The pharmacy staff has had poor customer service since the late 2010s. Every time I call, I'm on…read morehold for more than 15 minutes. Also, someone will pick up within that hold time then in a millisecond put me back on hold for another 15 minutes. This is ridiculous. I've been with this Walgreens pharmacy location for the past 20 plus years.

Trevon was a great help in the photo section. Excellent customer service, great dude also.read more

They literally couldn't be worse. I would drive to Iowa before I'd return here. I have given them…read morecountless opportunities and they are consistent with failing. We came to pick up medications at 3pm. The older lady said they didn't have it in and would have to order it. Luckily the wonderful CVS in Palos had checked for me and knew that they had it. So, I politely corrected her and then she went silent for 25 minutes with me in the drive thru. Finally, I rang the bell. She gave me the church (waiting) finger. I motioned for her to open the window. Reluctantly and rolling her eyes she did. I said I just want to know if you even have the medicine since you haven't communicated in a while. She said yes but you have to wait. Rolled her eyes. Closed the window. 10 minutes later, she opened the window and said they'll text us when it's ready. Started closing the window again. I said do you have any idea how long that will be. She said,"They'll text you." Closed the window. I used the app, messaged the pharmacist at 7pm. I also called the pharmacist at 6pm and left a request for a call back which was supposed to happen within an hour. My husband also called and left a message at 7:30. Finally, we drove up there. It was 7:55 and they closed at 8. Same old lady...still with her shining personality. I asked her if our order was ready. She walked away, came back with the meds. Immediately after we paid her and she passed us our meds, 8pm on the dot, the pharmacist who never responded to the calls, online messages, or our complications at the window...basically ran over to us to put the security shutters down and the closed sign up in our face and lock the drive-thru window while still not making eye contact. Honestly if it wasn't so belligerent, it would have been funny. I think he thought we were supposed to apologize for wanting our medicine FIVE hours after it was supposed to be ready. I told them repeatedly that my husband was just discharged and had to have the medicine at night. No return calls, no return texts, no return online messages. Just attitude, rudeness, dismissing and incompetence. Take my advice and go to the Palos Heights CVS on Southwest Hwy. It's worth the drive and the gas!!!!

This store is well stocked. I like their wide selection of makeup and hair products. The customer…read moreservice was great! I found exactly what I was looking for.

Stopped at a different Walgreens first which was a total waste of my time. Stood in line to get a…read moreprescription filled and was told I would receive a text when it was ready. Walked around the store then sat for a while. Checked my phone and had not received a text that my prescription was ready. I went to the counter to check the status and was told that they did not have the medicine in stock. Mind you, an hour and thirty-four minutes had passed. Stopped by this Walgreens and asked Angela, the Pharmacy Technician if they had the medicine in stock. She checked and came back and let me know that it was in stock. She said it would take about an hour. I told her that I was feeling horrible and couldn't wait that long. She asked me to have a seat and said she would take care of me. Not even fifteen minutes passed before Angela called my name. I am truly grateful for my angel of the day. A woman who was kind, caring and empathetic. I had just left Urgent Care with a fever of 103.7, body aches, chills and feeling weak. Tested positive for the flu strain A. Took a pill as soon as I got into my car with some water I had earlier. Drove myself home and have been in bed ever since. Feeling a little better. Thank you again, Angela.

Workers are often nice and pleasant. But....the waits for pharmacy service can be maddening. Lines…read moreoutside and you go in only wait most likely longer. You cannot win.

It's a pharmacy and it has things and medicines I need. The short, dark haired pharmacist assistant…read moreis very weird, she just stares at me like I might be the most beautiful person she's ever seen. What other reason would she stare so hard at a stranger in line to pick up meds? Not helpful but the guy with the beard is 10/10. You can get what you need and get out. Everyone was nice enough probably bc it was close to closing time. Cashiers, and others were helpful. Store is well stocked. My second time they had self check-out. That's okay except someone's hours are getting cut? It's on the smaller side as I've seen CVSs with full fridge sections and large cosmetics/beauty section. I'm assigned to this CVS as it's the only one in south side/west Pullman area.

I pickup my meds and mom from here. When they call or Text us the next day I go. This time I called…read moreto make sure all 3 meds for mom is ready. They told me they have to call the doctor about 2 of them for refill. But on the bottle she had 4 more to use. To find out the cvs on 111th filled it and we haven't been there for over 3 years. I was put on Hold for them to get straight. When she came back she told me everything is okay and I can pickup next day. I gave them extra day but when I get there only 1 was ready. Am Handicap in motor chair talked to 2 different people about this. But still Nothing this is very inconvenient for me. End up pickup Junk food, juice and other stuff. Best part is STARBUCKS is cross street.

The most poorly run pharmacy, nobody works there. The most poorly run store/loitering/customers…read morestealing things/lack of any sense of urgency by the staff. I've been visiting the store for 12 years switched to cvs pharmacies because I've never waited any less than 20 minutes in line For a medication. And that is low end wasted time Tonight They were mopping the floors at 10pm while the store was open and closed down every aisle, except for the drink aisle the pharmacy aisle. The woman at the register would not let me go in any other area of the store to buy what I came for. Absolute garbage. I have been wanting to write a complaint about the store for literally 10 years and I finally just got around to it. And this is an extremely mild complaint.

I went to this Walgreens at about 9pm and there was no carts. I asked for one they said they didn't…read morehave any... I wanted to buy paper goods and some cosmetics but I only grabbed the wipes and body wash and I needed because I couldn't carry what wanted. I asked the cashier and he told me that they had them but they didn't give them out because people steal using them. I told him that when they treat everyone like they are criminals that will be the only customers you have left. He looked at me and said that's all that's int eh neighborhood so yes he's going to treat everyone that way. It had to be a true emergency for me to ever step foot in this place again.

Hey fellow Yelp users! I have gone to CVS location multiple times as it is right near by job. I…read morestarted my couponing journey this year (2025) and have already saved $430.32 with my purchases just this year. I highly recommend downloading the CVS mobile app to scan prices of items and see if there are any coupons or deals you can attach or attached with it. Overall Experience: Overall, I always have a good experience at CVS on 103rd St. & Pulaski Rd. One suggestion would be adding a button in the laundry/air fresher aisle since those items are locked up. There are times where I needed to get items that are locked up and waited a while just for someone to assist. I hope this review help CVS in the 103rd St. & Pulaski Rd. location, CVS in general, & its current and future customers. Have an amazing day!

I placed my prescription order last night and pick up afternoon after their lunchtime The…read moreprescription still not ready yet

Seasonal deals are always a steal when warehouse pricing is in effect…read more I love that I can get in before the 'real' shoppers arrive, avoiding the crowd. Usually, I am prepared with a list but I also enjoy browsing the isles. It gives me the chance to see what new food items have arrived, what brand of clothing is trending and which home or health items are on sale. I can also appreciate that when you frequent an establishment, how the employees are more familiar with you. I enjoy the brief friendly interactions.

It's just ok,it has all the typical Sam's club items but this store seems small to me and the…read moreaisles feel congested. I love the scan and go option,makes shopping easy. I would suggest you get there early because the parking lot is horrendous!

If I could, I would leave a zero star. Avoid the pharmacy at any cost. I have been going there for…read moreyears, and I have seen it all. Very unprofessional staff, lacking simple empathy. They would talk behind your back, make fun while you're on the phone, and being absolutely disrespectful. Specially, the doctor of the pharmacy (African American lady Sherri or something, that's how she introduced herself. The petite young lady with sleek black hair needs professional training and common sense. The only one I could praise is a middle age African American women who is always working and have a passion for helping people. I will be filing a formal complaint against them, they truly overstepped their boundaries

Avoid the pharmacy at all costs slow and disorganized. 25 mins for a 2 dollar prescription and 3…read morepeople in line.

The pharmacist, Mohammad, is very unprofessional. I left a message for a call back- which he did…read morenot listen to- the whole time he was eating while attempting to talk to me. When I questioned why the label said one thing (that I had 1 refill) and he said another ( he says I have no refills) he continued to talk over me, disregarding what I was asking. When I asked why he was eating- he replied that he was only human and working a 12 hour day. Remember I didn't call him- he called me back. His attitude and demeanor was disrespectful and rude. If CVS has a different policy than what's written on their own label- then they shouldn't be putting false or misleading labels on the prescriptions. They should also hire people who know how to call someone back and to act professionall

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.