I am a disabled vet, and use the Aurora, CO location because of the doctor that runs the clinic. I…read moresubmitted for approval to be seen at Alpria, and it took over 4 months for the clinic to get back with me to schedule an appointment. Upon scheduling the appointment, I was called back the same afternoon, informing me that my appointment needed to be moved because of snow that is forecasted. I was told that my appointment would be moved to the next available slot, some 3 hours later. Nevermind that once someone gives me a scheduled appointment time, a couple of things need to happen. 1. I have to schedule the time off of work, because like the vast majority of Americans, I have to work in order to survive. 2. I then move other appointments around so that I can accomodate this new appointment. When an appointment is rescheduled, I then have to go back and redo things all over again, and feel like an idiot having to change the time that I schedule off of work. All of this is bad enough, but when the very next day I am contacted to reschedule my appointment again, I have to draw the line. If patients cannot be accomodated, and expect to be seen when they are told they will be, then something needs to change. The receptionists hung up on me twice, and were giggling in the background while I was explaining my frustrations with them. Today, I am a feeling astonished. I have always spoke highly of this clinic, and today I was given a clear picture of what unprofessionalism looks like. As I mentioned before, I have never recieved anything less than stellar service from this location before. It appears that they have some new staff members, and it is a shame to see this clinic become what it has.

Avoid. Staff is beyond ignorant. Be prepared to clean up after their messes and to unfortunately…read morebe given outright false medical information by the facility "Doctors."

My daughter, D has been struggling with Ketamine addiction for years. After careful research, we…read morechose Cedar because they had decent reviews, were affiliated with the hospital, and also addressed process addictions like the cell phone. Unfortunately her therapist, Shannon, didn't understand Ketamine addiction or even how to help our daughter at all. Instead, Shannon O. belittled D, was very punitive, often taking away her 'tech time' because D brought coffee to a friend, or something else tiny. Even when D was opening up about her adoption and other (overdue) personal things that may have contributed to unhealthy choices, Shannon delayed giving her approved items we brought (shampoo, shorts) and discharged her four days early. In her own words, therapist Shannon literally asked our daughter if she needed to be there. Indeed the other residents and staff were shocked as our daughter had been attending meetings, getting along with all residents and was very much loved by the others. Shannon O. doesn't really care about peoples wellness. It seems Cedar only wants to get the residents on medication and into the affiliated sober houses at discharge.

From a parent perspective~my adult child just began their inpatient journey at this UC Health…read morerecovery center, CeDAR. The supervisor, Kevin, made the admission process a little less painful due to his gentle nature and compassion. I appreciated Kevins knowledge and experience within the complexities of co occurring morbidities. His ability to gather and communicate the necessary items for admission authorization was a true Godsend. I am looking forward to seeing my child return to a healthy happy path.

My granddaughter went here for rehab. She was close to death and we thought we would lose her…read more Raleigh House gave her a second chance and helped her look within to not just stop drinking, but to address the "why" behind her drinking. She's been sober nearly two years now and it's been a blessing every day to have her back.

I can't imagine that anyone that went through the full program has anything bad to say about…read moreRaleigh House. I've been through so many programs for over 20 years and nothing compares. Yes, you have to have the correct insurance and yes you have to pay, but it is absolutely life changing. I have yet to meet anyone that hasn't been transformed and felt like the people at RH cared about them for life. If someone has said something negative, the chances are that they had financial difficulties (which happens and is awful) or they weren't open to the process, or they expected more than any program could give.

They came to my school and I was so excited to be in the classroom with them…read more And they taught me about addiction

What an amazing and enlightening experience. I signed my niece up for this program to learn about…read moreaddiction and developing healthy coping skills. The counselors at the children's program are truly special and highly equipped to touch children's life who love someone addicted. They gently help the children feel comfortable opening up and sharing their feels in a group settings This program helps children understand they are not alone, it's not their fault, they cannot control an adults decisions and they can find their own tools for self care . So impressed and grateful.

SUPER surprised by the first review. If anyone is confused about why a doctor in his field is…read moreoverly cautious and quite rightly inquisitive about payment and/or reliability then they're probably not in need of the service and care he provides. In my experience, Dr. Garlick is the most genuine and honest doctor I've encountered. EVER.

Do not respond to phone calls or emails. Took forever to get results, and then were still required…read moreto do more tests without being communicated to.

Dr. Abdelsalam is not reliable by any stretch of the imagination. Made 3 different appointments…read moreon-line and when I arrived I found out the doctor was not working. The front desk person was rude and didn't make eye contact. Divided not receive any care what so ever. Do not go to this facility.!!!

While I unfortunately wasn't able to use Sandstone's services, I needed to write this review about…read morethe most recent experience I had with Alyssa Green with the Sandstone Behavioral Health Team. My husband experienced a psychiatric emergency two days ago. While we were in the ER, once everyone calmed down and we were able to speak with a crisis counselor with The Aspen Hope Center, we were discharged to go home and figure out what facility my husband would be able to receive residential treatment at. Sandstone was two of the five covered facilities that we could go to that would be covered through our insurance and that was recommended to us by the team at The Aspen Hope Center. Upon calling to get more info, I learned that the only facility that Sandstone had that offered the program my husband needed had an age cap of 35 and he is 36. Normally I would have expected that to have been the end of the road and that I had another few hours of phone calls ahead of me, but the woman I spoke with sent my information over to Alyssa and she's the reason why I'm writing this review. Alyssa called me not long after I hung up with the admissions team at Sandstone, and she immediately made me feel at ease. After everything I had just been through I was obviously flustered and my brain was very scattered, I didn't even know where to begin as far as who to call, where to look for reviews, what reviews to believe, etc. She then provided me in and out of network options for my husband to go to and after a few days of phone calls/questions I think we've decided on the best possible option for my husband to get the best care he can get. I'm so grateful to the team at Sandstone for providing this type of service for patients that don't qualify for their programs, and even more grateful to Alyssa for her kind compassionate care and help. I was expecting this experience to be an absolute nightmare, and while none of it is easy Alyssa made it feel manageable and helped me figure out where I should start. :o)

** I took a full week after writing this and describing the events described below to cool off,…read morebecause I was THAT upset. I've edited a bit for length, but otherwise nothing has changed in my mind after a week's reflection. ** __________________________________ I cannot begin to express how disappointed I am with this organization. Our family member's insurance company denied payment for treatment here, yet their admissions counselor called me and said that "the leadership has decided we want him to get better, so we're admitting him to the program anyway." We were so relieved I was actually in tears at their kindness and commitment to helping a young person in crisis. How wrong I was. After attending three weeks of the program called PHP (I was told it would be two weeks, BTW), our first family therapy Zoom meeting wasn't therapy at all, and instead they decided to tell us that the insurance has denied the claim (which they knew before they accepted him) and our family member will have to transfer to another program. I am beyond livid. They knew even before he started the program that the insurance wouldn't pay, and yet they allowed our family member to start anyway. Now he has to start with a new program, a new doctor, and a new therapist. This is inexcusable and detrimental to the health of the young adult they once claimed to want to help. (Yes, I know they have to make money to stay in business, but it was their decision to accept him. We didn't twist their arm.) Families who are not familiar with outpatient mental health programs shouldn't be expected to know all the facets of these programs and how they're paid for or structured. Before our family member was admitted, I was given all the details of the program (two weeks of "PHP" five days a week from 12-5, then continue for another 8-10 weeks of three hours a day, three days a week. I understood this to be one complete program, not two, but as they were telling us in our call today, no, it's two separate parts, so everything's just peachy. No, it isn't. They're fortunate that our family member is far less upset about this than I am and believes the new program he'll have to start at another place next week will be helpful, but what I've learned from this is that you really can't count on anyone except yourself to get through something as difficult as depression, because even the professionals may let you down.

Dr. Jackie was one of the most amazing doctors I ever had. I had her for 25 years. I worked out of…read moretown 12 of those years and if I had a bladder infection or had a problem, I could call her and she'd find a Pharmacy in another town to help me out. She was such an amazing woman so many remedies for so many things love her old-fashioned. I love her sweaters. I just miss her. She was the best Doctor anyone could ever have. Thank you Jacqui for all the years you treated me love you.

Dr. Jackie will be missed. She really cared for her patience and always referred me out to the best…read moredoctors when I needed treatment that was out of her scope.