*all three stars are based on the nail tech and her making the best of an obviously tough…read moresituation* The quality of this place has really gone downhill. I booked a pedicure service, and the three foot spa/sink areas were all out of service. My foot soak was in a shallow plastic dish of cold water. The top of my feet were exfoliated, presumably because it was all that could be easily rinsed. I am not sure what the issue was, but there was not hot or running water. They should not be offering this service as listed. It is a misrepresentation. I was charged $58 for the service, so with tip, I paid nearly $90 for a spa pedicure service that I could have done at home, but with hot water. I felt terrible for the young nail tech because she was truly fabulous and clearly making the best of what her employer had available; but she's never going to be able to build a book of business without functioning spa equipment. The actual polish service was pristine and will probably last a few months or more. I would absolutely book a service with the tech again, if she moved to another spa. However, even if the owner decided to bring her business out of disrepair, I'm not sure I'd return because of the bait and switch, and willingness to destroy that young woman's early professional development.

Where do I begin! Karen is an amazing massage therapist! I have been going to the Chocolate Spa for…read morea few years! I almost hate to give her a public review because she runs one of the best kept secrets in the city!! She does hot stone massages every time. She uses essential oils. This is an amazing experience for those just trying a massage out for the first time or those that are experts :) I can't wait to start getting back on track with my massages!

Jenny always does a great job! The atmosphere is very…read morerelaxing and she's fun to talk too but will keep it professional. Scheduling is also very easy and convenient. Truly one of the Top Locations on the east side of Kansas City. I appreciate the relaxing atmosphere and being professional.

Pretty good massage but the prices are to high for just a pretty good massage. They used to have…read moremuch better ladies and prices were worth it then.

The massage was fair at best they were try to get more money right from the get go. I would…read moredefinitely go elsewhere.

Hidden Gem of a place, pay for 60 and you get massage for 60…read more I hesitate writing a review about this place, only because I am selfish and already hate when someone has schedule an appointment in the time slot I wanted. Joy is amazing, finds spots i didn't even know I had muscles in, Good pain, I feel taller when I leave because I am not all knotted up. Great Place, Awesome Lady, all I ask is you don't take my Spot.

The ladies are kinda weird, she had her body pressed against mine during the massage then…read moreuncovered/exposed my body at the end to look.

From the owner: Providing Body, Feet and Couple Massagesread more

I love love love Susan! She is amazing…read more Susan is the ONLY massage therapist I know that actually gives a full hour. She even gave me stretches to do to help and she fixed my headache! I cannot say enough about her. The business itself is beautifully decorated. It is calming and Susan's demeanor is so positive and lovely!

From the owner: Infinity Massage & Bodywork is operated by a Board certified and state licensed massage therapist…read moreand Master Reiki practitioner who specializes in, among other techniques, therapeutic, Swedish, sports, deep tissue and prenatal massage. Come for an hour, leave energized and refreshed! Infinity Massage & Bodywork stands out from the rest with our caring, highly professional approach. The breadth of our knowledge and services we offer are sure to please even the most discerning of customers. We offer a comfortable environment with the safe and tranquil feeling of home. It is our mission to leave you feeling relaxed and renewed with a sense of well-being that you can carry into your daily life. At Infinity Massage & Bodywork we practice an integrated approach to massage where each session is tailored to your specific and individual needs. It is our hope that every BODY that leaves feels relaxed, happy, and pain-free. By appointment only.

The staff are warm and friendly, the massage is top-notch, and they can use different techniques to…read moretarget different pain points. The experience is very effective, and I highly recommend it.

i was rushed in and out first massage experience ive had. tipped before hand and didn't even get my…read morefull 30min. go anywhere else