I was extremely pleased with the overall rental experience. Everything went as described. The…read moreequipment showed up about 1.5 hrs before agreed time and the guys offloading even offered to set the tables up. The attendant for the bull was friendly and attentive. At no time did I feel that those riding the bull were in harms way. We had 5 year old to 75 year olds all enjoying the experience. All the guest had something they will remember. Not only will I use Skyhigh again I will recommend to others. Thank you.

I reserved a 24-foot water slide for our Fourth of July party for approximately $1,600. On the…read moremorning of the event, around 11:00 AM, I received a voicemail saying the slide had been damaged and they were canceling my reservation. They mentioned they had a replacement available. I returned the call within about 30 minutes, but by then I was told the replacement had already left the warehouse and was no longer available. That left us without a slide on the day of our party, with a house full of kids and guests and virtually no chance of finding another rental on one of the busiest days of the year. I understand accidents happen and equipment can get damaged. My disappointment is that there didn't seem to be a backup plan to make things right for a customer who had reserved a premium rental for a major holiday. When you're spending this much money and planning an event around a specific attraction, reliability matters. Unfortunately, this experience was incredibly stressful and disappointing, and I wouldn't feel comfortable depending on this company for an important event in the future.

The company's automated system had a higher price then their website. It took them a while to…read morerespond but they did honor the lower price as listed on their home page without any argument. There was a delivery fee added that was not in the original quote but it was in line with their online policy. After I made this review they had sent me a series of emails complaining about how I worded the review. They tried to get me to change how it was written and felt that the fact they did not provide the delivery fee in the original quote would come across like they were hiding something. I stated that I felt the review was fair and they responded with the following: _______ reservations@kingkongpartyrentals.com to xxxxxxxxxxxxxxxxx Thank you Gene - After a detailed review by the owner we are at this time declining to service your event. We feel that if there are misinterpretations this early that it will set the stage for issues later. Therefore to avoid potential for problems for both parties we are conscious and are providing you with ample time to allocate your party rental needs elsewhere. _________ So because they did not like the review they have cancelled my order which had previously been confirmed and received a confirmation number. I had even informed them that I would add to the review once the event happened so I could add about the quality of their service. I would avoid these people at all cost as they are truly not a professional organization. They tried repeatedly to pressure me to alter the wording of my review and I did a few times. I was not however going to lie to make them happy. There are more than an ample number of these types of businesses in Houston...choose a more reputable one. They have left me a week away from the event for my daughter with no dunk tank and no bounce house. Now her birthday and celebration of her bone marrow transplant will likely be derailed because of them trying to bully someone into writing a review that was worded the way THEY want it written. Have also filed a complaint with the Better Business Bureau Houston As an addition/update to my previous review I thought it important to note that there have been 18 previous reviews of KingKong Party Rentals and they have all been filtered out. What does filtered out mean? It means that Yelp has algorithms in place to prevent deceitful behaviors by businesses to put up fake or solicited reviews. While this does not affect most companies what is important to grasp from this is that EVERY positive review they received was filtered out due to this type of attempt at putting up fake reviews to make them look better than what they actually are. See the pattern? They are an untrustworthy company and you should spend your money elsewhere. New update...they have tried to post some more fraudulent reviews to their site to make themselves look better. They have had 20 filtered out now. This guy is a really deceitful person and you should avoid him.

I found this company on google and was pleased that they offered an age range for their toddler…read morebounce house so I requested more information. They emailed a few days later stating the quote, and included instructions to reply within an hour to reserve the day and time I had requested, which I did - I responded as soon as I received a notification that I had an email. I received no response until the following morning. The email they sent me stated they were rechecking availability and would get back with me. What was the point in telling me to reserve within an hour (which I did) if they weren't going to reserve it? I responded asking for them to give me a call, or to respond with a number I could call, so that we could make the reservation over the phone. That no doubt would have been much easier and faster. I received nothing back and after 24 hours emailed them AGAIN stating that I would not be using their services after all. If you value your time, do not waste it trying to work with this company as they clearly do not want your business. A tip for the owner: invest in a business phone and actually use it. UPDATE: I received a plethora of e-mails, texts and phone calls from this company apologizing and how they did value my business. They had apparently experienced technical difficulties the previous day. Either way, I had already moved on to another company. Be aware that if you do choose book with this company, it will be mainly through text and e-mail. I am giving them 3 stars on customer service (a combination of before and after the issue) only because I never got a chance to experience the actual product. I may try them again in the future, just not this time.

5 stars? No no no. 10 STARS FOR INFLATABLE ADVENTURES & BEYOND!…read more Punctual, professional, and very polite. These guys make sure to give great customer service without hesitation. If you ever run into an issue (which I highly doubt), just be sure to give Mike S. a call and he'll make sure things are straightened out. I've been meaning to write this review for a while now, but I'm finally getting around to it. I would like to point out that I remembered; how could I forget? Always satisfied with the equipment provided. Clean and beautiful! Great deals at reasonable prices-- they're where the party's at!

Daughter's sweet 16 was a huge success thanks to Mike! The tent, the look & the service was…read morephenomenal... if there was a 10 point scale I would 10 out of 10 recommend.

FANTASTIC communication, follow up and delivery of services. Michael and his staff are courteous,…read morefriendly, and professional. All the products we rented were in good shape, clean and delivered and picked up on time.

Very professional! Very prompt! I decided I needed a bouncy house at 11:30 PM the night before a…read moreparty and they had it delivered and blown up at 10:45 AM the next day. Owner and staff are very nice!

D&D is a rental business. They're super friendly and I really loved how punctual they were. I've…read morerented from them a couple times, and they always deliver the supplies I need at a reasonable time before my parties have started. I do recommend!! Support your local businesses!!!!!

From the owner: We are a family owned and operated party rental equipment business. We have been in the industry…read morefor 10 years and love what we do. We love providing our customers with the best party rental equipment we have to offer!

The worst company I've ever done business with. Told them to arrive and set up everything by 12pm…read moreand they did not answer their phone or texts and it was almost 1pm with all the guests here at the house. When we called a different number the lady was extremely unprofessional and said "okay we will cancel it" no apologies nothing. Please do not go to them they are horrible with customer service and do not know how to do business.

We rented a moonwalk combo (had a mini slide on the side) today and they came early to set up the…read morerental because they were afraid the rain was going to come at the scheduled delivery. Great selection of different types of moonwalks, slides, and party equipment items. Definitely recommend renting with them. Will use them again for sure!!

I cannot say enough good things about this place. They always answer the phone, they're courteous…read moreand they are punctual! We rented a huge 4 in 1 bounce house which was clean and in great condition. Will continue to use them for any future parties and highly recommend them!

I was so pleased with this company. They were scheduled to arrive at 1pm but came a few hours…read moreearly, which was nice to get some extra "free" time with the inflatable. The slide itself was WAY bigger than I expected, it was perfect for my age group of 6-8 year olds. It was a little too intense for the little kids (3 yr olds). The delivery and pickup was efficient and the employees were very professional. We had weather issues and had to change the rental date and there was no issue with that. Overall I highly recommend this company and will use them again.

Horrible customer service. i called on a Monday forgetting it was a holiday he asked me to text him…read moreevent information because he was with his kids i apologized As soon as we hung up I sent him the information I never got a response I waited till the next day and followed up and asked for the information again his response was I will get back with you later on no problem so I text again Thursday because I never got a response Monday Tuesday or Wednesday and my message was left on read With no response & today is Friday.