The staff was incredibly friendly, compassionate, and understanding when my dog was very sick and…read morepooping straight blood. My regular vet of four years would not see her because she had not been in for a yearly visit, even though she has been healthy and up to date on shots. They simply told me to go elsewhere and were not helpful at all. All Creatures got us in within the hour. Everyone was kind, caring, and reassuring from the moment we walked in. They truly cared about my dog and took the situation seriously. The pricing was also very reasonable, and I honestly would have expected to pay much more for the level of care we received. Most importantly, they showed compassion and made me feel like my dog mattered. Thank you for being there when we needed help most. You have definitely earned a new loyal customer and veterinarian.

Costumer service sometimes is not good, at least 2 or 3 times per year, it is worse when they hear…read morean accent when you speak English! I go there and I pay the whole amount always, not asking for favors or discounts. I just got a phone call, she didn't identify herself, I didn't ask sadly! She was talking down to me, she said I got a medicine in the fridge and I saw that your dog was seen here same date, you asked for it, I am still having the medicine here, I don't want this happen again in the future, I confirmed her twice that they saw my dog. So I don't know what else she wanted! This is why I am not going to deal with them anymore, letting my husband who speaks with no accent to deal with them in the future. Next I'll go to another vet with my money! Veterinarians and assistants are good!

I have been with Monterey for many years now. Dr. Wood is our main Doc and he takes excellent care…read moreof our dogs. He takes the time to investigate issues, provide proper treatment and advice, and takes the time to explain all alternatives. I know my pets are in the best care possible and we are grateful to Monterey Animal Clinic. Thank You Dr. Wood. Sincerely, Christi DeFazio

They are the Best team ever , everyone is so compassionate and care for your pet …read more I have 4 dogs and they all have been going there for over 2 years and I'm very pleased with everyone how they treat you and your pet in Hard moments .

Wonderful doctors and staff. Would not go anywhere else - my kitties like coming here.read more

Very informative and kind toward our new puppy . All questions answered…read more Exam room very clean

I couldn't give SurfSide and its staff enough praise. We've lived in Martin County for six years…read moreand have been to multiple vets, but over the past couple of years--and with several new little family pets--SurfSide has truly stood above the rest. They have become our pets' official veterinary service, and I wouldn't hesitate to recommend them or go anywhere else. We've had multiple check-up visits, surgeries (spay/neuters), first visits for a feral cat, and more (as I said, lots of new family members). Unfortunately, we also had to say a final goodbye to our oldest pet. Through every stage, the staff have been absolutely incredible--passionate, understanding, friendly, professional, and genuinely caring. I sincerely hope anyone who comes across this review will not hesitate to take their pet to SurfSide.

Dr Abadia failed to fully remove the nail bed on a simple puppy dewclaw removal. At 5 mo. 1 has…read morepoked through and the other is bulging the skin. We contacted the office and over a couple days tried to get them to correct the botched surgery. I even offered to PAY for a spay and chip surgery and while she is under anesthesia he can do the corrective surgery at his expense - still doesn't want to correct his careless procedure. "Dr" Abadia is in violation of his AVMA code of ethics and demonstrates poor business practices. A good vet with ethics would have apologized this happed at all, and covered the corrective surgery. The breeder admitted she's had issues with him before and will not use him in the future. Find another vet...

We have always had a good experience here with our 3 dogs and cat. Two of our dogs only were seen…read morefor a year old less before passing of old age. The staff was so kind and supportive and when we put one to sleep they even lit a candle and made the room as cozy as possible and made a paw print for us. I have been avoiding being the person in the room during those moments until then and it was as supportive as any clinic could've been and now I wish I had been brave enough before. Our cat has had surgeries and they've all gone great too. The front desk staff has even helped bring things and pets to and from the car when I had my kids with me and needed an extra hand.

Horrible experience. Brought my dog in for a tumor removal and when they were finished with the…read moresurgery, the stitches burst open before I picked him back up. They then put him back under anesthesia and re-did the surgery and I picked him up and the stitches burst open again within 24 hours. I brought him back again for them to re do surgery and when I picked him up they burst again within another 48 hours. I brought him back again and they basically said they can't do it & I have to bring him to an actual surgeon to get it done right. But they charged me every time for their garbage work. I took him to Dr Hansen and he got it done 1st try which is pathetic for Martin downs considering after 3 failed surgeries with all that tearing of the tissue, Dr Hansen got it 1st try. DO NOT BRING YOUR ANIMAL HERE FOR SURGERY UNLESS YOU WANT YOUR BANK ACCOUNT DRAINED AND YOUR ANIMAL KILLED. 100% would never bring another animal here and I hope they get shut down soon. EDIT: To your response: That's false there was no biopsy done or anything to determine that it was a tumor. He went into surgery with us not knowing if it was an infection or a tumor. I understand that the tumor was very large and I can understand getting sent to another surgeon but the fact that you guys kept trying 3 more times with no results and continued to charge me everytime is absurd. So after over $2000 he was leaking feces into his body and would've gone septic and died and at that point my only choice is to go to the other surgeon which was another $1500 to just walk in. Don't try to make excuses. You guys messed up bad and did nothing to try and make it right. Absolutely heartless. But at least you got your money right.

I'm giving two out of five stars for a few reasons…read more Dr. Wade does seem capable and knowledgable and she clearly has a passion for animals. That said, her time management could definitely use some improvement. I scheduled our first appointment, and the day before, I was asked to move it up an hour, which I agreed to. Then, on the day of the appointment, there was another request to switch back to the original time. I held back my frustration, as although I agreed, I was forced to rearrange our calendar at short notice. Regarding our second visit; shortly after confirming the 10:30AM appointment, I received a text asking if she could come an hour earlier, as she was apparently trying to accommodate another client. I agreed, but then received another text shortly thereafter asking us to return to the original time of 10:30AM. Honestly, it feels like there's a perception that people don't have busy lives and that the onus is on the client to accommodate her other patients. It's inconvenient and causes difficulties for people. The next morning Dr. Wade showed up at 9:15AM, 75 minutes early, insisting that leaving an unanswered voicemail and text justifies disregarding our scheduled appointment time. I turn my phone off at night so I did not get her communications; meaning that she got no affirmation that that would be okay with us. Dr Wade claimed that her patients appreciate it when she arrives early. Ten or 15 minutes might be okay, but I am confident that most people do not think that showing up early an hour and a half plus in the AM is acceptable. It wouldn't have stuck in my craw so much however, when I attempted another honest discussion with her regarding this issue, instead of accepting responsibility, Dr. Wade claimed that perhaps I was confused with another veterinarian who services our area. I had to acknowledge to myself what I was dealing with and quickly lost all confidence in her willingness to address the situation honestly. Humility is a virtue and I sincerely hope that that once Dr. Wade is a bit more seasoned, she might realize the importance of being more considerate towards clients in that aspect of her business. In any case, this is the second time (out of two visits) that the scheduling has inconvenienced us and that really isn't conducive to a good client/doctor relationship in my opinion. Another concerning issue is that Dr Wade insists that you order medications from an online pharmacy that is directly linked to her website. Not surprisingly, the pricing is significantly higher than regular avenues like Chewy, Costco, CVS and even our own compounding pharmacy. Further, there is a required $19.95 "expedited 3 business day delivery fee". This is another problematic hoop to jump through. Because of the exorbitant pricing, I had to insist that she call in the script to my preferred pharmacy. She did, but with the following text message, which I found to be dismissive and brash: "We just got your text. We were closed New Year's Eve and New Year's Day. We got Chewy's email. We'll give a verbal approval this one time." I will say that Dr. Wade seems up-to-date on testing, treatments, and studies related to pet care, which we did appreciate, but her platform just isn't the right fit for us. I would suggest contacting Midway Veterinary, Dr. Holland has been in the business for 40 years, the office is very accommodating and the staff is fantastic.

They should call people back or answer their phone .Nothing else to say except to say that I was…read moredisappointed as my cat needs to be seen and I can't get her into a cat carrier

Like me A customer for 30+ years…read moreSo many of my babies went there I will miss doctor wolf, Such a caring doctor But AS NOW They put u in hold forever They have more doctors but that is not helping So I may have to move on.... Update Called this morning for my coughing dog, he swallowed a piece of something. Had a hard time to have an appt and told me it will cost $100, wait in a room for 40' no one came to see us. W left Unacceptable Anyway this business has been sold to VCA, so more bureaucratic and more fees So bye bye

Made appointment for specific vet. When I was taken to room, I was informed that I would be seeing…read morea different vet. No reason given but that I could come back 4 hours later and the vet that I made the appointment with could see me. I walked out and will not return after using them for 20 yrs. Dr. Sentell was the best but you can't see him and others vets that I trusted have left too. Very disappointed.

I wish I could leave more than 5 stars. They only treated my 14 yr old dog for a short time as we…read moreare seasonal but they treated us as a long time patient. I can't say enough of how compassionate they were on Holly's last day. The dignity that they showed her went above and beyond. Everyone from the front desk to the doctor was amazing during this difficult day. Thank you

The veterinarians are all so kind and knowledgeable. They're gentle with my yorkies, and take their…read moretime when assessing any issues. They're explain everything thoroughly, making it easier to understand for those of us who can't understand medical jargon.

So nice. Affordable brought my 2 rescue brothers for a check out and establish w their practice …read more Clean I like the staff. I would recommend them a friend referral for me.

I have been to eight vets in the four years that I've been here and this veterinary hospital is…read moreabsolutely the best I saw Dr. White he is phenomenal. The staff is phenomenal clean kind just 10 stars across the board.

We have been going for 5 years. The main doctor left. The prices went up substantially and they…read moreorder unnecessary tests!

I take my dog in for her nail trim and was shocked when paying the bill for $50.50 . Apparently…read morethey are now charging an extra $24.00 for the technician appt and $26.50 for the nail trim. I will not be going back. They can take that money and shove it.