I booked a whole day service for my parents as a treat on their birthdays to Napa Valley and Sonoma…read morefor wine tasting and a romantic dinner! The driver was very accommodating and took good care of my parents. My parents definitely want me to book with Bilen Limo again for their anniversary and birthday. I highly recommend it. I'd give them more than 5 stars if I could.

Absolutely wonderful and professional driving, car, and just truly a luxury service from top to…read morebottom. I highly recommend-- the SUV is even nicer in person. We hired Yusa for a day in Napa and it couldn't have been more perfect. Yusa is polite and trustworthy-- he was prompt, on time, and always ready for whatever was upcoming on the schedule I provided prior to our trip. I will definitely hire Yusa again when I am back in town-- you cannot go wrong! It is hard to find honest, quality, and fair services these days. It was such a perfect day and in big part to our wonderful limo service! Thanks again, Yusa!

I had to hire a bus for a work event. Great company. The best cancel policy after shopping around…read moreand good service. Reliable, easy to arrange, and I asked a lot of questions. Good pricing/industry standard. Would def hire them again.

Company was very professional, responsive whenever we had a question, and easy to work with…read more The driver was also very professional

We had multiple stops and they followed us everywhere we went. We're on time and ready to be there…read morewhen we needed to be picked up. It was amazing!

Used them again! had a great experience with Pleasant Limo! I originally booked them during Super…read moreBowl weekend, and everything was smooth from start to finish. They picked me up from the airport, dropped me off at my hotel, and on game day I used them again, both rides were wonderful and always reliable. I've also used their service about a year ago and had the same great experience, so they've been consistently reliable. Professional drivers, on-time pickups, and stress-free transportation every time. I'll definitely keep using Pleasant Limo whenever I need a ride. Highly recommend!

Where exactly do I begin? I booked a van from Kosmo whilst waiting for a flight out of SEATAC- I…read morewaited to book until I and my four coworkers had made it to the gate. I was told by the receptionist that we could hire a van to drive us from the Oakland airport to our workplace, 40 miles north, for 195 dollars. Seems a bit much, but reasonable. I booked the van and caught the flight. I was greeted at the Oakland baggage claim by our driver (well dressed, prompt) and after we got all 16 of our checked bags we headed off. Most commercial transportation services get curb-side privileges at the airport- not Kosmo, we had to drag our 16 checked bags and 13 carry-ons with us into the parking lot, where our van awaited. The driver did not know how to get to our destination- after watching him get onto an interstate going the WRONG DIRECTION we began verbally prompting him on how to get where we were headed. As I watched the driver text while heading up the 680 in Monday afternoon holiday traffic, I wondered if perhaps he was an ex-con. The driver also reminded me of a 16 year old, because the entire time we were either accelerating or decelerating- no constant speed. Once at our office, the driver asked if we had a restroom, and then helped himself to a 10 minute potty-break. Call me old-fashioned, but I avoid pooping in my client's office. Once the van left and things calmed down, I checked my email and found the receipt for my $300 van ride. I've been on some expensive-ass van rides before, and they had little in common with this experience. After trying to clear the matter up via both phone and email, I was emailed by the manager who lied to me about what I was told the service would cost, and told me to politely f%^& off. Unfortunately for this manager/owner, my company (as do most companies with 300,000+ employees) has "in-house counsel." Is a defrauding a government agency charge really worth $105? Looks like Kosmo is going to find out... Bottom line: ex-con/ex-lax drivers, very dishonest business. Steer clear.

My firm has been using Kosmo Limousine for several years, and we have always had great service…read more The drivers are on time and always looking sharp, and the vehicles are late model and immaculate. The rates are competitive and they will also work with you on pricing if that's necessary. I've used them to transport my elderly parents on a couple of occasions, and they were always very kind and extra helpful with them, even to the point of carrying a load of Christmas gifts to my house! Recommended!

Umbrella was great! We booked a van and bus for wedding guest transports to and from the venue…read more Umbrella was flexible on various changes we made to the arrival and departure times (there may be a change to cost depending on timing, just ask). You can view the itinerary on line. The day of, we received texts from drivers. Umbrella drivers were very accommodating and friendly. Thank you Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

Franklin was great getting everything set up. Pricing was very fair. Our driver Michael was…read moreawesome! Had a blast for 3-days seeing Dead and Co. in Golden Gate Park. Thanks!

During the pandemic, you can't beat the convenience and safety of a private shuttle…read more We are multiple repeat customers, asking Frank anytime we are in town and need his help. He is always on time and professional, and he can communicate well by email and text. This time we used his services for SFO airport and SFO-Levi's Stadium. While all limo services cost more than before COVID, his rates are competitive.

Used Gateway Global yesterday to get family/friends up to and return from wedding venue (Mountain…read moreWinery) in Saratoga. Our driver was professional, friendly and very competent in maneuvering the windy narrow roads up to the winery and back from in less than ideal conditions. It was in a huge wind and rain storm. We certainly appreciate getting there and returning safely!!

Hurbert was my driver and he was absolutely the kindest most informed San Fran person I've ever…read moremet. If I came here again I would definitely hire this company and Hubert again. So nice I bought him lunch! 10/10 would recommend. Love Hubert! Give him a raise!

I booked Skylan Transport in preparation for my flight last Friday night. I told the company that I…read morewanted to get picked up around 7:00 am. As I stepped out my house, I saw a black sedan with a friendly driver waiting outside. I talked a bit with the driver, Paul, since I speak a little bit of Cantonese myself. When we arrived to the airport, he helped me with my luggages and I was on my way! I definitely recommend Skylan Transport to anyone who needs a quick ride to the airport!

I booked Sky 1 Limousine for my sister's bachelorette party. We took a party bus 40 minutes into…read morethe California foothills to go wine tasting at four wineries. Pros: The driver was on time, polite, and kind. The bus itself was spacious and met our needs as far as setting up bluetooth and playing music. The driver followed our itinerary well and was on time for pick ups and drop offs. Cons: On the way back home, the bus started smoking out of the AC vents - it became overheated in the 100+ degree temperatures. After a full afternoon of wineries and about 20 minutes away from our destination, all 13 women had to evacuate on the side of a country road in the middle of no where. We had to carry all our belongings (ice chests, etc) to a small dirt side road in sweltering 100 degree temperatures. The bus was unable to continue the journey, so we had to call ubers and get relatives/friends to come pick us up and take us the rest of the way. While I understand that things happen, I expected more from Sky 1 Limousine in regards to a refund. They offered to cover the costs of the Uber (there was only 1) and refund us for the final 30 minutes of the booking. That is a meager 1/13th of the total cost - over $2100 - which means we will be refunded just barely more than $100. The bus breaking down really put a damper on a wonderful day. We are lucky we had relatives who were willing and able to come get us, given the heat. If any of the women were especially heat-sensitive or had pre-existing conditions that made being out in the heat/ standing for a long period of time difficult, this could have been a much worse situation. I expected more from Sky 1 Limousine and I am extremely disappointed in the service we received. I would not recommend them to anyone moving forward.