No parents, just me, so of course I was nervous going in for the first time, but I had the best…read moreexperience I didn't know I was going to get! Andrew and Eddie was so patient with me through the intake process and following up to make sure I was comfortable. My provider and the staff were very clear with my questions I asked. Honestly, it's makes me soo HAPPY and WELCOME to finally be with AHF! Thank you to the entire team!

This is the absolute worst facility I have ever been to. They do not listen to your cares and…read moreconcerns. They don't answer the phone call for weeks and when they do answer, they are rude and wanna push you off the phone. I don't recommend anyone going here they have no customer service and they do what's in their best interest not the patient.

Helen took my blood very well, and as I sat outside in the waiting room, I saw that she worked very…read morequickly, took care of the patients outside so they didn't have to wait too long, and she was very friendly and excellent at her job. I will go to this lab again.

I am so thankful to Alex for his care and kindness. I am super scared of blood tests and was…read morefeeling bad but he was so patient and took care of me! Very grateful to Alex and highly recommend

This is the 3rd location I've gotten my PCR test at and their process has been uniform so far. The…read morecheck in is seamless with the QR code and the staff are friendly! The line was long when I arrived but it took no longer than 15 minutes. In LA time, that's nothing! I definitely recommend!

I took a test but did not hear back within the promised timeframe. I gave it some more time and…read morefinally emailed them. No response. I called the next day and was told someone would get back to me by the end of the day. No response again, nor to the email I sent the day after that. I called again the next day and was told they have no test result but would email me a free offer for a one-hour PCR to make up for it. I didn't get that either. 0 for 5, Sameday has yet to deliver once. A consistent waste of time. Go elsewhere if you need a Covid test result.

Excellent experience! I got a next day appointment. Found a spot right outside and went in. I…read morechecked in from my phone while walking in. Sat down, a lady asked if I needed the kiosk, I said I didn't think so. No sooner did the door open and my name was called. Carolyn helped me and she was a gem! I went to a different location and was given paperwork that wasn't complete! Carolyn lmk that I wasn't even given the right thing!!!! She corrected the mistake, gave me what I needed and sent me on my way. I was in there in total under 15 minutes. Carolyn was kind and efficient. I'd go back!

explain to me why after remarking on how many tests I needed to have done I then get the news from…read moremy doctor that Quest did not draw all the blood needed for the tests because they have a limit of 50 tests!? Why didn't the nurse practitioner inform me of this? Diabolically insane considering I now have to reschedule and travel to get my blood drawn again. I'm at a complete loss as to why this wasn't told to me at Quest. Lunacy.

We had a really good experience at Mederi during such a stressful situation. I brought my kid in…read morefor a possible broken leg, and the staff was incredibly attentive from the moment we walked in. The front desk was so understanding which helped ease some of the anxiety we had. The medical team was so patient and took their time to really examine him and come up with the best plan. They really guided us step by step to get everything handled. Thank god the X-ray came back negative for anything broken. We didn't feel rushed at all and truly appreciate how easy it was coming in and getting the help we needed. Made a scary situation totally manageable! I would definitely recommend this place! Thank you!

I went in today with horrible back and neck pain that left me not being able to walk and everyone…read morethere took such a good care of me! Starting with friendly front desk stuff and continuing with caring nurse and incredible doctor Kenneth! Everything took less than 30 minutes including images and presentations. I always fear to go to urgent care or emergency rooms as you wait for hours and leave hospital drained and tired but this experience was the best! We drove an hour to be seen there but it was worth it! Thank you to the professional team and doctor Kenneth!

I needed a drug test for a job that I just got. Holy cow I got a job. I haven't had a drug test in…read more30 years. Place is very clean and the people working were extremely nice. The staff communicated everything perfectly and I was ready to do my job. Sorry, I don't want to refer to the person as the worker, but I do not know their pronouns. They had a good sense of humor and we had some fun conversation. I'm gonna assume I pass the test because I know what I've put into my body With that being said, it's time to go celebrate passing another test. Anyways, the location was quick and easy plenty of parking. I was in and out in gosh I would say five minutes. I wanna say I would be excited to come back, but I would also hope that I have this job for a long time. Thank you

Very clean and fast! I was in and out within 15 mins. The staff was very friendly, shout out to…read moreJessie, who called me back to let me know i didnt take my change.. exemplary employee. Overall, I would give this place 10/10 for the fast service and great employees.

Owner Julian Preston canceled my confirmed appointment one minute before the time, after I drove an…read morehour. When I arrived, he looked me in the eyes, said nothing, got in his car and drove off. The parking attendant witnessed it. Avoid.

Great employee, very kind and patient with my questions. Simple process, easy and fast…read more Employers should use this facility. There is absolutely no line on Saturday morning. They even have free and ample parking, critical in LA. Thank you!

This place is a Godsend. They're super organized and quick (if it's not super busy). I was able to…read moreget a full panel of testing done, and it took 20 minutes total. I was worried since I was in between insurances, but they took care of me anyway. The phlebotomist/nurse who saw me (Aurora?) was super friendly too, which made me feel more comfortable.

AHF Wellness Center - Western in East Hollywood has been my go to center for a decade, aside from…read moremy primary care facility. They're open five days a weekend, Tuesday through Saturday. Opening from 10AM to 8PM during the weekdays and from 9AM to 5PM on Saturday. The online system via Healthvana is easy to navigate. You create a profile and can make updates as well as receive updates about your labs. You're able to access via mobile or at one of their kiosk inside. Depending on the day and your needs you can be seen rather promptly and address any concerns with a provider. The staff here is friendly, personable and thoughtful. They keep this confidential referring to individuals by their number. The Aids Health Foundation aka AHF has offered free testing services since the early 1990s, with this flagship location taking full effect in 2017. Offering free walk-in as well as appointment-based testing for STIs/STDS, HIV, and other services including vaccines, PEP treatment and PREP services for Descovy, Truvada and other HIV prevention medication. You sexual health is important to know and keep up with and nothing to be ashamed of #KnowYourStatus - one thing I truly love about AHF - Western is it's open to all. Free contraceptives. Free candy/suckers. Free services, though you can donate, which I do once a quarter. It's a short stroll from Hollywood/Western station and parking is easy in their lot and/or street local parking. Always dig the music here + free Wi-Fi. Their West Adams location is open on Mondays, but closed on Tuesdays with similar hours, but I highly recommend AHF Western first and foremost.

Gloria was not only very good at drawing blood, but also at calming down a very nervous 12 year…read moreold. She was patient and kind. I highly recommend!

I called Gloria on 12/30 at 11ish and she was able to come to our place for a blood draw for our…read moredaughter before 1 pm. She was great with her for her first blood draw. I asked her to text me after dropping the sample off at Cedars to confirm drop off and to provide me with the Cedars contact so that I could independently confirm sample receipt, all of which she did. Gloria was great and it's so nice to have this in home phlebotomy option for kids, especially during the busy time of the holidays.

I had a great experience at Quest on Alameda! Even though I wasn't able to make an appointment due…read moreto availability, I came in as a walk-in and was placed on the standby list. Yes, I had to wait a little (as expected), but it was worth it. Rosa, my phlebotomist, was extremely quick, professional, and kind. I'm so thankful for her and the whole Burbank Alameda team--they made the experience smooth and stress-free! Oh, and just a tip--there isn't any front desk staff here. Instead, there are three kiosks where you simply scan your driver's license and upload your insurance. It was extremely easy and made the check-in process very straightforward.

If you have an extra hour or two (or four, five or six!) to get a 5-minute blood draw procedure…read morethen Quest is the place for you! The wait times are simply UNBELIEVABLE. The people who own Quest must be wildly out of touch to think that this kind of dysfunction is appropriate. Here are a few survival tips: 1. Make an appointment. That way you might only maybe wait 1-2 hours. Yes, seriously. 2. Get up and stretch every half hour or your back will ache like hell. 3. Bring water. Whatever you do, do NOT get up and leave to get water and return in 5 minutes because if inexplicably call your name while you're not in the room, you will lose your place in line and .... they.... do ... not ..... care. 4. Bring snacks or be prepared for your blood sugar to take dive in about hour 3 of the marathon wait. 5. Be nice to the poor, overworked, abused staff who are getting hit from all sides. That is if you actually see them. The "reception" desk is closed and you handle checkin courtesy of some ipad looking things at the front. All jokes aside, this is NOT how healthCARE should be. It is so incredibly sad that Quest thinks that their patients have NOTHING BETTER to do and have no concept of CARING for their patients - most of whom are sick, and some are scared and stressed and Quest just adds to the misery. It's shocking they would let a company function like this. Saying that, the staff did their best and with such a horrible working environment, I'm impressed with their decorum. I want to make it crystal clear that the person who took my blood was friendly and efficient. The woman who came out about every 20-30 minutes to explain to everyone they would be there for hours was pleasant enough. It's the whole concept of Quest's customer service that needs a full blown overhaul, not the people. They were doing the best they could under pretty tough circumstances. THIS PLACE IS REALLY OUT OF SYNC WITH THE NOTION OF CARING FOR THEIR PATIENTS. SAD!