I felt like I was in good hands here. Staff were friendly and professional. Check-in was a breeze…read morewith no delays. Imagine process also went well and I feel comfortable to come back again. Would recommend others to this location as well. Front office does face towards the east a bit and there is plenty of parking. Signs should direct you to their front door. Place was clean and plenty of hand sanitizer. Waiting was minimal and was able to make an appointment quickly along with check-in having no issues.

I am first going to say that the staff members were pleasant and courteous. No issues there…read more My issue is on the back end. I sent a patient In for an MRI. No report to date and reviewing the images, the patient is walking around on a broken leg. Health Images used to get reports to the Doctor within 48 hours. I called and they now say 6-8 business days. I can advise the patient but they need the report for offices to get her in quickly due to the severity of the issue. MRI 's aren't typically done unless the physician feels that there is something wrong. 8 business days, for an MRI report is inexcusable if surgery is .warranted.

I have had many different imaging procedures at the Lafayette location. The desk personnel are…read moresuper nice and ready to help with all questions. The technicians are competent and professional. Several months ago, their technician Violet really impressed me in the way she explained a procedure. My emotional comfort went way up afterwards. Everyone is great at the Lafayette office!

I had a CT scan to get a calcium score AND, separately, a pelvic ultrasound. Both techs were…read moregreat. I got my results quickly and the out of pocket cost was cheaper than what I was going to have to pay through insurance at the hospital.

Turned 50 not long ago and was being prompted by my doc to schedule the dreaded colonoscopy. Never…read morehad one before, but knew all about it through friends and family. While doing an internet search for a local provider, I came across an ad for virtual colonoscopy with Front Range Preventive Imaging. Did a bit of research and it sounded less invasive, faster, without sedation, and took a look at surrounding structures besides the colon using CT scan technology. Called and spoke with a super helpful and professional woman who checked with my insurance to see if it was covered, which it was. Scheduled, received prep and instructions in the mail a week prior to the procedure. Prep was not bad at all the day before; fasting, laxatives, lots of fluids. Procedure was fast and easy; all the staff was very nice and professional, explained each step thoroughly, took about 15 min to explain what would happen, only about 10 min to run me through the machine. No sedation, I was on my way to a big breakfast right after. Had to call a week later for results, but I think that was because I didn't specify where to send them correctly. They emailed them promptly. Report was very thorough and in addition to my colon remarked on findings of all surrounding organs and boney structures. I am super impressed and happy with my experience and would recommend this over conventional colonoscopy to anyone without a family history or prior finding of polyps. The only downside is that if there are any polyps found, they can't remove them during this procedure, you have to go back in for the convention route.

Extremely slow in getting My results. What was supposed to…read morebe 2 days, turned into a week. It was an x ray. Not sure why it took so long to send it to my doctor.

I was in and out in 15 minutes, staff was nice. My doctor told me it would take a week to get…read moreresults so not a big deal.

Both my doctor and myself are still waiting for radiology results that were taken two days ago. It…read morewas supposed to be a 24 hour turn around and now it's 48. Both his office and myself have tried to contact them to find out the status with no success.

Be warned that if you use or are referred to this Imaging clinic that they PROSELYTIZE with…read moremessages about God and prayer over their PA system, while you are stuck as a captive audience in the waiting area. If you want a church, visit a church. If you need a CAT scan, I'd recommend someplace else.

No complaints about the care. Billing was another matter…read more I received prompt and professional care during an X-ray and MRI for an ankle sprain. My Medicaid co-pay was low and I never received another bill. However, months later I received a bill from a collection agency for almost $1,000. A call to AMI billing cleared it up -- my account was sent to a collection agency in error. In the meantime, I believe my credit rating has taken a hit. Makes me wonder how often this happens.

I never even stepped into the place. They took over a week to precert me and then when I asked…read morewhat it would cost they said they couldn't give me a price since they didn't have me scheduled for an appointment. What did they do for that week during precert ???? This was the worst customer service experience I've seen in a long time.

Yet again I called Boulder MRI to get a copy of my images and radiologist report. Margaret at the…read morefront desk was extremely helpful and polite. However, they wanted $10 to mail a disk to my physician where Health Images didn't require any money at all and was happy to do it. I called back later that evening because I forgot to ensure the radiologist report was along with it. Rhonda answer the phone and was extremely rude,in fact belligerent, from the beginning of the conversation to the end. She is one of the rudest front desk people I have ever encountered. I'm not sure how she still maintains that position working with patients?

Wow. Talk about "not getting it".... I recently went to Boulder MRI for a scan of my brain,…read morebecause I've been having seizures. Having already had cancer, the scare of course was that I might have a tumor in my brain. And I've already had several MRI scans, so I know what is involved. Given my health problems, as you might imagine, I've had a LOT of interaction with lots of health services providers over the past couple years. And I've been treated like a chunk of meat before, and long ago lost any hope of being treated with dignity; that's just how the system is, I guess. But this is the first and only time I've ever been treated so badly, so rudely, that I quite literally told the technician "F#$% you, I'm going somewhere else" and walked out of the facility. Here's how it goes at this joint: you walk in the west door, where they've got a counter jammed in a corner of the urgent care clinic. They hand you the obligatory stack of questionnaires and billing forms and send you over to sit at a little table in front of the entry doors, where the cold wind blows your paperwork off the table while patients troop in and out of the door into the clinic. They want you to be 30 minutes early for your appointment to do all this paperwork, of course. So I dutifully arrived at 10:30 for my 11:00 appointment, filled out the paperwork, and sat with my coat and hat on in the "breezeway" wishing there was at least a magazine left by the last person.... finally at 11:30 the tech comes out. Looks at me but doesn't acknowledge me at all. Just goes over to the counter and chit chats for a while with the receptionists. Then brings a clipboard over and says "Matt? follow me" and marches off. No apology for making me sit there, nothing. No "hi, my name is...." Doesn't even wait for me to stand up before she starts off down the hall. So we go into the bowels of the clinic, and in the very back she opens a closet. I swear it was a converted closet! This "changing" room isn't three feet deep if it's an inch. I don't know, maybe it's a test to tell if anyone is claustrophobic before they get in the machine? Then she tells me I need to strip naked and put on one of those ridiculous gowns. Oh, I should please leave my socks on, though. I told her A) we're scanning my head, and B) I'm only wearing sweats and a t-shirt, not anything metallic, no zippers no buttons no anything. "Well, we have protocols to follow." Yeah, I get that. MRI machines have powerful magnets and you don't want to risk the liability of somebody getting burned or injured from having anything ferrous on their person. But seriously, butt naked? How about leaving my t-shirt on under the gown? How about offering me some pajama bottoms so my fat hairy ass doesn't have to hang out in public? "No, we still have our protocols" Yeah, well.... "F$%^ you, I'm going somewhere else." Because I've already had several MRI scans in my life, I know what to expect and what not to wear - and I have never been protocol'd into humiliation before. I know it sounds trivial... but remember, I'm the guy who went through treatment for rectal cancer - hey, there's hardly any humiliation you can think of that I haven't been through already, so that should give you some idea of how rude this gal had to be for me to go off like that. So I went home, researched online to find another facility with high resolution 3 tesla machines and ended up driving all the way down to Aurora to the Anschutz hospital. Where I was treated very nicely, given a comfy chair to sit in, called by name and chatted up with polite conversation, told it was OK to leave my t-shirt on under my gown because it's chilly in the exam room, and given some pajama bottoms to wear without even having to ask for any of it. Does the tech's attitude really matter at a diagnostic imaging center? I dunno, perhaps not. But I'll tell you what, there was no way in hell I was trusting them to give a damn about me or my health, given how I was treated.

My mammogram experience went pretty well. Who was very easy to call and make an appointment. I did…read moreend up calling because I needed to schedule an ultrasound along with my mammogram and if you call you get different option options as far as where you're able to have your appointment done versus if you schedule online everybody I dealt with was super nice from reception to the technician to the doctor. I saw who did my ultrasound at the end. I will be seeing these folks again next year.

I have been using this center for over 5 years with no issues with the insurance coverage. This…read moreyear was a different story. I confirmed with the front desk that my insurance was accurate and wasn't concerned with payment as it hadn't been an issue previously. However, I was not informed that my insurance was no longer in net-work and I was charged $800 for the service. I was not alerted that my insurance no longer was valid for this service at the desk and am outraged. At the age of 79, I was not even sure if I should be getting mammograms. If you schedule with this company, make sure your insurance covers this and don't take the office staff to help with that information.

I agree with Sophie S., below. It seems like this location had some serious issues a few years ago,…read morebut they don't seem to be going on now. I am also a fan of Jessica: quick, painless and very professional. I do recommend making an appointment online before you go, and knowing exactly where it is, as this location is a bit hard to find (even for neighbors and Google) and it has slightly atypical business hours. I made an appointment maybe 2 hours ahead of time, arrived a few minutes early for check-in, waited no more than a couple of minutes, and the staff was swift and professional. I was in and out so fast, I was literally back in my car two minutes before the appointment I had scheduled online, ready to get on with my day.

The previous reviews are not indicative of this LabCorp currently. This is my 2nd visit here for…read morelab work and Jessica the phlebotomist is wonderful gentle and draws blood with NO pain. The front desk is polite and I never have to wait!! I would highly recommend this facility!!