Dr. Kondradzhyan is very good, excellent doctor. He understands your concerns and help you for you…read moreto get better in every way. Staff in person visit, they are nice but if you die you can not reach them Over the phone. I called over 50 times today and couldn't get throw. No one answered the phone. I am going to give 5 star for doctor but 0 star for clinic staff being unprofessional. The clinic is not even that busy. They never answered the phones.

I've been with Elevate for years and think Dr Minasian is a great doctor - but for some reason they…read moreNEVER answer messages in the Athena Health patient portal and I mean NEVER. I'm not sure what the point of it is at this point.

Excellent service for a urgent care and pharmacy in the same building, I was in and out in no time…read moreespecially since it was for something minor. Really cool people and like the the convenience of being next to a sbux. Thumbs up.

Not Urgent Care They left a Home Health number at the front…read moredoor I came for an urgent service!

Went in for some bloodwork this morning. The technician that took care of the blood draw, Mark…read moreKlossher, was super pleasant and professional. He made sure I was comfortable, and even checked in to make sure I didn't have any issues with needles or with seeing blood. Had a great chat about breakfast while I waited, too. At other labs, the process is geared to get you out as soon as possible, so I appreciated the personal touch by Mark that made the process more relaxing. I've been a patient here since 2011 and the staff, as well as Dr. Mitropoulos, have always been a pleasure to deal with!

Called to make an appointment and was put on hold for 10 min before I decided to hang up and call…read moreagain. They told me that there's $150 admin fee for new patients which is charged by the medical group. I called the medical group to verify and was told that there is no such fee. I called the doctor office again and told them what the med group told me and now, they changed the story that it's a fee charged by the office. Called the medical group again and they told me that per contract, they should not be charging such admin fee to the patients. Whatever is going on here sounds fishy that I would not be a patient here whether they take back the fee or not.

For a primary care follow-up focused on cholesterol management, I had some recent lab results…read morereviewed and talked through what they could mean for my overall health. The advice felt practical rather than generic, and the front desk was pleasant and easy to work with.

I have been a patient here for years and they used to provide excellent care. Unfortunately, in…read morerecent times the experience has declined. The practice has become overly automated, making it extremely difficult to get in touch with staff or the doctor directly. Their website, which previously allowed messaging and appointment scheduling, has not been functioning for months. On several occasions I have had to go to the ER or urgent care simply because I could not reach my primary care doctor--who is supposed to be the first point of contact. When Dr. Emil was overseeing everything, the service was excellent; he is a great doctor. However, without proper access and communication, the quality of care is lost. I have since switched to another provider who is actually available to answer a call when needed. I hope this office can resolve these issues and return to the professional standard they once had, rather than continuing the current trend of being unavailable and overcapacity.

I had a 5-Star experience on my first visit at LibertyMed Health Group…read more The Appointment process was easy and the staff followed up with reminders via text messages. On my initial visit the front desk staff checked me in quickly and provided the required paperwork. The facility and examination rooms are clean, modern and up to date. I was seen on time by a very professional medical staff and I was impressed by each and every person I interacted with. It was a pleasure to be taken care of in such a professional manner and I highly recommend this medical group.

Dr. Babakhanians seems nice enough that is if you ever get chance to interact with him. Both my…read morehusband and I are medical professionals ourselves so we try to be as low maintenance as possible being we know how busy it can get. So was very disappointed when simple, basic standards of care were not met on several occasions by his rude office staff. 9 out of 10 times you will be placed on hold when calling, not even a friendly voice asking if they can put you on hold, just sound of someone picking up and then sending you to hold music. Was literally on hold for 23 minutes with no live person attempting to check in. Another issue was labs, bloodwork. They will always try to get you to have them drawn in office to make more money and convenient for them. If you draw outside at different lab due to your ins, then you can forget about getting the results from them. I had to keep calling week after week to remind and follow up. Never did I get call back from Dr, instead they made me make an appointment to come in and see the doctor after weeks of waiting just to tell me that all was normal?! Then on separate visit I waited over an hour to be called Back in when I had an appointment. Never made a fuss, understood things happen. What's not right is the double standard when I was a little late to my appointment due to an emergency. Was nowhere near an hour late like they've kept me waiting on numerous occasions. Yet they will automatically turn you away if you're 16 min late and reschedule you 3 weeks away. No empathy shown, no medical questions asked to see why you even need to see the Dr, or what it took for the patient to get there. Asked if the Dr or NP can see in between other patients or wait to see if someone didn't show, and even that wasn't allowed. The receptionist refused to even ask or relay message to Dr. Stated they were "busy" and started offering dates minimum 3 weeks away! Have never witnessed such callous actions from a medical office. Basic, simple standards of care we should expect from our providers are; -getting thru to a live person without first being on hold for 22 minutes -a Dr who cares, remembers you and follows up on your lab work instead of you having to chase down results yourself. - Being able to leave a message for your doctor and get a call back. -an office staff that treats you like a patient vs a number or inconvenience. Really wanted to like this place and Dr, but the negative experiences have much outweighed any positives. Not that they care, but my husband and I will be looking for new provider. As medical professionals we DO NOT recommend this place.

Yesterday was my second visit to this facility in a couple of years. My previous visit was a good…read moreone and this time was no different. 'Relatively short waiting times and first rate doctors, both times. I was in serious trouble when I visited a year ago and they pulled me back from the edge of a possible sepsis infection. Yesterday's visit was less dramatic but Dr. Kilaghbian is an impressive doctor and I felt I was in competent hands. Based on the reviews I've read, my opinion is an outlier but I do recommend this clinic. I've encountered more than my share of poor care at hospital ER's over the years and, for me, this is a far better way to access medical care. Maybe one criticism before I go, there is lots of discussion in the reviews about the front desk staff and it might be justified. That position is critical in setting the tone for the entire patient visit. It's a tough job but manners do count for a lot and (as you can clearly see in the reviews) make a lasting impression.

EXPENSIVE and EVASIVE about billing…read more I came in here for a suspected case of strep throat. I didn't have an appointment, showed up right when they opened, and was in and out in about 45 minutes, maybe 10 of which was with the actual provider. The place was nice and I left feeling like I received great care. They said there's no copay and that the bill would be submitted to my insurance. All pretty normal. The bill came and it was for over $700, nearly $500 of which was my responsibility. There was no explanation of what the bill was for, just an amount due. I spent the next couple weeks trying to get an itemized bill to no avail. I texted the number they texted me from. No reply. I emailed the address they emailed me from. No reply. I called the billing number and got an AI assistant who said they'd provide me with an itemized bill. Nothing came. I showed up in person to ask for the itemized bill, and all the person at the counter could give me was the amount due. They said they have no other information...at the actual place that provided the service. ALL I WANT IS TO KNOW WHAT I'M PAYING FOR. That's it. I know urgent care can be expensive, but I'm not just going to throw money at it without an explanation! They get two stars only because the service was good, the place was clean, and there was little wait for a walk-in. Now this refusal or inability to provide me with a detailed bill makes me think they're up to something shady.

From the moment I arrived, Tanny made the entire experience comfortable and stress-free. She was…read morekind, professional, and incredibly skilled. If you're someone who's nervous about having blood drawn, she's the person you want taking care of you. Her technique was gentle, efficient, and she took the time to make sure I was comfortable throughout the entire process. You can tell she genuinely cares about her patients and takes pride in providing exceptional service. She also creates a welcoming and well-organized environment that reflects her leadership and dedication. It's rare to come across someone who combines technical expertise with such compassion and professionalism. Thank you, Tanny, for making what is usually an unpleasant experience so easy. Labcorp is fortunate to have you!

I had the BEST experience at this lab, thanks to a beautiful young lady with curly hair!…read more Of course, I made an appointment, and from check-in to the very end, the entire process was smooth, quick, and stress-free. I read a lot of the reviews beforehand, and I noticed many people complaining about wait times. However, that's something you can expect pretty much anywhere when you walk in without an appointment. Some people are just so entitled & love to complain about everything! Everyone at the front desk was friendly, welcoming, and pleasant, especially the beautiful lady with the curly hair. She really stood out and made my experience even better. Throughout my pregnancy, I had my blood drawn here regularly by the beautiful curly hair girl and every single time, it was completely painless! HANDS DOWN, SHE'S THE BEST! I've had my blood drawn here by a few other phlebotomists in the past, but honestly, nobody compares to her (curly hair). She's so skilled that I specifically chose her every single time I needed my blood drawn. Overall, I had a wonderful experience and would definitely recommend this lab. Thank you to the amazing phlebotomist for making the processc so easy, stress-free, and comfortable!

I underwent back to back knee surgeries on my left knee... a total revision and after getting home…read moreI fell and torn my quadriceps tendon off my kneecap!! I needed some serious physical therapy but the pain was so excruciating I didn't want to move let alone go to some rehab. facility! If it wasn't for the physical therapist and the work they did to get me to walk again I'd still be in a wheelchair. Outstanding nurses, therapist and care was given to me

The emergency room at this hospital is an absolute disaster. I brought my mom in because her blood…read morepressure was dangerously high even after taking medication and she was showing possible signs of a stroke, yet the staff seemed completely unconcerned. We were left sitting in the lobby for hours with little to no monitoring or urgency. Any properly run ER would be regularly checking vitals -- especially for patients presenting with symptoms that could indicate a stroke or other serious medical emergency. Instead, it felt like nobody cared at all. Completely unacceptable level of care. If you value your health or your loved ones' safety, stay far away from this hospital.