This place is great, they have everything you would need for a party or even just a simple bbq the…read morebest thing about this place is the prices have remained very reasonable for the 10 years I've been coming here. The family that runs it is very nice and helpful

I really wanted to support a local, family-owned business like Julie's Party Rental in Grand…read moreTerrace, but unfortunately my experience was frustrating and disappointing. I placed an order for a porta potty (which was a good deal as it included a sink inside compared to other companies). I also got 4 tables, 38 chairs, and two large number balloons. I paid the deposit, and everything seemed in order. However, no one contacted me about the delivery schedule. They tried to drop everything off two days before the event. There was a holiday but my event was on a day afterwards. This was strange and inconvenient. I asked for it to be dropped off the day of instead and they agreed. A couple of days before the party, I asked if they could also inflate some latex balloons I had bought. They gave me a quote over the phone, for the helium rates, which I agreed to, and they said they would add it to my order. The day of the event, I still hadn't heard anything about delivery, so I had to call them myself. Delivery went fine, but I had to pick up the number balloons and latex balloons myself. That was okay, since I needed the balloons anyway. They did blow up my balloons and I paid extra for weights, but they did not attach the balloons to the weights -- which I thought was odd. They simply loosely tied them into a rough knot. No one explained anything to me, and I was rushed out the door with no instructions or heads-up. They then focused on another customer. While setting up for my event, a gust of wind came, and the untied balloons flew away -- more than $50 worth, completely wasted. I was devastated, especially because this was my actual day of my birthday. When I called the company to explain, I was told it wasn't their responsibility because 1) I brought my own balloons and 2) tying them to the weights is considered a separate "arrangement fee" -- something no one ever mentioned during the phone call or in-store. I had already spent over $250 with them, and if I had to pay for them to tie them to the dang weights they should of told me that. This small but important detail ruined part of my event. It was incredibly frustrating to not be told upfront. Eventually, they agreed to redo the number balloons, which I appreciated, but the situation could've been avoided entirely with clearer communication and better customer service. I understand they're a small business, and I wanted to support them -- but they need to be more transparent about their policies. Customers can't guess what's not included. I still had a great birthday despite this, but the experience with Julie's was not a pleasant one.

As always The bounce house IE always comes through and wows our Party. The waterslides are always…read morein the best condition and the prices beat everyone in town. Kevin and his team has never let us down. After 4 rentals we will continue to stay loyal customer's. Thanks for everything Kevin.

I would give 10 starts of if I could! Long story short, we had 2 little boys birthdays we were…read morecelebrating together, and had booked a Stitch themed jumper with another company, left a deposit, and on the day of the event they didn't show up, leaving us with a group of little boys and no jumper We started to frantically call jumper companies we found online and I came across The Bounce House IE who was only 2 miles away from my house! They immediately answered and after I explained my situation, the gentleman said he could be here in 15 minutes with the jumper I want, just to go on their website and pick one. He stayed on the phone with me while I looked to answer any questions I had. Arrived 15 minutes later, setup quick and saved the day. We had a jumper for our party and couldn't have been more grateful. They are kind and quick and will definitely be getting referrals and repeat business from us! Thank you again for your good service

Super responsive and patient! Has helped me out every single event. Definitely, recommend Fran Kids…read moreJump for your events.

Fran kids jump was very professional. I used them for a canopy rental for my nephews graduation…read morerental plus chairs and tables. They arrived on time, the service was fast and the picked up promptly the next day. Good choice if you're looking for a canopy rental. The canopy even had a light inside so we could be well lit when it got dark.

Super easy company to schedule with, great pricing, super clean quality jump house, easy setup and…read moredismantling with them, smooth communication throughout. This was the first jumper company I've used and honestly it will be the one I use in the future.

Smooth transaction. Swift setup and take down. Communication might need a tad improvement, but…read morethese people are awesome with great price!

I had a modern bounce house and bubble house for a party and they were a huge hit! They were both…read moreenjoyed thoroughly by children and adults! Although the bubble house is unique and beautiful, it takes some work to get in and out of. There are 2 zipper entrances and you must close one before opening the other otherwise the bubble will deflate and collapse on you. It's best to have an adult readily available to help the kids or hire an attendant. I had been in contact with Sara for months and she has been so great to work with! Communicating with her was so easy! I had to deal with a whole process with booking bounce houses at a certain venue and she met all requirements needed and everything turned out perfectly. Her husband arrived on time and set everything up smoothly. Her and her husband arrived on time to take everything down as well. I'll definitely be having Empire Bounce Castles for future parties!

Sara is extremely helpful and kind! my whole experience was amazing and the bounce castle was a…read moreperfect fit for our party! i highly recommend!!

Would definitely recommend!!! No run around no hassle…read more Plenty of options to choose from On time and reliable

I loved the jumper and the service! On time for pick up and drop off! I would definitely rent again!read more

Amazing service! Great pricing! Appreciate how quick they were and even had nice legit Batman…read morebanners. Will be coming back to them for sure for our next event. Thank you!

They were a pleasure to work with! Very professional and excellent at communicating every part of…read morethe process. Thanks, guys! We will definitely use your services again in the future.