I used to use this dispensary exclusively. Recent, continuous problems are taking me elsewhere. Their website is not current. An order is placed and they don't have it.on at least 5 occasions. Bait and switch time. Their email says BOGO on everything, but their website is down or can't process orders. The staff varies from entertaining to ignorant of what they're selling. Honestly, I'm finding loyalty doesn't mean poop here! Caveat Emptor. read more

Love the deals on the clearance rack here and budtenders are very helpful. Great selection of products here as well.

They changed something within the past couple months and everything is amazing there now and everyone knows their ish! I had an... iffy... experience there but in the past couple months they've hired new people and everyone that works there now is amazinggg! Trulieve please treat these people right because they're all amazing employees and everyone time I go in we chat and cut up like homies so yeah, everyone, deff go here ....but not when I'm there!!;) kisses read more

Always good service. The technicians know their product and will get you what you need for relief.

Hello, See the attached screen shot of your web site saying "with" a Medical ID. So if your over 18 and don't have a medical card, you wouldn't check this, thus you cannot sign up for awards because it says "Required". Due to your errors in your web site design, I need you to add the points from my purchase on May 10, 2025 for 241.15 to my account as the above prevented me from signing up before the purchase. It is your error. Please fix it. And there dumbass response. Not taking care of the customer. Sticking it to them! Good Job. Casey (Trulieve Rewards) May 12, 2025, 9:29AM EDT We understand how the wording may have been confusing and appreciate you bringing it to our attention. The language stating "I am at least 18 years of age with a medical ID and agree to the Terms and Conditions" is a general requirement that applies to states where a medical ID is legally required to purchase cannabis. However, in Arizona, where adult-use (recreational) purchases are permitted, a medical ID is not required to enroll in or participate in the Rewards program. That said, the form language could have led to misunderstanding, and we've shared your feedback with our web team to help improve the clarity for all users. As noted in our Rewards policy, points begin accruing only after enrollment is completed. Unfortunately, we are unable to retroactively apply points to purchases made prior to enrollment, even in cases where the sign-up process may have caused confusion. We appreciate your feedback and your business. If you have any further questions please don't hesitate to reach out to us at Rewards@Trulieve.com. Regards, Trulieve Rewards Support Team read more

Trulieve Scottsdale Dispensary - Website error. And they won't fix it or stand behind their mistake. - Cannabis Dispensaries Near Me - Scottsdale, Arizona

I went in to repurchase a pain cream that my husband uses for his neuropathy pain. They did not have it in stock but thankfully Peter - the super knowledgeable sales guy - helped me choose an even stronger option and they had plenty in stock. Peter was friendly, patient and an extremely helpful too. I will look for Peter to help me out on my next trip in. read more

I Went in today for some great deals. Jack was my bud tender who spent some time with me upgrading my on line order. Very good salesman and very personable. I got to see someone who has been there for 8 years. Great guy with the gray hair. Always an honest experience. Dawn Packer Scottsdale, AZ read more

they never have enough people woking the lines and you wait for ever. Avoid this plane

Met Geo. I think. As I have since partaken of my purchase. But, I will say he was a pleasure to meet. I felt a kindred spirit. A vibe if you will. We may not look alike, but we're brothers. Just sayin it out loud. As an Illinoisan visiting for a quick family wedding? The trip here was necessary. Honestly, I picked it, due to logistics. Glad I did. They were very welcoming and took care of what I needed. If/when I'm back in town? I know where to go. Thanks! read more

After trying many other dispensaries nearby, this has been my go-to. The selection of products, especially pre rolls, is pretty rough but the customer service is always great. Only 4 stars because I HATE the digital screens display only deals and not the menu. PLEASE FOR THE LOVE OF GOOD WEED, DISPLAY THE GD MENU ON THE TVS. read more

Sad days of cannabis Customer Care are over. Avoid this location at all cost... No medical line Long wait times For a company that started medical only they do a poor poor job of representing cannabis customer engagement. read more

Waited my turn in line and someone walks in and gets helped before me without waiting in line. I feel totally disrespected and disgusted! I WILL NEVER RETURN TO THIS STORE! Nobody likes to be ignored and I won't stand for it! If you don't like to be ignored and disrespected I suggest you GO ELSEWHERE! read more

2 employees. 75 minutes to get out of store. Unreal. What happened to Harvest!! Considering every place has the same products, customer service is the x-factor. read more

first thing the door is messed up waited outside for a good 5 minutes had to call for them to open the door . why do you guys have a sale and not stock up on anything and be out by 1 o'clock lol makes no sense and the sale was only today for disposable drip and colors thank god for the apache junction location, when they are out of the deals they usually do another deal for me so see ya later snotsdale read more