Our beautiful boy (Charlie!) had an emergency on the 2nd. We rushed him to Medvet (who is…read morewonderful!) but it turned out he was very very blocked and the catheter ended up breaking in him as a result (NOT medvet's fault! They are amazing.) Medvet and my normal vet were both unable to do his PU surgery, which prompted me to discover Northlake. We arrived and right away were impressed with how clean and comfortable the vets office was. The receptionists/techs were extremely kind and we were seen pretty quickly by Dr. Leonard. He examined Charlie to ensure we didn't need surgery, unfortunately we did. He was honest with me, didn't sugar coat things but was kind about it. He told me there was a chance, because of the catheter being broken, that surgery would fail. After he spoke with several other vets to discuss what would be best for Charlie, we decided on the PU surgery. Of course I was a nervous wreck during this time and the techs were AMAZING through out it all, they came out to inform me several times through out the surgery how it was going, kept me comforted and assured (Specifically a tech named Lauren, I believe. She was AMAZING and kept us so comforted) I found out Dr. Leonard also had another doctor working with him, Dr. Linn. Surgery was a success! However because of everything, Dr. Leonard wanted to keep the cath in him for 10 days to ensure proper healing - This is the first time I've EVER been away from Charlie and I was a MESS over this, but the AMAZING staff at Northlake were SO sweet and so patient with me calling a bunch of times to check on my boy. Doctors like Doctor Floyd, Holt, Abbey and Vinterella were also doctors who helped to take care of him during his stay and were always so on point about making sure I got daily updates whenever they were the ones working with him. The patience, kindness and compassion we were shown through out this whole ordeal made what was a terrifying experience so much easier and I can't begin to thank the entire staff at Northlake enough. A simple "thank you" hardly seems like enough. The women who answered the phone (Ashley, Ashley, Shannon and Emily - I believe those were all their names!) were always so kind and patient with me, I wanted to make a mention of them and how great they were. NEVER once did any of them make me feel like I was calling too much or annoying them. You guys were AMAZING. Charlie is now home, and we're watching him closely to ensure that he continues to heal properly, but without Northlake I don't know what I would have done. I wanted to come on here and make sure I left a glowing review, because I cannot recommend them enough. They're an office full of amazing, kind, and determined individuals. I believe with every fiber of my being that Charlie got the best care from this office. I also appreciated how accommodating and patient they were with letting me visit Charlie!! Thank you, Northlake!

they forgot to give my dog her heartworm prevention shot. yet I requested it and paid for it. When…read moreI found out I was furious. they tried to make it right by giving her a free shot. Then they kept sending me text and emails telling me that I was late the next year on the annual visit. I told them that due to their mistakes the prior year, I was waiting to get all shots back on the same schedule. my dog is on a prescription diet and they refused to approve an order of dog food from Chewy online stating that my dog was not current on vaccines. My dog is a small mixed 15 year old who is down to 9 lbs from being almost 20 lbs a few years back. I called and gave them a piece of my mind for the treatment received. Well, I received a letter in the mail stating that they were terminating our relationship and would no longer treat my dog. They said the matter was not life or death. I beg to differ. A 15 year old, 9 lb dog being deprived her food is a life or death situation. And now they keep bombarding me with mail, email and texts to bring my dog in. What is wrong with these people? We have moved on to another vet who switched her food and is putting weight back on her. Do not trust this vet clinic. They are horrible.

Lakeshore Vet has provided awesome veterinary services for our dog, Ralph, for 14 plus years. We…read morehad to say goodbye to Ralph last week and the entire staff were super kind, caring and supportiv. We appreciate all of their support during this difficult time. Thank you!!

Love these guys so much! We have used them for several years now. Great doc and staff and prompt…read moreservice.

Freki's popping in to get his monthly Oti-Pak. His widdle ears get so wet when playing he ends up…read morewith a little yeast and a lot of itching. The docs here (Leslie, Bill, and Reid) all take great care of my little buddy - everybody knows his name and gives him scratches when we come in...way to sell this place, y'all! Seriously, all the love can be found right here, and it is LAVISHED on your pets! I wish I knew all of your names to mention how awesome you are - I'll do better and start asking on each trip in - see ya in March! :D

The staff is really friendly and Dr. Reid is amazing. He introduced us to shockwave therapy for…read moreour 14 year old heeler Beaux, Beaux's hips are degenerating with arthritis and he has a hard time going up and down steps. This treatment is fast and painless, and the results we've had are just incredible! Thank you, I just love seeing my baby pain free and mobile.

Very caring and competent vet and staff. Dr. Saylor is pleasant and a good teacher. Renovations are…read morealmost complete on the new clinic area.

It's a pleasure bringing my babies to Pelican Landing Pet Hospital. Everyone there are excellent…read moreto work with! Doc takes special care and devotes time to my babies that have special needs and the staff are super friendly and caring.

I used this vet and their boarding services for 6 years and really liked the place and the people…read more That is, I did until my most recent and horrifying experience. I boarded my dachshund for 4 nights, picked him up and immediately noticed he was crying more than usual and walking strangely as soon as I set him down on the grass at home. One of the staff had commented that he had been crying more than usual and seemed more agitated or nervous this time - but I didn't give that much thought then. I brought him right back and they said he had a problem with his spine (but, of course, he was perfectly fine for them until the moment I picked him up!!!). They gave him oral medication and said to come back in the morning if he wasn't better. Two hours later he was almost paralyzed and I had to bring him to an emergency facility. He had a herniated disc and needed immediate surgery. They never called to check on him at all the next few days. I feel that a member of my family almost died and they really could have cared less. This was so traumatizing for my children also. When I called Dr. Labauve a few days later, after my dog made it through the surgery, he was aware of the situation but just wanted to keep pointing out that it wasn't their fault and this happened to dachshunds all the time. I was not accusing them of doing anything wrong, but I did feel my dog probably was in pain and walking strangely at least part of that time and NO ONE NOTICED anything was wrong. I told them they were partly responsible since my dog was in their care when this happened, but they adamantly denied it. I believe, but can't prove, that he had to have jumped off of something (the kennel door left open?) or was dropped for his disc to herniate suddenly when he never had any problems in his life. As a nurse, I know people are always afraid of being sued - but I also know a little compassion and human kindness goes a long way. Do not send your pet here if you are looking for that!

From the owner: Northshore Animal Hospital is proud to provide your pet with compassionate health care. From…read moreroutine vaccinations and wellness checks, boarding and grooming, to comprehensive diagnostics and surgical procedures you can be certain your pet is getting top care from a friendly knowledgeable staff at a great price to you!

Very nice team in this hospital. All of them are very…read morefriendly and helpful. My dog's is being treated here for years and we all have been very happy with the vet. The groomer's very good with my little Pom.

Dr Katie was very thorough and attentive when examining my Maltese, LuLu. I'm happy we found her.read more

Was a little nervous about using a new breeder (my last one was in NY ) but Victor seems to do an…read moreawesome job! The day I came to get our sweet Golden retriever puppy, she came with a complete package including her current shots, microchip info, food type and a to go baggie of it, and bunch more helpful tools . She has amazing temperament, and so far in great health ! She did very well adjusting to her new home and brother , and learning new tricks all the time. Very happy I came to this breeder for our golden family addition!

Golden puppies has forever changed our families lives! We purchased a sweet golden girl pup on…read more10/08/22, and our Honey was added into our family! The genetics that have been passed on through Gambit and Harley have been amazing! Honey is the sweetest, and sometimes rambunctious girl that's loves to play ball, frisbee, and chase in the backyard! She loves and doesn't mind road trips back to Louisiana from Texas to see family at the holidays and is calm around family for the first time! She's always surprising us each day and if you are missing a sock, just look for Honey and you'll find it. I cannot recommend enough! Thank you Victor and family for raising such a blessing of a Golden Retriever to our family! - The Opp Family

They're not my normal pet store, and only had my second choice pet food. But they were polite and…read morehad decent prices. The store was well organized but could have been stocked better.

This store does not take care of the fish. Always dead or looking sick. They also have the worst…read moreselection of absolutely anything. Terrible stock and live plants are all dead.

Dr. Incandela treated our basically noncompliant Cockatiel "Ulrick" for a tumor on one wing. He…read morewas straight forward about the potential outcome removing the tumor and then proceeded to provide very effective surgery/cheerful and rehab/behavioral intervention. As a veterinarian he's a real deal and I recommend him highly. He may have helped to changed Ulricks "stars" :) (a Knights Tale ref)

I bring my dog Colston (a senior pupper) he is papillon poodle mixed :) anyways they always treat…read morehim with such gentle care and all the staff there is amazing! Colston has a lot of ailments he is mostly blind and deaf and doesn't have all his teeth and he is nervous pooper but they never make a big deal of the special care he needs and they get the job done very professionally and with care and respect for my animal! I also bring my guinea pigs here for nail trimmings :) Ps I usually see doctor Joe I believe his name is

The most compassionate DMV and staff. We tragically lost our precious Ruby Lee…read more Dr. Ledet and staff sent the sweetest sympathy card with a dry wild flower heart. We miss our little Rubs, but find happiness when we watch the wildflowers bloom! Forever grateful

Their service and atmosphere is excellent! Their groomer, Meagan, did the best job on my standard…read morepoodle puppy!