The staff were very helpful! They had all the supplies I needed. The staff are super wonderful at…read moreresponding to any and all questions. Highly Recommend

VERY DISAPPOINTING experience. We rented an electric wheelchair for our father, a disabled veteran…read morewith Parkinson's, and were initially glad to find availability. Unfortunately, we given only a brief demonstration of how the wheelchair operated, with no written instructions, manual, or supporting paperwork provided. There was also no assistance offered in getting the equipment to the car. During pickup, my husband overheard staff mention that the unit could be difficult to charge, which raised concerns. When we attempted to use the wheelchair during our trip, it powered on, light flashing but would not move at all. By that point, we were too far away to return to the store, and without any instructions, we were left trying to troubleshoot on our own. Most concerning was the response when my elderly parents called to report the issue-- they were met with a dismissive and defensive tone rather than empathy or a willingness to help. The interaction was particularly upsetting given their age and the circumstances. After returning the wheelchair, no resolution or follow-up was offered, despite being told the owner would call to discuss our concerns. That never happened. We have rented medical equipment across the country for many trips and have never encountered such a lack of support, professionalism, or basic customer care. This experience was both frustrating and disappointing, and we DO NOT recommend this business.

Keith fixed my scooter for me and adjusted the seat for my knee, while I waited. He was very…read morehelpful. This is my second time coming here always pleased with the service. I highly recommend Wellness Medical.

Service is XLNT! Keith is "One of the GOOD GUYS"! Great…read moreselection & value! Went the "extra mile" for me. Would recommend!

We had an exceptional experience working with Jose Ybarra while purchasing a conversion car for our…read moredaughter. After visiting several different dealerships and speaking with multiple salespeople, it became very clear that no one compared to Jose in terms of professionalism, knowledge, and genuine care. Other places left us feeling rushed or uncertain, but Jose took the time to truly listen to our needs and understand what we were looking for. From start to finish, he made the entire process smooth, stress-free, and easy to understand. He was extremely helpful, patient, and thorough in answering all of our questions, and he never made us feel pressured. Buying a conversion vehicle can feel overwhelming, but Jose guided us through every step with confidence and compassion, making sure we felt comfortable and well-informed throughout the process. We are incredibly grateful for Jose's dedication, honesty, and outstanding customer service. Thanks to him, we felt confident that we were making the right decision for our daughter. We highly recommend Jose Ybarra to anyone looking for a trustworthy, professional, and truly supportive car-buying experience.

From quote to install to drive out, the whole experience was professional and service driven. A…read moreshout out to Deanna and Ricardo.

Charged $35.00 for a $8.99-$12.00 item at Walgreens or Walmart. Stamped "no return item" on…read morereceipt. I won't do business with them in the future. Too many other places to get the exact same at a substantially less price.

The staff was very helpful and knowledgeable about the products I needed. Everything from tape to…read morelarge medical supplies they have it was a one stop shop.

Poor service, incompetent staff. I drove out to pick up medication after confirmation that pick up…read morewas available. Every time, I left without being able to pick up due to some back end confusion. Switching pharmacies immediately.

This is an important pharmacy. It's poorly run. The service sucks. But they cater and communicate…read morewith the local Vietnamese population like no other pharmacy can. People get helped here.

My favorite pharmacy. They are contracted with multiple insurance companies, including Brand New…read moreDay. They have the ability to "bubble pack" medications for daily administration at institutions (e.g., assisted living or memory care facilities). And they are very communicative to ensure everything is going smoothly. A+.

I am very happy with this pharmacy, it has a very good service and everyone treats you with…read morekindness and a smile always. They offer you a consultation to understand what medicine is for, the service is also very fast, they give you medicine in less than 10 minutes. Whenever I go they treat me like family and I like that, that's why I always come with them. They are also giving free masks to people over 65 years old and new customers and that is great because with what we are living with the pandemic they are helping you with a good gesture of kindness in donating masks that speaks highly of them .. they also offer free deliveries

Extremely fast turnaround to fix my machine and to mail it back. My machine is like brand new!…read morePerfect. Thank you!

Needed to purchase a smaller CPAP device for travel, and was recommended by my provider to come…read morehere for repairs and purchases. Louis was extremely helpful and explained my options, while also listing out the pros and cons of the main two devices available for CPAP use. I also found that his pricing was similar (better, without shipping costs!) compared to some of the online prices that I came across for the same machine. Overall, the office location might be a smidge tricky to find but once located, the service was great, the information was helpful, and the CPAP device I purchased works well thus far!

Paul was incredibly helpful and willing to work with me to get what my father needed.read more

I was in town with my daughter who had an injury and we needed a new knee scooter so she could get…read morearound Disneyland safely. Paul came to the rescue and helped source an off road model which didn't end up working out. He was so kind to exchange that one for a regular terrain knee scooter and helped to process the refund for me. He is sincere and caring and will go above beyond for his customers.

THEY ARE THE BEST! I have urgent need of a POC and they carries the newest version (FAA Certified)!…read moreHad some difficulties encounter but they did their best and willing to spent as many time needed to help you to solve the issue! Highly Recommended! They also the best price around LA and OC too!!

J Med Supply Inc. is an awesome company. We buy all our medical equipment and supplies from them…read more We run a Hospice Care Facility in Camarillo, CA (Ventura county) and J Med always delivers the very next day when we order. Not only do they deliver fast their friendly staff also install the equipment for us. We have ordered from other places but nobody else is reasonably priced with such great and professional staff. It is very easy to deal with the J Med team. I highly recommend them and will always buy my Medical equipment and supplies from them.

Initially, I went in there to buy a blood pressure sleeve for my wife because I thought the one…read morethat she had was not correct. The gal refused to sell me one because she said mine was perfect for her, and didn't want to take my money. I was very impressed with that. Most entities would sell you one anyway, in my opinion. In fact, we went to another store first to buy a cane, and the lady sold us something that we couldn't use and try to sell us other things that we didn't really need. Long story short, we ended up buying a cane and eventually a electric wheelchair. They also gave us a sample of a CBD Balm, and said it will immediately take the pain away from my wife's arthritis in her knee - with a comment that "I know you will be back to buy the product because it has worked for everyone that I've done this with". They were right! The pain goes away immediately, and we have probably recommended this product to at least 10 to 15 other people who suffer pain from arthritis. What impressed me the most also, was the attitude of their customers coming into the store to buy something. Most of them seem to be repeat customers. I've also ran into friends that know the store, and say it's the best store for product, service and value. Everybody there is very professional, they know their products, and the service is way above any five star rating I could possibly give. Not only do I recommend this store, we also have become a part of their family.

I took my four wheel Mobility Scooter to Alpine Med supplies when it wasn't working properly…read more Ben quickly discovered the problem. He said the only way it could have broke in this manner was dropping it I had taken it on a trip and apparently the airline dropped it. I didn't report it right away, so I just paid out of pocket. Next trip, I will check immediately and file a claim if it breaks again. I heard this happens often with the Airlines. It didn't take long for the part to come in and the Scooter to be repaired. So now I'm out and about on my scooter, causing trouble. Whenever I need any supplies, I'll definitely go to Alpine. I give them a five star rating!