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Recommended Reviews - Megabus

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Peter C.

Was looking for a cheap way to get from San Francisco to LA and was recommended by a friend to try Megabus. I was able to get a fare as low as $15 one way which was still cheap comparing to the cost of gas I would pay to drive down. Bus stop is outdoors at the Caltrain bus zone so I would recommend bringing an jacket while waiting. The bus was on time and we arrived at Union Station 20 minutes early. I would suggest bringing a blanket since the bus is freezing cold. Don't rely on the wifi working, the wifi was broken on bus #606. Overall the staff was nice and were very nice talk to. Highly recommend using Megabus if you are looking for a low cost road trip.

Sarah M.

Boom! $17 to take the megabus from SFO to Reno. If we rented a car we would've arrived maybe only 30 minutes earlier... and have had to pay over $100 more! The bus is pretty clean and the free Wi-Fi isn't super slow. Get in line to board the bus at least 20 minutes early to make sure you get that window seat. The process of buying your ticket and boarding the bus is so easy! Just be sure to bring snacks and wear socks. It can be a bit chilly inside the bus!

Awesome sunroof!
Nadine T.

I've been using Megabus since I've known about it about 2-3 years ago. At that time, you could reserve a bus seat minutes before departure. Now that it has gained some loyal riders and their friends, waiting the last minute will get you a seat for the next day! I'm a fan of this because of the price. And only the price! Pros: A ticket from SF to Sacramento ranges from $3-$15, usually cheaper than Amtrak and Greyhound. It has long windows on all sides of the bus, so it's really nice to look outside during the ride! It also has outlets under every seat. Cons: The windows are sealed shut, so if someone next to you decides to eat, you're out of luck! Since it's a public mode of transportation, the bus will be late (or early) once in a while. The AC will always be on, so bring a sweater! Overall: I'll keep riding this bus between SF and Sacramento until I can! The price woos me too much!

Upper deck of the megabus. Headed to LA from SF
Jennie W.

I call it the NO STRESS EXPRESS! Here's the low down: *It's cheap $29.99 maximum price, or as low as $1 *Free wifi (doesn't always work) *Power outlets to charge your phone or electronic devices *Air Condition bus (it was TOO cold for my liking, but bring a blanket & you'll be ok) *Safe *It includes 1 stop for a pee/food break *Allows food/eating on board *Line up early for best seat selection *Friendly driver *Best views from the upper deck of the bus *Lower deck of the bus has tables for playing cards with friends/family (if traveling with others) Overall, it was a great experience. You can't even beat the deal of $29.99 one-way on a bus and with gas prices being so high, this would be your best bet. You can always rent a car while in LA to get around if you need to. I'm definitely going to ride the megabus again with a blanket in tow to stay warm.

SF-LA: After being 3 HOURS behind schedule the bus runs out of gas on an off ramp (20 minutes from end destination).
Samantha G.

I've taken Megabus before from San Francisco down to LA Union station (and vice versa). The prices are cheap and they have working electrical outlets, which is great! It's still a bus ride - so it can get a bit uncomfortable, but overall I thought Megabus was a great company. However, I just had the WORST Megabus expereince and I will NEVER be riding Megabus again. First of all we were 3 hours behind schedule. I understand this isn't entirely Megabus' fault - you can't help traffic, but the Megabus could have tried to be on time for departure instead of 20 minutes late. There was no toilet paper or soap in the bathroom - I know I shouldn't expect much from bus bathrooms, but at least some toilet paper?! We finally get through the grape vine, and are in the LA area (20 minutes away from LA Union Station) I can finally see the light! We get off at the off ramp and the bus completely stops (It's 2:00am at this time - we were supposed to arrive in LA at around 11pm). The driver gets out and is on the phone chatting it up and pacing back and fourth. Everyone is tired and frustrated to be so far behind schedule. We all just want to be out of the bus. The bus driver then informs us that we ran out of gas! IN FRONT OF A GAS STATION!!!!! The bus driver had one job and he completely failed. He let us know that assistance is an hour away and there will be a back up bus. At this point everyone is either calling an uber or their ride to just get picked up at the off ramp. I ended up getting picked up at the off ramp and was so thankful! I felt terrible for those passengers headed to Anaheim (way too far for rides to pick them up in the valley) and those who didn't have a ride to take them to their end destination. Who knows how long they were really waiting for the back up bus. After this terrible experience I wanted a refund - I mean, I didn't even make it to my end destination! I called the customer service line - no one picks up. (What's the point of the customer service line?!) Instead I tweeted at Megabus to get their attention - I realized from other people's tweets that buses breaking down and being HOURS behind schedule isn't anything new. After a handful of tweets Megabus finally reached out and said they would compensate me - I check my email and it's 20% off my next booking! WHY DON'T THEY UNDERSTAND?! I AM NEVER BOOKING WITH MEGABUS EVER AGAIN!!! I just wanted my money back because I didn't even make it to where I was supposed to go! Don't waste your time with Megabus. I will say I have had some smooth trips, but a nightmare trip like this is worth staying away. I would genuinely hate for this to happen to anyone else. Avoid at all costs! MEGAFAIL BUS.

That's a big bus!

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13 years ago

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8 years ago

The worst! Left my daughter stranded en route, with no back-up, then refused to give a refund! Do not use this company!

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I love megabus!!!! I always ride megabus when I travel to SF and LA! The bus is clean, they have bathrooms and wifi too.

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Coming from Hawaii, I did not feel comfortable driving over the pass, especially with 2 children.

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Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach

Umbrella Global Bus & Charter

4.7(244 reviews)
1.5 kmSoMa
Luxury
Family-owned & operated

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

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Umbrella Global Bus & Charter - Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

Umbrella Bus San Francisco - 51 - 56 Passenger Executive Motorcoach Interior

Umbrella Global Bus & Charter - Umbrella Bus San Francisco - ADA Accessible Minibus with Lift

Umbrella Bus San Francisco - ADA Accessible Minibus with Lift

Umbrella Global Bus & Charter - Umbrella Bus San Francisco - ADA Minibus Interior

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Umbrella Bus San Francisco - ADA Minibus Interior

CLS Global Transportation - 26 Passenger Party Bus interior

CLS Global Transportation

5.0(194 reviews)
69.9 kmCambrian Park
Minority-owned & operated
Certified professionals

We have not taken the party bus yet, but our experience booking with Sharon has already been top…read moretier. I've honestly never written a review before actually receiving a service, but she has been THAT professional, hospitable, and helpful throughout the entire process. We did find a few companies that were slightly cheaper (and many that were much more expensive), but from the beginning, Sharon made us feel confident that we are truly getting what we are paying for. Her response time, attention to detail, kindness, and personable approach have been incredible. She has made planning so much easier and more enjoyable, and we are so excited for the actual experience!

I have a couple of go-to drivers for our work events, but given it was two weeks before the Super…read moreBowl, I knew it was going to be hard to lock one in. So, I did what I do best....YELP! Found CLS Global Transportation Inc. and they were my first call. Luckily, I scored the vehicle we wanted (sprinter) and worked with a really great woman named Sharon. Sharon was VERY communicative and was quick to respond to all my emails/texts. She made things REALLY easy for me; this made me feel comfortable bc I was not going to be on the actual ride and wanted to make sure my team was taken care of. Feedback from my team leader was that the driver, Lydia, was prompt, friendly and drove safely. Whew, I'm so glad this all worked out. I would definitely recommend CLS Global Transportation Inc.

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CLS Global Transportation - 26 Passenger Party Bus

26 Passenger Party Bus

CLS Global Transportation - 20-26 passenger Limo Bus

20-26 passenger Limo Bus

CLS Global Transportation - Built-In Bar

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Built-In Bar

Storer - Disrespectful driver completely blocking another business's active driveway.

Storer

2.7(14 reviews)
2.4 kmBayview-Hunters Point

I was parked on Geary Street in San Francisco in a metered space about to go into a shop. Their…read moreGraton Casino bus pulled up alongside me and opened its lugage compartment into my drivers side mirror, causing enough damage where it needed to be replaced. I thought this would have been a very cut and dry case of their fault. The driver admitted that he hit me, but was trying to convince me that nothing was wrong. I called the given Storer contact immediately and she sounded nice at first, saying they would make it right. Later she hung up on me saying I was trying to extort them. Amazing. Just trying to get my mirror fixed here...Again, both the driver and the company admitted that they hit me. Their insurance company denied covering my mirror. I tried getting in touch with the owner of Storer, but they would never get back in touch with me. Now I have a broken mirror that I have to pay out of pocket since it doesn't make sense to claim on my own insurance and have my rates go up. I would never give any business to a company who doesn't take responsibility for their actions.

Just saw the bus on Highway 101 around Santa Rosa at 4:12 pm. As a charter bus, it was in the…read morecarpool lane speeding fast for a bus and tailing the car in front so uncomfortably close. Leaving no room for error. Hopefully, the bus was empty with no passengers.

Photos
Storer - Disrespectful driver completely blocking another business's active driveway.

Disrespectful driver completely blocking another business's active driveway.

Storer - Dead bus on the side of the highway. At least it stopped billowing smoke.

Dead bus on the side of the highway. At least it stopped billowing smoke.

Storer

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Megabus - buses - Updated June 2026

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