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    Warby Parker Oakbrook Center

    4.0 (74 reviews)
    Open 10:00 am - 9:00 pm
    Updated a few days ago

    Services - Warby Parker Oakbrook Center

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Recommended Reviews - Warby Parker Oakbrook Center

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    Jen K.

    Dr. Taylor at Warby Parker Oakbrook was wonderful! She was delicate in talking about my new need for readers and to the time to explain my options. I appreciated how thorough she was looking up my previous order. Apparently there are no reps that come by WB anymore so she didn't have any samples or coupons for eye drops:( They always have a great selection of cool eyewear. From inside the exam room, it sounded really busy in the store - we both commented "sounds like a party out there!" It turns out, no other customers were in the store. There were 3 employees CACKLING while the soft spoken gal was trying to help me check out (see photos). The sales gal was explaining the special $$$ lenses and I could barely hear her! I asked if SHE could ask them to ease up but she just giggled. Not the best ending to my already stressful appointment.

    Their latest collection
    Liz B.

    Precious and Zach were very helpful at Warby Parker in the Oakbrook shopping center today! Even though it was crazy busy (personal space not a thing here), I was able to try on several pairs of glasses before settling on a cool frame and some sunnies. If you can come in with your prescription in hand, I highly encourage you to! All I had to do was take a PD or pupillary distance test, which was two seconds. They just give you this weird pair of binoculars to look into and stare at a light while it measures the distance between your eyes. Mine's almost perfectly symmetrical lol. Prescription. Frames. Done. Ordered the glasses to be shipped home to me in 7-10 days flat. I'm a happy camper.

    Glasses!

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    8 months ago

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    Warby Parker S.

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    1 year ago

    Crowded. Overpriced. It took way too long to get my glasses. The eye exam felt rushed.

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    Page 1 of 2

    Ask the Community - Warby Parker Oakbrook Center

    Review Highlights - Warby Parker Oakbrook Center

    They helped to find me a frame that my eyes were more in the center so the lenses would be thinner.

    Mentioned in 3 reviews

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    Oakbrook Eyecare

    Oakbrook Eyecare

    4.3(18 reviews)
    0.2 mi
    $$

    First - they deleted by Google review :) I came in as a new…read morepatient based on the positive reviews and had a great experience with the doctor, he was prompt, kind, and informative. However, my experience with the staff, particularly Collette, was disappointing. After my exam, I worked with Collette to try on frames for my low prescription. I found a pair I liked but decided to hold off until I felt better and could return with a second opinion. Collette made a subtle remark under her breath about hoping the frames would still be there, which struck me as unnecessary. Two days later, she called to ask if I was coming back for the frames. When I explained that I was still deciding and had requested a copy of my prescription, her tone noticeably shifted. She sounded curt and dismissive, and told me getting my prescription wasn't her department, even though the front desk is only steps away. When I later called back for an update, she answered again and was just as dismissive. I didn't feel confident my request would be followed through, and asked to speak with someone else. Her response made it clear that helping me was a burden. Ultimately, I had to make a third contact and visit the office in person to get my prescription. Even then, it wasn't signed by the doctor, and no one, including Collette, acknowledged the confusion or offered an apology. I've worked in customer service and wouldn't speak to any customer the way I was spoken to. I expected more from an office with such strong reviews and designer branding. Unfortunately, due to the unprofessional behavior I experienced, I won't be returning.

    I have fairly poor eyesight and have seen a variety of optometrists in my life but this practice is…read moremy favorite! All of the staff is incredibly helpful and knowledgeable. Service is quick. And they are taking their COVID precautions very seriously. I felt safe the entire time

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    Oakbrook Eyecare
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    Warby Parker Oakbrook Center - opticians - Updated June 2026

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