Came here to check out what was available. Most of the stuff didnt pique my interest. Then suddenly…read morea dining table piqued my interest. Only that, everything else was alright

The negative reviews for this store surprise me a great deal, as our experience was nothing short…read moreof stellar. We needed to furnish our home and shopped around quite a bit. Raymour appeared to offer what we felt was the best quality. Christine helped us every step of the way, and she was patient, kind, and accommodating. She was also very knowledgeable of all of Raymour's product offerings. She was even able to locate and special order us multiple items that were not in stock. Delivery was professional and painless. Everything arrived in perfect condition. Delivery staff were neat, friendly, and careful. They also communicated every step of the way and were also on time. Prices are slightly higher than other stores around, such as Ashley and bob's. However, the difference in quality are apparent. Highly recommended.

My particular experience here was great - although, I was shopping for mattresses, not furniture…read more (I do have furniture from Bob's, but I don't think that it's the best quality. You're buying DISCOUNT furniture so of course it will be different from a luxury brand...) Anyway, that's not what I'm talking about today. I'm talking about the mattresses. I bought a mattress for my apartment over 10 years ago with Bob's. It was a great mattress at first, but I noticed it began sinking in the middle over the last year. I have scoliosis, so a good quality mattress is really important to me. I decided to go back to Bob's for a mattress because they have a pretty good selection of mattresses at fair prices. When arriving, I was greeted by Fatima, who encouraged me to try all the mattresses until I made a decision. In conversing with her, I happened to mention my last mattress was from Bob's, and that it was sinking in the middle. Well, Fatima looked up my account and realized it was under warranty! She called her supervisor to confirm, and they gave me over 800 dollars back towards a new mattress. I was floored, and did not expect to come in and get such a discount! Keep in mind, however, in order for this warranty to be honored, you have to buy the mattress and the protector - which I did. I did the same thing this time around, too. And Fatima encouraged me to speak up if I didn't like this new mattress. They have a 90 day sleep guarantee, and she said "If you don't like it, come back and get the firm." I really appreciated that Fatima took the time to advocate for me, and I hope I love this new mattress. It was literally delivered an hour ago! (And the delivery service was great. The gave me a window the day before, I was able to track where the truck was, and the men were in and out in less than a half hour. They took the old mattress, no problem.) Really, I could not be happier!

worst experience ever! delivery only came with half the order, I should've refused delivery after…read more30 minutes of sitting on the dream sofa it's like sitting on a wooden pallet. try to send it back is ridiculous! come to the store did that, 1000 phone calls later come back to the door. I'm about to sit this piece of crap oustide and stop payment. bet they will come then. RUN from this junk store

I had an amazing experience at Ashley Furniture thanks to Jayson Sanchez! He was incredibly…read morepatient, knowledgeable, and took the time to answer all of my questions without ever making me feel rushed. He paid close attention to every detail and made sure I found exactly what I was looking for. His professionalism, kindness, and excellent customer service made the entire shopping experience enjoyable. I truly appreciate all of his help and would highly recommend asking for Jayson if you visit Ashley Furniture! Thank you again, Jayson!

Working with the sales team and the operations salesperson, Ariana, has been an absolute nightmare…read more I needed to order replacement parts for a sectional I purchased six years ago. While I understand that the sectional has since been discontinued, not one of the sales associates offered to help me find a comparable replacement. It seems that the staff is only willing to provide assistance when you are purchasing new furniture. Otherwise, you are left to figure things out on your own. I walked around the store trying to find a cushion comparable to the one I needed, with no one in sight willing to assist me. Meanwhile, I saw employees on their phones or standing around without customers. The lack of customer service was extremely disappointing. After the pieces were ordered, Ariana informed me that if the cushions did not fit, I could return to the store and order new ones at no additional charge. I was also told that the items could not be returned or brought back to the store. Unfortunately, the cushions did not fit, so I returned to the store once again. Yet again, no one offered to help me find a comparable cushion. After searching on my own, I finally found one that appeared to be a suitable match. I showed it to Ariana and trusted that she would order the exact item I had selected. However, when the cushion was delivered to my home, it was not the one I had shown Ariana. She had ordered the wrong item. When I brought this to her attention, she simply laughed it off and said, "Why doesn't she just get someone to cut it?" The lack of professionalism, accountability, and respect throughout this entire experience has been incredibly stressful and frustrating. I am extremely disappointed and disgusted by the way I was treated as a customer. After this experience, I will never shop at Ashley again, and I would not recommend them to anyone looking for quality customer service or support after their purchase.

i furnished my entire apartment with them and lived there furniture and there delivery was fastread more

From the owner: If you find Furniture or mattresses you like elsewhere bring us a photo and we will beat their…read moreprice. We also offer financing whether you have good credit bad credit or no credit as long as you have social security or an ITIN you will get approved

Kristi is by FAR the best person I've ever dealt with in customer service!!! All of your customer…read moreservice reps should take note of her attitude. Kristi was very responsive to our issue, was super helpful on more than one occasion and she was able to resolve our issue to our satisfaction!! She deserves all the accolades possible!

This is the worst furniture ever. We ordered furniture for the whole three room house . to return…read morewe could not as it was a big problem . All the furniture had many defects . All the furniture had many defects . The nightstands were broken. We fixed the defects ourselves , there were tears for months . We ordered lamps from them, almost all of them had big defects. Many times we called to ask for a refund, all to no avail. Very aggressively denied us.

Expert handling of high-quality rugs, pick up and delivery service provided, courteous and…read moretrustworthy.

We found Bokara by accident and were so happy we did! Patrick was amazing to work with and the…read moreselection was incredible! We love our new rug and will be back to shop for more!

I have visited the 1 of a Kind gallery several times in the past few months and have purchased a…read morestunning set of art deco sconces as well as a signed Degue chandelier. The showroom is absolutely breathtaking and their selection of both art deco and Italian mid-century pieces are definitely worth a visit. The service I received from Matt was fantastic. He patiently answered all of my questions and was a tremendous help with organizing the delivery logistics. Like the gallery's name, Matt is also definitely a 1 of a Kind. I look forward to visiting 1 of a Kind the next time I am in the NYC area!

I work for a very successful Interior Design firm. When we want exceptional quality, excellent…read morecustomer service and surpassed client dedication, we go to 1 of a Kind. When entering the gallery you see some of the most gorgeous, jaw-dropping art deco pieces. I could go on and on, but I cannot reiterate how excellent 1 of a Kind has been every time we come to them. We deal with many different antique furniture shops, but 1 of a Kind is by far the best. If you're a designer, or just have passion for incredible furniture and lighting, then do not miss out on working with these guys. Thank you, Gene and Matthew for your extraordinary service on more than one occasion.

I recommend to everyone who wants to buy furniture with excellent quality and a cheap price in this…read morestore, the staff have patience especially Sami ,as they spent two hours with me to find the best furniture for my apartment.

From the owner: Small family owned and operated business. Best deals around! Call or come in today! Open every day…read more Hablamos español.