My recent experience at 4 west was nice. Nurses and staff were friendly and helped with any…read morequestions that were asked. Doctors were attentive to my needs and the care was far and beyond anything I expected given the bad reviews. I even got a card from them hoping I get better which was signed by hand. Honestly as ER visits go, This was not bad.

Disappointed and Deeply Concerned About My Father's Care…read more I am writing this review with deep concern and disappointment over the care my father received during his recent admissions to JFK Hospital. My father, an 83-year-old man who was living at home and managing his daily activities on his own, was admitted to JFK on August 19, 2025, after experiencing sudden weakness in both legs. Despite our repeated concerns about a possible stroke -- including noticeable weakness on his right side -- the emergency room staff kept him under observation for three days without ordering an MRI. We requested an MRI multiple times and were told it wasn't necessary. On August 22, the hospital was planning to discharge him home, as they couldn't find anything wrong with him, despite the fact that he couldn't walk on his own. We had to advocate strongly and insist that he be sent to a rehab facility for physical therapy, even though we suspected a possible stroke. My dad had experienced a stroke back in 2013, so we were particularly concerned. When I visited him at the rehab facility on August 25, he was in a wheelchair and unable to move his right hand or even hold a spoon. This was alarming, especially since he hadn't been like this before his hospital admission. On August 26, while at dialysis, he was sent back to JFK ER for evaluation of worsening right-sided weakness. This time, a doctor said an MRI would be ordered -- but when I followed up on August 27, there was no order in the system. Again, we had to advocate hard for proper care. I contacted the Patient Advocate, and only then was he moved to the stroke unit, and an MRI was finally done on August 28 -- nine days after his original ER visit. Later that evening, after inquiring about the MRI results, we were told the results were abnormal and that the doctor would call us the next day to discuss them. I made it clear that I needed to be contacted at work, but no one ever called. On August 29, I followed up by calling the unit and speaking with the nurse in charge of my father's care. She was unable to provide the results and said the doctor would call me. However, since no doctor called me back, I reached out to the Patient Advocate again for assistance. It wasn't until August 31, when I asked the nurse in charge of my father's care to request that the doctor speak with us during a visit, that we were finally informed by the attending physician that the MRI showed a recent stroke. Had we not consistently advocated for my father, his stroke may have gone undiagnosed. I strongly urge others to advocate relentlessly for their family members in this system -- your voice may be the only thing that ensures they get the care they need. No one has presented a clear care plan to our family, and the overall communication has been severely lacking. It is both heartbreaking and frustrating to witness such neglect and delay in care, particularly for an elderly patient who cannot express his needs due to his age and condition. The lack of urgency and thorough evaluation was unacceptable. It feels as though his condition was minimized simply because of his age. This entire experience highlights a breakdown in basic communication and a failure to provide timely, appropriate care. Please advocate fiercely for your loved ones. You should not have to fight this hard to ensure they receive the appropriate medical attention. JFK Hospital has deeply disappointed me, and I sincerely hope they take serious steps to improve how they treat and communicate with patients and their families. We will not be bringing my father back to JFK Hospital in the future.

Boyfriend brought in by ambulance. They would not let me go in at all!! Lady at front by emergency…read morewas rude as hell. Called 4 times to get updated and they still had NOTHING to tell me. Never will go here again!! Horrible!!

Incompetent staff . My concerns were not taken seriously was brushed off .very difficult to get…read morethem on the phone and took over a week to get medication filled after calling , texting and leaving voice mail . Also took forever to get test results and when I got results but it didn't make sense . I believe they no longer had results and just made results up .

I recently bought the laser package and noticed results immediately! I absolutely love the…read moretreatment -- my skin already looks and feels amazing. I was so impressed that I went back the very next day for an IV treatment. I had been feeling really tired, and Dr. Sanna Arshad recommended the Refresher IV therapy. The very next day, I felt a huge boost in my energy levels! I can't say enough good things about my experience. Highly recommend!

They are painfully slow. I've been coming here for years add I've never waited less than an hour. I…read moreusually come in the evening and I'm never late. There aren't usually a lot of patients in the lobby but the wait is always the same. The NP that I see is amazing, Marina. She takes her time, she listens, it's clear she's thinking thru the care she is providing. She has a very serious yet warm personality. She gets a 4 out of 5. As for the practice, they get a 3 and mostly because of her and because they usually will squeeze you in if you're sick and need a rush appointment. If they can better schedule peile they'd get a 4. I don't think I give anyone a 5 because this is subject to change based on so many factors. Bring a book, expect to wait.

Absolutely terrible. I went in and explained my entire situation with going to the er and having…read moreheart palpitations and this woman Kristina Mancini had to nerve to ask me "so why are you here?"..... maybe because this is a cardiologist and im seeking information of what to do about my situation. When i was also explaining something about my blood work she asked "what are you talking about?". I dont know if this woman is incompetent or if she even knows that she works at a cardiologist. She told me to make another appointment and i just walked out of the office instead.

Went for Pulmonary Rehab and not once did I meet with a respiratory therapist, how can you do…read morepulmonary Rehab without an RT on staff. In fact I never meet with any physical therapist of any kind. It consisted of rotating between 4 exercise machines while a cardiac nurse sat at a desk monitoring everyone's O2 and heart rate. There was no stretching, no strength, no breathing exercises, no guidance at all. Education was a joke. Pulmonary Rehab is too important, don't waste your time here.

Dr. Maria Garcia is no longer at this office. She left several years ago but Dr. Jasani has been my…read moreprimary ever since Dr. Jasani is very nice and treats her patients with kindness, caring and is interested in their well being. She answers questions and cares about her patients. I have been going to Prime Care for over 15 years

Is it typical practice for doctors to make patience wait for an hour and more before seeing them?…read more Isn't patients time as precious as the doctors. I have been at Prime care medical a few time now and it's at least an hour wait before the doctor sees you. The doctors are ok but I can't stand when a practice have no regards for patient's time. I am switching doctors, done. Update, this review was meant to be for doctor Shalini Sirisena in the same practice. I have updated the post for Prime care medical. Doctor Maria Garcia was not my physician.

My family member was diagnosed, treated and released for colon cancer all within 3 weeks. This was…read morea miracle, thanks to the care received.

Heyyyyyyyy you guyyyyyys! Had a family member who had an outpatient procedure and from the door to…read morethe exit it was absolutely excellent. When we went through admissions she was professional, polite and a true pleasure. Prior to surgery the RN Maureen was a true gem. Dr Moss and the anesthesiologist were wonderful as well. The entire experience was a pleasure. Caring individuals caring for individuals!!

This is a clinic for workers, basically. You come in to get physicals and drug tests for jobs and I…read moreguess if you're in a union you get medical care (I saw an older man with a uniform on going in and the doctor said, "Let's see what's wrong with you here.") So, like I said before, I came in for a job to get a physical, skin test, and drug test and the service was stellar. Every nurse was SO sweet and helpful, especially considering I didn't know what to do. Both the doctor and the nurse explained each test they ran and went through all the procedures thoroughly for me. I felt like I was being taken care of rather than pushed through like most clinics I've been to. Also, the office is very clean but a little old. It's not state of the art or anything. It's located at the JFK Hospital but it's tucked away into the woods in the back. It's in Parking lot G, but there is no sign for G. Instead, follow H (leads you into "Family Practice"), which will take you to Occupational Health Services. I had to drive 30 minutes to this place so I'm glad it was worthwhile.

Stay away. I injured my shoulder at work in January of 2015. The first time I went to Occupational…read moreHealth the doctor took an x-Ray and told me that he didn't see anything and it was just a pulled muscle. He gave me a week off from work. I then returned a week later and even thought I told him I was still in pain, he sent me back to work and told me that the pain was all in my head. The day I went back to work I couldn't take the pain and my company sent me back to them. There the same doctor told me that i was fine and it was all in my head and that he did not want to do an MRI because if he found something they would have to treat it.(hmm) I then went to my primary doctor who sent me for an MRI and it showed that I had a partial thickness rotator cuff tear and an impigment on my shoulder. Went back to the doctor and he told me that it is normal to have rotator cuff tears as we age (I am 27). I then asked to speak to the chief who then sent me to an Orthopedic. I've been coming to Occupational Health every month for one year for this injury and every time i come it takes 3 to 4 hours of my day.

The biggest mistake of my life was going here for treatment. I went in to get acupuncture for my…read moreback pain, during which she put a needle into my right hand piercing my ulnar digital nerve causing permanent nerve damage all along the outside of my hand. It's now been 1.5 years since this happened and my nerve still has not healed, I have gone to several neurologists, hand surgeons, EMG tests,etc...and there is nothing that can be done. Every time i move my finger or touch anything with my hand i feel pain/numbness/hypersensitivity. It bothers me everyday constantly, and i will have to live like this for the rest of my life!!! This injury has caused me so much depression, I feel like my life has turned into a nightmare i can't wake up from all because I trusted this negligent and careless person. I would pay or do anything to undo the damage this place has inflicted upon me. If you are going to have acupuncture done please research the establishment and the practitioners. Having someone who doesn't know what they are doing can cause severe and permanent injury.

My husband and I have been her patients since 90's. We have been recommending her to our family and…read morefriends ever since. Her professionalism and compassion toward her patients gets FIVE STARS from us!