I came to Teresa at the Beauty Bar! I showed her 2 pics of the hair style and cut I wanted. She…read morerushed through and afterwards said you should have showed me a picture. I did! She ruined my hair! I have never been disappointed in a hairdresser before! It's way too short, the wrong color and the cut is a mess. I asked for a refund because I have got to go to a new salon and she refused and said she'd saw me for harrisment. I've got to go to another hairdresser to get this mess fixed some how and pay again. IM new to Richmond and this was a bad vibe. BEWARE DO NOT ALLOW HER NEAR YOUR HAIR

Jackie took me from Drab to Fab…read more I'm so excited to see what she does with her new location in January! Great experience. Loved the massage shampoo chairs too. Jackie is so friendly and easy to talk to. Hairdressers like her are hard to come by! She's super booked through the holiday season!!

Stylists need more experience doing color and highlights. I ask for an experienced stylist to do my…read morehighlights and color yet when I got to my appointment, the girl was very sweet however, she was not an experience stylist.

I'm new to Kentucky from California and was nervous about finding a good hairdresser here in…read moreRichmond, well first time was a success! I got Emily and she was so sweet and did a great job on my color and cut! She is my new hairdresser as I will be back. Thank you Emily!

Great value for the price! I am new to the area and called…read morearound to get prices to color my hair (1 color all over color, shoulder length hair). I was shocked that the cost ran from $70 to $100! That is more than I paid in Lexington or Northern California!

After moving to the area, I desperately needed a hair cut. I looked online, and this salon had the…read morebest reviews and I thought their prices must have been a mistake. They weren't however! This salon is SUPER affordable, and they do a great job. They were all extremely friendly, and made sure I was completely satisfied before I left. I will be coming back! You have made me a lifetime customer for sure! :)

Coming from the gym industry I often never seen the point in going to a spa outside of whatever…read moreamenities was offered by that facility, but this place changed the game for me as well as my training clients. Lauren is exceptional massage therapist and the only person I will ever let work on me to this day. Her willingness to go above and beyond to ensure you are comfortable in that setting is beyond measure. She is also much stronger than she looks let me assure you. I will continually send my clients there knowing they are getting hands down the best rated massage therapist in Richmond. Who knows I may even get waxed at some point as well for bikini season ahead. Lol. All jokes aside, come to this spot for any type of treatment and this place will absolutely make you feel like you are the only person in the room for that day.

From the owner: Boho Beauty is a Full Service Salon and Spa dedicated to making you feel unique and special. We…read morespecialize in all beauty services including haircut/color, hair extensions, lash extensions, natural hair braiding, massages, laser lipo and more. We also offer an in-house beauty suite to concentrate on your special events such as weddings, bridal showers, birthday parties, girls night, spa day or princess parties... a place for you to be welcomed, be pampered and be yourself.. the possibilities are endless! #BohoBabes

I went I'm for quite color correction and wanted something like the first photo and with with…read moreorange hair and Kirra wasn't even willing to fix it. It was so awful. I left crying. Paid, tipped, but crying!! It was awful

Relocated to Richmond recently and tried a couple of salons. Found some great reviews for Salon 116…read moreonline and decided to give them a call. Just by chance I was booked with Kayelynn Burkhart and it was my lucky day. Not only is she personable she is a great hair stylist and knew exactly what my hair needed. I love my highlights/low lights and she is my new hair person. I highly recommend her.

I've been getting my hair colored by Maranda for over a decade. She does an excellent job. I…read moreusually get the same highlights but every now and then I want something different and her suggestions are always spot on. My husband will only let Maranda cut his hair. She's quick and accurate, every time which is so important. She doesn't do much advertising- she doesn't need to, she stays plenty busy. Yet she's really good about getting me in for an appointment within a week. Give her a try if your looking for a new look.

Carrington's is a great place for a haircut. Kim is great at what she does and has an attitude to…read morematch. Very much recommended.

I genuinely do not know how a haircut appointment managed to become one of the most frustrating…read moreexperiences I have had in a very long time, but somehow this salon accomplished exactly that. I walked into this business expecting something extremely simple: I wanted my hair cut and styled in a way that looked good and matched what I had specifically asked for. I was not asking for anything impossible, outrageous, or unreasonable. I showed up expecting a normal appointment with a professional stylist, and I left wondering how something as simple as getting a haircut could go so unbelievably wrong. When I first arrived, I tried to remain optimistic. I figured maybe the salon was busy, maybe they were running behind, or maybe everyone was simply having a stressful day. I understand that businesses can get busy. I understand that appointments can take longer than expected. I understand that people have bad days. What I don't understand is how the entire experience could be handled so poorly from beginning to end. Essay 2 -- Waiting The first major problem was the waiting. Despite having an appointment, I ended up waiting much longer than I expected. Nobody seemed particularly interested in explaining what was happening or giving me an accurate estimate of how much longer I would have to wait. I wouldn't have been nearly as annoyed if someone had simply come over and said, "We're running behind today, we're sorry, and we'll get you taken care of as soon as possible." That's all it would have taken. Instead, I was left sitting there wondering whether anyone had even remembered that I had an appointment. When I finally got called back, I was already frustrated, but I decided to give the stylist the benefit of the doubt. I figured that the actual haircut would make up for the bad beginning. Unfortunately, I was very wrong. Essay 3 -- Explaining What I Wanted Before the haircut started, I explained exactly what I wanted. I tried to be as clear as possible because I know that communication is important when getting your hair done. I explained the length, the style, and the general appearance I was going for. I even made sure to answer questions when the stylist asked them. At this point, I thought everything was fine. Then the cutting started. Almost immediately, I began noticing that significantly more hair was being taken off than I had expected. I tried not to panic because I figured the stylist probably knew what they were doing and that the haircut would eventually come together. That turned out to be one of the biggest mistakes I made. Essay 4 -- The Haircut As the haircut continued, I became increasingly concerned. The stylist kept cutting, and every time I looked in the mirror, I became more confused. I kept thinking, Maybe it will look better when they're finished. Then more hair was cut. Maybe it will look better after they style it. Then even more hair was cut. Eventually, I realized that the haircut was simply not what I had asked for. There is a massive difference between asking for a particular hairstyle and receiving something completely different. Hair isn't like clothing where you can simply take it off and put something else on. Once the hair is cut, you have to live with it until it grows back. That is exactly why I believe hairstylists should take their customers' requests seriously. Essay 5 -- The Mirror Moment The moment the stylist finally turned the chair toward the mirror was honestly unbelievable. I stared at myself for several seconds because I wasn't even sure what I was looking at. I had walked into the salon with one hairstyle in mind and somehow walked out with something that looked completely different. The worst part was that the stylist seemed completely satisfied with the result. They asked me something along the lines of whether I liked it, and I honestly didn't know what to say. What exactly am I supposed to say at that point?

A little update. I was upset about my cut experience (clearly) and called to talk to the manager to…read moretell her about my experience. She was very understanding and apologetic and even offered to give me a full refund. Despite the bad experience, I give them props for trying to 'make it right'.

Andrea is the best! Took her time perfecting my pixie cut. Best cut I've had since chopping it all…read moreoff.

I had an appointment with Cassie. I got a trim and layers. Everyone there was so friendly and…read moreCassie did such a good job on my hair it was exactly what i wanted! I would recommend!

very sweet staff, although I received different color than originally requested, which damaged my…read morehair, unfortunately:(