Often and repeated visits, staff is friendly, helpful & caring…read more Time efficient, very communicative on any possible delays and fairly easy to obtain appointments.

Top notch service and staff!! Michelle at the front desk was excellent getting me in ASAP since I…read moream losing my insurance at the end of the month. She was very quick and detailed about everything, including what my patient portion would be. Will, my MRI technician was also fantastic. He made sure I was in a comfortable position and had everything I needed. I let him pick my music after he gave me some headphones and it was a great selection. This was by far, the most positive MRI experience I have had. And I got my results back very fast!

Boulder Radiogists: Their imaging service itself is highly professional but their billing and…read morepayment services are outsourced and absolutely broken with minimal customer support. If you have a choice get imaging at another hospital not here, it is that bad!

I did not invite BR to join my care team through Boulder Community Health, but it happened. As a…read more'notification' that my invoice was being mailed, I received a threatening text. I took time to find a way to reach them, other than clicking the text link. When my bill arrived it also included additional threats around what could happen if I failed to pay in 15 days. To BR, first notice is also final notice... Don't threaten and disrespect your customers. The way BR chooses to deal with clients is unacceptable.

Extremely slow in getting My results. What was supposed to…read morebe 2 days, turned into a week. It was an x ray. Not sure why it took so long to send it to my doctor.

I was in and out in 15 minutes, staff was nice. My doctor told me it would take a week to get…read moreresults so not a big deal.

ADA / ACCESSIBILITY RATING OUT OF 10 = 7.5 Well done!! (1.0…read moreout of 1.0 for each) -Waiting/check-in area -Interior Waiting Alcoves -Bathroom space for wheelchair/scooter -Stairs/ramps/elevators -Parking/parking lot ramp(s) -Tight turns, clear aisles/hallways Passable (7.5 out of 1.0 for each) -Procedure Rooms: Rely on staff assisting patient on & off of MRI table rather than assistive device(s) -Entry/exit through main, bathroom doors Could do better (0.5 out of 1.0 for each) -Easy in/out seating: Other than in changing room (see above) Needs improvement (0.0 out of 1.0 for each) -Changing Rooms: No grab bars; No way to get from door to bench (to sit on while disrobing); No way to get up off of bench

They did a great job with my wife's 2 MRIs she had recently. They were friendly and welcoming and…read moreprofessional.

Not reliable. I've been rescheduled 4 times in 1 month. It took me over a month to get a routine…read moremammogram screening. Sally Jobe is now sending me to a location 2 cities away. They always cancel at the last minute as well.

I arrived at the office precisely at my scheduled appointment time, albeit one minute past the…read morehour, and was denied service. During this encounter, another patient verbally accosted me and made physical contact in an inappropriate manner. The staff did not intervene to ensure my safety, nor did they demonstrate any willingness to accommodate my situation. Such treatment creates an environment that discourages individuals from seeking medical care or undergoing necessary screenings

By far, he smartest and most compassionate doc ever. She is nationally known and speaks at…read moreprofessional meetings around the country. If you need help with pelvic pain, varicose veins or any vein problem, Dr Spencer is the place to go. She's been my doc for over 10 years and has really helped my legs to be so much better.

Dr. Brooke Spencer. This is one of the most amazing Doctors…read morein Colorado. She has saved my life, literally, and performed amazing and difficult procedures on veins and blood clots. Can you give a Doctor 10 Stars. She deserves them. I just had a recent hematoma from a procedure with another doctor, who then was out of town. She and her staff went out of their way to perform an ultrasound and consultation for a really serious problem. My thanks. Very smart. Very kind. Very talented. An amazing Doctor and Staff. I cannot imagine anything less than the highest rating possible. Thank you Dr. Spencer. The world needs more Doctors like you. In addition, the staff is great. Darlene is a great nurse, communicator! Thank you Darlene.

I was sent there to ultrasound for a kidney stone and was told that it had passed. Well, here I am…read morein the hospital again because it hadn't. INCOMPETENT

Six months ago, I was a medical imaging virgin. Fast forward through a few diagnostic and post-op…read moreadventures, and I've become something of a medical imaging connoisseur. And let me tell you--MRIs and ultrasounds are not all created equal. The difference between a well-trained technician and a "winging it" one can be the difference between clarity and chaos in radiology. That said, the Boulder HealthImages team deserves a standing ovation (or at least a polite golf clap in the waiting room). They've mastered the art of making patients feel comfortable, welcomed, and even a little less like human science experiments. Their proactive communication, operational efficiency and imaging expertise set them apart from the rest. Check-in paperwork? Online. Easy. Done. (Pro tip: if you're allergic to online forms, don't take it out on the staff) Once you've completed the initial intake, future appointments are a breeze. Wait times? Practically nonexistent. I've walked in for x-rays twice and been whisked back almost immediately. MRI and ultrasound appointments? Not only punctual, but often started earlier than scheduled. You can request a disc with your images, if taking it to a doctor that does not have HealthImages portal access. Prefer digital? The patient portal has you covered. One caution: the technical imaging here is top notch, but I personally rely on my specialist to read and interpret the images. I don't depend on the radiologist's determination alone, and I recommend others do the same.

I am first going to say that the staff members were pleasant and courteous. No issues there…read more My issue is on the back end. I sent a patient In for an MRI. No report to date and reviewing the images, the patient is walking around on a broken leg. Health Images used to get reports to the Doctor within 48 hours. I called and they now say 6-8 business days. I can advise the patient but they need the report for offices to get her in quickly due to the severity of the issue. MRI 's aren't typically done unless the physician feels that there is something wrong. 8 business days, for an MRI report is inexcusable if surgery is .warranted.

Went for a CT scan. Receptionist asked for last name I spelled my last name she immediately said my…read morefirst name. So I agreeed she hands me paperwork and my last name was wrong. So apparently they don't verify you they don't listen to you spell your name and they just assume. Then immediately blamed it on the order sent in but nope incorrect you should have verified who I was and I spelled my name for you and I gave her my id?? How does this happen? Incompetence of their jobs. Do better.