Stylists need more experience doing color and highlights. I ask for an experienced stylist to do my…read morehighlights and color yet when I got to my appointment, the girl was very sweet however, she was not an experience stylist.

I'm new to Kentucky from California and was nervous about finding a good hairdresser here in…read moreRichmond, well first time was a success! I got Emily and she was so sweet and did a great job on my color and cut! She is my new hairdresser as I will be back. Thank you Emily!

I have very long, thick, wavy hair and have always had a tough time finding the right stylist…read more Megan has the patience for my hair and she always does a fabulous job. Highly recommend Megan for cut, color, dye, waxing, and keratin treatments..she will take good care of you!

I went I'm for quite color correction and wanted something like the first photo and with with…read moreorange hair and Kirra wasn't even willing to fix it. It was so awful. I left crying. Paid, tipped, but crying!! It was awful

Relocated to Richmond recently and tried a couple of salons. Found some great reviews for Salon 116…read moreonline and decided to give them a call. Just by chance I was booked with Kayelynn Burkhart and it was my lucky day. Not only is she personable she is a great hair stylist and knew exactly what my hair needed. I love my highlights/low lights and she is my new hair person. I highly recommend her.

This was my first time to Cha Cha's. I decided to go here because of my past experiences with…read morehairdressers not listening to my requests and I had only seen good reviews. I went in looking to get a pixie/bixie. I told the girl the length and my wants. She cut it shorter than we agreed and did not add enough layers, so it looks more bowlish than a normal pixie. Layers are also noticeably uneven. Im not one to complain, but I am disappointed with my experience and especially for how much i paid and to not get the service i paid for.

Absolutely the best hair experience I've ever had in the whole state. After moving back to Ky from…read moreSC, I was having a hard time finding someone who could maintain my platinum color. Finally I found Cha Cha's. They sent me portfolios of multiple stylists they thought would fit my needs so I could see examples of their work. I was able to choose Paige who has done the most amazing job on my hair!! The vibe in the salon is so cool too.

I came to Teresa at the Beauty Bar! I showed her 2 pics of the hair style and cut I wanted. She…read morerushed through and afterwards said you should have showed me a picture. I did! She ruined my hair! I have never been disappointed in a hairdresser before! It's way too short, the wrong color and the cut is a mess. I asked for a refund because I have got to go to a new salon and she refused and said she'd saw me for harrisment. I've got to go to another hairdresser to get this mess fixed some how and pay again. IM new to Richmond and this was a bad vibe. BEWARE DO NOT ALLOW HER NEAR YOUR HAIR

Jackie took me from Drab to Fab…read more I'm so excited to see what she does with her new location in January! Great experience. Loved the massage shampoo chairs too. Jackie is so friendly and easy to talk to. Hairdressers like her are hard to come by! She's super booked through the holiday season!!

From the moment you enter the Joli Salon and Day Spa, and are greeted by Ellen, you know you are a…read morevalued customer and are welcome. The team spirit among the staff, is immediately recognizable, and the comradery is apparent from the get go. The team's fondness and respect for each other is also noticeable. The ambiance of the salon leads you to immediate relaxation. The head massage performed prior to shampoo is a delightful touch. Additionally, you are also offered a hand massage during the shampoo stage to help you relax even further. Jessica, Ellen and all the other team members, deserve a huge "Thank you" for their professionalism, their commitment to customer satisfaction, and should know it is, truly appreciated by their clients.

So, I went to get an ombre and they gave me highlights. First, I waited nearly 6 hours to have my…read morehair done. My stylist was late, that's okay, it happens. But then, she asked me if I wanted it dimensional. I didn't know what that meant and so I said yes. I guess that's my fault, but I really feel like she should've explained that my hair wouldn't look like the photos I was showing her. My whole day off from work was spent there and for a little over $200, I didn't get what I wanted. I was so upset, I tried to like it, but I couldn't. The up side is they offered to fix it, complementary, which is nice of them to do.. However, I can just dye it back to my natural hair color myself at this point, let it grow and then cut out the color. I'm more upset that my time was wasted and I waited a whole week for this day. And $200 isn't cheap! Photos below, what I wanted vs. what I got.

So I went there for a perm and was charged 80$ per hour. Yes that's right 80$ per hour…read more Additionally they took my card number when I booked the appointment. I completed an assessment and spent time with the stylist all while being charged... you guessed it 80$ per hour. I clearly said I wanted a loose body perm. Clearly told them I had had gastric surgery. The stylist told me she could do my hair. If she had decided she could not do my hair I would have been charged 80$ per hour for the two hour consult. Anyway, after I had the curlers in my hair AND the product the stylist decided to tell me at that point that she had not done a perm since school two years ago. She also told me that day was her last day because the salon was horrible to work for and recommended another salon for the future. Which I will never go to because she recommended it. So my hair... she ruined it. The perm looked like a poodle, she loaded it with some kind of product the greased it up badly. My hair was to my mid back and I had to cut it off up to my shoulders and it's still ruined today and still at my shoulders because I'm still cutting out the terrible attempt at a body wave perm. I called and told them what happened to my hair and for some reason they thought that I would trust them to come back after they assigned the stylist to do my hair with no experience and one foot out the door. I would not advise anyone to go to this salon. They charge out of their league, the front looks nice and when you go in the back there are all of these gross water marks on the ceiling and it's clearly not well kept.. I should have known but I had invested 160$ in a 2 hour consult. How I wish I would have ate that cost.

I needed to make an appointment to have my hair cut and styled for pictures and chose this place…read moreafter reading google reviews. The atmosphere is very relaxed and comfortable. My hair stylist was great. I told her I was most concerned about the length of dead ends and my hair holding up until the photo session and staying put through outfit changes. She used plenty of product to ensure that it held its shape without looking slick, oily, or crunchy. I would definitely recommend this shop to others.

I have been several times. It feels like a Salon at check in. I like supporting the students. I…read moremyself am in this industry. My appointment was with Shelby. She did a wonderful job. Her attention to detail is impressive. My cut is exactly what I asked for and precise. I see a lot of negative comments regarding the cosmetology schools. These young people are in training. A color correction at a Salon can go up to 800.00+ just to put things in perspective. If you want years of experience it comes at a price. You must pay for it.

I got a balayage and was happy with the service, I did have to come twice because of my dark hair…read more I recommend it if you're willing to give a student a chance to learn.

A little update. I was upset about my cut experience (clearly) and called to talk to the manager to…read moretell her about my experience. She was very understanding and apologetic and even offered to give me a full refund. Despite the bad experience, I give them props for trying to 'make it right'.

Andrea is the best! Took her time perfecting my pixie cut. Best cut I've had since chopping it all…read moreoff.

I took my daughter in for a bag trim, not her first, just first here. I expected to have a good…read moreexperience since they are a kids place. I walked in and immediately noticed that it was dead and dull. The place was not clean at all and everything looked super outdated. The lady who took us back put my daughter in a regular chair. Don't you go here to put your kid in a cute kid car while they are entertained by a movie/TV show? I asked to be moved to something more entertaining and we did. I have to admit, that for the first time ever, my daughter was not happy about getting her hair cut, so it wasn't easy but these people are trained to deal with this kind of stuff right? Of course! Negative! Look at the picture I posted of my daughters hair. $ later we walk out with a jacked up cut, a balloon and a sucker. I'll never come back here ever again. I could do better myself

Cute place for the kids. It's bright and definitely kid friendly. Each station has the stylist own…read moretwist to it. Decorated with flowers or there name. There's TV ON THE STATIONS . Chairs or motorcycles to choose from to get your cut. The stylists all seem friendly enough .