Bob and his staff are VERY helpful and the inventory is amazing! I have been going to the store…read morefor over 30 years.

One of the few stores that still has the Mom and Pop feel of old New York reasonable prices and…read moreplenty of choices. And more specifically nice personal touch. My five year-old wanted to buy a purse at this store. She paid cash and when she got her purse, and when we got out of the store, she realized that the button was broken. I returned, and without question, he immediately replaced it, and also offered to order one with the exact same color at no extra charge. The immediate attention to customer satisfaction was a welcome refreshing interaction at a store. In a time when things are so corporate, it's nice to know they're still a bit of real New York on the upper west side.

Moving across the country can be a logistical challenge. But not when your destination is NYC. I…read morewas shopping for housewares for my new apartment, and this store was one of several options nearby. I walked in here, and I was able to find some items that I needed for my new place. This included supplies for my kitchen, bathroom, and bedding. They have a little bit of everything, and in some interesting styles. I personally like keeping my place minimalist and in conservative colors. And I was able to find items that fit my tastes too. The staff were alright. Checkout was quick, and I chatted with the staff while I waited for transportation. NYC had a heat wave that day, and I was not hauling things in that crazy weather. This was one of many stop for me thus far. No regrets, and I would return if I needed more housewares.

The Bronx location , no longer exists. The entire area is…read morefenced in and you can not get near what has been boarded up. I did not drive to the Manhattan location. Overall, this company has everything you needed in housewares. It was sad to see that they were closed.

I'm a self proclaimed maxxinista and am embarrassed to admit the frequency with which I patronise…read moreand check for clearance deals. I tend to prefer Marshalls over TJ Maxx due to availability of deals and quicker lines. This location in Harlem was surprisingly better stocked than the ones in Brooklyn and going early, it was a much smoother and pleasant shopping experience. The shelves were more organised, the lines were shorter, and the prices were the same, if not better. The only thing is that there's no bathroom inside (that I could find) and there are cops inside, so that might change you're experience.

Glad they have this location within easy walking distance from my house. It's been useful when…read morethere's something I need to buy that they stock (like utensil for my kitchen or picture frame) and am in a hurry. On the whole, it's well stocked.. that is within the normal Marshalls/TJ Maxx goods they sell. One issue at this location, the checkout - which makes you serpentine through a maze - is often slow with needed additional staffing. That being said, would much rather shop at Marshalls here than Burlington across the street!

Yeah, the people here are very loving and caring and knowledgeable. Just got a tarot reading spot…read moreon. I love this place.

Very well organized and welcoming :) will definitely come back for more crystals…read morecrystals

I love walking thru this place! Its exciting and creepy at the same time. I have scouted and…read more photographed alot of items inside of here over the past few years and have had items purchased/leased by/for clients for numerous projects (i.e. renovations, movie/video sets and photoshoots). If you are budget-conscious, dont look to buy anything here. The owner is not rude. He's busy. Ive spoken to him once, briefly during my initial visit. Any other time Ive visited, he's been pre-occupied, which was fine with me. Ive never had a personal convo with him, but hes done business with me over the years via proxy.

My wonderful vintage wrought iron door from Demolition Depot was just installed by Promaster Gates…read more It's spectacular and cost exactly what I expected something this lovely to cost. I couldn't be happier or more satisfied with both companies. Ilona at Demolition was so helpful and patient with me. She went out of her way to help navigate what would or wouldn't work for my project. She she spent loads of time to find the perfect solution to my unique security problem. She was candid and had loads of amazing tips for the care and feeding of old wrought iron. This project would have stalled without her. The pictures show the iron door in the second stage. Final painting will happen when the weather warms up. Thanks Ilona it's been a great experience. You have so many beautiful things, I want more!

The only reason I can give this company 2 stars is because I have to admit that their customer…read moreservice is responsive. That being said, I will never purchase another furniture item from Kathy Kuo and recommend you don't either. First, I placed the order back in October and didn't receive it for months with delivery dates constantly being pushed back. I understand there are supply chain issues, so I took less issue with the delay. However, the item also arrived completely defective with the wardrobe doors and handles entirely uneven so that one of the doors wouldn't even close. Then, for the first week I had the item I kept hearing loud popping noises coming from it (I thought I was going crazy). Upon further inspection, I saw that the popping noises were actually from the wood splitting and cracking all over. Customer service agreed to ship a new one, but when the delivery company arrived they weren't told it was White Glove (even though that was the original delivery method). I had to send it back with the delivery company and am still waiting for the item. Perhaps most frustrating of all is the fact that they wouldn't arrange to have the defective piece picked up and told me "I could keep it", which meant I had to figure out how to get a massive wooden wardrobe out of my NYC apartment on the second floor by myself. Oh, and they use Metropolitan Warehouse for delivery which is horrible. Seriously, so horrible that it was my first ever Yelp review I've left (this is my second). Anyway, I feel duped and could have had a functioning wardrobe months ago if I had avoided this place.

Edited to add: The items ordered were delivered on…read more3/4/2026. Furniture appeared OK just checking upon delivery but two pieces were missing some washers that are supposed to hold screws inside. Had to bring the pieces to a local hardware store because it was an odd size. I didn't feel like calling the company again because they have been incredibly irritable to work with. They only called me after seeing my reviews on trustpilot asking me to remove my reviews. I will not be removing a thing because everyone should KNOW what's going on. If I could give zero stars I would. This company is a SCAM. They charge a lot of money for products that take weeks to even leave their warehouse. We placed an order almost 3 weeks ago- an IN STOCK ITEM- that I was promised arrival by 2/21. After speaking with a supervisor, Sean, I was told they would ship the item by the EOD on 2/19 or first thing 2.20. The item wasn't "shipped" until 2/20 from Texas to New York. It is 2/24 and the item is still "awaiting pickup" I am now being told it will take another 2-3 weeks to arrive to their warehouse before scheduling a delivery date???? Absolutely f**king ridiculous. You can't get in touch w a single person over there- even with direct phone lines and email addresses. No one answers unless you call the claims department. I'm so over this company already, and as someone in the trade, I expected a much better experience than the one I got. So disappointed. 10/10 would not recommend, would never order from here again.

An adorable, interesting, kind store. Great for presents…read more We stop by weekly to browse.

it's unfortunate bc i liked going to this place, but the service from the owner is horrible. gave…read moreher a few chances, but no more. she refused to wrap my purchase (1 piece), but was fine wrapping for the person before me and after me. seemed discriminatory. i won't be frequenting them again. the wrapping made the totally overpriced items tolerable. good luck with the high rent and surviving the neighborhood with your kind of attitude.

Hi! I went to this store today to find a new couch, it was huge and Victor my furniture sales…read moreassociate that was helping me was so Nice and Helpful, he told me everything that i needed to know and also showed me products in my price range, will definitely be returning to grab more stuff for my home. big ups to Victor!

I had the most wonderful experience at the 125th Street store. The selection was huge, encompassing…read more2 floors. The Manager Malcom was extremely professional and nice to deal with regarding our sales order. However, the best part was having SELENY CARRASCO PEREZ as our salesperson. Her knowledge of the inventory and recommendations were spot on. She cared, was extremely patient and has a great personality! As young as she looks, has worked there for 9 years. A wonderful asset to Raymour & Flanigan-please recognize her for the valued saleswoman she is!