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    Medical Supply Depot

    5.0 (2 reviews)

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    7 years ago

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    Specialty Medical

    Specialty Medical

    4.7
    (57 reviews)
    22.7 mi

    Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

    On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

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    Specialty Medical
    Specialty Medical
    My wife and two daughters along with myself enjoying a nice lunch together thanks to Doug

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    My wife and two daughters along with myself enjoying a nice lunch together thanks to Doug
    Life Medical Home Care

    Life Medical Home Care

    2.8
    (19 reviews)
    3.6 mi

    The Experience I've had at Life medical home care has been the best care I've ever received! The…read morestaff is extremely knowledgable of all there products. They provide everything from power wheel chairs to bead baths, oxygen tanks, special footwear, mattresses and everything in between! I refer all of my patients to Life medical as the one stop shop for all medical supplies. Not to mention the best prices! Most importantly they were with my medical insurance carrier to make sure I am receiving the best attention and care I need! I will never go anywhere else for medical supplies!

    Do not use this company. I have a customer power chair being ordered by them and they are the most…read moreirresponsible and unprofessional company I have ever dealt with. 7 grievances filed with my insurance They have refused to speak with me since April 2nd when my evaluation was done. My paperwork was put in as urgent. They fumbled it; they put the wrong order in; refused to call me back after I call, my caregiver calls, my insurance medical team calls DAILY. They have a manager who should be investigated by the police at this point who promises to call patients back but refuses to do so. I didn't listen to the reviews here but my god I should have. It's BEEN MONTHS My chair still hasn't been ordered. I'm so beyond screwed as a patient. They are literally killing me and couldn't care less. I served my country and this is what I get in return? DO NOT DO SERVICE WITH THIS FRAUD OF A DME COMPANY. RUN!

    Medical Supply Depot - medicalsupplies - Updated June 2026

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