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    Melbourne Medical Center

    1.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    10 years ago

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    Coastal Psychiatric Urgent Care

    Coastal Psychiatric Urgent Care

    1.4
    (5 reviews)
    0.3 mi

    its extremely unprofessional and inappropriate for a psychiatric (medication) provider to ask a…read morepatient if they've accepted Jesus Christ in their heart, esp when the patient, who btw is also a psychiatric provider, specifically states they do not want to incorporate religion into their treatment. psychiatric care should not be used as a vehicle to preach. aside from this, the provider was fine; friendly and knowledgeable. had the preaching not occured or been encouraged for symptom management, the pt may have felt comfortable seeing her again. Was very happy with Dr. Karle (Therapy) she is a very good clinician.

    SERIOUS CONCERNS REGARDING "PATIENT PRIVACY" AND "BILLING" AT A PSYCHIATRIC FACILITY…read more My experience with this facility raised 2 extremely serious concerns that I believe perspective patients and their families should know about: 1) I became aware of unauthorized recording equipment being used in patient rooms during interactions involving clinical staff including a therapist and a psychiatric nurse practitioner. UNAUTHORIZED RECORDING IS ILLEGAL AND UNETHICAL. I felt re-traumatized disillusioned and betrayed. 2) after I had terminated services with a particular therapist approximately 3 months earlier- and had also communicated my termination to the billing manager- I was later charged an additional $75 NO SHOW FEE. I notified my Bank immediately and they deemed it "Fraud." I dispute this charge and find it completely unacceptable to Bill a patient for a No-Show after Services had already been terminated and the facility had been notified. These are not minor customer- service issues. Patient Privacy( HIPAA law) and accurate transparent billing should be fundamental standards in Mental Health care.

    Melbourne Medical Center - familydr - Updated August 2026

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