Incredible, kind customer service who went out of their way to help us even when the store was…read moreclosed! When my family was stressed out, this family stepped up to help us understand our medical supply issues! Do not hesitate to visit this business.

This is definitely a place to go to when looking for a medical supply item. I was in need of a…read moreRollator walker for large men. I was shown a wide variety of options with height (6"4) and weight (250 lbs.) The people there were very friendly and helpful. Was shown which ones would best fit my needs. made a purchase with confidence that I got the best one suited to my needs. Would recommend this store for anyone needing medical supplies.

Thank you so much! My mom came in to visit for the weekend and needed a wheelchair since she has a…read morebad hip. The ladies here made the process super quick! Was in and out in less than 10 minutes which was great because we were pressed on time. Returning the wheelchair was just as easy. They have various wheelchair styles that you can rent out, just check their website or give them a call to find something that suits your needs.

I found the EZ Medical Store online after my parents confirmed they'd be visiting, and I knew I'd…read moreneed a wheelchair for my Dad. Located conveniently near Hwy 60 and Cooper Road, it is in a small industrial building across the street from a nice shopping complex. I was relieved to learn that EZ Medical Store offers medical equipment for rent or purchase, and that the rental fees for a wheelchair were convenient and reasonable ($35 for a week). Even better, they had so many wheelchairs in stock that it was not even necessary for me to reserve a wheelchair in advance. The first time I rented a wheelchair, I walked into the Store, provided my personal information and credit card, and walked out with a wheelchair. One of the helpful attendants showed me how to open and close the wheelchair for storage, and then carried the wheelchair out to my car for me and placed it into the car (THANK YOU!). I was happy enough with the service to rent from them a second time, and this time, one of the managers suggested a scooter rental instead of a wheelchair and so I took home a scooter instead. At first, I had been concerned that there would be no way I could get a scooter into my small car, but the manager showed me how easy it was to take apart, and how difficult to break (Ms. Fumbly Fingers here.). He showed me how to use it, and then with his guidance I took it apart and put it into the trunk of my car (small Toyota) myself so I'd remember how to break it down for transport. The real win, the real reason I went to Easy Medical Store made itself apparent when I surprised my Dad with a scooter instead of a wheelchair. His eyes literally lit up, and the next day, he asked if he could take the scooter for a spin outside, and spend time outside walking with our family. What a huge relief. He proceeded to use the scooter nearly every day, which was a relief to our family. Seeing him active, feeling empowered driving a scooter instead of a wheelchair, and having him get some sun on his face for a couple of days was very important for all of us. Had it not been for Easy Medical Store, I would never have considered a scooter, because I thought it would be too big and too expensive for us to manage. But, it made a big difference for my Dad and my family. You can't buy moments like that - Thanks Easy Medical Store.

What a horrible experience with Cami. She sold my mom a $3000 POC (portable oxygen). After 2 months…read moreit quit working. It was sent back for warranty. Mom was legally blind and did not know it was in error mode. She was deprived of oxygen for 2 weeks. She had a drastic decline at that time. We were told 2-3 weeks to repair or replace.... Nope it was 4-6. Today I got a call that it's fixed. It's 5 months old... they said routine repair. Cami did not call but had someone from the store call me. Well... mom died a week ago... I'd NEVER tell anyone to use Cami or this company. I'm heartbroken and this was so unkind of her. PCP felt and requested that it be simply returned and reimbursed. They refuse. It's not right.

I went to purchase a 2nd Genu knee brace from the Mesa AZ store. I wore my original brace so we…read morecould match exactly. Denise got the brace off the wall & I purchased it. The next day we left for our summer home in Overgaard AZ. When we arrived I discovered it was the same brace but WRONG size. I called Denise immediately & she said no problem just bring it back when you are back in Mesa next month. Today I went to the store & AMY your manager was extremely rude to me. Denise was working & verified what happened. AMY told me it said NO REFUNDS on the back of my receipt. I told her it was Copper State's mistake & if she did not refund I would just dispute on my Amex card. She told ME I was rude & argumentative & that she did not have to refund if she didn't want to. WOW.., hard to believe you would have such a unprofessional & nasty person as the manager!! Btw... I had to get her name from the other (nice) employee- Denise as Amy ignored me twice when I asked her for her name. Copper State please either re-train or get rid of her. She is not a good representative of your business.

I needed a few grab bars put in the shower and bathroom.Service was great! My husband feels a lot…read moresafer now. Very grateful for the quality of work and product.

Very professional and friendly. I needed a replacement CPAP machine. I spoke with Tawni on the…read morephone and she had some great recommendations on a new CPAP machine. When I went to the store, the sales rep went to get Tawni and she had the machine ready for me. Tawni is very knowledgeable and friendly. Great experience.

Stopped in to see and test drive their selection of electric wheelchairs. The manager was helpful…read morein explaining the different features. The store has a wide selection of mobility devices and aids.

My grandmother is in town and we are renting a walker from this business. My mother was able to…read morecall and get a walker rented in advance for me to pick up ready for my grandmother's arrival. Easy process and the store associates were helpful. They have a wide range of items to rent and I am amazed how I stumbled upon this gem. Rented the walker for $35/week. I think it's a good price, I will follow up on the experience once the week is up and the item is returned. Overall so far so good

I don't wanna even give 1 star. Most items are expensive…read more Regular price. If you see the price on the website that is not store price. I found my size was 30%, but not many. Ladies on the floor weren't friendly and welcome. One girl was playing with her cell phone. It wasn't a good experience at store this morning.

Store manager Kathryn went way above and beyond to help me get all the specific style of scrubs…read morefrom various locations that I was looking for. She spent a TON of time with me and was so incredibly helpful. Thank you Kathryn!

Excellent family-owned business! I picked up a hospital bed, air mattress, and other medical…read moresupplies for my mother, and they took the time to make sure I had everything I needed and understood how it all worked. They were knowledgeable, caring, and truly went above and beyond. I highly recommend them to anyone needing quality home medical equipment.

10/10 would recommend!!! They have the most affordable prices on all medical products. Very down to…read moreearth, friendly and knowledgeable people. They speak English and Spanish. I will definitely be coming back in the future!!! ¡¡¡10/10 lo recomendaría!!! Tienen los precios más asequibles en todos los productos médicos. Gente con los pies en la tierra, amable y conocedora. Hablan inglés y español. ¡¡¡Definitivamente volveré en el futuro!!!

Very helpfull, they helped me a lot to add a speciaty cane tip, like an extra 30 minutes . Great…read moreassortment of helpful home comfort devices.

Excellent customer service. They were informative and very nice. Prices were reasonable, too.read more

Kirit was very knowledgeable and great at explaining equipment, ensuring your own unique situation…read moreis incorporated into his instruction for use. From the initial conversation to pick up was extremely fast! Highly recommend!!

In the beginning of service with PHM they were great. I had incredible health insurance benefits…read morewith my employer (Intel) and everything was covered...no problem! Fast forward 6 months, and they started some auto refill for CPAP equipment. I said NO...several times. Then at 1 year same crap for CPAP. Fast Forward another year, and I needed a new rubber face contactor/cushion. They said oh no, we will go ahead and order the full annual supply kit for CPAP. I was now retired and had Medicare. They said no problem, my copay was approx $125, I paid it, and they sent kit to me (Approx $365 more to be paid by Medicare. No problem they said, we do it all the time? Then a couple months later they said Medicare wouldnt pay bc my primary care doc didnt put in a order for supplies? And there arent any retro provisions for what they already did? They said get an order from your PCP asap. I did but it was a couple months later. Too late. Medicare said the PCP order had to be made b4 PHM send supplies and bills Medicare. Well imagine that. Now they say Im on the hook for the full price order, and I said no way, you pressured me to get the whole damn kit when all I needed was a face cushion. Luckily I had several face cushions from my sleep study provider while there overnite. Since then I have been hit up for the balance...still. Im done with them. inconsistent and pushy.