I had a terrible experience with AutoSavvy in Duncanville and would not recommend buying a vehicle…read morehere. I purchased a 2022 Honda Odyssey expecting it had been properly repaired and inspected. However, at just 30,000 miles, the transmission completely failed. That is not normal wear and tear and raises serious concerns about the quality of the prior repairs done before the vehicle was sold. At the time of purchase, I was also sold an extended warranty through Endurance Warranty Services, which gave me a sense of security. When the transmission failed, the claim was denied leaving me responsible for a major repair out of pocket. So the reality ended up being: A branded title vehicle with a major mechanical failure, combined with a warranty that did not cover the issue when it mattered most. This has been stressful, time-consuming, and expensive, and it completely changed the value of what I thought I was purchasing. My advice: Do not rely on the warranty alone, and do not assume these vehicles have been repaired to a reliable standard. Get an independent inspection and ask very detailed questions before buying. I regret this purchase and would not buy from here again.

I purchased a 2018 Explorer here. salesperson was nice enough, but I was very tired and did not…read morethink this one through. 1- Before agreeing on a vehicle, ask what interest rates and what finance companies they have pulled up. I had a pre approved rate with Capital 1. The rate I was given was higher, but salesperson said the estimate was based on the Capital 1 rate... it wasn't. 2- Ask for a complete breakdown of what is being financed. I was charged $999 for vehicle enhancements... 3- Don't let them just give you monthly payment totals based on your down payment. Ask HOW they came to those estimates. 4- Be sure you have license plate holders in the front AND back... in Texas you have to have these. I had to go back to dealership. 5- Be rested and clear headed. I don't know if I would go back to this dealership.

They don't let you do trade ins until 75% of the balance is paid what since does that make by that…read more time the vehicle will have more mileage on it and probably be harder to sell on there end

Please don't buy a car here this place is full of BS because they were lied to your face and woman…read morethey say they'll go half on your payment on your car note then turn around they lie about it All you have to do is be honest is but you know what they can have this car I would drop this car off this weekend and they can keep it cuz I'm not paying no more money on this damn car It's not even worth it It's so much s*** around with this car that didn't fix nothing on this car and I'm going to show you proof what's wrong with this car in the palace on my windows are messed up too because you can hear the air coming through the window I will not buy cars from here They say they fix it the last time but I went back up there they still didn't fix it

Went to look at a used Toyota and ended up buying a new Tacoma. The hubby was like a kid in a…read morecandy shop. My main complaint was the delay. The constant waiting. I'm sure it is a sales tactic, but we were getting ready to leave when the finance guy finally walked up. Our time is valuable too. Shoutout to Deno. Last saw you there over 20 years ago when the hubby did buy a used Toyota Tacoma. With the decades passing, I wouldn't have recognized you without the name tag. I wasn't recognizable either. LOL. Middle Age huh? From your Westside Story Days...

I visited Legacy Toyota of Dallas two weeks ago to cancel add-ons after refinancing my RAV4. The…read morefinance manager said their system was down and promised the finance director would call me to complete the cancellations and process refunds. I have not received a single callback. I've called multiple times over two weeks and keep getting transferred and disconnected. One staff member took my information and said they'd escalate to the finance director, but nothing happened. This is unacceptable customer service. I waited an hour at the dealership, provided all my information, and received empty promises. No follow-up, no communication, and no accountability. If you're refinancing or canceling add-ons, be prepared to chase them down yourself cause they will ghost you...

There were some ok qualities about this place but i doubt a car dealership will ever above a 3 from…read moreme seeing as how much they charge for cars and repairs. But the irritating part about this place is I called multiple times if our registration sticker was ready and it finally was so she asked if I would like for them to mail it to me and i said yes. 2 weeks later nothing so I went by and picked it up. I guess maybe dont ask if I want something like that done if you dont intend on doing it.

1 Star - No Loaner, No Communication During Active Safety Recall / Buyback Case…read more I brought my vehicle to Kia Southwest after discovering a serious safety recall that made the car unsafe to drive. The dealership took possession of the vehicle and informed me it is now under review for a manufacturer buyback. While the buyback process is underway, the handling of this situation has been completely unacceptable. Despite the severity of the issue, Kia Southwest has: Refused to provide a loaner or rental vehicle Failed to provide consistent communication or updates Offered no clear timeline or expectations I am now left without transportation and without answers, while still dealing with the financial obligations tied to this vehicle. For a manufacturer-authorized dealership handling a safety-related recall and buyback, this lack of support raises concerns regarding basic customer care standards and potential obligations under consumer protection laws, including the Texas Deceptive Trade Practices Act (DTPA). At minimum, situations involving unsafe vehicles and manufacturer defects should include: Temporary transportation assistance Clear and timely communication A defined process for resolution None of these have been provided. Due to the lack of responsiveness and support, I am also considering escalating this matter by filing complaints with the Texas Attorney General, the Better Business Bureau, and pursuing further action if necessary. I would strongly advise others to be cautious when relying on this location for assistance with serious recall-related issues.

I got a really good deal on a used car that was in great shape, low miles and clean title. No…read morecomplaints! Cruising since July!

Bought a used/repaired late model Honda Accord from this company in May, 2015…read more With regards to 2013 post, even if a vehicle has been in an accident that doesn't NECESSARILY mean it gets a Salvage title. If the accident was minor or moderate but fixable the title may not be affected. This will vary state by state, possibly county by county, and insurance company by insurance company. As to the 2014 review I know this company does deal with clean, salvage, and "rebuilt" titles. Perhaps they were trying to mislead, or perhaps they honestly forgot which title applied to the vehicle until the paperwork was being processed. We all have "brain farts". The Accord we bought had been in an accident and was sold by an insurance company via auto auction with a clean title. The CARFAX report does separately indicate an accident report but confirms and supposedly CARFAX guarantees the "clean" title status. The vehicle was repaired and offered for sale. The folks we worked with at OCS motors showed us the "before" photos and we checked over the car carefully. No auto body shop is perfect, no repair job is perfect, and there were a couple minor paint flaws at the edges of the bumper but overall it was a great repair job and we decided the price asked was a very fair price for a repaired vehicle with clean Texas title. The vehicle drove and handled like a brand new car, so we're very happy with the price paid for a good vehicle with some cosmetic blemishes.

Very bad business. Please know that too many people from all over are complaining about the Yrash…read morecard they try to sell. They are SCAMMERS. Never purchase anything from this place off hwy 67. Cars run for that week only. WARNING!!!! Run Run Run do not give this place your money!!!° No matter how good it sounds.

AUTOWORLD Duncanville, TX sold a shitty car to a kid buying his first car with his bonus pay from…read moreUncle Sam.....he end up losing $2000 due to his just returning the car and to the short prick owner Gary and his snaggledtooth coon who still under his massa commands didn't give one fuck or truly wanted to help him out, they easily made $2000 and got the car back. Please don't not buy from the place. At the end of the karma shows that Texas size ass of hers. Buyer beware. I filed a File a complaint with State Consumer Protection Agency or the Federal Trade Commission, the State's Attorney office, CFPB and the BBB Auto line of Texas. One last thing I pray to god Sewell isn't allowing this place to carry its name...

You get what you pay for. I was sold a car with power steering issues. When I drove the car the…read morepower steering fluid was full so the steering wheel was fine. The longer I drove the harder the steering wheel got. I had to go to a mechanic to get it fixed. Not transparent

HORRIBLE Sold me a car that they knew had MULTIPLE issues wouldn't reco buying even a camry off of…read morethese SCAMMERS (Power steering leak , starting motor issues , Oil leaks , cars broken down 2 times already Don't ever buy from these scammers even for 10$