I thought I broke my foot, it was late on a Saturday and no other urgent cares had any X-ray…read moretechnicians in. This place was AMAZING. excellent staff, hospitality and care. the BEST care I've ever had from an urgent care. everything was clean, and they even served us coffee while waiting. Wonderful experience overall

We took my 4 year old daughter to PM Pediatric in Spring Valley on a busy Saturday because her…read moreearrings were stuck in her lobe (i know, how?). One of her ears was infected and there was no way that I could take it out. The staff were super kind and let me know the suggested time so that the provider could see her asap. When I went in, the office was definitely clean and child friendly. TV shows with animals to make her calm and laugh and décor of the jungle. They have baby hospital beds in the rooms (I cant so cute). The nurse came in and said she sees this all of the time (what!). There was no way to numb the ears because it would hurt more so the doctor made us comfortable and nurse supported him and with the right tools, got those earrings out! I think her dad and i were more impacted lol. He cleaned her up, gave us antibiotic ointment, suggested earrings and the nurse gave her stickers. Overall, a traumatic experience was turned into a positive one because of the amazing care at PM Pediatrics. Thank you so much!

We came here after 5:00 pm on a Saturday. My husband had chest discomfort. We thought it was just…read moreindigestion. We were taken in to see the doctor literally within 5 minutes. After examining my husband, the doctor told us he could either call an ambulance immediately or go to the emergency room at Good Samaritan which thankfully was only 2 blocks away. It turned out to our surprise he was having a heart attack. This doctor saved my husband's life!

They were quick. The NP that I saw was knowledgeable about my injury. The office was helpful. It's…read moreso great that they are open late. I had a kitchen injury and was happy to not have to go to the ER at 10 PM!

Billed me for care I did not receive - unethical business practices…read more Stay away at all costs.

Went to this location for ear pain. The doctor was totally dismissive and condescending and didn't…read moreproperly examine my ears. She told me I was fine. I was properly diagnosed and prescribed antibiotics at another urgent care. Avoid this place.

This reliable establishment effectively attends to patients' various needs. The knowledgeable…read morefriendly staff provide a thorough examination and offer useful advice. Additionally, the physical office space--clean with thriving plants--creates a calming atmosphere, which eases one's mind when feeling sick or with a sick child.

Thought this would be a good place to go when I wasn't feeling good since it was literally 1 mile…read morefrom my job. Wasn't feeling well and decided to go before work. I know it wasn't COVID as I tested myself and my symptoms were more URI/Asthma related. She did hear some wheezing. I told the provider with my history of Asthma I thought I needed prednisone and maybe an antibiotic. She said it was viral and to use mucinex. PS 24 hours later I felt 100% worse than yesterday. Went to my provider who said I had an asthmatic exacerbation. She was dumbfounded why I wasn't at least put on prednisone. Now on cough medicine with codeine, prednisone and antibiotics. I am not someone who runs for medication. I know when I am sick. I can't stand providers that don't listen to the patients. I WILL NEVER GO BACK as a provider who won't listen to my concerns, is not worth my business. #LISTEN

I have been to AFC twice now for myself and I like them a lot. What I really enjoy most about AFC…read moreis the ability to book and do all check in information online. You can book online days in advanced or even an hour before you'd like to go! It's extremely easy and convenient. Both times I went I experience little to no waiting time and was treated nicely. The staff/docs were great and caring. The second time I went for food poisoning and the PA gave me some good advice about how to introduce certain foods/proteins back into my diet slowly while my body readjusts. I recommend AFC to anyone, they accept a lot of insurances including certain Medicaid plans. Check the website for more info regarding insurance or give them a call!

Dr. Samuel was very Knowledgeable. I had part of a splinter…read morestuck in my finger and he gave me two options. When I was unsure of what to do, he made a suggestion and it went very well. Thank you

Lifeline Urgent care was amazing ! Everyone there was so nice including the reception and The…read moredoctor was very knowledgeable and thorough. The nurse practitioner was great as well. So much better than any other urgent care facility I have ever been to with my family . I highly recommend! I want to update this review to let you know that the Dr went out of her way to help me tonight when I called the office after hours with a painful earache. She is amazing and I thank Lifeline Urgent Care so much for helping me tonight!

Went for a COVID test on a Friday morning and was assured it would be ready Monday morning as it…read morewas sent STAT, for a surgical procedure Monday. Not only wasn't it ready, but again was promised Monday night. I called Wednesday as I still haven't heard from them. Even no t for the kind people at the endoscopy center I went too, I would have done a costly and uncomfortable bowel prep for nothing. When I called the manager, George, rather than being apologetic, he became indignant and blamed everything on the lab, even though he had the result Monday night. I'm a physician, I wouldn't send my dog to this place.

Last week my mother's oncologist recommended Englewood Health for an infection she had, as their…read morecomputer system is linked to Englewood Hospital, as they use MyChart. I took her last Tuesday for a procedure, she followed up on Friday, and then again this morning. We are VERY happy with the care she has received. Her infection is clearing up, and she has received great follow up care. All of the information is also update to her MyChart account so her primary physicians can follow up on the procedure she had. I highly recommend this urgent care location if you are in the need.

Best hospital I was ever in the staff was just unbelievable. The care I was given was out of this…read moreworld. Doctors nurses everybody thank you so much.

I've been here a few times and I've always had good care. The staff is very friendly and helpful…read more. We actually saw a nurse practitioner, Lynette. She was very patient and knowledgeable. My son hurt his ankle and we wanted to make sure nothing was broken . It's very convenient. They can do x-rays on site and received the results via phone call within an hour. I also took him last month when he had the flu.. They have long hours and it's very convenient, especially on weekends I would go here again if needed.

Stay far away from this place where the Indian looking doctor gets a kick back for every patient…read moreshe forces to go to the er. I had a simple kidney infection that just needed antibiotics. She lied to everyone saying my case was to complicated to treat. Really??? Forced me to where I felt like I was being kidnapped to go to the er. She's extremely unknowlegable and uneducated and down right dishonest. There might be another that doctor there that these people are giving high ratings to but the doctor from India is the most dishonest greedy liar I ever met. She will definitely get her karma by way of a law suit for lying to a patient and anybody else she could. Money has become the only thing doctors care about anymore. The heck with the patient just give her the kickback and she could careless. Please stay far away from this place.

I have no complaints against the quality of the healthcare services. I also need to mention that…read morethe front desk lady has been the kindest and most useful person in this case. The problem comes from their billing department. We have a full insurance for urgent care with a small copay and came here a few times without any issue. However after my wife's last visit in November we received a pretty hefty bill for the visit. According to our insurance there is a simple coding issue on the bill and the billing department needs to update it. After months of back and forth the billing department just recently told us that they can't change the billing code and that only the provider can. We came back physically to the GoHealth to try and get some help. That's where the person at the front desk was going her best to get us to speak with someone. We got a quick phone call from the person in charge who assured us the matter was going to get escalated to upper management and that we will get a feedback really soon. It has been 2 weeks and it's proven impossible to get a feedback by email, phone, or contact form. Today I got a letter from their billing department saying that late fees and debt recollection will apply. Again the one star isn't here for the quality of services but for the hassle and complete lack of assistance trying to get a simple code updated so that Northwell Health can get paid by our insurance.

I'll preface this review by saying I'm not a great patient. Going to urgent care sucks. I had been…read moreexposed to strep and was feeling very bad. I got there early and they saw me immediately. Everyone was kind, patient and professional. The rapid test came back negative but they sent it to a lab and called me two days later with the positive results for strep throat. Booo. They immediately sent a prescription to my pharmacy. Everything has gone very smoothly and they treated me like a person. Getting sick sucks and Northwell has been very helpful.

One thing to add is that not all providers are responsive on the portal. They say that you should…read moreget a response in 48 hours but one of the doctors in particular far exceed this. Additionally, the responses are not comprehensive and indicative of poor attention to detail and not seeing the patient as an individual. This is really unfortunate especially if someone's health is in their hands.

After waiting weeks for an appointment where they do walk-ins they had me wait one hour in the…read moreempty and silent waiting room and then 30 minutes in the exam room only to have the doctor come in listen to my breathing and stare at the laptop. Since my appointment they have sent me 5 emails, 11 text messages and 1 letter in the mail. To clarify that's what they sent me AFTER my appointment because they sent me more before the appointment but I deleted those messages and emails. They are out of their minds that is an harassing amount of communication I find it to be so aggressive egregious and disgusting I will never return and I will write a review everywhere I can and also complain to my insurance company. DO NOT GO HERE