Steve has been handling my insurance needs for over 40 years. He is an amazing man and has personally helped many people. My friends, family and employees all changed their insurance policies to Medwin Insurance, It doesn't matter what city you live in, Steve will get your needs taken care of. Today he handled my policy needs with ease and I am grateful for his professionalism and understanding. He's considered family because that is the way he treats you. Thank you for your service. read more

Steve Medwin and team are spectacular! We have been using Medwin for over 25 years. They are professional and prompt!

Medwin insurance always has my back and makes sure I'm covered at all times with great policies and they work very fast. I don't have to make a bunch of phone calls to shop around, it's one-stop shopping. read more

Marta at Merwin Insurance Agency is a jewel to work with. She promptly returns emails and phone calls and wants the best outcome for the clients by suggesting alternatives, important aspects of coverage, how much coverage and ways to lower premiums. She even processed a last minute change because I forget to tell her. She is the epitome of patience and professionalism. Thank you Marta--we need more individuals like you in the world that value delivery excellent customer service. read more

I have been a client of Steve Medwin and his team for over 20 years. Their service as primary agents for Mercury but for others too including Progressive and smaller lesser known companies ( when one of my boys had DUI issues ) has been absolutely amazing. I have 4 kids with cars..you can imagine those nightmares..and Steve and his team triumphed every time! They handle my other family insurance business too and i never ever felt that someone could have been more protective in ensuring that i was not overcharged than Steve , his son, Marta, Christina and the bevvy of other wonderful female team members that work at Medwin Insurance! Thank you everyone! Rob Le Moine read more

Medwin Insurance is the best agency I have ever worked with. Not only have they have saved us a lot of money, but they are also a pleasure to work with. Marta is absolutely wonderful. She's always happy to help, and she is so proactive and efficient! Highly recommended! read more

I've been a client of Medwin's for a few years now and they always take care of me. Steve is friendly and extremely helpful. He runs a great office. Look no further if you need insurance help. See Medwin! I also want to highlight how awesome Marta is! Recently as of this past month I had claims questions and needed help navigating certain aspects of my policy. She went above and beyond to ensure that I got what I needed. In the end, she also helped make sure I got a fair rate on my renewal policy after putting in the necessary time with Insurance company. She is so sweet and caring on the phone. Treats me like family! This is every single time we speak. I never feel like I'm just a client when speaking with her. I can't stress how nice Marta is and how efficient she is on the job. THANK YOU, Marta! read more

I have been a client of Steve Medwin's for over 10 years. His office staff; Betty and Ryan have always been amazing. If I forget to pay a bill, they always call me. The personal service is old school. Meaning the attention that I receive makes me feel like a star client. I'm sure everyone gets that kind of treatment. It is so important that you feel that your insurance office has your back. Steve will periodically go over better plans and my current situation to make sure that I have the right product. They are great. Highly recommend. read more

Medwin Insurance Agency is the best! Steve has been our broker for years and always helps us get the best rates. The entire office is great! Marta, in particular, is really helpful and a pleasure to work with. read more

Marta is a wonderful Customer Service Rep. She really helped me out and saved me a lot of money after I had a less than perfect year on my driving record. She constantly answers all my questions, no matter how big or small. She is a great representation of this insurance agency! read more

They are awesome Steve Medwin and his right hand gal Marta are fantastic. I love working with them and they got me insurance for my home that's in the fire zone. They also got me back up insurance to cover what California fair plan did not, so if you need insurance whether it's fair plan or normal insurance go see them or call on the phone read more

Ryan is so helpful, responsive and genuine. I always appreciate his thoughtfulness in getting us the best insurance for our needs. I highly recommend him! read more

I've been with Medwin for almost 2 years. I had let me insurance laps and the prices went through the roof. No sympathy at all from these people. Then a friend gave me Medwin's number and he got me better than anything I had found and has kept on top of it all along. Everyone there is very professional and very cool. Today... Lena (SP?) took my call and I explained my new misunderstanding, she cleared it up right away. Then she asked if she could call me back that she wanted to see something... I figured I'd get a call back in a week or an email saying... "It was nothing, blah blah blah... nope she said. I got you $600 off. WHAT!?!?!?! LENA!!!! Couldn't have come at a better time. The fact that she cared enough to look impresses me beyond measure. It's just not that common to go above and beyond in the work place these days. I keep checking to see if all this Medwin/Lena praise is the "$600 win" talking or if I'm just really that happy with Medwin and Lena...? ... ... Dont know, dont care. LOL! She saved me $600. Thanks Lena... Steve, Lena is a keeper. read more

If you're looking for personal attention and even the most basic of services, look elsewhere. I purchased my auto insurance through Medwin a few years ago because they quoted me a great rate through Mercury Insurance (a rate that I now know I can get elsewhere along with better service). After I moved last year, I called the Medwin office to update the address on my policy. I left a voicemail with his assistant Marisol, but no one ever called me back. Since no one ever called me, I continued to make my twice yearly insurance payments through the Mercury website even though my address was not up to date. Last Friday, I called Mercury after I found a large credit from them on my Visa bill. Turns out Mercury canceled my policy because they didn't have my correct address, and they told me I needed to go directly through my agent (Steve Medwin) to reinstate the policy. I called the Medwin office immediately to reactivate my insurance since I had just learned that I had already been driving around illegally without insurance for over a month and didn't want to drive home from work that night now that I knew I was uninsured. The receptionist told me Steve Medwin was out of the office but would call me back shortly when he returned. After a couple of hours passed, I called again and explained that I didn't want to drive home that night without insurance. She told me he was in a meeting but would call me back after the meeting. Steve Medwin did not call me back after the meeting or later that evening or over the weekend. Nor did he or anyone else from his office call me back on Monday, the next business day. I'm not sure why I'm surprised given that no one called me back when I first called to update my address or (more importantly) when Mercury canceled my policy. My boyfriend's insurance agent managed to send us a quote and all the necessary paperwork for adding me to his Mercury policy within a few minutes, and I am now covered through an agent who isn't completely unreliable and I even ended up with lower premiums because of the joint policy. Meanwhile, I still have never heard back from Medwin. The bottom line is that Steve Medwin and his associates will not come through for you when you need them, so don't waste your time or money on them. read more

The best. I have been using Medwin Insurance for over 18 years and I can tell you their service is prompt, respectful, accurate and always looking out for my interests. Every year when I renew, they will contact me and find me the better rate. If I need to retrieve my insurance plan for whatever reason, within an hour I receive an attached email with my request. Family run too. read more

Steve Medwin has been my agent for almost 30 years. He is the absolute best. Honest, professional, ethical, caring. I can honestly say I would pay a higher price with him if I had to. As just one example of his dedication, I called Steve in the car right after my son passed his driver's test, he not only took the call immediately but had added him to my policy before we got home. Betty Garcia who has helped me many times through the years is a standout as well, always on top of things. I wish I could better express my thoughts better about how wonderful they are read more

I have been with Medwin since I moved to LA in 2004 from NYC. I have no problems and have NEVER had a problem with this company or any of the employees. I always get the best customer service, and phone calls are always returned within a few hours. I have dealt with the owner Steve on many occasion as well as his employees. Never had a problem, and all my issues and even questions are dealt with quickly and efficiently. I had been with SafeCo since 2004 but my rates kept going up so I just recently asked if there were better policies out there, and they came through. They gave me lots of options, so I took a few days to do some of my own research and make my final decision based on what I read and what was their advice. I have no complaints. I am actually quite surprised that the service is as good as it is, because I have dealt with small companies before and know from experience when they get slammed all at once with calls, the service can be a little slow to get back. But I have NEVER had this problem with this company. And if I did, I would let it slide as I know in my heart it would not be done purposefully. I really like this company and I think they do a really good job of taking care of me and giving me the best deals. It is one less thing I have to worry about. Thanks Guys!!!! read more

We LOVE Medwin insurance! I can't believe how thorough and knowledgeable Steve Medwin and Ryan have been with us. They've been able to help us understand where we might have been underinsured and where we were spending too much. And then, out of the blue, I get a call from Steve saying, "I think I can save you some money." And he did. I trust the Medwins and their whole team. Thanks to them, our family is in a much more secure position - and we saved money! Thanks. read more

I was shocked to read the review below me about Medwin Insurance Agency. Steve Medwin has been my agent and broker for years and I have nothing but praise and kind words about his business. I have always felt secure knowing that my insurance is being handled by Steve and his staff, who are quick, knowledgable, and extremely efficient with what they do. I get the best rates here, and can wholeheartedly attest to the good hands that run this agency, read more