Terrible store and store manager is a bitch. They will push the kohls card down every customer's…read morethroat, and now that have you putting your email for beauty insiders without tell you! What a scam

This Kohls has come a long way. I've been shopping here since 2001. Looks good with the Sephora…read moreremodel and other layout changes. The store was clean and well organized. I feel like the men's department keeps shrinking, though. There wasn't much of a selection. Maybe this is a lower tier store? Our cashier Krystal was extremely friendly.

Very friendly customer service the only issues I have is very low customer service on the floor so…read moreif you don't know where anything is like yours truly it takes me to a of time to go get something in and out. Now if they do not have something in the store you Can order you items on line and voila it can be sent to you to your home or pick up at the store. The prices are a little higher Walmart items are lower but target is a little bit more organized and less crowed. This target has been on the little bit more unorganized then the rest of the targets all target are just clean and organized. The ambiance is more chill and you can also get or coffee indoor Starbucks Love the return policy too just there rerun the item no questions back are purchased the item all over again Neto

The bathroom at target are disgusting!!! Foul smell right as you open the door, toilet paper all in…read moretoilets , dirty floors,sinks and mirrors. The toilets themselves are disgusting as well. Overall it's disgusting in those bathrooms, someone needs to clean them regularly.

Love TJMAXX, just wish they would stop hounding customers about their credit card. Specifically I…read morewish managers would stop pressuring cashiers to get credit card sign ups. (Because they're the only ones who get a pay cut from it)

TJS MAXX is one of my favorite stores. The Dekalb location is just as nice as the others I've…read morevisited. However, I am a little upset with an employee I encountered a few days ago. The girl checking me out was very sweet but another employee behind the counter was very abrupt and not so nic. I needed to break a 100 dollar bill and since I was already there I simply asked if they could break it for me. A woman employee in a red top rudely snapped at me and in a nasty tone told me in no uncertain terms that they couldn't open up their registers. A nicer tone would have been fine. I left that store feeling like I committed a criminal act for merely asking a question. I understand that people try to pass illegal bills but a simple, I'm sorry we can't would have sufficed. Instead I a 73 year old woman was treated like a con artist. TJ Maxx in Dekalb needs to have a talk with this woman. I'm very upset with the way she treated me.

Horrible service very unprofessional young staff they are so rude the store or cashier forgot to…read moretake the security tag odd and this young cashier has the nerve to accuses me of stealing the shirt my son purchase there for a minute to go to court She right away took the machine thinking I was going to take it I truly never ever shop at Ross's and with this horrible and amberrassing experience will never go there not even to look at it from far I believe that the cashier That forgot to take off the tag said to Me oh yeah I know you and she took the tag off I never go to Ross The young girls insulted Me all ghetto I calm Down and later Call the store spoke with the manager and management Did not apologize The nerve horrible experience She should had known that the outfit And the purse I had was not a Ross property

This store goes through employees quickly with a high turnover rate. Makes me wonder if management…read moreis the problem if they are not retaining employees. Not the cleanest. At all. I went to use the women's restroom and there was a shit on the floor. A literal human shit It's one thing to have a messy store, or even an empty toliet paper roll from time to time. But HOLY SHIT how unsanitary So overall...this store is pretty shitty

Rude service at service desk but they do help you. Clean store nice check out help helpers are…read morevery nice. Great bakery dept. meat dept.department is very helpful . The usual soft lines. Automotive is kinda screwy but the guys in the garage are great. Hey it's Walmart guys!

Not the first time I realize all the time the auto center has a long wait with mistakes. There…read moreusually no one at the counter to help. There is a wait even if you ring a curtsy bell. There is no leaving the counter to go to the shop to find a tech because of a lock door, no exit. Then first day there, all registers died, in the middle of my transaction. Second time next day no one was able to accept payment from a gift card but Joann from the customer service front desk. Joann was creative, cashed the gift card so I may pay cash and complete the transaction. To pick up vehicle was another wait at the front counter for a tech, when one arrived he said he had no cash and sent me to front customer service where Alex attempted to help. He was unable to transact an auto service at front took me back to auto center and when he was unable to complete transaction he called Coach Miguel which finally decided to take care of me by opening register drawer (had cash in it) refund the remaining and said he take care of paperwork later so I may leave store (took an hour to check out). Joann, Alex and Miguel were helpful however the system, tech training, organization stinks. I ll bypass Vista auto service and try OC

If you're coming to this place expecting a typical Nordstrom experience, you're in the wrong place…read more This is where Nordstrom, Nordstrom Rack returns and overstock go for their absolute final markdown, and it is a treasure hunt adventure! Everything is sold "as-is" and all sales are final. A lot of the items are returns so you should check for stains, holes or broken zippers before checking out. Overall, if you are patient, get adrenaline rushes for some chaos, you can come out of here with some good designer finds.

I gave it a one star just because the manager was friendly and helpful! Otherwise, it will be all…read moreZERO. Don't expect to be treated nicely like at Nordstrom or Nordstrom Rack. Their stuff might be from Nordstrom, but the staff's rudeness is way beyond. After an hour of searching for the vow renewal dress, I finally found "the one", but the worst part was there was no tag. One of their policies is no tag, no sale, but I thought it should be a simple fix. The fitting room staff said the process of getting a new tag could take a day or two, which might not be the case at other retailers. Normally, it would take just a minute or two, even at stores like Savers or Goodwill. She also refused to call the manager to meet me, saying there was no point because the manager would go through the same process anyway. She suggested I wander around to find him. I decided to walk away toward the front store and stopped to ask two young staff working in the pants and shoes sections to call the manager for me. They said they couldn't find the manager nearby, so they called another staff member to call him. Finally, I was able to speak with Alex, the manager. I was on the verge of tears because I was upset and stressed. This store is like a thrift store--if you don't get the item that day, you might not find it again because they don't have the same inventory as a retail store. As I mentioned, it took me over an hour to find this dress. I explained the situation to Alex, including how much time I spent, the importance of finally finding the one dress that you and your spouse love, the stress of potentially losing it and not being able to find it again if I had to wait a day to come back--especially since they have no hold policy. I was crying while talking to him, and he said he would see what he could do and walked to the back office. While waiting for the manager, I overheard giggling and mocking sounds from the two young staff I had asked for help earlier. When I turned around, they stopped but still giggled in my direction. I caught one of them pretending to cry. I approached them and took this as a teaching/ learning opportunity. I asked if they were making fun of me, and they denied it. Then I told them I saw that they mocked me crying. One girl said she asked her friend if I was crying, and her friend said yes--that's all. I told them that wasn't right because I had seen it happen quickly enough. As a teacher, I explained that that's not very nice, and they shouldn't do that to anyone because it's unkind and mean. I also told them that I believe the world should be about treating people with respect and kindness, which is one of the most important things these days. I spoke to them respectfully and calmly, without causing a scene, since they already looked embarrassed. The other staff members stepped in and asked what happened, so I explained. They moved the two young staff to different sections. However, none of them apologized. Alex returned and was able to put the tag on without any issues. He then quickly walked away, so I didn't get a chance to express my concerns. But at that moment, I was just so happy to have my dress that I chose to walk away from the stressful situation instead of letting it ruin my day. Lastly, the cashiers--maybe they're having a bad day--none of them smiled or greeted me. When I asked questions, they just brushed me off. I've never written such a long review before, but I hope the company or someone higher up sees this so they can improve the store environment and customer experience. In a world where you can be anything, be kind! That's all. P.S. Would I go back again? Maybe, because there are so many good finds with great value there. But I might have to wait a while because of what I just experienced.

Our family used to love Old Time Pottery. I believe they once had a loc in Rockford. I remember…read morethe sea of unique kitchen items. Not one, but piles of lazy susans, punch bowls, and serving platters that make us dinners and church fellowship hour hosting champs. None of the items were cookie cutter items that are found in chain stores, and great prices. We waltzed in recently, looking for kitchenware, to find a few isles of very limited stuff. What happened? We're also suckers for seasonal deco, and they usually are stacked to the neck with unique pieces. I have noticed that the stock is lower and the prices are higher. That is kind of a bummer. I still didn't leave empty handed but I didn't bring home a cart full like I used to. Hope Old Time Pottery is going through a phase and will bounce back.

Buyers Beware of their RETURN POLICY!!…read more My bad, I saw their Return Policy Sign which is right there by the front entrance (probably because they reject returns all the time and they can point to the sign), but just assumed it would be similar to the other great stores like Hobby Lobby, Michaels and the At Home store. I WAS WRONG. I purchased over $300 worth patio cushions and pillows and decided the colors just wouldn't work with my existing patio furniture cushion colors, so went to return the items. I had lost the receipt, and would be fine with just a store credit since I shop there all the time they are located less than a mile from my house). They wouldn't accept my return and give me store credit or gift card, pointing to their stupid sign by the door. I am soured and don't respect a store with their lousy Return Policy. Honestly, Hobby Lobby, Michaels, the At Home Store, etc. with similar merchandise have way better quality any way. I won't shop at Old Time Pottery any longer and won't bring any of my visiting relatives to the store, my mother-in-law who loves to buy seasonal stuff, etc. I'm also going to share my experience with my neighbors because I know they shop up there also because it is so close to home for us.

Big department stores are hard to find these days but Von Maur is a go to. This location is smaller…read morethan Yorkville location but plenty of options. The service is great. They don't leave you lonely in the fitting room. Always there to grab the next size or share an opinion. Nice sales too.

Syeda Z. at the Charlestown Mall Von Maur store was extremely helpful and knowledgeable. I needed…read morea mother of the groom dress and after visiting numerous other stores, I only wish I would have gone to Von Maur first. Syeda asked me a few questions, then showed me the perfect dress. Her expertise was completely appreciated and I found the most beautiful dress for my son's upcoming wedding.