Highly recommend this company! Sonja was so easy to work with--professional, great communication,…read morefair pricing, awesome extras! We had "Elsa" come for our daughter's FROZEN birthday party last weekend, Angel was the one who came as Elsa. Oh my goodness she was incredible! The kids had an amazing time and we parents were all so impressed!! She arrived perfectly on time, had the most beautiful singing voice, kept the kids attention with storytime, dancing together, singing, games. She was everything and more than we hoped she would be, will definitely use this company again!!

Absolutely happy with everything. From customer service to princess being in character! Loved it!…read moreSonja is a sweetheart and accommodating. I would recommend this team to everyone. Everyone's asked me where you find her! She remained in character even when she spoke to me. I'm very pleased and will definitely be my number one choice for my next event.

Super friendly people! Our party rained on us but we still made it work and the guy was very…read morehelpful and was able to set it up in our living room with no issues! The little ones had a blast and I will definitely be using them in the future Ty legendary events!

We love Erika! She is excellent at communication. As Deaf client, she offer text communication to…read moremake our planning for special event smooth!! She saved our event when it's possible rainy day. She and her team come a day before event to set it up (custom canopy/tents) just in a case. We did end up have rain day. They came earlier to fix some leaking and it end up a successful event! Kids love the jumper bounce. We don't have to clean it up afterward. They helped set it up and clean it up. Make our life much easier. Her price is reasonable too. I highly recommend you to use her service. We know we will reach her out again in future with events. Thank you Erika! You are amazing!

We just rented a princess jumper with this company this weekend. They are by far the best party…read morecompany we have worked with, on time, responsive communicative and the prices are reasonable. They were so kind even provided my little one with a goody bag for her birthday. We plan on using them again soon! Highly recommended

This review is long overdue. I rented a bounce with slide, tables & chairs for my daughter's 4th…read morebirthday last year and will be renting from them again. Abby and her team are great to work with and provide clean, safe and sturdy bounce houses. I could tell by the care they took to set up and tear down the bounce house that their product was going to be top tier. I thought I was OCD with cleaning but they made sure the tarp was laid out perfectly, they carefully rolled out/up the bounce house, they wiped down the bounce before and after, and they put it away very neatly where it needed to be. The way they treated their equipment and me was a direct reflection of the people they are. Don't shop around, just rent from them!

Best clown around, the kids love her and she is always nice and patient with them. Face painting…read moreand games are a real hit! Love how she jumps in the jumper , follows the kids around, stays in tune with them which keeps the party entertaining; she also is involved in the "happy birthday song"/cake cutting. Been using this service for about 11 years now. Will continue to book Susie Q The Clown!

Susie Q saved the day! She is great with kids. I'm never good at hosting party for kids, hiring her…read morewas the best thing I've done. The kids were kept entertained. They had a great time with magics, games, prices and face painting. I will be using her service again. She is highly recommended.

My son is obsessed with face painting, so we had to book for his 5th birthday. We were so happy…read morewith the service! Showed up on time, set up quickly, and she painted ALL of the kids PLUS adults within the 1 hour! Some of the kids were unsure about face painting and she made them feel comfortable by painting arms instead! Such cute designs and she was so accommodating to all the adult requests too. Highly recommend!

scheduled face painter and balloon artist for my son's first birthday. both scheduled from 3-430…read more wanted both there at same time so kids could be in line for face painting and some could be getting balloons. I had Star Wars characters scheduled from 430-6 and wanted all attention to be on the characters. So the plan was to have the face painter and balloon artist gone by then. The face painter called me about 40 mins before 3 and said she would be about 15 mins late. Okay, no big deal, I appreciated the heads up. When she arrived I thought maybe the balloon artist would be with her because the balloon artist hadn't showed up and I hadn't heard from her and it was already about 315. The face painter told me she would call the balloon artist and find out what was going on. About 10 mins later the face painter told me that the balloon artist got the time wrong and thought she was supposed to be there at 4 instead of 3. At this point I'm a little frustrated because I know the balloon artist time is now going to cut into the Star Wars characters time, but I'm informed by the face painter that the balloon artist lives not too far and can be there by 4 if not a little sooner. Fast forward to 445 and A balloon artist finally shows up. I'm told by the face painter that this is not the original balloon artist and that she's not sure what's going on, she has tried calling Cynnamon and that she can't get a hold of her that her phone is going straight to voicemail. Then come to Find out the balloon artist only speaks Spanish and so the kids can't even communicate with the balloon artist to tell them what they want. My wife, who speaks Spanish, had to translate to the balloon artist for some of the kids and I'm not sure who else helped but at this point, I'm furious. So I text cynnamon and tell her that I don't feel like I should pay for this balloon artist because he's an hour and 45 mins late, he's cut into my Star Wars characters time which I paid a lot of money for, he can't even communicate with the kids, and to top it off his balloon artistry wasn't that good. I get no response from cynnamon. So fast forward to the time when the balloon artist is done and my wife tells me he's asking to get paid, and I was dead set on not paying him, but my wife felt bad for the guy because he wasn't originally supposed to be there and got thrown into all this, so I ended up paying the guy. I finally hear back from cynnamon about an hour and a half after the party is over in a text which is pasted below. You can read it for yourself. She proceeds to tell me that she can give me $50 off but I should still pay at least $100. Well I already paid the full 150 by that time. So after all that she can only offer $50 refund. What she should do is pay the guy from the $200 deposit that I had already paid if she was concerned about him getting paid and wasting his gas and time and refunded me. Also there was no communication with me whatsoever, in her text she says a story about some mixup and the original balloon artists husband saving the day. I should have been contacted by someone and asked if I still wanted a balloon artist to show up almost 2 hours late. I would have just told them not to worry about it at that point. And then cynnamon proceeds to try to tell me that my party was saved because someone still showed up and that the flow was good because kids could get in line for the balloon artist and the characters. Don't try to gaslight me and tell me how you think this all worked out because of whatever mishaps happened. The flow didn't go how I wanted. I wanted the kids full attention on the Star Wars characters, not split between them and the balloon artist. Cynnamon should learn how to make things right when things go bad. Once again if I was contacted at all, I would have said just save the time of the balloon artist and refund my money for him. The only bright side is Senaida the face painter was amazing. It's too bad, I wouldn't book this company again. If you do book a face painter ask for Senaida. But just be aware the customer service of cynnamon is horrible and communication the day of the party is none existent.

Company canceled morning before the event via text. When I called no one answered and they never…read morereturned my call.

So the whole process was very easy when booking a character! I wanted to book Superman for my son's…read moreclass at school. Because it was a week day, alot of places had no availability but I was happy to find Characters io. They responded quickly to my request and provided immediate availability unlike some other places who took over 24 hours to respond to my request. Their prices are reasonable and very easy to book and secure your date and character. I loved the Superman this organization provided. I had never used this organization before so I was a bit nervous about the whole process. Superman contacted me a few days before to go over everything. He was energetic and open to ideas. The day of the event he was right on time. He had great energy and was non-stop the entire hour we had him booked for. He engaged with all of the kids, and especially my son. He made everyone feel special, he danced and clapped and really got into character! I would highly recommend booking with this organization and I will definitely be using them in the future!

I'm so glad I booked Alba! I was a bit hesitant at first, but I'm so happy I went through with it…read more My boys and guests had such a great time from playing games to outdoor fun with Connect Four and basketball. The place was very clean, and we all had an amazing experience. I'll definitely be booking again! Highly recommend she's also great with kids! Very sweet and kind

Great communication, quick with answering all my questions, and I had a lot of questions.... I want…read moreto say thank you again, today was a success kids had a blast playing all the games you had available and they absolutely loved the basketball hoop. I would definitely recommend her services 10/10. Thank you again.

The kids really enjoyed the laser tag! Someone from New Age stayed with us the whole time to…read moreexplain the equipment and help the kids throughout the two hours they were playing. They were friendly, helpful, and made everything run smoothly. We had a great experience and would recommend them to others.

We did the mobile laser tag in our backyard and couldn't have been happier with the service! We…read morewill definitely be using this company again!