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    Medsurg Pharmacy

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    3 years ago

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    CVS Pharmacy

    CVS Pharmacy

    1.7(20 reviews)
    0.1 mi
    $$

    After they raised the gates at 2:00 to come back from lunch I started to check in at the screens…read more Janea came over and told me that she would assist me. Night and day from the Clinton, MD location where I was witnessed to someone pointing at an elderly lady and telling them to "check in by using the big screen". All but one of my medications was there and one was found on the floor and Jay (I assume the pharmacist from white coat) went and found it for me. This is how things should be done. They just did their job but customer service is terrible at the other CVS Pharmacy locations I had to say something.

    Very frustrating experience with this CVS location. My prescription has been pending since May 20,…read moreand I have called, texted, emailed, and followed up multiple times with no clear answer. Yesterday, I was told it would be ready for pickup today. Today, I was told it was not ready and had not even been ordered. This is exactly the ongoing issue: inconsistent information, poor communication, and no accountability. Since moving near this location, I have had repeated monthly problems with prescriptions showing as ready, delayed, out of stock, or handled as if there is no history. I also reviewed other Google reviews for this location and saw that other customers are describing similar issues. This confirms that my experience is not isolated and that there appears to be a pattern CVS management needs to address. Patients should not have to chase basic updates for important medication.

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    Accokeek Drug and Health Care

    Accokeek Drug and Health Care

    3.6(12 reviews)
    4.5 mi
    $$

    I love this little place. I have always found them very helpful, offering to split a prescription…read moreinto two if they didn't have the full quantity on hand and suchlike. Better still; I've repeatedly read that a local pharmacy has lower prices than the "big box" pharmacies, but I blew it off, figuring a couple bucks wasn't wort bothering with. I was shocked when I took a 'scrip for my dogs meds to this pharmacy. It cost, literally, 1/3 what I'd been paying at a big pharmacy whose name starts with "C" and ends with 'S'!!

    Let me just say that I never felt so disrespected in my life. I had surgery on Friday, May 3rd…read more Long story short the medicine that my doctor prescribed to me was not working ( I was in extreme pain). I spoke with my doctor and he sent a different prescription. The Pharmacy that my doctor sent my prescription to did not have it. I called around and found "Accokeek Drug and Health Care Inc". I asked my doctor to send the prescription to them. I did not realized that they were closed Sunday. On Monday morning (May 6th) my father called to check the status on my prescription (NOTE: He was going to pick it up for me because I can't drive due to my surgery). The pharmacist said I would have to wait until May 9th for him to fill the prescription. I called my health insurance company because I thought that may have been the issue. The insurance company called the pharmacy and patch me in with the pharmacist. The pharmacist (I believe his name was Mark or Mike) said he was not comfortable filling my prescription because he noticed that I had a prescription filled on Friday. I advised him that I did and the medicine was not working; that's why the doctor prescribed something else. He then asked "where is that medicine at" and I told him I have it here with me at home. The pharmacist said in order to fill the new prescription. I will need to bring him my old prescription (the medicine) NOTE: I did not purchase this prescription from this pharmacy. I was puzzled. I felt as though he was trying to say I'm addicted or misusing my prescription. I have NEVER use drugs. I have never felt so insulted and disrespected my entire life. Luckily my doctor was able to send it to a reliable pharmacy. It is very dangerous when the pharmacist wants to play doctor. I will never send my prescriptions or refer this pharmacy to anyone! If you're looking for a reliable pharmacy check out "My Express Care Pharmacy". They are extremely helpful and professional.

    Giant Food Inc and Giant Drug

    Giant Food Inc and Giant Drug

    3.4(7 reviews)
    3.7 mi

    The best store in all of Maryland., and probably everywhere else that Giant has a location. I have…read moreshopped there for over 40 years and I never had an unpleasant experience there. My store is the Waldorf one and they have wonderful employees. One has been there as long as I have shopped there and whenever I see her she always makes sure to say hello, as well as letting me know if there is a special sale for things that she knows that I like. There is a huge selection of just about anything that you would want from a grocery store, and more. The store brands I think are just as good as the name brand products but save you a lot more money.

    So far this year we have spent thousands of dollars in Giant due to our large household. It is…read morequite apparent that Giant cares more about protecting their disrespectful employees rather than making sure customers are treated with dignity and respect. The new manager John cares very little about the community he works in and it seems he'll be very dismissive when customers have valid concerns and complaints. We have been Giant customers for over 20 years and I have never been more disrespected. So moving forward I will no longer be Giant Food customer. There are so many other supermarkets that would appreciate my hard earned money. With the holidays coming up, I am pretty sure Shoppers or Safeway would love to have my family as customers. And I am pretty sure that I will be treated with dignity and respect. Luckily I am educated, but what if I wasn't? What if I had a learning disability, poor vision, language barrier, or suffered from dyslexia? Telling a customer that they need to learn how to read with absolutely no consequences is absolutely appalling. That could be discrimination according to the American Disability Act. A former disgusted Giant customer... PS. I am still interested in talking to the regional and distract managers because I still want my complaint formally documented and acknowledged by management.

    Medsurg Pharmacy - pharmacy - Updated July 2026

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