Clean and organized. There were several people to help with selecting your needs. I needed a vape battery and have ended up disappointed with the product. The salesperson did not show me a variety of options, so be sure you're specific with your needs. Good prices. read more

Was in town for my husbands work function. Why not get some good bud :). This place is kinda hard to find in an Uber. You have to look for the red MedMen sign. They ask for your ID before you walk in. The first day I had left mine at the hotel and had to go ALL the way back. The staff is very friendly and knowledgeable. I was helped by a women. She answered any questions I had and bagged my item up. At the end she escorted me to the door. read more

So I did contact ROVE and just like I thought Exchange with NO PROBLEM. I got a lemon Of a disposable cartridge. To bad Brian and Ian made me feel like an idiot. I will NEVER STEP FOOT IN THAT STORE AGAIN. Dawn Scottsdale McCormick Ranch read more

MedMen - Talking Stick - Cannabis Dispensaries Near Me - Scottsdale, Arizona

Great location for those traveling Knowledgeable staff Welcoming environment Prices on the higher side however, it is Scottsdale so you need to take that into account . Rec and medical read more

Arden was very knowledgeable and helpful! MedMen is consistently great. Even with this location being short staffed, everything went smoothly and we didn't have to wait long at all. read more

MedMen - Talking Stick - Cannabis Dispensaries Near Me - Scottsdale, Arizona

Customer service is impeccable Nasir was so helpful showing products and explaining information read more

We arrived at around 10 AM on a Friday morning and we had about a 40 minute wait. When you arrive they ask you if it's a recreational or medical visit. They are very organized with check-in, IDs, and the waiting list. They have a waiting area in the parking lot with shade and chairs. The customer service person comes to get you and guide you through your shopping experience, answering any questions and making suggestions if necessary. Our bud tender did a great job of answering our questions, showing us the different products, and was very helpful. The prices were pretty reasonable, higher than Colorado but right on par with Las Vegas. read more

Prices are super high for low quality I no longer can find products that I had bought from on previous visits. They no longer e-mail there specials read more

Overpriced mediocre stuff. Would never come back. Staff was friendly though. Everything was 50% more expensive than my usual spot read more

They change their hours more than I change underwear. 7pm?! Pretty sure people are buying weed later than that...smh. Someone needs to open up another dispensary in mid Scottsdale. read more

Love this place great service. Staff on point and the deals are decent. I smoke huxton and they always have what I need! The tenders also know the product. Willys head band was my last splurge and well worth it! Only negative I have is it's loud inside some times. Other wise fan freakin tastic! read more

What a great group of friendly, knowledgeable folks! Needed help deciding on what to purchase. Had specific needs. The gal helping us made some suggestions, then got input from the gal behind the counter! Must say, the reccomended products were perfect! Always thrilled when there's no line, but normally the line moves quickly! Great experience, every time! read more

I've been going here since this place is to be in monarch, it's in walking distance of my house. Monarch was a good dispensary. Med men took over years ago and it's been downhill from there. I rarely go but when I'm needing medicine last minute it's the best option in a busy day. Well today I stopped in and I have a full stamp card and apparently they are not taking them anymore. I get not handing them out any more but not to take a full card after I've come here and spent the money to earn this discount and then be told I can't have it was kind of crappy business and I won't be coming back at this point. There's really no point to shop here. Completely overpriced, long waits, no reward program. I Can get twice the flower at most other places for less. Just shut down already. The employees clearly hate it too as I've never seen the same people there twice. read more

Great products, nice staff and security guards. The wait is incredible to get in. Twice I have put in an online order and the wait has been over 1 hour just to pick it. So it's ready I head down there to pick it up. When I pull in, there are about 20 people in front of me. I go to the check in only to be told that several people called in sick. And they appreciate everyone being patient as we wait. This happened again today. People that are waiting are not happy and grumbling about how rec users ruined everything. Maybe not. I think for damn sure is that they need to hire more dependable workers and have a backup system for when they call in. The demand is obviously here. Make sure the business can handle it. read more

Guys you really need to be able to start taking more people at one time. A 15 minute wait outside is not acceptable for any business.

Hours make no sense. Poor management. If I get off at 5 I can never get my meds again. Monarch should have never sold the store. Medmen seems to lack the ability to have reliable hours. Also the old people who owned this store would have educated patients on the dangers of nano tech edibles and informed them that they have no long term studies. Monarch was 100x better. They can't compare. People like Mike Smith would have never let products like this in his store. He would be ashamed of how horrible of a job Medmen has done running this store not to mention they were so broke to pay level up back they had to sell 2 of the other stores to pay em back . When the company is worth close to 2 billion dollars super sad . This store is trash spend ur money somewhere else. read more

Im from Colorado, so I've experienced my fair share of dispensaries. I've never been to a dip that made me feel so uncomfortable, Melissa didn't care to show me and explain and deal I saw online and got frustrated when I didn't know what I wanted. Continued to be rude and not have any courtesy for what I might be shopping for by rushing me to pay. If you're curious about trying a new shop, this might not be the place for you. read more

Liars and Thieves. I was told by an employee that if I did not like the device I purchased I could take it back. The product was not described properly by the salesperson so I tried to return it. When I discussed the issue with the Manager he informed me they would NOT take the product back and give me a refund. There are many good MJ dispensaries in the Valley, my opinion is to go somewhere else. read more

I live by 3 other dispensaries and choose to drive the extra 20 minutes for the amazing staff and cannabis at this Med Men location! Huge shout to to Mari, Beto & Arden!! Will forever be a loyal client because of this locations team! read more

I've been to several MedMen locations. All are bright and lively. This one was small and nestled in an office park. Had a few workers and was just very quiet. Perhaps it's just different from city to city. Selection was also not great. Didn't have all the things that lost have. I'm good. Don't need to visit that location again. read more

rachel is great. she' makes this place like Cheers, where everyone knows your name. She's kind, helpful and is always smiling in the window, hustling to help customers. I pick this dispensary for the people, you can buy anywhere, but rachel remembers my name, my strains and greets me with positive energy. rachel is good vibes. i wish they had more specials here, even without a lot of bogos, rachel always shares best deals. read more

Always helpful knowledgeable people with great advice and products. highly recommend!!! read more

cahsier was trying to be funny with me as I'm simply trying to buy And I'm moving my card around waiting. Not even doing anything. And guy twlls me to stop doing what ever I was doing which was nothing. Than proceeded to argue with me about my personal belongings and what I'm doing in my own space. Violating my space. Than proceeds to not sell to me. Horrible customer service. And terrible pricing. read more

I seriously don't even go anywhere else anymore. Stuff here isn't cheap pricing BUT it always lasts me longer because the product is so good! That's not even the best part though, the people who work there always have great vibes & are on top of their knowledge game, swear, it's impressive af & I literally have tried going other places but I can't, not in this area at least. Nothing compares to the overall experience of coming to this spot. read more

Ordered online. Minimal wait. MacKenzie E. was super I formative, knowledgeable and helpful. read more

MedMen - Talking Stick - Cannabis Dispensaries Near Me - Scottsdale, Arizona

Pathetic, they have the most rude security guards. It's apparent that there is no management. Have been trying to give them business for over a year and one thing or another always turns the experience bad. They have this don't give a shit attitude.They lost my business. Too many others that understand how to take care of a customer read more

Went in to help a relative who has medical issues. We were in the building for 5-10 minutes trying to figure out the best product for her condition. The staff rushed us out and were not considerate of what was needed and instead we were hurried out. Haven't tried the product yet but the customer service was less than expected. Javier told us we needed to leave after 10 minutes of being in the store because he had "17 other patients waiting outside". We waited in line for longer than we were in the shop and the staff was rude. They clearly don't care about medical patients. read more

Ordered pin online to pick up in store. Came to pick it up on my lunch. Went back to work to find out it don't work. I had to bring it back to add insult to injury I was forced to wait in line again because y'all sold faulty product. On top of that the girl at the door was short with me and had a stank attitude terrible customer service I'll go to a diff dispensary from now on. read more

I keep trying to like this place but again, after staying away for a year due to multiple bad experiences with their flower (seed hulls and stems or untrimmed buds mixed in w trimmed ones), I went back. Their website said they had Green Crack (GC) which I have been looking for. When I was taken back into the sales room, was told they did not have GC and that Leafly gets the menus screwed up frequently. Ok. Blame Leafly. Blaming others is a great business strategy...not. I turned to leave. Then bud tender goes to vape drawer and pulls out a GC vape cart. I declined. OH! Surprise, bud tender sees GC pre rolls while putting vape cart. away. Ok, I buy 2 pks, 4 pre rolls. Every.Single. pre-roll fell apart while smoking. The flower actually just fell out of the paper. Picture is just what I could easily salvage from one. read more

MedMen - Talking Stick - Medmen preroll fail - Cannabis Dispensaries Near Me - Scottsdale, Arizona

I used to be a fan of this dispensary, but I encountered a situation today that I found shocking. Apparently, not all sales are above board with this dispensary. I purchased a product on Friday that then failed on Sunday. I did not have my receipt, although I do recall throwing out the receipt. So, I went back to store on Monday and explained the situation. There was no record of my sale the previous Friday. The dude scanned my card and came up with zero sales, even though I spent $129 there just three days earlier. I was sent on my way and the defective product is still broken and unreplaced. I have given MedMen 24 hours to figure out how to fix this before I contact AZ Dept. of Health and AZ Attorney General's office. One wonders how many other sales are taking place off the books. I eventually heard back from Jenny Bowen - Regional Manager for MedMen. She took my complaint seriously and she explained what happened with the phantom order - they had a system failure. She also FedEx'ed me a MedMen gift card that will replace the cartridge that failed. I'm raising my rating by two stars. I think these guys are OK. They just need to get better control of the technology in their stores. read more

I don't understand why the set up is so awful here. They have a pickup option where you still have to wait outside for 20+ minutes and the security is rude and finicky about where you are allowed to stand outside. I was on vacation and this is where I was told to go but I would hit literally anywhere else and drive further. And I'm from Chicago where the recreational experience is terrible and taxes are nuts - somehow this was even worse. read more

I went here for a preroll and they had the option to use and card swipe instead of using cash or taking from the ATM. I thought well thats convenient! Next day I saw a $3 charge and I thought , I guess it was a atm transaction instead of a debit card transaction. Next time I went I tried to tell the nice girl helping me that I didn't notice a sign stating it would take an additional couple bucks after the fact... I really didn't finish my statement because the supervisor woman with many missing teeth very rudely jump into our conversation and argued this was my mistake and it was my bank who was making the additional charge . I was just trying to tell them i didn't see anything saying that nor was I notified by word of mouth . I was really caught of guard by her talking over me and bullying her way into the conversation... the other staff members are super sweet but this lady needs to call down , I felt she was looking for a fight which I am not about so I told her I was just curious about the rules bc I was not told. The prices are great but I will most likely not go there again. I don't feel like the management/ bouncer was kind at all or educated in customer service... sucks that one crappy over barring staff member has to mess it up for this company. read more

I always wonder what the point is of placing an order online is I still have to wait outside in the parking lot for 45 mins. If the order is ready it should be a quick and easy process. However it's the complete opposite. And not to mention that they sell product that was packaged all the way back in MAY of 2020. This is the most incompetent dispensary in the valley. read more

Excellent customer service very friendly and very helpful..Had a large selection of products very informative

Second time placing a pickup order here and not being able to actually pick it up. Pulled up at 4:50 to get our order. They closed at 5. Woman up front yelled at us from parking lot and told us we couldn't go in or pick up order because they were busy. Terrible service. If you can't pickup your order past a certain time then say they before we get in the car to drive 20 min. read more

Ian was the best! Super informative and kind. We felt comfortable and he was really great at explaining things. We would definitely come back just because we had such a great experience here. read more

This clinic is the weirdest experience I've ever had from the security guard to the employees working inside. Not professional, awkward and yelling the entire time. Figure it out madmen. Start by firing your entire staff. read more

This place always has a great selection and friendly staff. I was helped by Denitza C., who was friendly and gave me great tips on what to buy. She answered my questions and really listened before making a couple solid recommendations that I enjoyed. Will definitely be back, thanks! read more

I never have to wait long it at all and I like that they are there to make recommendations and answer questions. They are always friendly and knowledgeable. They have a good selection and seem to be growing. And you can pay with debit card which is great. read more

Please save your receipts! I always wondered why MedMen kept canceling my order because I come to find while viewing my account online, they kept deleting prior order history and canceling my orders even when I had picked the product up and paid for it with my account to get points for coupons. I thought I was receiving points this whole time but was wondering why I was never getting the 5 dollar off coupon. I have bought around eight 8ths since it has became recreational, and two pens. I only was given a b day coupon, and a coupon I FOUND online that they also gave me trouble for until I had to explain to corporate that they need to honor the coupon since it is valid. Please save your receipts and go one step ahead and be certain even if they say your order was canceled that upon arrival and paying, you are getting points and tracking what they are doing. IT sucks I know. Weed is no longer a commodity and something that is no longer taboo. I have been smoking for like 15 years and am sick of dispensaries thinking they are above the public because in the end it is a product... and I am a customer. without either there wouldn't be a Medmen. read more