Let's be honest…read more There's no one who wants to find themselves in the position of being referred to a urologist who specializes in oncology. However, that's precisely where I've been finding myself throughout much of 2023 as I began dealing with a bladder cancer diagnosis. As someone who has long had a variety of health issues, I sure wouldn't say it shook up my perfect little world. However, being diagnosed with cancer is definitely one of those things that hits like a sledgehammer. I was referred to Dr. Rice by the urologist I'd been seeing for only a brief period. She was a relatively new urologist who'd been a resident under Dr. Rice and immediately thought of him when pathology reports came back for bladder cancer. Given the complexity of my situation, she wanted me referred to someone more prepared to address all the possibilities. Prior to arriving at IU Health where he's part of the IU Health Urology practice, Dr. Rice spent 15 years as an active duty surgeon for the U.S. Army and served at Walter Reed Medical Center. Thus, my urologist had felt like he'd be well equipped to deal with my own history of trauma. Indeed, that was very much the case. I went through two outpatient surgeries with Dr. Rice as we first explored the seriousness of the cancer and then the options to treat. We also went through six BCG treatments - considered the "gold standard" for my type of bladder cancer, however, ultimately these did not work. After much consideration, I went with his recommendation to remove the bladder. This would also leave me with an ostomy - certainly the last thing I wanted, but it was also the thing most likely to truly eliminate the cancer. I spent 10 days inpatient and continue to be off work recovering from the surgery - it was more complicated than we expected, yet each step of the way Dr. Rice explained things well, responded well, and even adapted my treatment team to help me emotionally. He did the little things that you always hope a surgeon will do. Perfect? That's hard to imagine, but the surgery went well and he even paid a visit on a day when I was particularly struggling emotionally (I typically saw his resident who was assigned to me - also phenomenal). I'm writing this review at a time when I'm not yet back in action. I'm still figuring out all the practical aspects of physical movement now and life with an ostomy. It's not easy. However, I've received top-notch care from Dr. Rice and wouldn't hesitate to refer to him for someone in a similar situation. For those of us with spina bifida who've had bladder augmentations, the risk of bladder cancer is well documented and I'm fortunate that we caught it earlier and gave me a tremendous chance at recovery. Dr. Rice is both tremendously skilled and very personable. He obviously cares and clearly adapted to my history of trauma by ensuring I was surrounded by certain team members who really helped me relax and focus on healing. His office has been responsive to my needs including filling out paperwork for my employer in a timely manner. While Dr. Rice's focus is urology, he's very skilled in dealing with complex oncologic issues and I definitely recommend. It's likely not an exaggeration to say that he and his team saved my life.

Don't go there. I was conned into signing up for a telehealth phone survey service that is a…read morecomplete scam. They charge me monthly to call and ask scripted questions like if I've fallen or have considered self harm. Why do I need the urologist to use this service unless they get a big kickback.

Very unorganized and lazy here. Horrible Communication and…read moreyou can never get ahold of anyone by phone, ever. Was lied to multiple times as well. I would avoid this place at all costs.

Dr. Ludwig, at Urology of Indiana, has been my urologist for several years now and I'm very happy…read morewith him. He is located close to Naab Road and Ascension St. Vincent Hospital on 86th Street. Parking isn't an issue with a large, free parking lot and the building is wheelchair accessible with automated door buttons. Scheduling appointments are easy, wait times on phone and in waiting room is normally short. The office environment is comfortable and the staff is friendly, efficient and responsive. They offer pre-registration, which I highly recommend, as it saves time at your appointment. The office requires face masks and follows all the Covid-19 safety guidelines. Dr. Ludwig is professional but comfortable and amiable. I had a surgical procedure 3 years ago and it went very well. He is respectful, listens well, explains procedures so I can understand and answers all my questions. He always spend an appropriate amount of time at my appointment and doesn't seem rushed. I'm having another procedure in 3 weeks and trust him totally. And those who are interested in his credentials here are the highlights. He joined Urology of Indiana in 2010. Dr. Ludwig graduated with High Distinction from the University of Nebraska with a B.S. in Biology. He earned his medical degree from the University of Iowa College of Medicine in Iowa City. He completed his internship and residency in Urology at Scott & White Hospital, Texas A & M Health Science Center in Temple, Texas. He is affiliated with Ascension, St. Vincent Hospital and Hancock Regional Hospital. He sees patients in many offices around the Indianapolis Metro areas in addition to offering two integrated Cancer Center for Prostate Cancer. If you need a Urologist I recommend Dr. Ludwig and pre-register to save time.

great group of urologists. They have their own phlebotomists and rule the second floor. you will…read morefind parkingvon both sides of the building

I am a patient of here at bloominton urology. I went in 5/4 for a bladder infection. I left a urine…read moresample at 9:30 in the morning. They told me they would called with results. I called around 4 that day she told me that it takes up to 24 to 48 hrs. for results. Now it is Sat 5/5 and still no meds. Thank God I'm getting some relief from azo but not cure. I would like to know why I couldn't get meds for pain. Verry unhappy !!!! Betty Stotler

I went to Summit Urology for a vasectomy consultation at 19--fully informed, married, and with my…read morewife's full support to secure our future. Despite being confident in my decision, I was treated like a clueless child. One of the women who worked there spoke to me with condescension, and seemed highly annoyed as if I couldn't possibly understand the weight of my own choices. It felt less like a medical consultation and more like a lecture from a disapproving grandparent. What made it worse was learning that a friend of mine--barely a year older, in nearly the exact same situation--was approved and received the procedure from this same practice. The double standard was frustrating and honestly insulting. Their communication was also terrible. I tried reaching them for months and only ever got one returned call. If you're young and want a urologist who treats you like an adult and respects your autonomy, go somewhere else. But if you're fine with being patronized, and held to arbitrary standards, this is the place for you.

Unbelievable arrogance of a boss B. feminist office manager. Screwed up my appointments twice in a…read morerow.Then proceeded to lecture me on how it was my fault .As if it's my responsibility to run their office. The solution offered by a (owner?). I should look for another doctor he might be right.

I originally gave 5 stars because the staff and doctor seemed helpful during my first visit. But my…read moreongoing experience has been incredibly frustrating and disappointing. *I was never told the medication I was prescribed wasn't covered by my insurance. *The pharmacy they use for testosterone treatment doesn't accept any insurance, which is absurd. It took them almost a week just to ship the medication -- and now I'm left waiting even longer. *Reaching the doctor has been a complete nightmare. There's no good way to communicate. When I finally left a message, it took 3-4 days to get a response. When I called, I was on hold for 45 minutes, then someone just hung up on me. *I ended up having to pay out of pocket for medication that should've been covered, just because no one communicated anything clearly. This has been a waste of time, money, and patience. Once they get your payment, it really feels like you're on your own. They need to fix their communication and pharmacy process -- patients deserve better.

It is very very difficult to even get thru via phone to make an appointment. I have been placed #42…read morein the phone queue, #40, and also #21. Get ready for a long long wait, and appointments 2 months down the road. Before Urology of Indiana (UoI) bought Summit Urology, I could get thru immediately to Summit by phone. Also, my new urologist at UoI is just at the Bloomington office one day a week, and he must drive 60 miles to get there. This is way beyond inconvenient. This is what happens when Finance majors take over healthcare. I would strongly advise you to look elsewhere as UoI has destroyed patient access to care. My name is Dwight Worker, professor emeritus, Kelley School of Business, Indiana University, and I affirm all of the above to be true.

I'm not sure what it says about me that I'm the current Yelp Duke of Methodist Hospital…read more Oh wait. I do know what it says. It says I'm getting older with spina bifida and I've had a lot of recent health concerns. After dealing with cancer in 2023, follow-up care revealed the presence of a nice collection of kidney stones. My oncological urologist referred me to Dr. Rivera, a member of the same IU Health - Urology practice who specializes in kidney stones. As the previous doctor had completed all the necessary exams and tests, Dr. Rivera could eventually pick things up and move forward fairly quickly (though there was a couple month wait for the actual procedure). I went in for surgery this past week (Lithotripsy was not an option for me) and spent one night inpatient. The surgery itself went quite well. I'm currently home recovering. I made it known early on that I needed trauma-informed care due to my background. Dr. Rivera did a nice job of making things happen including ensuring an available female anesthesiologist. Dr. Rivera explained things well and took time to answer questions. He leans toward the cautious side and was obviously aware of my history. We had one appointment prior to the actual surgery date and will have another one in a month or so. He made it known that he was experienced with ostomies (which I have) and spina bifida (which I also have). If anything, I think the trauma piece threw him off a bit, though he adapted well. My discharge instructions were clear. I also appreciated that he actually visited the morning after surgery - sometimes at IU, you only get the resident (who also visited). If this review were based solely on surgery performance, it would be a 5-star review. However, as is often true with IU for me, there were a couple administrative glitches. First, I was scheduled for a "virtual" appointment with him for pre-op. Nearly the entire world recognizes virtual as meaning electronic, however, this ended up being a telephonic visit. Theoretically, this could have been better if made more affordable. However, my insurance (one of Indiana's leading insurers and one he should have been well aware of) doesn't cover telephonic visits and thus was denied. I ended up with a full office visit cost that was really unwarranted considering it was his office that scheduled it virtually. So, that's something I'd watch for as I don't know too many insurance companies that will pay for a phone call. In fact, I've never had a physician charge for one (including my other urologist in his same practice). That was a healthy out of pocket expense that didn't make me happy. Also, I spent far too long in recovery because there were no beds (and was told at one point I could be there all night). This wasn't the doctor's fault, of course, but my attitude is simple - don't do the surgery if you can't actually treat the patient. My attitude with IU tends to be "Great clinicians, horrible administrative policies." In some ways, that's true here and it's definitely what keeps this from being a 5-star experience. However, I refuse to go below 4-stars - quite honestly, the surgery went really well and addressed significant concerns quite well. He did the job I needed him to do - he's knowledgeable, incredibly personable, and adapts to the individual's needs. It would easily be 5-stars if IU's own policies and procedures would back up his quality care.

My husband has been trying for over a month and a half to get his testosterone prior approval on…read morehis insurance. Insurance says they have not tried to contact or get a prior approval for his testosterone which is changing him and his health and we don't trust them anymore.

From the owner: Specializing in: - Physicians & Surgeons, Urology…read more- Physicians & Surgeons