Very quick and reliable service. He was just finishing a call and came out within 30 minutes of us…read morecalling on a late Sunday afternoon when our furnace quit in frigid weather. He immediately got us a new furnace the next morning and had it installed that day.

was recommended air pros and gave them a call, he came out to our property to quote us on the hvac…read morework we needed done, and told us we would be back thursday to service the machine and what to have available parts wise for him, we waited all day today, called and left voicemails nothing, i called from a different number and got thru to him and he proceeded to talk down to me and tell me "things change" and "i cannot guarantee a time i'll be there" and went off about how we didn't have the parts he needed monday...when he only came out to quote. we didn't know what was even needed at that point. he told me he works in leavenworth county and it's a very far drive for him and "very inconvenient" however i also live in leavenworth county and should have been told it was too far before we ever got started if that was the case. absolutely the rudest man i've spoken to, wouldn't even let me speak, told me i didn't understand and then hung up on me. DO NOT USE. STEER CLEAR.

From first call for my HVAC issue, Earl Bryant was on it. Quick dispatch and professional,…read moreeffective, and polite service from there. Pricing was very fair- and even handled an equipment warranty replacement for equipment they didn't install. Couldn't be happier. Danny (sales), and Kyler and Todd (service techs) were exceptional. Highly recommended.

Duncan was the Earl Bryant technician who just serviced my furnace to get it ready for cold…read moreweather. He was on time and very polite - he did a thorough job inspecting and servicing my furnace. I am very pleased and recommend Earl Bryant to anyone who needs their HVAC system maintained or serviced. They don't try to sell you a new system when you don't need one!

If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

I called for the $20. AC tuneup. 2 men, 2 vehicles showed up. Strange, one was an estimator. Found…read morelot's of faults with the furnace. Outside, the tech told me the connections were stripped so he couldn't measure freon content. TWICE. They urged immediate replacement of both units as well as the hot water heater. After they left, I had no freon in my system that was working when they arrived. I had a 2nd opinion provider visit that conferred no freon and showed me the connections were perfect. Mission lied to my face TWICE! I will never use Mission again. They had a great reputation until a conglomerate bought them out. I wish I could give them a zero rating.

I called Complete Heating & Air Conditioning and within 24 hours they were on site diagnosing the…read moreissue with my Mom's A/C. Not only were they prompt, professional and knowledgeable, Jake called to say he was ahead of schedule and to ask if it would be ok for him to arrive early. We are extremely happy with the service we received from him and his assistant. We will definitely use them again!

From the owner: Complete Heating & Air Conditioning, LLC. will take care of all of your heating and cooling needs…read moreand concerns! Our team of experienced professionals stand ready to handle any indoor air quality problem. Call our team now and experience the “Complete Difference” today for your air conditioner, furnace or heat pump! We promise to provide prompt, courteous and professional service!

I reached out for service but never received any follow-up, call, or estimate. Because they didn't…read morerespond, no interaction happened and I hired someone else." I contacted them but never got a follow-up or call, so no interaction ever happened."

Fair price but went with a different contractor who gave me a better deal and wasn't hires by a…read moresecond company

Gonzo's has been saving me this summer. They are coming out for the fourth time today. Quick and…read moreefficient with a good price. Great customer service skills.

From the owner: Gonzo Enterprise LLC, led by Navy Airman veteran Manuel Alberto Gonzalez, stands out for its…read morecustomer-centric approach, community engagement, innovation, and sustainability. Gonzalez's military background instills a commitment to excellence and service. The company actively supports veterans and active duty. Gonzo Enterprise prioritizes innovation, offering advanced HVAC solutions, and promotes eco-friendly practices for sustainability. This unique blend of values makes Gonzo Enterprise a leader in the HVAC industry, dedicated to exceptional service and community impact.

We have now dealt with Rick and his team multiple times on a variety of things for both our heat…read moreand our cooling systems in two different homes. I've never left a review, but wanted to here because he is just an awesome guy that does great work. I would highly recommend him and his team to anyone looking for heating and air service.

From the owner: Cool Heat KC is a local, Veteran-owned company founded in 2019. Our reliable HVAC professionals…read moreoffer individualized heating, cooling, and ventilation solutions for your home or business. Your comfort is our priority, which is why Cool Heat KC installs only the highest-rated systems and equipment available. Whether you need a maintenance check, emergency repair, or new system installation, we strive to exceed your expectations by providing exceptional service. We work with residential and commercial clients and are skilled in maintaining and repairing the industry’s top brands.