Went for an oil change and multiple times of inspections. Fast service. Good price. Oscar is a…read morepatient and nice person. He showed me why parts needed no replacement for minor issues. He helped me save money.

I am skeptical about a lot of mechanics in LA but im glad I pulled through here, they helped me…read morewith the front brake replacement 100$ for labor, not too bad, they also did an oil change as well which was great and they were really friendly even offering seating while we waited and helping us out personally with our car with tips, thanks so much! I will be coming here soon for tires thanks

Customer service is on point. Worked with me on cost. Very accommodating. Clean and orderly. I…read morehave a new shop since mine old long time location has changed hands and .....enough said

You really can't say very much about mechanics dealerships what I mean is integrity within the…read moreworkers or the technicians. I've been to this location many of times now and I regret going to other places. I don't even go to my own dealership where I get everything for free I'd rather come here. Service tech is out of this world and we'll take care of you know this honesty no up charging.

Sergio is truly the best! Prices are amazing, he helped me out with an emergency, patched up my…read moretire immediately, answered every single one of my questions, and educated me thoroughly about my tire. Highly highly recommend.

They got my Chevy Malibu 2019 running back brand new thank you Sergio greatly appreciate itread more

Amazing spot would recommend 10/10 times. Went in to get my wiper motor replaced and it was super…read morefast and relatively cheap. Ended up getting a defective one and they replaced it super quick and even replaced my wiper blades for free. If you're in need of anything, go here. You won't regret it.

I've been bringing my car to Ortiz Jr. Auto Repair for the past 7 years, and I honestly wouldn't…read moretrust anyone else with my vehicle. Every time I go in, I get clear and honest information about what my car needs--nothing more, nothing less. Ortiz Jr. always takes the time to explain the work being done and gives me fair, upfront prices. It's hard to find a mechanic who's both knowledgeable and trustworthy, but that's exactly what you'll get here. Highly recommend!

Great guy honest gave me the answer. I was looking for without going somewhere else and leaving my…read morecar for hours to be diagnosed. Been doing this man for many many years he hasn't changed.

It's a small hole in the way shop but the people here are very professional and do a great job it…read moreis my second time coming one time for my A/C this time for my brakes and must say both things are still going strong

I brought my truck in because it wasn't running right, and this mechanic quickly told me the…read morecatalytic converters were the problem. He assured me they needed to be replaced, so I trusted his diagnosis. Come to find out later--they didn't need to be touched at all. Instead of doing a clean, professional job, he tampered with them and ruined the converters from the inside. Now I'm stuck dealing with damage that didn't even need to happen, all because he misdiagnosed the issue and took shortcuts. Either he didn't know what he was doing, or he just didn't care. Either way, I would never recommend this place to anyone looking for honest or skilled work.

One of the best places in my neighborhood to get any type of muffler installed or radiator fixed…read moreand of course for catalystic converters to give you an honest price . there's no BS they're not trying to rip you off they're an honest business been coming here for the last well just about 30 years or more I have to say personally this is my go to spot whenever I need anything done. they've never done me wrong

Round chubby lady is sooooooo rude at the front desk... I just had my car repaired which they did a…read moresubpar job for $2500. The area they painted still has a black mark on it with compound stuck btw the doors. If you couldn't paint over my sensor, then you should not have promised me that from the get go. Why did you say it could look brand new???? Back to the lady who has zero customer service skills... do not raise your voice at a customer bc you accused me of having a bad experience with your coworker. And then when I responded asking about how you behaved, you shout "i dont want to argue!!" Please develop some awareness if you want to be client facing. First rule is greet customers in a friendly manner and act inquisitive. What is so hard about saying u will give me a receipt instead of being mute and unresponsive as I am standing there wondering what i am supposed be waiting for... and then acting like u are the victim... roll the footage bc you were already off the phone and could have communicated what normal people in CS do. Be more respectable. DO NOT TREAT CUSTOMERS THAT WAY BC YOU LOOK AND ACT MISERABLE.

I had a really great experience with this auto shop. I came in with damage to my front light/bumper…read morearea and was honestly stressed about how complicated (and expensive) it might be. They made the whole process super easy from start to finish. The team was professional, responsive, and really transparent about what needed to be fixed. They didn't try to upsell me or add unnecessary work, which I really appreciated. My headlight looks perfect now like nothing ever happened and the surrounding area was cleaned up way better than I expected. Turnaround time was also quick, and they kept me updated throughout, which gave me a lot of peace of mind. Overall, super solid experience. If you need any kind of light or minor body repair, I'd definitely recommend them.

I highly recommend this place. They took great care of both of my vehicles, an Acura MDX and a…read moreMercedes-Benz E350 convertible. Communication was clear, the work was done properly, and they treated my cars with attention and respect. It's hard to find a shop you can actually trust with different types of vehicles, but they delivered on both. I wouldn't hesitate to come back and recommend them to others.

BY THE GRACE OF GOD.... My car just so happen to break down 3 blocks away from Mr. Kool's Autoshop…read more All the good I've ever done in my life came back to me at this shop. Luis is the most professional, honest, helpful and kindhearted mechanics i have ever met. Even though he has a very high volume shop and constantly multi-tasking, he never seemed stressed or rushed and was very present and patient with every person that walked in there. Even though he had to deliver bad news on top of bad news with my car(due to a temporary fix I had done with a previous mechanic), this was the best overall experience I have ever had blindly walking into an autoshop. Highly recommended. Thank you so much Luis and team!