refused to serve. Medical appointment is not a game and I wasted my time to drive here and back home with not serviced. Tips: This area is extremely hard to find parking and they don't have parking. Make sure they have your appointment on their system even after all the email confirmations. read more

Martin L Alpert, MD - Family Practice Near Me - Santa Monica, California

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Dr. Alpert was my GP until I moved. He's so kind and his bed side manner is so wonderful. Everyone in the office was so helpful. When I mentioned family history of heart attack and stroke, he ordered an artery ultrasound and probably saved my life in the long run. Despite healthy lifestyle, genetics creeped its way in. I miss him and his always cool sneakers! read more

Everyone in this office goes above and beyond to help the patients and are always ready to do everything they can. The first impression I took was that they truly, really care about helping and won't hesitate to go the extra mile for you. It would be really hard for another office to outdo what Dr. Alpert's team has done for me. read more

I am currently fighting a potentially fraudulent bill and/or being overcharged for services not rendered with this group. I called both my insurance and provider before and after my visit to ensure I was fully covered, but I am still being charged directly. My next step will be to file with the CDI. Even if this gets resolved, I have spent more time on the phone dealing with this incompetent administration than the actual appointments. I would avoid this medical group at all costs unless you want to go through something similar. read more

There are several questionable practices with this doctor and his office. 1. The doctor over prescribes. There were several visits where he suggested excessive medication and I stated that I had no need for it. 2. Takes notes on personal conversations. The office staff would ask if I was dating anyone. Why? So I would answer and they would add it to my file. I found this to be insulting and invasive. 3. Insurance fraud. Insisted on charging me cash for phone appointment at onset of covid, when the doctor could not see patients in the office. I suggested my insurance would cover, since Dr. Alpert was my PCP and the world hadn't dealt with a pandemic situation when guidelines for visits were provided. The office insisted insurance coverage wasn't available and I must pre-pay before visit. I did pay, and let them know I'd request coverage by my insurance company. The insurance company was shocked that the physician's office did this, because they were covering all phone and video appointments. And, they reported to me that Dr. Alpert's office double-dipped and charged my insurance for coverage as well. I was then unceremoniously dropped by Dr. Alpert. The doctor left me without medical care during a pandemic when no other doctors could take on new patients, knowing I had a chronic condition. And neither he nor his office would dignify their action with a conversation. Then, they took almost a year to reimburse me for the cash payment, deflecting every call I made, even though they had a double payment. read more

Dr. Alpert has been my doctor for over 10 years. He has taken great care of me and my family's health. He has a warm bedside manner and he makes decisions based on what's best for my health. His office team are super friendly and will work to squeeze you in when the need arises. I highly recommend Dr. Alpert if you are looking for a reliable, knowledgeable and caring GP. read more

I liked Dr. Alpert and hoped he would be my GP for a long time until one day I had some blood tests and he called to tell me the results and charged me over $200 for that call! I never get charged by my other doctors for telling me the test results. The office did not tell me I would he charged for that. I've talked to the office, and they are not willing to even budge. I don't appreciate this at all and will no longer be going to them. read more

Dr. Alpert and his entire staff are amazing. They make you feel comfortable from the moment you walk into the office and always go above & beyond when you need something. I actually look forward to my appointments, which should tell you something. The negative reviews on Yelp sound like the people writing them don't understand how health insurance works nor do they want to take ownership of their lack of basic knowledge in that area. For some reason folks don't contact their insurance carriers directly with questions and concerns PRIOR TO seeking medical attention, and then they blame the doctor and his staff after they fact when various procedures/prescriptions aren't fully covered. The guy who was upset about needing to make an appointment in order for the doctor to prescribe medication for the giant cold sore on his lip seems to be out of touch with general medical care protocol. I don't know a single physician who will simply prescribe whatever a patient asks for without having a medical checkup first to make sure they've pinpointed exactly what the issue is and the best way to treat it. I consider myself very lucky to be a patient of Westside Family Physicians - they truly care about their patients' health and well-being. read more

The good reviews at the top are written by his staff of by YELP (who is paid to write positive reviews when asked) and the one that calls him a "Rock Star" is his wife - JANE! So pathetic. This office cares more about scamming for money than they do about the health of people. That's why the office staff is so insistent that refills cannot be done without visits and they try to charge $100 - $200 in missed appointment OR rescheduling fees. It's awful. The office managers at these doctors' offices usually make a commission on "extra fees" they can charge or more procedures they can get patients to do. I have NEVER heard of an office who charges to reschedule a doctor's appointment and this office wanted $150 to do that! They say it varies depending on the type of visit you are cancelling/rescheduling....lol...so crooked. Stay away from this office. read more

I called about getting in under my catastrophic ACA plan for simply vaccinations (which are covered 100%), and spoke with office staff there about what they would bill for (CPT codes are what determine fees charged/reimbursed by insurance). I was told they would submit bills for 99204-5 (a high or higher complexity medical visit), along with pulmonary function tests, lab work, and EKG--even though none of these are indicated (ie there is no reason what so ever to do this for vaccinations in a healthy adult in their 30s). Consistent with other people's reviews here, under catastrophic plans this will incur a large bill. The office staff are at best uninformed about this, or worse are avoiding a nuanced discussion with potential patients in order to maximize reimbursement. I would suggest going elsewhere if you are trying to utilize your ACA plan for preventative care services, as you will likely be billed for several services that are not covered. read more

We decided to go to Dr. Alpert after reading all the nice reviews about him. He seemed like a very nice and genuine person whom we could trust. Unfortunately, it turns out Dr. Alpert is more of a salesman than a doctor. We were very clear: we just want to do a general checkup that our insurance includes, we cannot afford anything extra. After our conversation, Dr. Alpert added expensive tests and blood work, without mentioning anything to us, even though he knew our insurance didn't cover it. We just recently received the bills which shocked us. We had several visits with him and every single time he tried to "sell us" random testing and stuff that we certainly don't need (I'm in my 20s and my husband in his 30s and he wanted us to take exams that you should take in your 50s...). We just changed insurance and we're happy to have found a real doctor that actually cares about her patients rather than receiving extra cash. read more

I have been seeing Dr Albert for just over a year ago. Prior to making him my primary physician, I had been under the care of UCLA Health Care. UCLA was always really convenient for and was located close to my house, which is very important if you know LA. It wan't until i turned 36 that my wife and i welcomed our first baby into the world. Becoming a dad made me realize that it was time to get a complete top to bottom physical. I went ahead and lined that up with they my UCLA Dr. I had always been somewhat irritated at UCLA Health. It always felt like the mandate from management was quantity over quality. Although I liked my Dr at UCLA, it was always disappointing that my she seemed to never remember my last visit, and would have to review her notes to remind herself who i was. Every appointment she would walk in and act as if she was so happy to see me, but then would immediately jump into my patient folder to remember my name, that i was married, and had just had a baby. I understand its not the Dr's fault that they have so many patience, but it was for sure disappointing.  The above was really just an annoyance. The real problem arose when I decided after the birth of my daughter, it was time for me to do a top to bottom physical and make sure I am the healthiest father I can be for my young family. I was starting to get a bit concerned that the cards may be staked against me genetically as my mother had lived her whole life with Rheumatoid Arthritis, Lupas and an incredibly aggressive form of AFIB, which recently was causing horrible health swings for her. So I arranged and when thru a complete physical and was told I would hear in 2-3 days what the results were. Smash cut 2-weeks later, and no cal call with the results. I finally tracked down the Dr to get the them, and was shocked to hear some of my levels checked were dangerously high, which was confirmed when i reached out to a a family friend who was also a dr. This person was flabbergasted to hear how nonchalant my UCLA Dr had been when getting this news to me. That was it for me, at that point it was clear that the UCLA medical systems business plan is built on volume and the turn over of patients in a day to maximize profits. I wanted the complete opposite, and went searching for a small/medium family practice. I was incredibly lucky to stumble across Dr Martin Alberts practice just googling area practices. Upon arrival for my first appointment, I knew I had done the right thing leaving UCLA. The staff was incredibly friendly from the moment I opened the door. I typically only have to wait a coupe minutes before they grab me from the lobby and take me back to the Dr's room. Dr Albert more often than not quickly comes in to keep the appointment on schedule. I have an incredibly busy schedule both outside and inside of work, so punctuality is very important to me and Dr Albert respects that and has always managed to come in moments after my arrival. Additionally, he is super knowledgeable and always has insightful input to my questions and seems genuinely engaged and invested with providing top-notch care, which was not the case at UCLA!! Because of this and other reasons, I couldn't justify giving Dr Albert anything but 5-star review. I am so happy to have found him and have already recommended him to numerous friends. I know It can be hard to find a good Dr, which is why I decided to pen this review. I highly recommend you give Dr. Albert a try if you are in need of an skilled, caring and well mannered physician. You will not be disappointed. Best, Brandon Wallace read more

I've been going to Dr. Alpert for almost 20 years. He is kind, thoughtful and skilled. I can talk to him about anything. His office staff are friendly and courteous and he takes insurance! I've also always been able to find street parking. read more

Wow, I'm really surprised that Dr. Alpert has ANY negative reviews at all. The entire staff there is so sweet and accommodating. I was nervous about a breast lump and they saw me that day and made me feel much better. Dr. Alpert is so sweet and kind with children as well-- both my kids felt at ease getting flu shots from him. Not sure what Mr. G is talking about, because Dr. Alpert's wife's name (it's written on the door) is not "Jane S". read more

Everyone who works here is extremely helpful. I would say to the people with complaints, it sounds like miscommunications or just human error. The difference between 5 stars and 1 stars (for me) has to do with intentions and efforts. I believe everyone is doing their best, and has the best of intentions at Dr. Alpert's. read more

I can't say enough positive things about Dr. Alpert and his staff. They are warm, inviting and very knowledgeable. Dr. Alpert has fit me in for several last minute appointments and always goes above and beyond to provide the best treatment for a multitude of issues I have had this year. Thank you! read more

This is less a review of Dr. Alpert than it is of the people that work in/for his office. Short version of this story: I wound up with $350 in bills for office visits and for breathing into a machine a couple of times. Even though I asked IN THE OFFICE EACH TIME if I was going to owe anything. I was told that everything was settled, but was subsequently sent bills totaling about $350. When I called to ask what all the charges were for, I said I was never told that I would owe anything EVEN AFTER I ASKED during each appointment. The answer from the billing person?: "Now you know." I went to go see Dr. Alpert when my regular doctor was out of the office; I had a really bad cough and cold and wanted to be checked out for possible bronchitis or respiratory infection. When I went there, they did the routine stuff, plus had me breathe into a machine to see what my breathing was like. I was told I had an infection, and I was given an inhaler, nose spray, cough syrup, anti-inflammatories, and anti-biotics. He seemed very thorough, which I appreciated. Upon leaving, I asked if there was a co-pay or other charges. They said I was all settled up, and so I left. I got sick again two weeks later (with the same type of cold/cough), and I was given the same round of medicines, plus I got to breathe into the machine again. Same drill: I asked if I owed anything, and they said I was all settled up. This week, I got my first bill for $204. I called to inquire as to why nobody told me about these charges, especially after I asked in the office, and I was basically told: "Now you know." I was told it was their "policy" to report all testing to the insurance company, and that only standard doctors office procedures were free, even though they don't detail what those procedures are on their paperwork. Also, I was also told in the same phone call that I would be getting ANOTHER bill for some $150. BTW - each time I breathed into that machine? $100. Yep. $100. They could have billed me $1,000 if they wanted and never told me if it cost anything! I have never incurred bills like this for a doctors visit, so I will be switching doctors AND offices. read more

Bad first impression: It's my first visit to a new doctor (Dr. Alpert) and when I got called to the exam room, he didn't take my weight, my blood pressure or really do any of the basics (first worrying sign). He brought me to the exam room and asked me how I was feeling. I said I had cold sweats, frequent headaches and some kind of nasal infection. He listened to my heart, checked my ears and said I should probably take some Tylenol. I got told to pee in a cup and upon bringing it back found Dr. Alpert in the hallway chatting with a co-worker. I stood there for about 30 seconds holding my pee (literally) until I had to interrupt their personal conversation to ask where he would like me to place my urine. I got handed some paperwork with scribbles on it to take to the lab and an X-ray request form. At the lab they couldn't read his writing and had to call to ask what he wanted. And, after making an appointment, driving and waiting to get my X-rays, it was discovered that Dr. Alpert forgot to write down what kind of X-ray he wanted taken. They called the office but Dr. Alpert was gone for the day at 4pm and to have the doctor paged was an additional fee. Like I said in the beginning, this is just one visit, but it did make a bad impression. Lastly, while in the waiting room I noticed that Dr. Alpert was offering a whole line of cosmetic services. A General Practitioner offering a full line of cosmetic services....kinda makes me wonder if these days his heart is in medicine or in money. That's my two bits. Take it for what it's worth. If the second visit is better - I'll let you know! read more

I moved here a year ago and haven't had a doctor until just a few weeks ago someone recommended Dr. Alpert to me. At my first visit, I already felt like he had been my doctor for years. He's a very friendly man who knows his stuff. His staff is also extremely helpful. I've had sinus problems for years, and went to an ENT regularly trying to figure out what was wrong. I told Dr. Alpert this during my first visit. He says, "Try Allegra. It's better than Claritan (what my ENT told me to take." Boom. Done. I feel so much better already. I highly recommend Dr. Alpert. read more

Kind of a swindler. The office only cares about money. No matter what your insurance provides or what you tell them you want or DON'T want when it comes to services, they will do every extra service they can think of to get more money out of you. Dr. Albert forced extra procedures on me and confirmed that he would bill them in such a way as my Blue Shield insurance would accept them. And then I was slapped with a huge bill and Blue Shield said they can't cover his crazy extra procedures. Beware! Don't be afraid to walk in there with your policy in hand and walk it through with him as he will try to get you to agree to every single thing he can outside of your plan. read more

I have been visiting this office for almost a decade and couldn't be happier. Dr Alpert has excellent bed side manner, is knowledgeable, polite and very attentive to any concerns or questions I have. The office staff is always very helpful, patient and attentive. Special shout out to Patti who never ceases to impress with her helpfulness and attention to detail. If you're looking for a GP, look no further. I couldn't be happier I found this Dr's office. read more

Dr. Alpert has been my primary care physician for several years. He seems to be one of the few doctors who really takes the time to listen. He always treats you with patience, kindness, and respect. read more

The best family physician on the Westside. Extremely observant, kind, intelligent, and caring. I would recommend Dr. Alpert to anyone!

Dr. Alpert and the Westside Family people are great. I've had a lot of health problems including cancer over the years and they helped me through binds, talked to me on the phone after hours for emergencies, referred me to equally as great places, and answer patiently all my questions. Thanks Dr. Alpert. read more

I really like Mr. Alpert, he's always on time for my appt. They don't keep you waiting long and they get you in and out. It's unfortunate that the new receptionist is rude and inconsiderate. read more

I've been going to Dr. Alpert for quite some time now and have always been well taken care of by him. He takes his time to listen to whatever you've got going on and diagnoses and treats you quickly. Sometimes if I need to get in and see someone right away and Dr. Alpert is not available, I will see other docs in his office and that is just fine with me. I appreciate being treated right away and not having to run all over town or given impossible future dates. read more

Unfortunately, before going to this Dr I didn't read his yelp reviews which If I would have I would have went to another Dr. Every negative review about this Dr scamming people out of mon posted on here is completely accurate. I signed up for a "free annual physical" through my insurance and this was the closest location to me. I'm fully aware there can be differences from Dr to insurance provider as to what's covered as part of the physical, so knowing that I made it explicitly clear that I only wanted what was covered by my insurance. Not only the nurse, but Dr Alpert himself confirmed twice that I wouldn't be charged for anything and that everything he was doing was covered. A month later I get multiple bills for over $200 and when I called into the office they told me "it was my responsibility to know what they were doing was or wasn't covered". They even charged me $100 for a breathing test which consisted of breathing into a plastic toy that looked like it was from the Dollar Tree. And on top of this, the receptionist (who happens to be the most unprofessional person in a medical related office I've ever seen- was actually descriptively talking aloud in front of the waiting room about a patients personal bowel problems) personally called and told me I'd be able to disregard any bill I received directly through the office, but that after I received the bill I called in and she claimed she only said 50% off. I can't emphasize enough that you should absolutely look else where for a doctor and in every imaginable way. read more

Dr. Martin Alpert has all of the best core values of a great PCP. He is kind, listens, and is always very accommodating. His office staff are incredibly nice too, which is so rare these days! I feel very happy to have found him when I moved to LA from NYC. Thank you, Dr. Alpert! read more

A good person or not...i just want to leave a comment about him as a doctor. Very UNPROFESSIONAL. Like the other negative reviews, his office definitely does anything to overcharge the patients. I was definitely over-medicated as he prescribed me four kinds of meds for one symptom. He also had me come over the next day to see the other doctor for simple thing i can do at home. I asked him why i need to do that, he replies...we just want to see how you are doing. Then yea...another charge.....then another med...i complained so many times that i felt dizzy for whole day after taking meds. Dr. ALPERT himself says that it will be better...instead of suggesting less dosage. when I asked him about certain things to watch out, he says he wouldnt know. He doesn't warn me anything about disposing the sharp medical material into a special place which i ended up asking someone else. (This too I have asked Dr.Alpert) he gives too many medications not so popular which ends up costing me a lot more so i assume he gets lobbied by pharmaceutical companies? read more

I just had my second appointment with Dr Alpert. First visit was the start of an annual physical with blood work, breast exam, etc. Second visit was Pap smear, pelvic exam and a shot. I have OSCAR insurance now after being with many, many other medical insurance companies, and I am so blessed to have found an amazing family practice, that so far has been absolutely professional on all levels of my expectations as a patient. They've left no stone unturned regarding my health and well being. I look forward to building a continuous relationship with Dr Alpert and his lovely staff. read more

My wife and I have been seeing Dr. Alpert as our primary physician for 25+ years. Throughout these years he has shepherded us back to good health through health conditions, illness, and injuries. He is an excellent physician and a caring, nonjudgmental individual with whom I am at total ease. He does not rush a visit, and he keeps timely appointments. The reviews on this site (Yelp) that claim overcharging and such are just plain absurd. I am not in anyway related to Dr. Alpert, nor do I work for him. My relationship with him is strictly doctor/patient, however after all these years I do regard him as a family friend. My family and I feel fortunate to be under his care. read more

I grew up in a small town where I've known my Doctors since I was little. Moving to Los Angeles was intimidating and I went to three different doctors who made me feel like I was was just a number, as soon as I called Dr. Alperts office I had a different vibe. The girls at the front made sure I was covered by my insurance and sent me the necessary paperwork so could see Dr. Alpert right away. This was my first time having to establish myself without my parents help so I had no idea what I was doing. They were so understanding and explained everything so I was prepared for my visit (and didn't have to do additional work arguing with insurance). Meeting Doctor Alpert was great, for the first time since I moved to LA, I didn't feel rushed or like I was just a number- On my first visit, he spent a lot of time with me reviewing my past history while also getting to know more about me. He gave me some great referrals that were all on the west side and I love that I am now comfortable with all the doctors I have for those "just incase" moments. His wife Jane also works with him which I love. You really feel like you're part of the Alpert family and I love that personalized type of care. I highly recommend. read more

My last visit cost me over $500 lab & doctor fees. 6 months later when my birth control prescription was needed to be refilled, I called to ask for a refill they said I had to be seen again. When I explained that I could not afford the extra $500 for the fees that my insurance didn't cover; they told me that was their policy. I asked for a doctor to call me & but no one ever called back. I was a patient with them for 8 years. I decided to go to Planned Parenthood from now on. read more

I've been visiting his office for many years and always have been well cared for! He has re-filled my prescriptions without a visit when it was needed, he is extremely fair and helpful at all times. I'm sure there are circumstances where he is going to insist that he examine the patient before prescribing medicine. I would call that being a good and conscientious doctor! He's extremely knowledgeable, which I always appreciate. read more

No need to over complicate this. I had a cold sore and just about begged your office multiple times for a Valtrex refill. Your office would not do it because they said you would not refill it without a an office visit. read more

Dr. Alpert is great! He took his time with me during the visit. He's very smart and has been in the medical field for a long time. He knows all of the good doctors in the area in case you need to go see another doctor. He's very nice and has been the best doctor I've seen in awhile. read more